 Category :: Communications Articles |
Author :: Mike Bromley  |
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| Article Title :: Introduction to VoIP |
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What is VoIP?
First things first, VoIP stands for Voice over Internet
Protocol. At a base level that means phone calls over your
broadband connection. You really do need a high-speed connection
to take advantage of VoIP to get phone calls comparable to a
normal landline phone. Traditional "dial-up" connections are not
really sufficient.
VoIP works in a different way to your home phone. Your home
phone is based on an analogue network, whereas VoIP is based on
a digital one. Essentially when you speak into a VoIP enabled
phone or headset your voice is converted into digital packets;
it is then compressed to help your Internet connection run more
efficiently and then it is transferred down t (read full article) |
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| Category :: Communications Articles |
Author :: Marco Barra |
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| Article Title :: Mobile Phones Explained |
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Even though the popularity of mobile phones is at an all time
high, the complexity of the systems driving this technology
usually means that only those involved with the industry have a
complete understanding on how mobile phones actually work.
Until recently, and like most of today's millions of mobile
phone users, I found myself confused by the amount of
information on the subject, and even when I found information
which was relevant, the terminology used was best suited to
someone with a degree in telecommunications.
In truth, the technology is very easy to understand when the
information is presented in simple terms. In this article I'll
try to do just that - simplify the technology.
(read full article) |
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| Category :: Communications Articles |
Author :: martin smith |
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| Article Title :: MCI Wireless - Still In Business |
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In the summer of 2004 the former telecommunication giant MCI
World Com emerged from a 21 month process that ended with the
largest bankruptcy filing in U.S. history. The restructured
company is now called MCI. It has a very strong focus on
residential and long distance services. Less attention if paid
to its formerly popular cellular phone business.
Before the bankruptcy MCI purchased their cellular products and
services from Verizon and AT&T and sold them to consumers
through a few MCI retailers and independent dealers. At the time
MCI cell phone plans were very similar to those being offered by
AT&T and Verizon. Even the names of MCI's plans were only
slightly different. Users of MCI cel (read full article) |
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| Category :: Communications Articles |
Author :: Barry Nagassar |
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| Article Title :: Cell Phones for Kids - How Young is Too Young? |
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Take a random tween, age 8-12, place them in front of a rotary
phone and observe at the blank stare of bewilderment. Yes, gone
are the days of the landline, pushed aside by the next wave of
technological advancement. Mobile phones are fast displacing
landlines in many homes; accompanying this movement is the fact
kids regularly use and know how to use these cell phones. The
mobility of cell phones means you can be anywhere and have the
necessity, or should I say the convenience, of a phone.
Cellular service providers and manufacturers would enjoy nothing
more than exploiting the vastly untapped tween market. However,
is it necessary to provide cell phones to kids age 8-12? What
makes it (read full article) |
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| Category :: Communications Articles |
Author :: Zaak OConan |
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| Article Title :: 4 Amazing Tips To Successfully Persuade Anyone |
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Having excellent persuasion skills is one of the most important
abilities to possess in today's fast-paced world. We need the
support and cooperation of other people to help us in reaching
our goals. The saying "No man is an island" is an undeniable
truth.
Here are some hot tips to effectively influence and persuade
anyone you desire.
1) Enter their world.
You must understand the situation according to their point of
view. Set aside your personal interests and concentrate on them.
Just pretend that if you are them, what would you do? What would
be your opinion? Then take the appropriate action that would be
beneficial to them.
Copy them. Observe how they act, how they speak, and how (read full article) |
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| Category :: Communications Articles |
Author :: Jason Morris |
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| Article Title :: Choosing The Right Phone and Voice Mail System |
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Phone and voice mail systems can be pretty costly, even for
companies with a low number phones. Before investing in any type
of phone system or voice mail system, you need to estimate how
much your company is likely to expand over the next few years
and if possible how many phones you may require. Failure to do
this could cost you or your company a lot of money in upgrade
and restructuring costs further down the road. It is better and
cheaper to plan and allow for expansion at an early stage, than
wait until it is too late.
If you plan to remain under ten phones then I would recommend
you invest in a KSU-less phone system. Basically these look like
normal phones that carry all the technolo (read full article) |
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| Category :: Communications Articles |
Author :: Jo Wintour |
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| Article Title :: SMS text messaging ... 21st Century vice or virtue? |
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The Short Message Service (SMS), more commonly known as text
messaging, is currently the most used mobile phone service.
Frantic wrist action is enjoyed everywhere, even to the point of
etiquette, as consumers are spotted texting in restaurants and
bars, at weddings and in meetings. The semi-anonymity of ‘text’
seems key to its popularity, as it provides a comfortable amount
of distance, but allows almost instant communication. The world
of SMS is expanding so rapidly that many people are of the
opinion that text will overtake talk as the preferred form of
communication. It could be argued that a great percentage of
people find “text” easier and perhaps less embarrassing to
articula (read full article) |
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| Category :: Communications Articles |
Author :: Nic WIndley |
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| Article Title :: The REAL Benefits of VoIP |
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You may not have considered it but there are many benefits that
businesses can achieve by utilising data networks to carry their
voice traffic (VoIP). By marrying this voice traffic with data
traffic (IP Telephony) it becomes even more powerful.
Here are a few examples;
Cheaper Phone Calls - as your utilising existing data networks
Simpler Infrastructure - one set of CAT5 cables
Scalable - simply extend the existing data network
Reduced Operating Costs - converged system is simpler to manage
Enhanced Customer Service - "Click to Talk" web services and
easy role out application like call centres
Flexibility - Remote or home workers can work as if in the office
Its fair to say that mo (read full article) |
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| Category :: Communications Articles |
Author :: GSET Publishing |
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| Article Title :: Modern Call Center Solutions - Keeping You Up to date and in
touch |
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Call center solutions solve a range of age-old problems. As far
back as ancient times, the success of a business has always
depended on how well that business can communicate with clients
and meet their needs. It is necessary to be available, in touch,
easy to reach, and pleasant to deal with. From the point of view
of the customer who needs to purchase a product, or is having
trouble with a product or service he has already purchased, help
must be readily available. From the point of view of a business
competing within a certain market or industry, it is necessary
to be recognized, and to constantly maintain or increase one's
market share. At the bottom of all these needs is communication, (read full article) |
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| Category :: Communications Articles |
Author :: Markus Wahlgren |
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| Article Title :: How You Can Save On Conference Calling |
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In recent years, companies have recognized the need to expand
their businesses in the international arena. Breakthroughs in
communications and transportation have facilitated this move and
have enabled these companies to trade in various countries all
over the globe. It is now easier for company representatives to
travel armed with business proposals and tap or create
connections in remote places.
An obvious downside is the expenses attendant to air travel as
well as the general difficulty of coordinating seminars and
promotional conferences with numerous and/or remote
participants. When a company representative in one country, for
example, needs to present a proposal for a business deal i (read full article) |
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