Category :: Management Articles |
Author :: Paul Phillips  |
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| Article Title :: How to Manage the Employee with Attitude |
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| Mary had "attitude". Her manner was rude and uncooperative and her colleagues complained, but she was efficient.
Her supervisor believed he was stuck with a problem that couldn't be solved. He reasoned that in any office there was always someone that didn't get on with the rest of the staff, and as long as Mary was doing her job, he couldn't do much about it. Wrong.Behavioral problems in the workplace can and should be addressed quickly and effectively for the sake of clients, colleagues, customers and suppliers. Here is how.There are two key dimensions to performing successfully: what is done and how it is done. Yes, the clerk did her job, but her behavior was such that th (read full article) |
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Category :: Management Articles |
Author :: Samuel Okoro  |
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| Article Title :: Think "Business Processes" Not "Departments" - 5 Compelling Reasons |
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| 1. Process Thinking follows the natural flow of the businessA business process is a collection of interrelated work tasks triggered by an event and geared towards providing results or outcomes valued by the "customer". The adoption of process thinking causes an organisation to align its activities and systems with the natural flow of materials and information from the start to the end of the value chain.Functional thinking creates silos with boundaries across which information and other resource flows are not seamless, leading to the absence of a shared understanding of what the business is about, what factors are critical to the achievement of objective (read full article) |
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Category :: Management Articles |
Author :: Craig Cortello  |
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| Article Title :: Business Meeting Creativity Ideas |
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| Developing an innovative spirit in the workplace doesn't require extraordinary measures. As a manager, you can experiment with simple ideas that merely break routines, allowing your employees permission to drop the facade that we all don to some degree when we punch the clock. Here are a few ideas that will help you lighten things up for your staff and get their creative juices flowing, if you have the courage to take the leap.1. Dart BoardStart every staff meeting by allowing everyone a shot at the dart board. Best shot gets to kick off the meeting, appoint the moderator, or tell what they did over the weekend. Starts things off on a playful note and gets your p (read full article) |
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Category :: Management Articles |
Author :: Fard Johnmar  |
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| Article Title :: Training That Sticks: 5 Secrets For Making Sure Your People Use What They Learn |
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| For training to work, it has to stick. "Sticky" training provides people with
knowledge and skills that significantly improve their work product, productivity and
success. Workshops, lectures and training sessions are wonderful, time-tested
training tools. You know they work, but now you may be looking for something a
little different. Following are five secrets for increasing the odds your people use
what they learn from training.Secret #1: Go OrganicPeople are creatures of habit. They may be perfectly willing to try something new,
but if it conflicts with how things are done in their organization, they may not use it.
Overcome this barrier by going org (read full article) |
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Category :: Management Articles |
Author :: Marilyn Lustgarten  |
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| Article Title :: What Signals Are You Giving? |
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| When I was old enough to learn how to drive, I asked my Dad for lessons. The first thing he did was to buy me the book "Defensive Driving." He told me I had to read it, (and wouldn’t let me behind the wheel until I did) but all I really needed to know about driving defensively, he said, boiled down to one thing: "Just because a woman has her blinker on, doesn't mean she's going to turn!" My Dad’s advice about driving taught me two important lessons that I’ve found apply to just about everything:1. Pay close attention to what others are doing and not doing -- things are not always obvious or what they seem to be.2. Use the information to control what you can -- your o (read full article) |
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Category :: Management Articles |
Author :: Ron Finklestein  |
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| Article Title :: Are You Untouchable |
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| In January 2003 The Cleveland Plain Dealer ran this headline – “Ohio lost 200,000 manufacturing jobs”. They blamed competition from India and China.In a recent article, Business Week discussed how Call Centers are being sent off shore, sending 10s of thousands of jobs overseas. Dell, Citigroup, Microsoft, General Electric and others major corporations now have oversea call centers.Microsoft and GE have one of the world’s most productive research and development centers in IndiaCompanies such are Ford, GM and Mercedes have built or off-shored entire plants to China.Tata India has one of the world’s largest and highly trained programming staffs.A (read full article) |
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Category :: Management Articles |
Author :: David Knowles  |
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| Article Title :: Web Based Becoming Home Base |
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| The field of play today is vastly different from what it used to be, dynamic programs tracking customers, products, potential customers, product availability vs demand and a plethora of like information have staked their claim and they are not going away. This type of on demand information really drives a majority of the business out there.Powerful management systems among large corporations, chains etc, are tied into every system and are used by every employee, from the stock yard to the board room vastly integrated huge and complicated management systems make up the central nervous system of the conglomerate. These systems to larger companies have become literally indispensable, (read full article) |
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Category :: Management Articles |
Author :: Rick Johnson  |
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| Article Title :: Leadership & Employee Performance - Build a Bon Fire with The Annual Reviews |
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| First of all, if all you ever do is an annual performance review for your employees, they are worthless. Put every last one of them in a big pile and burn them. The scenario of annual performance reviews often goes like this;“I have nine reviews I have to get done by the end of the month. I feel more pressure about completing the review than I feel an obligation to the employees to let them know how they are really doing. How I can help them.”Additionally, since you only do one review a year, chances are you base your judgment about the employee’s performance on the last two months or so. If the employee happened to have done something wrong during that two month pe (read full article) |
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Category :: Management Articles |
Author :: Kenneth Wallace  |
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| Article Title :: Making Your Work Environment Work Well: Tap Into the Synergy of the Solitary Soul |
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| You may recall the scene in the film, “The Lion King,” in which Simba, having been banished from his murdered father’s kingdom, is floundering in the forest looking for sympathy from anyone who would listen to his sad tale of self-pity. He comes to a stream and, as he gazes into the waters, the form of his father appears and says: “Simba, you have forgotten who you are -- you are more than what you have become.”We all are more than what we have become.There are several reasons why this is so. One of the reasons has to do with our work environments. In college, I had a job in a pizza restaurant. One of my tasks was to keep the stainless steel oven doors clean. (read full article) |
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Category :: Management Articles |
Author :: Hans Bool  |
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| Article Title :: How to Balance Your Team |
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| You are the manager of a small business, a team, a department, a project or even a complete company. And you are to hire someone new. There is this candidate, but she is your opposite in nearly everything; you favour spontaneity, she doesn’t, you take subjective decisions, she rationalizes whenever possible and where you are more extraverted, she is not.From portfolio management we can learn to spread our investments. There are many theories about how to do this. Fewer theories exist about how to balance a team. We learn about different functions, activities and processes, but less about the way to balance these. Especially when people are involved.Managers of different te (read full article) |
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