 Category :: Management Articles |
Author :: Martin Haworth  |
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| Article Title :: Building the Trust in Your Employees - 12 Easy Tips |
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| In Stephen Covey's great book, "The Seven Habits of Highly Effective People", he talks about the 'emotional bank account', where you have to build a credit in your relationship with the individuals who you work with (and everyone else as well!).If what you do isn't 'trustworthy', then all you have done in your gentle listening and asking great and interested questions to build, is to 'debit' your account. And if you do more of this than the credit you build, then you will never get your folks on your side. But what is trust?You can't invest more wisely than by listening fully to what interests the person you are in conversation with. So, ask more questions abou (read full article) |
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| Category :: Management Articles |
Author :: Mike Nacke |
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| Article Title :: The 5 Obsessions of a Passionate Employee |
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| A recent report entitled “How Google Grows…and Grows…and Grows” stated that the 650 people that work at Google are the most passionate bunch of geeks in the high tech industry. Google was also recently called the fastest growing company in history. To mimic their growth and success, passion must be injected into every level of your organization. The quickest and easiest way to do this is to hire passionate people.Passion is an easy thing to spot once you know where to look. By understanding the 5 following characteristics you can develop an eye for passion and begin surrounding yourself with it.Voluntarily Working OvertimePassionate employees see the end o (read full article) |
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| Category :: Management Articles |
Author :: Brenda Townsend Hall |
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| Article Title :: How Can A Communications Audit Help You? |
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| Organizations communicate in two directions: internally to staff and externally to clients, customers, shareholders, stakeholders, the media. Faulty internal communications can lead to mistakes, discouraged and unhappy staff, employees leaving the company. Poor external communications can jeopardize image and sales. It really is that simple. Any overall management strategy needs a communications plan or the whole operation might fail.A communications audit analyzes an organization’s practices to reveal how effective they are—throughout a whole company or in specified parts of the organization. It can pinpoint problem areas such as frequent misunderstandings, information blocks (read full article) |
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| Category :: Management Articles |
Author :: Thomas Murrell |
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| Article Title :: Work Life a Balancing Act |
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| Australians are loosing their laidback, carefree reputation, as we continue to work longer hours, exercise less and neglect our leisure and family time.Recent research indicates that 67 per cent of Australian professionals spend at least 20 hours a week thinking about their job when they should be relaxing, and less than half take their entitled annual leave.Why is juggling work and life priorities an increasingly difficult challenge for many people?Could it be we are trying to pack more and more into our busy lives?Or is it the fact we are now so overloaded with information that our attention span is getting shorter and shorter as we strive to wade through the (read full article) |
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| Category :: Management Articles |
Author :: Jidé Odubiyi |
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| Article Title :: The Role of the Machine Metaphor in Mixed-initiative Organizational Leadership |
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| “Can This Marriage be Saved?” So reads the title of the cover story in the August 15, 2005 issue of BusinessWeek (www.businessweek.com). The article describes the seven-year (1998-2005) story of the merger of Daimler and Chrysler Corporation. As of this writing, the board of the merged companies decided to terminate the reign of the current chairman, Jürgen Schrempp. At the end of this year he will be replaced with Dieter Zetsche, the current head of the company’s operations in North America. The article identifies the following five critical challenges facing the new chairman:1. Improving product quality and worker morale.2. Securing union support to gain flexible la (read full article) |
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| Category :: Management Articles |
Author :: Michael Priv |
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| Article Title :: Let's Flourish and Prosper! |
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| Some say that in business as in sex: if it is good, it’s great and if it is bad it’s still pretty good. This does not happen to be true. If business is bad, it can get very bad. There are personnel problems, production expenses, overhead, laws, taxes, fines. Faulty financial decisions, inability to accurately evaluate the situation and quickly resolve problems all lead to an extremely high mortality rate among new business: up to 95% do not survive past their first 12 months.Modern business management is an art, based on a certain technology requiring certain skills. There is a technology of how to estimate and evaluate any situation and accurately predict future events and tre (read full article) |
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| Category :: Management Articles |
Author :: Rich Harshaw |
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| Article Title :: The Myth Of Relationship Selling Revealed At Last |
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| The second you quit being the 'best deal' for your customer, he'll drop you like a hot potato. Regardless of how many lunches you've bought him or birthdays you've remembered.Every business we've ever consulted tells us the same thing about their sales force. They say that their industry is different from all the others and the only effective way for their salespeople to sell is to build buddy-buddy relationships with their prospects and customers. We hear it from printers, bankers, jewelers, accountants, industrial equipment manufacturers, office equipment distributors...and every other industry that sells stuff.The argument usually goes something like this: "You see (read full article) |
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| Category :: Management Articles |
Author :: Roger Harrop |
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| Article Title :: Where Else in Your Business Do You Accept a 60% Failure Rate? |
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| I recently surveyed CEOs and Business Leaders of large companies and small, profit and not-for-profit, and I asked just them just one question:
'What is the single biggest factor that you believe will inhibit your sustained profitable growth into the future?’ A, perhaps, surprising 37% responded that it was people - the recruitment, motivation and retention of people that was the biggest factor.So let’s address the first one - recruitment.I see many, many businesses through a year from the very smallest through to the largest corporate and I am simply amazed how many people still use 'traditional' methods to recruit - maybe a couple of interviews, nothing more – toget (read full article) |
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| Category :: Management Articles |
Author :: Arno Esterhuizen |
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| Article Title :: Enable Continuous Improvement of IT Services through ITIL |
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| One of the major benefits, if not THE benefit of process orientated approaches to managing your IT services and infrastructure is that it enables continuous improvement.This means that you are never totally satisfied with the current state of affairs and that you always want to improve your services. I mean, it is the way life is to always set higher standards or aim for higher goals, otherwise life can become a little boring.The reason why ITIL enables continuous improvement is that it allows you to measure all work that is done. That is why it is so important to record everything. Technical people normally hate it to do documentation and even worse, they hate it to documen (read full article) |
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| Category :: Management Articles |
Author :: Gary Screaton Page |
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| Article Title :: Dealing With Difficult People |
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Copyright © 2005-2006 by Gary Screaton Page. All rights reserved.
http://www.pressingyourownbuttons.com OR
http://www.garyscreatonpage.com
Have you ever had to deal with difficult people? Of course, you
have. Unfortunately, difficult people are a fact of life.
Knowing how to work with them can have a big impact on your
bottom line.
Plenty of information is available on handling customer
complaints. But, what about difficult people themselves, how do
you handle them? Whether they are customers or employees,
difficult people can be - well, difficult! What they say, do, or
even how they look can significantly affect the productivity of
you or your employees. Some people make us tense. Oth (read full article) |
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