 Category :: Communications Articles |
Author :: Michael Weaver  |
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| Article Title :: VoIP - Voice over Internet Protocol |
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Voice over internet protocol or VoIP is beginning to come into
it's own. The promise of cost savings over traditional phone
lines is driving this technology into the mainstream. Leveraging
your existing broadband connection to save on your monthly phone
expense at first glance makes sense. Let's take a closer look.
First off, can your existing broadband throughput handle the
additional strain of digital voice transfer? You can use your
favorite search engine (google, msn, yahoo, etc.) and search for
'VoIP broadband test' to get a general idea of the speed of your
connection. This is only the first consideration.
How is your existing broadband access coming into your home? If
you're using (read full article) |
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| Category :: Communications Articles |
Author :: Claire Hatch |
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| Article Title :: Does Your Marriage Suffer from an Attention Shortage? |
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Years ago when I was working in a mental health center, I served
on a committee that was redesigning the communications systems.
In one meeting, a committee member named Susan said, "The
receptionists sound frantic when they answer the phone. They
need to learn to give each caller their complete attention, even
when they're multi-tasking."
Now that's a goal to aspire to. There's just one problem: It's
impossible! Either you're multi- tasking or you're giving your
full attention, but not both. Nonetheless, lot of us set out to
achieve this impossible goal every day. At work you can get away
with giving people less than your full attention. Generally
speaking, your customers and coll (read full article) |
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| Category :: Communications Articles |
Author :: Manik Thapar |
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| Article Title :: Understanding Body Language |
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Understanding Body Language:
Your body language - a huge range of unconscious physical
movements - can either strengthen communication or damage it.
Even if you are sitting completely still, you may be unknowingly
communicating a powerful message about your real feelings.
1) Reading Body Language
Because of its subtle and range, body language is difficult to
read - and control. However, a broad understanding of body
language is one route to understanding the real opinions of
others. For instance, if people are inwardly feeling
uncomfortable because that are lying, their awkward body
language will betray the lie.
A) Communicating By Body Language
Posture is all-important in body langu (read full article) |
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| Category :: Communications Articles |
Author :: Marithe Milano |
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| Article Title :: Connect2inc's Approach to Customer Service |
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Truth: Customers have long been neglected and abused by
companies.
Why? Despite unfulfilled promises from companies, long waits,
cold treatment and delayed return calls by customer service
staffs, customers rarely complain and keep coming back to your
business, provided your competitors are not doing any better
than you. That's a fact!
Rule of Thumb
1. Create a Vision of Perfection.
Make it easier for your customers to do business with. Make it a
warm and pleasant experience for your customer. It is a must to
train staff to be sensitive to the need of the customers, be
attentive, warm and knowledgeable so customers feel they are in
good value of their money. Make customers feel happy (read full article) |
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| Category :: Communications Articles |
Author :: John Neyman, Jr. |
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| Article Title :: Why is Content Important? |
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Are you new to online marketing? Or are you one of the millions
of frustrated website owners watching helplessly as your site
fluctuates up and down (even on and off) the search engines?
Is your traffic suffering as you try to stay on top of the most
current methods of finding traffic, only to find that they are
ineffective for bringing targeted traffic or stop working soon
after the search engines catch on?
There is a reason that staying in the search engines is vitally
important. The amount of people who are searching for
information online is increasing rapidly.
An Ipsos-Reid poll showed that people are starting to rely more
heavily on the internet with increases in the frequency of
(read full article) |
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| Category :: Communications Articles |
Author :: John Neyman, Jr. |
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| Article Title :: YOU as a Public Speaker! |
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Preparing for a presentation with the use of visual aids can
often overlook the obvious visual, You. That's right! The
speaker. Other forms of visual aids are just that, aids to help
interpret your presentation. It is important that you are the
main visual. Image is everything!
Focusing on the following areas will prepare you to be the main
attraction.
Mental and Physical Preparation
Physical and mental preparation goes hand-in-hand. When you are
nervous, your mind is usually racing, causing your words to
jumble as they try to keep up with your thoughts. Physically
slowing down your mind by relaxing your body helps eliminate
this problem. Gather your thoughts through deep breathing an (read full article) |
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| Category :: Communications Articles |
Author :: Pete Rumbles |
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| Article Title :: Learning a Foreign Language: Language Learning Software |
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You know the feeling - you're visiting somewhere on business or
for pleasure, the language being spoken all around you is not
your native tongue, and you're feeling left out, even slightly
confused. Oh, if only ... I could get into that conversation
over there, share that joke, or even just understand this darn
menu better!! And you don't always have to be overseas to feel
that way - we know plenty of English-only speakers who come here
to Miami and miss out on so much because they have failed to
learn Spanish, or even a smattering of the language.
The benefits of being able to speak a second language don't just
extend to basic communication in simple situations, although
that is of course (read full article) |
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| Category :: Communications Articles |
Author :: Amitabh |
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| Article Title :: Romantic SMS |
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Three little words. But they carry a world of meaning and the
seeds of the oncoming generations. I love you. Romantic SMS
messages are evocative. When said with the right mix of emotion,
earnestness and adoration, they are powerful enough to melt the
stoniest of hearts. And kindle a love story of epic proportions.
At several times in our short life, we tell our significant
other these magic words to unlock a sea of positive emotions
towards each other. Love permeates our life far deeper than we
think possible.
Somebody said, 'Money makes the world go round'. I would beg to
differ and would like to say that 'Love makes the world go
round'. The very word 'dear' is indicative of the value we (read full article) |
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| Category :: Communications Articles |
Author :: Andrew Kelly |
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| Article Title :: VOIP-Voice Over IP at Home: Is it Right for You? |
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VOIP AT HOME
What is VoIP?
Chances are you've heard of VoIP, or "voice over Internet." If
not, you will soon, as major phone companies are now trying to
get in on the action. Why? VoIP allows users to make phone calls
using their high-speed Internet connection. This essentially
translates into "free" long distance, or, depending on set-up,
unlimited long distance for a low set price for the service.
When using VoIP, the traditional phone company is left
completely out of the loop--literally. The concept is much the
same as email; for the price of an Internet connection and
provider, you can send unlimited email messages.
VoIP Pros
VoIP is an affordable method for long distance calling, (read full article) |
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| Category :: Communications Articles |
Author :: Mark Griffiths |
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| Article Title :: Ringtones, Not the "fad" people thought |
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The latest research shows that more and more people use their
ringtones as a fashion statement. Countless companies are
growing up to cater for this need and the music industry is
taking note. However caution needs to be given for those wishing
to purchase ringtones from the internet. In a recent survey, 36%
said they had been mislead by a ringtone provider at least once.
Despite this, the ringtone business is set to become a multi
dollar business within the next 3 years. Already in Europe more
people bought ringtones last year than CD singles. This craze is
only expanding with advances in mobile phone technology, which
allows consumers to listen to MP3 quality ringtones on their
mobile. (read full article) |
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