 Category :: Management Articles |
Author :: Kevin Eikenberry  |
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| Article Title :: Manage or Lead - Why the Difference Matters and What to Do About That Difference |
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| Many books have been written about managing people, and an equally large number have been written about leadership. Some use the words manage and lead interchangeably, and some talk about the differences between the words, building a distinction based on style or behaviors.With all due respect for these books, let me make it simple.Manage things and lead people.ManageOften we can clarify much by going to the dictionary to look up words we already know. When I looked up manage on Dictionary .com, I saw phrases like:“To direct or control the use of; handle, to exert control over, to make submissive to one's authority, discipline, or persuasion . (read full article) |
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| Category :: Management Articles |
Author :: Kal Bishop |
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| Article Title :: Creativity and Innovation Management :- Thought Leadership |
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| Leadership is only sustainable when leaders consistently come up with good ideas – when they are dependable thought leaders. It follows then that leaders would be more effective if they knew how to manage creativity and innovation.Some of the tools for effective creativity management include:a) Develop the brief. Formulating a brief helps i) induce the problem solving state of mind, ii) creates structures with boundaries and limitations within which experimentation can take place and iii) enhances motivation.b) One tacit knowledge elicitation and lateral thinking technique is to use the five senses. This helps define problems and generate ideas along five different (read full article) |
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| Category :: Management Articles |
Author :: Kal Bishop |
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| Article Title :: Creativity and Innovation Management - Turning Ideas into Action |
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| The phrase “turning ideas into action” is a Russian doll.Managing the ideas to implementation process is important for at least two reasons:a) To make effective use of resources – investing in one idea uses resources that could be applied to another idea. Yet all ideas do not have the same likelihood of success.b) To prevent re-engineering. There is often not enough time to properly develop and commercialise a product but there always seems to be time to go back and fix it. It has been estimated that the cost of re-engineering ranges from the low to high billions every year.Effective idea to implementation involves a number of disciplines:a) Effec (read full article) |
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| Category :: Management Articles |
Author :: Fernando Soave |
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| Article Title :: Business Fails When We Do Not Talk |
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| You may remember being told as a child, "Keep quiet!"
"Children should be seen, not heard," and "You talk
too much." You were a "good" kid if you kept quiet.
However, being quiet when you are little causes big
problems later in life.As an adult, you may have been punished for
communicating. For example, if you admit you committed
a crime and are sorry about it, no one cares. You
still go to jail. If you honestly tell your spouse you
are thinking about an affair, your marriage suffers if
your spouse is not very understanding. If you tell
someone you feel a little crazy, who knows what might
happen. So you learn to keep your mouth shut.However, businesses fail when managers do (read full article) |
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| Category :: Management Articles |
Author :: Valarie A. Washington |
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| Article Title :: The 10 Realities of Change |
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| I've seen several articles that begin with lines like "the only constant today is change." I assert that change that is constant can't really be called change. It's simply a new reality. It's time that we accept that things simply don't stay the same and speed to change is the new reality of business. Like any other new reality it requires new responses.There is not more change than there was in the past the change just comes more quickly. Compared to the "good old days" the impact of change today is like stepping into a tub of hot water - once you figure out that you're in it, it's difficult to react gracefully. Jumping out is the natural response and there you stand bare and expo (read full article) |
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| Category :: Management Articles |
Author :: Sharon Drew Morgen |
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| Article Title :: Influencing Change - A Guide for Sellers, Coaches, and Supervisors |
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| When people or groups make a decision to purchase something, they go through the same decision cycle that an individual goes through to decide upon a personal change, or an employee goes through to change behaviors at a boss’s insistence.Until now, our communication rules have assumed that when we kindly or persuasively offer others good information that could solve problems and achieve successful results, or coach them toward making a much-needed change, or even just pitch a product they sorely need, we can expect a positive reception. Obviously, if our communication partner (called Partner in this article) has a problem and we’ve got the true solution – and we do! We do! (read full article) |
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| Category :: Management Articles |
Author :: Laurie Weiss, Ph.D |
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| Article Title :: The Boss Didn't Understand Why His Staff Wasn't Reading His Mind |
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| Many people believe that everyone sees the world exactly the same way as they do. This is never true and was the source of much turmoil in Dr. Jacob’s office.When the Job Isn’t Getting Done“They never seem to get any work done on time, but they complain that they're being underutilized.”Dr. Jacob, a chiropractor, was talking about his office staff.“I have to do so many things myself that they could do for me, but they don't. They just don't seem care about what I want. I just don't understand. I pay them well and they need their jobs.”As Dr. Jacob’s frustration increased, he explored the idea that he had hired inappropriate people in th (read full article) |
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| Category :: Management Articles |
Author :: Bob Champagne |
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| Article Title :: First Things First -- Process BEFORE Technology |
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| Here's a brief story I encountered while leaving Newark International Airport following a recent business trip. Hard to believe, but true.After a long flight home from the West Coast, I took a short train ride to the long term parking facility, located my car (which is becoming more difficult with age it seems), and proceeded to the parking exit. Note that it's been a while since I've used the long term parking facility, as I normally use a car or taxi service, so I was largely unfamiliar with their new "high tech" customer solutions.As I pulled up to the pay station (expecting the attendant to inform me of my charge), she immediately looked at me with the gaze of a very fru (read full article) |
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| Category :: Management Articles |
Author :: Laurie Weiss, Ph.D. |
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| Article Title :: A Tricky Supervision Challenge |
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| Many managers believe that treating their team members as responsible adults will assure excellent results. The truth is that while this usually is effective, some people need much firmer limits than others to perform their jobs.Ellen, the manager of a rehabilitation hospital unit, was discussing her frustration in supervising one of her social workers. Ellen would much rather help Angelique be successful at her job than to fire her, but things have not been going well. “When I give her a direction, she says she understands, but then she acts as if she can do just as she pleases.”Angelique has been on the unit for a year and a half, but Ellen has only been supervising he (read full article) |
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| Category :: Management Articles |
Author :: Lance Winslow |
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| Article Title :: Your Biggest Problem in Business? Work Ethic |
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| US Work Ethic Issues
and Lack of serviceWell many of us are getting upset with the lack of service these days and no one cares and somehow we have all lowered our standards to the fact that getting good service is not to be expected, but rather a nice surprise if it ever does occur. Many great companies have derelicts, under achievers, cry babies, and people which could really careless and this is causing a rift between the best customers and businesses. Mediocrity is common place and to be expected and if you complain you probably will not get anyone who cares anyway or at least this is how many consumers feel.We are led to believe this is appropriate and expected beha (read full article) |
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