 Category :: Management Articles |
Author :: Jeanne Sawyer  |
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| Article Title :: Problem-Solving Success Tip: Look For Sponsors And Solution Owners |
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| Look for sponsors and solution owners rather than problem owners.Everyone participating in the situation owns the problem, like it or not—and nobody likes it. However, if one person is designated as the problem owner, that gives everyone else involved implicit permission to step away and essentially pretend that they don’t have an ownership role in the problem. In other words, appointing a problem owner gets in the way of solving a problem.A much better term for what is usually expected of the “problem owner” is “sponsor.” A sponsor is the person who champions the problem-solving project by assuring awareness of the importance of the project, allocating re (read full article) |
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| Category :: Management Articles |
Author :: Andrew E. Schwartz |
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| Article Title :: "Group Decision Making" : Are the Decisions Really Made by the Group? |
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| GROUP DECISION-MAKING: Many managers feel they are well-versed in areas of group effort, such as problem-solving, goal-setting, and action planning. Frequently, however, the implementation of such techniques never seem to get beyond the initial stage. Often, this is because managers can not quite seem to understand that brainstorming or group decision-making requires comprehensive utilization of various processes. Managers may unknowingly find themselves perpetuating problems instead of solving them.DECISION BY LACK OF RESPONSE--THE PLOP METHOD: The most common—and perhaps least visible—group decision-making method is that in which someone suggests an idea and, before anyone el (read full article) |
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| Category :: Management Articles |
Author :: Robert Abbott |
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| Article Title :: Is Your Employee Newsletter Management Propaganda? |
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| It should not be. If it is an effective newsletter, it will serve the needs of readers (employees) as much as it serves the needs of the publisher (management).Let me explain how to ensure it serves employees as well as management, by reviewing four key points I make in A Manager’s Guide to Newsletters: Communicating for Results.Objectives and reader responses:First, state your objectives in terms of reader responses. This forces you to focus on your readers, and what they're likely or not likely to do. Nothing brings objectives down to earth more quickly than the reality of implementation.Now you may have self-serving objectives, such as increasing employee (read full article) |
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| Category :: Management Articles |
Author :: Martin Day |
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| Article Title :: Have You Fixed the Broken Window? |
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| Left alone it doesn't take long for a building with a single broken window to rapidly become a building with many broken windows. Fixing problems when they are small will prevent them from developing into larger problems.The same is true when considering the level of employee satisfaction Dissatisfaction spreads like wildfire and in a surprisingly short period of time you’ve got morale problems of the kind that are notoriously hard to fix.Ensuring your employees are happy is mostly about being tuned into what their problems are and, importantly, dealing with them early on. Keeping the initiative is really important and the secret is that it is better to give a little and o (read full article) |
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| Category :: Management Articles |
Author :: Donna Cutting |
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| Article Title :: Your Company Without Training - Any Questions? |
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| Okay, be honest!Are you guilty of sticking in a few boring videos and calling it training?Do you send in your department heads to deliver a few, rushed, canned presentations and call it orientation?Are you then surprised when your new employees don't live up to your expectations, and your employee turnover numbers keep rising?What if you took the time and money that you spend on employee recruitment and put it into employee training? Would it make a difference? Would it be worth the effort?You Bet it Would!!Take, for instance, The Container Store, who has made the top of Fortune magazine's “100 Best Companies to Work For” list for the 6th year (read full article) |
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| Category :: Management Articles |
Author :: Arvind Kumar |
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| Article Title :: The “Better People” Fallacy |
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| It’s easy enough to convince your own staff that better people will prevail, even against the odds. It’s what they want to hear. And surely in a marketing war quality is a factor as well as quantity.It is, but superiority of force is such an overwhelming advantage that it overcomes most quality differences.We have no doubt that the poorest team in the National Football League could consistently beat the best team in the NFL if it could field 12 men against the opposition’s 11.In business, where the teams are much larger, your ability to amass a quality difference is much more difficult.The clear-thinking marketing manager won’t confuse the pep talk at a (read full article) |
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| Category :: Management Articles |
Author :: Arvind Kumar |
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| Article Title :: The “Better Product” fallacy |
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| Another fallacy ingrained in the minds of most marketing managers is the belief that the better product will win the marketing battle.Behind the thinking of many marketing managers is the thought that “truth will out.”In other words, if you have the “facts” on your side, it’s only necessary to find a good advertising agency who can communicate those facts to the prospect and a good sales force that can close the sale.We call this approach “inside-out thinking”- that somehow the advertising agency or the sales force can take the truth, as the company knows it, and use this truth to clear up the misconceptions that reside inside the mind of the prospect. (read full article) |
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| Category :: Management Articles |
Author :: Arvind Kumar |
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| Article Title :: Managing Dickheads |
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| “We are so different and individualistic that we can’t work together.” Subroto Bag chi, a senior executive in wipro technologies and Indian Technology MNC, said to his chairman in a straight talk. But Premji, the chairman, simple reply to the statement was, “That’s because we should work together.”High performers are very erratic, individualistic, and egoistic in nature. Less experience senior management team would think only negative characters in them, a destroyer, keen to break well defined rules, unreasonable, a person who can’t take a company to its goal. Is that true in real world? Just to name a few Louis Gerstner, Steve jobs, Larry Ellison, Richard Branson, He (read full article) |
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| Category :: Management Articles |
Author :: David Handler |
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| Article Title :: Summertime Blues |
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| It’s hard to believe the year will be half over in just a few weeks. All the planning you did is either turning out great, coming along slowly but surely or hasn’t really gotten off the ground because other issues keep getting in the way.With so many things to distract you from your small business this time of year – like outdoor activities, yard work, vacations and the kids being home from school, just to name a few – the next 90 days often fly by and you find yourself further down the road and farther away from accomplishing your goals. The key to avoiding the Summertime Blues and running in place until September is to conduct a mid-year check-up.Success Handler Ac (read full article) |
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| Category :: Management Articles |
Author :: David Handler |
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| Article Title :: Focus and Shoot |
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| One of my earliest childhood memories is watching Lew Alcindor (Kareem Abdul-Jabbar) win his third Most Outstanding Player award while leading UCLA to its third straight NCAA title in 1969. Of course, March Madness™ is now ingrained in our sports psyche. From the unveiling of the brackets in mid-March, to the playing of “One Shining Moment” celebrating a new national champion, the NCAA Division I Men’s Basketball Championship captures our nation’s attention.Each year, the Men’s Basketball Committee ranks the tournament teams on an S-Curve. The top #1 seed sits at the upper right on the “S” and the 65th rests at the bottom left, with the remaining 63 teams listed in (read full article) |
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