 Category :: Management Articles |
Author :: Felix P. Nater  |
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| Article Title :: Workplace Violence: The Bullying Factor |
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A lot has been written about the workplace bully and so my
approach will deal with the assessment and analytical process of
workplace violence. During my years as a Postal Inspector on a
Workplace Violence Interdiction Team in New York, I quickly
gained an appreciation for the value of determining the "root
causes" or "contributing factors" of incidents of Bullying and
Bully Tactics. In all of the assessments conducted involving
bullying behavior "root causes" and "contributing factors"
enabled the investigative process to determine that in all cases
the victim retaliated escalating the bullying to a physical
altercation or threats of bodily harm. The bully created such an
emotional respon (read full article) |
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| Category :: Management Articles |
Author :: Brent Filson |
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| Article Title :: Leadership Development And Jumping Out of Airships |
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PERMISSION TO REPUBLISH: This article may be republished in
newsletters and on web sites provided attribution is provided to
the author, and it appears with the included copyright, resource
box and live web site link. Email notice of intent to publish is
appreciated but not required: mail to: brent@actionleadership.com
Word count: 885
=========================================== Summary: The
Leadership Development function in many a corporation has often
been viewed as a sideline when compared to such functions as
sales and marketing. Yet Leadership Development can and should
be seen as integral to a company's bottom and top lines. Here
are two simple ways to make it happen.
============== (read full article) |
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| Category :: Management Articles |
Author :: James K. Hazy, Ed.D., Founder & CEO, Leadership Science, LLC |
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| Article Title :: Leading with Power and Authority: Energize Others with Deep
Green Leadership |
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One of the most significant aspects of leadership involves the
stewardship of resources both collective and individual. People
instinctively want to understand how their needs will be met in
the present and in the future. When they are confident their
needs will be cared for, they experience a sense of control and
a feeling of power. Ironically, in the process they must
acknowledge a dependence upon collective action for success.
They internalize the collective agenda as their own—a deep
sense of trust in the organization and its leadership is the
result. Leading by influencing people's belief in the fairness
of resource flows and their trust that they will eventually
benefit, is a po (read full article) |
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| Category :: Management Articles |
Author :: Brent Filson |
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| Article Title :: A Whack Up 'Long Side The Head Of Human Resources: The
Leadership Imperative |
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PERMISSION TO REPUBLISH: This article may be republished in
newsletters and on web sites provided attribution is provided to
the author, and it appears with the included copyright, resource
box and live web site link. Email notice of intent to publish is
appreciated but not required: mail to: brent@actionleadership.com
Word count: 1600
======================================== Summary: Human
resources, despite the function's complex activities, should
have a fundamentally simple mission, yet it is a mission that is
being neglected by many HR professionals. I call that mission
the Leadership Imperative — helping the organization recruit,
retain, and develop good leaders. Here is a three-s (read full article) |
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| Category :: Management Articles |
Author :: Megan Tough |
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| Article Title :: Setting Performance Standards for your Employees |
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The success of your business is directly related to the
commitment and productivity of the people who work in your
business. And yet it is generally recognized that 60% of
employees, or more, are underutilized in their roles at work.
So what are the factors that contribute to low performance
standards and expectations?
Communication, or mis-communciation, is one of the major sources
of low productivity. The messages that move between the owner,
employees, managers and even customers are not understood in the
same way. One classic example is that business owners tend to
assume that employees and managers see things the same way they
do.
Managers tend to lower their expectations (unconsc (read full article) |
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| Category :: Management Articles |
Author :: Megan Tough |
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| Article Title :: What do Employees Really Want? |
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A major problem for business owners and employers today is
getting the best employees and then keeping them. Sounds easy,
but any employer will tell you that these activities take up the
most time and have the biggest impact on business results. So
how do you go about retaining the good people once you’ve found
them?
Understanding what your employees want from a workplace sounds
like a logical place to start. After all, if you know what your
employees are after, you simply need to provide it and all will
be well. This is a great theory, but research shows that
employers are not that successful at identifying what their
employees actually want. In fact there is a significant
disconnect b (read full article) |
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| Category :: Management Articles |
Author :: Megan Tough |
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| Article Title :: Dealing with Problem Behaviour in the Workplace |
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I personally struggle with the term “managing people”, because I
firmly believe that people cannot be managed – only processes
and systems can. How many times have you heard it said – “Why
won’t my employees just do as they are asked?”
Despite all our best efforts at “managing”, we have very little
control over other people’s actions, including the people that
work with or for us. We can inspire, motivate, guide or threaten
them, but the choice to act in a certain way is up to the
individual.
Today’s workplaces are complex environments – it is a rare
occasion when all employees get on together and work
enthusiastically and constructively to achieve the goals of t (read full article) |
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| Category :: Management Articles |
Author :: Megan Tough |
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| Article Title :: Coaching - The New Word in Management |
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The Old Way – Command and Control Although workplaces and
management styles have come a long way in the last decade, the
command and control style of management behaviour remains common
practice in many companies. This management approach basically
means that employees are told exactly what to do, when to do it
and even how it should be done. The manager is in charge, has
all the answers, and fixes all the problems.
It’s no surprise that plenty of people find this approach
demotivating, and that workplaces with a command-control style
are rated as pretty unsatisfying. When it comes down to it, none
of us really enjoys being told exactly what to do, and neither
do our employees. When pe (read full article) |
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| Category :: Management Articles |
Author :: Scott Brown |
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| Article Title :: Be Careful Who You Condemn |
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We all know customers are not always right – in fact – often
they’re completely wrong. But if we allow our customers’
“shortcomings” to be the focus of our employees’ attentions
we’re destined to fail.
The inclination to complain about a customer happens to all of
us from time to time. After a customer irritates us in some way
and eventually walks away or hangs up the phone, we immediately
look for a nearby co-worker so we can share our negative
experiences.
“Hey Bob. You won’t believe this jerk that was just on the
phone…”
It becomes a bonding experience for co-workers, but
unfortunately it alienates the customer. And when a frontline
worker sees a manager dismis (read full article) |
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| Category :: Management Articles |
Author :: Thomas Yoon |
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| Article Title :: Attacked in the Jungle! |
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"Tak kenak! Tak kenak!" "Adak Orang sanak!…………"
The quiet jungle has suddenly become noisy with intruders.
Strange voices and shouting seemed to appear all around us. They
were definitely foreign. We were being attacked!
We had been expecting an attack, but we did not expect it so
soon. We did everything possible to protect ourselves, but the
only cover we had were some bushes, tree trunks, leaves and the
natural foliage. If we protect ourselves from the front, we
could not cover our backs. Such was the defense we managed to
set up.
Our casualty was very high. Nobody could escape the onslaught.
Luckily, this was not real and nobody died.
This was just a Wargame and the weapo (read full article) |
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