 Category :: Management Articles |
Author :: Andrew E. Schwartz  |
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| Article Title :: Steps in Using the Critical Incident Technique |
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| STEPS IN USING THE CRITICAL INCIDENT TECHNIQUE:1) The incident. Read, review, or assume roles. Begin the investigation of the incident situation.2) Fact-Finding. Collecting the details of the incident occurs in the small group discussions where the participants determine what they know about the situation and what else they need to know before making a decision. They decide what questions to ask the instructor.3) The issue. When the groups have all the facts needed to decide the case, they should identify what they consider to be its central issues.4) The Decision. Each trainee or group writes a decision on the incident and cites the central issues identified. (read full article) |
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| Category :: Management Articles |
Author :: Andrew E. Schwartz |
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| Article Title :: Problem Solving |
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| When problem solving, you may recognize that you were working on a symptom instead of the problem. An analysis of the more clearly defined problem may require an alteration to the objectives or the ideal solution. These reviews and changes are costly in terms of time and effort which emphasizes the need for rigid scrutiny during the initial problem definition to avoid wasted time and effort. Once implementation begins, it is even more difficult to learn that the entire action plan and subsequent efforts were based on symptoms in lieu of authentic problems.The following five-questions should be asked before taking any definite action: What solutions are available? What solution has (read full article) |
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| Category :: Management Articles |
Author :: Robert Flanglin |
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| Article Title :: Project Management 101 |
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| Project management is a very important business concept because it is in place to ensure that projects are completed in a timely fashion as well as to the best of the company’s ability. Project Management is basically the discipline of making goals and reaching those goals. Usually, the entire scope of project management is taken care of by an individual project manager.Definition of a ProjectA project can be several things. Generally projects involve engineering or the construction of a product, but they do not always have to. A project is the way through which one will achieve a result. Quite simply, a project is a task and at the completion of the project is the result. (read full article) |
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| Category :: Management Articles |
Author :: Sanjeev Sharma |
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| Article Title :: Across The Interview Table! |
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| Job interviews are easier for the interviewer or the interviewee if you plan and prepare and use proper interviewing techniques. On this page are job interview questions and purpose of each interview question, because there is a purpose behind each and everything that we do and similarly there should be a purpose behind each and every question that we ask in interview. Good job interviews processes and methods increase the quality of people in an organization. Poor job interviews methods result in poor selection, which undermines organizational capabilities, wastes management time, and increases staff turnover.1). Introduce yourself. Or tell us about your self. Or Can I know about (read full article) |
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| Category :: Management Articles |
Author :: Andrew E. Schwartz |
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| Article Title :: Learn to Assert Yourself |
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| Pinpoint your own blocks to assertiveness: fear of disapproval, need to please others, fear of being too masculine or feminine, or the dread of making mistakes.Visualize yourself dealing effectively with a problem situation by considering alternative responses. Do not act hastily or in anger—calm yourself before the confrontation—take a deep breath with eyes closed and concentrate on controlling your temper. Practice remaining calm, collected, courteous. Be prepared to present yourself rationally and factually without emotion or conjecture. Avoid making mountains out of molehills. Pursuing an issue that is small will discredit you when an important issue needs to be faced and r (read full article) |
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| Category :: Management Articles |
Author :: Andrew E. Schwartz |
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| Article Title :: Giving a Good Appraisal Interview |
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| Although this performance discussion is an opportunity for you to discuss your employee’s work during a given period of time, it is also, and importantly, a time for you and your employee to check perceptions and reach mutual understandings and agreements about the purposes and priorities of their jobs. This discussion can positively influence your mutual working relationship. For the performance appraisal process to fulfill its purposes, both of you need to actively participate. If you find that your ideas about the job are different from those of your employee, you should not be reluctant to encourage your employee to explain their perceptions. In preparing your employees to participa (read full article) |
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| Category :: Management Articles |
Author :: Andrew E. Schwartz |
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| Article Title :: Implementing Change |
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| There are different reactions that individuals experience during time of change. Understanding the emotions of an individual may better help them get through the period of unexpected change. A possible reaction is anger towards person(s) responsible for or involved in the change. One may return to old habits, the familiar comfortable way of doing things, avoiding reality and denying the change. Thinking becomes rigid and new ideas, methods, structures, etc., are perceived as threatening so one withdraws from the situation.Everyone needs feedback on a regular basis and one must incorporate feedback systems and checkpoints into your planned changes. Continued feedback and information (read full article) |
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| Category :: Management Articles |
Author :: Leanne Hoagland-Smith |
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| Article Title :: The Dripping Faucet in Every Organization |
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| Each day millions of workers spend 8 hours or more at their respective jobs with many contributing to the dripping faucet within every organization. This faucet much like the leaking kitchen or bathroom faucet’s steadily waste drops of a previous resource – water – every minute of every day until fixed. Yet, the dripping faucet is considered a minor annoyance until the drips become steadier. During this time, thousands of gallons of water are wasted costing the owner probably more money than it took to correct the problem.Organizations also have dripping faucets not only in their physical plants, but within their people’s productivity. During the last 5 years, I have surv (read full article) |
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| Category :: Management Articles |
Author :: P. Quinn |
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| Article Title :: Effective Meetings: Why Most Meetings are a Waste of Time |
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| Whether your company holds one meeting a week or dozens of meetings a day it is essential that this time is used efficiently and effectively. Most meetings are less effective than they could be not because they are poorly managed, but because meeting managers spend all of their time focusing on the one or two hours when people will be gathered around the conference table or video screen. Smart meeting managers know that it is the actions you take during the three days immediately before the meeting which are much more important than the meeting itself.When Your Meeting Starts
The key to making your meeting successful begins long before the scheduled start-time of your (read full article) |
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| Category :: Management Articles |
Author :: Andrew E. Schwartz |
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| Article Title :: Delegating Responsibility |
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| Too many managers waste both time and energy performing tasks an employee could perform just as well, thereby lowering productivity while raising operating costs. The answer to the problem is easy—delegation. However, many managers still limit their own effectiveness, create imbalances in the organization, waste their department’s time and energies, and fail to develop their subordinates by either ignoring or mismanaging the techniques of delegation.Why? Delegating responsibility insures that the work is done by the right person. No manager, regardless of his or her competence, can adequately perform each departmental function as well as the person who does it on a daily basis. (read full article) |
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