 Category :: Management Articles |
Author :: Steve Kaye  |
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| Article Title :: Look Good on Voice Mail |
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| Your use of voice mail tells others a lot about you. Here's how to make a good
impression.1) Present a Positive ImageYour outgoing voice mail message should be simple, positive, and professional.
State your name and company followed by concise directions. You may want to
leave a daily message because it shows that you check your messages and tells
callers what to expect. For example, "Welcome to Steve Kaye's voice mail at
Personal Quality. Today is Monday and I will be out, helping a client improve profits.
Please leave a message and I'll return your call tomorrow." This message lasts nine
seconds.Make sure that your outgoing message is unencumbered by music ( (read full article) |
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| Category :: Management Articles |
Author :: Steve Kaye |
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| Article Title :: Climb out of the Box - How to Hold Effective Meetings |
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| Out of the box thinking is a popular fad today. And yet, in order to leave a box, you
have to realize that you are in one.For example, the Indians who lived in the Grand Canyon believed the entire world
was like the canyon. And so they didn’t try to find Kansas. This can be okay, if
you’re in a beautiful place like the Grand Canyon.It can be a rut, however, if you’re stuck in bad meetings.For example, many leaders truly believe that it is normal to spend hours in a
meeting engaged in pointless chit chat. Some believe that a meeting should be
conducted like a Medieval court where the subjects listen while the boss talks.
Others even believe that a group of (read full article) |
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| Category :: Management Articles |
Author :: George Graham |
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| Article Title :: How To Get 10% More Work Out Of Your Employees |
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| It is getting harder to run a business for a profit. We
are faced with rising costs, lowered demand etc. Our
businesses have to be super effective just to keep up.But:* How many more benefits are possible?* Will pay increases increase effectiveness?* Do more benefits really cause workers to produce more?Well there is a way to increase productivity without
increasing your Overhead.We deal with doctors every day. And the number one
complaint the doctors get from their patients is that their
job is making them sick. And they aren't far from the truth.No I'm not saying YOU are making them sick. Their work
environment is making them sick. (read full article) |
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| Category :: Management Articles |
Author :: Robert Abbott |
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| Article Title :: Pitching to Employees |
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| The senior flight attendant on the WestJet flight was starting the routine safety talk: the bit about flotation vests and emergency exits that we ignore at the beginning of every flight.“If we could have your attention, please, we would appreciate it - in fact we’d be downright shocked,” she said. The passengers and the rest of the crew laughed along with her and then, having captured our attention, she went on with her instructions.That event, on my second flight with the airline, may have been the point when I became a fan of this upstart, discount carrier. The flight attendant’s small joke was just one of many good-spirited remarks I heard from station staff and c (read full article) |
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| Category :: Management Articles |
Author :: Dina Beach Lynch, Esq. |
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| Article Title :: Will a Workplace Bully Bankrupt Your Company? |
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| Safeguard Your Company Against Harrassment ClaimsTwenty-five percent of employees suffer with peer to peer bullying and its on the rise, according to the National Institute of Safety and Health. Dina Beach Lynch, a 12 year workplace strategist and mediator, has the answer: Conflict Coaching. A short-term, results-oriented tool, conflict coaching enables employers to quickly, skillfully manage bullying before it escalates into complaints and harrassment charges.Workplace bullies act out because they lack the interpersonal and communication skills to connect genuinely to another person or be persuasive. Through Conflict Coaching, companies can respond to and effective manage (read full article) |
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| Category :: Management Articles |
Author :: Philip Lye |
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| Article Title :: Looking through the Glass Ceiling - Women in Management |
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| Women have made tremendous contributions to society at every level; consider Joan of Arc, Golda Meier, Indira Gandi, Condalezza Rice.In writing this article my attention is to open the eyes of small business and no way patronise female mangement or give offence. In some domains this is still a sensitive and sometimes taboo topic!As a father of 3 grown up young women I am proud to see them have the opportunities that were not available to them 25 years ago and be recognised for the talented individuals they are.Traditionally male dominated bastions have resisted change to include women in male dominated domains. Thankfully there is a changing of the guard with society (read full article) |
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| Category :: Management Articles |
Author :: Martin Haworth |
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| Article Title :: Ten Business Reasons Why Asking for Help Works |
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| In fact, bringing your people - any of them - into your confidence and asking for help, is a very powerful tool indeed. The form of words' "I need your help", works best. Here are Ten Reasons why this is:-You Appeal to Emotions
By asking an 'emotional' question you become very open and honest, which makes your people want to help you - this is a positive and not a 'feeling sorry' thing. It's a very natural reaction from them.You Value Others
Then they feel that you find at least something worthwhile in them - it makes them feels hugely valuable - inside. This helps bond your relationship and that of the team you are working with as a whole. (read full article) |
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| Category :: Management Articles |
Author :: Jidé Odubiyi |
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| Article Title :: Can Your Corporate Policy Pass the Monkeys, Bananas, and Water-spray Experiment? |
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| Five monkeys were placed in a cage. A banana was hung on a string and a ladder was placed below it. Each time one of the monkeys started climbing the ladder, all the monkeys were sprayed with a blast of cold water. This experiment was repeated for several days. Then each of the original monkeys was replaced with a new one. The experimenter did not need to spray the new monkeys because, as soon as any new monkey proceeded towards the ladder, all the other monkeys attacked it simply for the fear of being sprayed.Finally, all the original monkeys were replaced with new monkeys that had never been sprayed; yet all the monkeys attacked any monkey that dared climb the ladder. Now you may (read full article) |
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| Category :: Management Articles |
Author :: Robert Abbott |
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| Article Title :: Getting to Consensus |
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| The need to get people in an organization to pull together comes out often in discussions about communication.Let’s think of it as getting to consensus, to roll a bunch of similar issues into one ball. Further, let’s think of getting to consensus as a process. That is, something that happens as the result of a series of deliberate actions on our part.We start the process by analyzing the current situation - how far from consensus do we now stand? Do we have embittered, untrusting people in the group? Or are we at the other end of the spectrum, with everyone nearly in agreement? We’ll call this the diagnostic stage.That means we have to listen, rather than talk. (read full article) |
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| Category :: Management Articles |
Author :: Leanne Hoagland-Smith |
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| Article Title :: Implementation the Catalyst of Change for Management to Reach that Next Level of Success |
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| From the personal and professional experiences of other colleagues and myself, one of the more critical success factors for management is implementation. Through my observations, I have discovered that people and organization spend a great deal of resources including time, dollars and the cumulative total of the energy generated from these efforts to create business or strategic plans. Yet, these very same costly plans languish in a manager’s desk drawer or on an executive’s shelf. The incredible inspiration power within these plans lay untouched because few individuals understand how to implement the plan.Implementation is multi-faceted. This action requires a combination of c (read full article) |
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