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Categories :: Business : Management Articles
 


 

Category :: Management Articles Author :: Mike Shannon 
 
 Article Title :: A Word or Three About Delegation
 
One of the hardest things for a small business owner to do is to delegate. Giving up control, trusting employees to get things done right or even properly identifying tasks that can be delegated are just a few barriers to proper delegation. Sadly, I've been in some offices where the owner was printing off 100 letters and getting mailing labels ready while the receptionist was filing her nails waiting for the phone to ring. Something is wrong with this picture.The first two hurdles require mental changes but the third can be solved very easily with this three step process.Start with identifying every single task you perform. Write down everything you do in a notepad for a two  (read full article)
 
 
Category :: Management Articles Author :: R.G. Srinivasan 
 
 Article Title :: Are Managerial Controls Pulling Down Your Growth
 
Managing a new and growing business requires a vision far beyond what the average manager can even begin to comprehend or understand. This vision may be the ingredient which separates a leader from a manager.As the business grows, the top manager or the founder/owners turn control freaks as they believe they need to nurture the business at each step of its infantile existence step lest it falls and fails. They turn perfectionists and involve in every aspect of business believing that they are the best and most capable to run the business. This effectively kills emergence of new leadership, throttling the business growth.Controls are also camouflaged as systems orientation. T  (read full article)
 
 
Category :: Management Articles Author :: Kelly Graves 
 
 Article Title :: Conflict Resolution - Not As Simple As A, B, or C
 
Wouldn’t it be nice if you could just take a simple test to resolve your conflicts and have proper conflict resolution? A multiple choice test would be the best:1. The person you are in conflict with is?a. Controllingb. Indecisivec. DemeaningJust choose letter A, B or C and you magically uncover the solutions to all your conflict problems.How great and easy would that be!Unfortunately, conflict is much too complicated to squeeze into a simple multiple choice test. Conflict is a complex experience involving feelings, thoughts and behaviors of all people involved.No two people are exact  (read full article)
 
 
Category :: Management Articles Author :: John Nicholas 
 
 Article Title :: How To Hire The Right Person For The Right Job
 
Part of good leadership requires skill in the hiring process. Good leaders know that retention of productive employees affects the bottom line as well as morale and growth.Recruiting, training and then terminating someone is never desirable. There are many good candidates you could hire. However, even though they may have certain desirable skills, they may not be right for the job at hand. The key is not just to hire the right person, but to hire the right person for the right job.Taking the time to make the correct hire in the first place is worth all of the effort it takes. The right person in the right job will be productive for years to come. The right person in the wr  (read full article)
 
 
Category :: Management Articles Author :: Peter Peterka 
 
 Article Title :: Countering the False Notion that Six Sigma is Elitist
 
Too often, when people think of Six Sigma and black belts they see them as having an elitist connotation. The opinion that Six Sigma is elitist or that black belts are elitist, however, are false. In its purest form Six Sigma is a “way of life” for an organization serious about process improvement. It just happens to have certain characteristics that people like to throw stones at. That some people have come to believe this false notion is because they have misinterpreted the nature of Six Sigma and not seen the complete picture.There is an air of mysteriousness that surrounds what Six Sigma black belts do. People experience projects where black belts are left alone to crunch n  (read full article)
 
 
Category :: Management Articles Author :: Niall Kennedy 
 
 Article Title :: Managing Stakeholders in the Requirements Process
 
Navigating the process of gathering business requirements and creating the business requirements can be hard enough without adding the issue of stakeholder management to the equation. Nevertheless, fulfilling the needs of the stakeholders is what the project is all about, so it is critical that the analyst keep them on his or her side throughout the project. Tips for Gaining Stakeholder Trust It is critical that all of the stakeholders trust the business analyst to complete the business requirements phase of the project accurately and professionally. Loss of stakeholder trust is a critical issue that must be addressed by the Project Manager the moment that any trust  (read full article)
 
 
Category :: Management Articles Author :: Jim Symcox 
 
 Article Title :: What Does Honest Abe Lincoln Have To Do With Company Growth?
 
Is formal training important? After all we can all learn from other employees or from outside consultants we bring in can't we?Well, in my previous life as a consultant IT project director I noticed people would often be too busy doing their own job to learn the skills of an outside consultant too.That's despite massive efforts made to train people.But unless skills are used regularly after training they fade away.Learning from others in your own organisation can also be fraught.Learning by "sitting next to Nellie" as it's known can work. But it means that any weak custom and practise procedures are copied.These weak procedures may actually b  (read full article)
 
 
Category :: Management Articles Author :: Rick Johnson 
 
 Article Title :: Effective Coaching Releases Employee Discretionary Energy
 
Discretionary EnergyWhat is discretionary energy? Discretionary energy is the energy an employee uses when going above and beyond the call of duty to complete a task or get the job done. Every employee has discretionary energy. The amount of energy released and employed at work depends on their attitude, how well they enjoy being at work, how they are treated and how they feel about the company.Discretionary energy can be the difference between doing what is expected and performing in an outstanding manner.Therefore, telling a person what he is doing wrong is not specific enough.Eliminating undesirable behavior without providing a new substitute pattern leaves   (read full article)
 
 
Category :: Management Articles Author :: Rick Johnson 
 
 Article Title :: Benchmarking Your Way To Success
 
Bench MarkingWhat is bench marking all about? Benchmarking is the process of observation and validation of procedures and practices that the most successful companies employ. They set the standard for success. Who has the best customer service, inventory management, pricing systems, logistics, warehouse management or sales effectiveness process? Any business process can be benchmarked. Once we identify the winners, benchmarking is the means to figure out how the winner got to be the best. This provides insight to help determine what we have to do to reach those standards. Bench marking is a best practice. Best practice is not about opinions. You have a bunch of opinions on best   (read full article)
 
 
Category :: Management Articles Author :: Pat Wiklund 
 
 Article Title :: Coming to Terms with Your Industrial Strength Difficult Person
 
Call it bad vibes, gut reaction, instant dislike, or hitting a major hot button. Truth be told, there are just some people we don't like, don't want to associate with, and want to avoid. But, when they're our co-workers, we can't avoid them. We may have to work closely with them, day after day, until we successfully complete the job.If you are stuck with your difficult person, it may be time to let go, to change how you feel about and deal with your own industrial strength difficult person.Letting go doesn't mean excusing bad behavior or denying how we feel. It means detaching ourselves from feeling bad. Letting go means not letting the other person determi  (read full article)
 
 
 
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