 Category :: Management Articles |
Author :: Kal Bishop  |
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| Article Title :: Organizational Culture and Creative Blocks – the Similarities |
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| Few Decision makers see the link between between creativity and innovation management, as performed by MBA’s in firms, and creative endeavours such as screenwriting. In fact, there are very strong linkages.The problems that prevent individuals coming up with ideas, writing and then commercialising their screenplays are the very same as the problems that firms face when they attempt to motivate their people to come up with innovative ideas - whether it be innovation of product, process, paradigm or positioning.The root of the problem can be defined within organizational culture:A screenwriter sitting at his desk may sit motionless for hours waiting for the big idea. (read full article) |
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| Category :: Management Articles |
Author :: Robert Abbott |
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| Article Title :: Communicating When A Crisis Strikes |
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| How would you handle communication if your business or practice got into a crisis situation?I was pleasantly surprised when my Internet service provider responded competently and quickly to a technical crisis. And, we can learn to communicate more effectively by studying its response.The crisis occurred when hackers attacked its system at the same time that the company was upgrading its systems to meet increased customer demand. And while customers experienced no dramatic shutdowns, some customers faced delays and difficulty getting online.In response, the company quickly sent out a newsletter containing a single article, an open letter from the president.First (read full article) |
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| Category :: Management Articles |
Author :: Josh Greenberg |
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| Article Title :: Tales from the Corporate Frontlines: Coworkers Collaborate to Complete Successful Initiative |
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| This short story, Coworkers Collaborate to Complete Successful Initiative, is part of AlphaMeasure's compilation, Tales From the Corporate Frontlines. It illustrates how important cooperation, collaboration, and communication are to achieving the common goals of a successful organization.Anonymous SubmissionThe company where I work specializes in resolving customer service issues. The results of recent customer surveys convinced management that it was time to launch a company-wide performance improvement initiative. The version that was finally approved consisted of brief but intense training sessions in three areas: general customer service procedures, procedures and (read full article) |
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| Category :: Management Articles |
Author :: Nick Arrizza, M.D. |
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| Article Title :: Do Customers Like the Feel of Your Organization? |
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| In two recent articles "Some Evidence of How We Are Spiritually Connected" and "Healing Dysfunctional Families" I reported on how individuals who live or work within a system or group are inherently connected at a level that goes beyond words. This realm of connection, which is largely spiritual or unconscious, may or may not be familiar to the more business minded person so I will take some time to explain the nature of this connection and then the wide reaching implications this idea has on the optimal functioning of organizations.Have you ever walked into a room full of people, say at a party, and had a strange feeling about the "energy" in the room. It perhaps felt a bit draini (read full article) |
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| Category :: Management Articles |
Author :: Martin Haworth |
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| Article Title :: Make a Difference - Sweat the Small Stuff First |
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| My background is in retail management - yes, running stores, from tiny ones you couldn't swing the proverbial cat around in, to huge three floor jobs. Yet there are some guiding principles which, like Giuliani did for New York, that make a difference on a smaller scale. Guiding principles which make a huge, possibly unseen difference to your customers and no less so to your employees.I'd like to suggest that, on the basis of 20% of the focus gives you 80% of the return, acting in just two areas of fine detail will make all the difference in a retail business.As they say - 'Retail is Detail'
Presentation
Making a difference in the presentation of you (read full article) |
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| Category :: Management Articles |
Author :: Neen James |
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| Article Title :: Stop Going to Meetings - 10 Questions to Ask Before Attending a Meeting - Get More Productive |
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| We get invited to attend so many "meetings" but do we need to attend them all? Use these 10 questions to assess if you should attend that next meeting invitation.What is the agenda of the meeting? Don’t attend a meeting without a clear agenda otherwise you are wasting time. Don’t ever schedule a meeting unless you make it clear to your attendees what the purpose, timeframe and outcomes of the meeting will be.Who is attending the meeting? Ask the question to ensure the meeting set at the right level and the correct people are involved.Why do you need/want me involved? Make sure there is a good reason for you to attend the meeting.Wha (read full article) |
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| Category :: Management Articles |
Author :: Yvonne Thompson |
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| Article Title :: The Top 5 Signals That Your Business Is Running You |
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| Starting your own business is a great undertaking but running the day-to-day aspects of your business is the true challenge you will face as an entrepreneur. Do you find that the business you started to suit your lifestyle somehow taken over your life and home? If this sounds familiar, then your business is running you. Learn how to run your business again with these top five warning signs and helpful tips.Stop Complaining And Take Control.A common lament of the entrepreneur or SOHO business owner is if they knew then what they know now, they'd never have started their own business. The truth is that if they thought then about what they're buried in now, the story may ha (read full article) |
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| Category :: Management Articles |
Author :: Robert Abbott |
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| Article Title :: Technology & Communication |
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| A study a couple of years ago found that 63% of executives were making fewer business trips because of technology.Instead of a plane trip, face-to-face meetings and a plane trip back, they used email, videoconferencing, or online meetings, according to the Accountemps study.If you're a manager who's spending less time with a suitcase and more with a mouse, you'll want to pay attention to the nature of the media we use, and especially when sending important messages.A few years ago we heard a lot about etiquette in electronic messaging (netiquette) on the Internet, about needing to be conscious of how messages might be misconstrued by receivers. One of the ideas to com (read full article) |
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| Category :: Management Articles |
Author :: Josh Greenberg |
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| Article Title :: Tales From The Corporate Frontlines: Job Security in Today's Workplace |
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| This article, Job Security in Today's Workplace, is part of AlphaMeasure's compilation, Tales from the Corporate Frontlines. It tells the story of a manager who decides to look for ways to bolster the morale in his company when it crashes after an extensive layoff.Anonymous SubmissionI've worked for the same company for ten years now. At the end of last year, we reorganized, and in the process, over 10% of the workforce was terminated. In the wake of the layoffs, morale hit an all time low. My colleagues in upper management were becoming especially depressed. Every meeting I attended began with a discussion about low morale and productivity, complete with a round tabl (read full article) |
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| Category :: Management Articles |
Author :: Robert Abbott |
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| Article Title :: The Significance of the Mundane |
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| This article begins with a tip of the hat to a scholarly publication called the Journal of Mundane Behavior. Unlike other publications, which herald important issues, this one trumpets everyday, but rarely noticed, behaviors. It sees what the rest of us overlook because that stuff is so, well, mundane (my dictionary defines 'mundane' as being ordinary or common).For example, I just read an article in the Journal about beards and shaving, one that interests me because I've had a beard for almost as long as I've been able to shave. And while that subject may interest me, it doesn't mean much in the great scheme of things.Today, I'm interested in the connection between the mund (read full article) |
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