 Category :: Management Articles |
Author :: Marcia Zidle  |
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| Article Title :: Employee Orientation: Get New Hires Off To a Great Start |
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| The good news is that a new hire orientation program offers an opportunity to build a lasting impression of the new company. The bad news is that that is going to happen whether you plan it or not. So why not get new hires off to a great start? Here are seven ways.Celebrate the new hire’s arrival.
How come when an employee leaves, there’s a party, but when she arrives, there is nothing to mark the occasion? Welcome new employees on day one and make them feel part of the team.Give the person a buddy.
Don’t make them feel like strangers. Ask someone, who will be working with the new hire, to show him around and teach him the ropes. (read full article) |
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| Category :: Management Articles |
Author :: Marcia Zidle |
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| Article Title :: Performance Appraisal Checklist: Raise Not Just Appraise Performance |
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| It’s that time again! Perhaps the most dreaded management practice is the annual performance review. Whenever the subject comes up, out comes the groans from both managers and staff no matter what industry or type of company. Many say appraisals are like having a root canal – only more painful. It shouldn’t be.The following checklist is designed to guide managers and supervisors in preparing, conducting and following through on employee performance appraisal discussions.The Preparation:
Give employee advance notice so that he /she can prepare for the discussion.
Review mutually understood expectations with respect to job duties and stan (read full article) |
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| Category :: Management Articles |
Author :: Marcia Zidle |
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| Article Title :: Smart Hiring: What Makes the Right Employee? |
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| Good hires do not happen by accident or luck. In this economy, employers are finding a large pool of available workers. But finding the right employee for a position is still a challenge. Few managers, when asked, can describe "right." Others can't agree on what qualifies one to be qualified, at least in measurable terms.Before hiring some, ask yourself these four critical questions.
What are the three to five essential have-to's for this position?
Are we looking for a person with great technical experience whom we then can train in our customer service process? Or are we looking for a person, with great customer service skills, whom we can tr (read full article) |
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| Category :: Management Articles |
Author :: Marcia Zidle |
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| Article Title :: Leadership Style: What Makes A Good Boss? |
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| In today's competitive environment, companies realize that a good boss is one who can identify and build on the talents of the staff and knows how to retain top performing employees. Take this quiz and see if you are a good boss.Use the following scale to respond to the questions:
Strongly disagree--1; disagree--2; uncertain--3; agree--4; strongly agree--5.
My employees understand the connection between their team or department's actions and the success of the company.
Each employee had clearly-defined work goals and the resources necessary to achieve them.
I usually assign the right tasks and amount of work to others.
People tell me that I a (read full article) |
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| Category :: Management Articles |
Author :: Marcia Zidle |
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| Article Title :: Quality Staffing: Stop Placing the Wrong People in the Wrong Jobs |
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| You can possibly teach a turkey to climb a tree – but it is a lot easier to hire a squirrel. Quality staffing means selecting the right people with the right skills for the right jobs and at the right time. A good hire can take the weight of the world off your shoulders. A poor one can eat up your time and energy and weaken an entire team. So, why do so many leaders place so many people in so many wrong places? Here are five key reasons.Failure to prepare.
When leaders are so busy dealing with multiple issues everyday, they may not have the time to do the front-end homework that is required. Find the time because bad staffing decisions can be costly in terms of your (read full article) |
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| Category :: Management Articles |
Author :: Marcia Zidle |
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| Article Title :: 25 Great Ways to Find the Right People and Not Break the Bank |
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| Are you trying to hire dozens of hourly workers or a senior executive? Where do you look and how do you get the word out? There are many ways to find the right people besides placing want ads.Here are 30 innovative and inexpensive ways to expand the pool of potential applicants. Pick and choose the ones that “fit” your company and your budget.
Place ads on TV and radio, in the movie theater, at bus stations and airports, etc.
Register to list your open positions with your state and local employment service.
Recruit a more diverse workforce by setting up booths at minority fairs and events.
Maximize employee referrals through a well-pu (read full article) |
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| Category :: Management Articles |
Author :: Susanne Rothschild |
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| Article Title :: What is Six Sigma? |
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| Six Sigma is a highly disciplined process focused on satisfying customers by delivering nearly perfect products and services. In today’s competitive market, consistently maintaining satisfied customers is essential to growth and success. Major corporations such as GE, Motorola, Honeywell and Ford, have demonstrated significant savings and increased profits by implementing Six Sigma processes in their business.The Six Sigma process gets its name from the way it measures perfection - the absence of defects in the products and services. A defect is failing to deliver what the customer wants. Here is a sample of Six Sigma metrics:One Sigma: 690,000 defects per million opportu (read full article) |
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| Category :: Management Articles |
Author :: Linda Henman |
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| Article Title :: Four Steps to Better Performance Reviews |
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| Direct reports—people who need direction and leadership—rely on their leaders to give them feedback and mentoring, not just management and evaluations. However, these people who most need their boss’s help frequently lack the guidance that would enable them move to the next levels of success—theirs, their team’s and the company’s. Too often leaders are not prepared or trained to conduct an appraisal that stretches performance and ensures their direct reports’ development. Instead, the appraisals become confrontational and judgmental; goals are not clear; neither person is prepared; and the discussion occurs when it’s too late to do anything about the problem. Today’s (read full article) |
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| Category :: Management Articles |
Author :: Linda Henman |
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| Article Title :: It's Not Always What You Say |
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| A major source of communication breakdowns is incongruence between the words that people say and the nonverbal signals that they send, largely because we lose sight of the fundamental truth: You cannot not communicate. Every second that we are in the presence of another, we are constantly sending and receiving messages, often silent, nonverbal messages that can either augment our communication effectiveness or detract from it. These non-word symbols are the first things we notice about others and the first things they notice about us. They provide information about gender, age, preferences, emotions, and group membership.One of the problems associated with nonverbal communicati (read full article) |
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| Category :: Management Articles |
Author :: Linda Henman |
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| Article Title :: Make Them GLAD You're Their Boss |
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| Criticism has the power to do good when there is something that must be destroyed, dissolved or reduced, but it is capable only of harm when there is something to be built. --Carl JungPeople won’t leave if they’re glad you’re their boss. They will want to stay with a boss that does what it takes to create a culture that capitalizes on each individual’s strength. However, bosses often don’t know what they should do to contribute to organizational culture, or even to their small part of the culture. For so long people have tried to diagnose diseases, flaws, and weaknesses, but most bosses have had precious little experience studying health. However, knowing more about (read full article) |
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