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Categories :: Business : Management Articles
 


 

Category :: Management Articles Author :: Felix P. Nater 
 
 Article Title :: Workplace Violence: The Bullying Factor
 
A lot has been written about the workplace bully and so my approach will deal with the assessment and analytical process of workplace violence. During my years as a Postal Inspector on a Workplace Violence Interdiction Team in New York, I quickly gained an appreciation for the value of determining the "root causes" or "contributing factors" of incidents of Bullying and Bully Tactics. In all of the assessments conducted involving bullying behavior "root causes" and "contributing factors" enabled the investigative process to determine that in all cases the victim retaliated escalating the bullying to a physical altercation or threats of bodily harm. The bully created such an emotional respon  (read full article)
 
 
Category :: Management Articles Author :: Brent Filson 
 
 Article Title :: Leadership Development And Jumping Out of Airships
 
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com Word count: 885 =========================================== Summary: The Leadership Development function in many a corporation has often been viewed as a sideline when compared to such functions as sales and marketing. Yet Leadership Development can and should be seen as integral to a company's bottom and top lines. Here are two simple ways to make it happen. ==============  (read full article)
 
 
Category :: Management Articles Author :: James K. Hazy, Ed.D., Founder & CEO, Leadership Science, LLC 
 
 Article Title :: Leading with Power and Authority: Energize Others with Deep Green Leadership
 
One of the most significant aspects of leadership involves the stewardship of resources both collective and individual. People instinctively want to understand how their needs will be met in the present and in the future. When they are confident their needs will be cared for, they experience a sense of control and a feeling of power. Ironically, in the process they must acknowledge a dependence upon collective action for success. They internalize the collective agenda as their own—a deep sense of trust in the organization and its leadership is the result. Leading by influencing people's belief in the fairness of resource flows and their trust that they will eventually benefit, is a po  (read full article)
 
 
Category :: Management Articles Author :: Brent Filson 
 
 Article Title :: A Whack Up 'Long Side The Head Of Human Resources: The Leadership Imperative
 
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com Word count: 1600 ======================================== Summary: Human resources, despite the function's complex activities, should have a fundamentally simple mission, yet it is a mission that is being neglected by many HR professionals. I call that mission the Leadership Imperative — helping the organization recruit, retain, and develop good leaders. Here is a three-s  (read full article)
 
 
Category :: Management Articles Author :: Megan Tough 
 
 Article Title :: Setting Performance Standards for your Employees
 
The success of your business is directly related to the commitment and productivity of the people who work in your business. And yet it is generally recognized that 60% of employees, or more, are underutilized in their roles at work. So what are the factors that contribute to low performance standards and expectations? Communication, or mis-communciation, is one of the major sources of low productivity. The messages that move between the owner, employees, managers and even customers are not understood in the same way. One classic example is that business owners tend to assume that employees and managers see things the same way they do. Managers tend to lower their expectations (unconsc  (read full article)
 
 
Category :: Management Articles Author :: Megan Tough 
 
 Article Title :: What do Employees Really Want?
 
A major problem for business owners and employers today is getting the best employees and then keeping them. Sounds easy, but any employer will tell you that these activities take up the most time and have the biggest impact on business results. So how do you go about retaining the good people once you’ve found them? Understanding what your employees want from a workplace sounds like a logical place to start. After all, if you know what your employees are after, you simply need to provide it and all will be well. This is a great theory, but research shows that employers are not that successful at identifying what their employees actually want. In fact there is a significant disconnect b  (read full article)
 
 
Category :: Management Articles Author :: Megan Tough 
 
 Article Title :: Dealing with Problem Behaviour in the Workplace
 
I personally struggle with the term “managing people”, because I firmly believe that people cannot be managed – only processes and systems can. How many times have you heard it said – “Why won’t my employees just do as they are asked?” Despite all our best efforts at “managing”, we have very little control over other people’s actions, including the people that work with or for us. We can inspire, motivate, guide or threaten them, but the choice to act in a certain way is up to the individual. Today’s workplaces are complex environments – it is a rare occasion when all employees get on together and work enthusiastically and constructively to achieve the goals of t  (read full article)
 
 
Category :: Management Articles Author :: Megan Tough 
 
 Article Title :: Coaching - The New Word in Management
 
The Old Way – Command and Control Although workplaces and management styles have come a long way in the last decade, the command and control style of management behaviour remains common practice in many companies. This management approach basically means that employees are told exactly what to do, when to do it and even how it should be done. The manager is in charge, has all the answers, and fixes all the problems. It’s no surprise that plenty of people find this approach demotivating, and that workplaces with a command-control style are rated as pretty unsatisfying. When it comes down to it, none of us really enjoys being told exactly what to do, and neither do our employees. When pe  (read full article)
 
 
Category :: Management Articles Author :: Scott Brown 
 
 Article Title :: Be Careful Who You Condemn
 
We all know customers are not always right – in fact – often they’re completely wrong. But if we allow our customers’ “shortcomings” to be the focus of our employees’ attentions we’re destined to fail. The inclination to complain about a customer happens to all of us from time to time. After a customer irritates us in some way and eventually walks away or hangs up the phone, we immediately look for a nearby co-worker so we can share our negative experiences. “Hey Bob. You won’t believe this jerk that was just on the phone…” It becomes a bonding experience for co-workers, but unfortunately it alienates the customer. And when a frontline worker sees a manager dismis  (read full article)
 
 
Category :: Management Articles Author :: Thomas Yoon 
 
 Article Title :: Attacked in the Jungle!
 
"Tak kenak! Tak kenak!" "Adak Orang sanak!…………" The quiet jungle has suddenly become noisy with intruders. Strange voices and shouting seemed to appear all around us. They were definitely foreign. We were being attacked! We had been expecting an attack, but we did not expect it so soon. We did everything possible to protect ourselves, but the only cover we had were some bushes, tree trunks, leaves and the natural foliage. If we protect ourselves from the front, we could not cover our backs. Such was the defense we managed to set up. Our casualty was very high. Nobody could escape the onslaught. Luckily, this was not real and nobody died. This was just a Wargame and the weapo  (read full article)
 
 
 
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