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Categories :: Business : Management Articles
 


 

Category :: Management Articles Author :: Hans Bool 
 
 Article Title :: In-sourcing a CRM System - Some Questions You Should Ask (Yourself).
 
If your company is taking the step to buy a third party CRM software it will face a lot of challenges. These challenges are not more or less when you decide to make the software yourself. They are just different.There are software vendors that provide a best-practice CRM-solution. And why should you not choose one of them? There are pro’s and con’s for each way you may decide. But if you decide to buy a CRM solution, this article provides a additional vision on how to select the package. Additional and embracing other methods, because this approach is solving only a small, yet important part.In this approach you start at the top. You are not addressing the details, but y  (read full article)
 
 
Category :: Management Articles Author :: Caroline Jordan 
 
 Article Title :: Taking the Stress Out of Financial Management
 
A lack of understanding about the numbers side of your business can cause you tremendous headaches. For a case in point, let me introduce you to one of my new clients who I’ll call John. John is a contractor who has been in business for more than twenty years. He hired me to come in and clean up a mess caused by 1) his lack of knowledge about small business finances and 2) his reliance on marginally competent bookkeepers.It’s a classic small business scenario. A business owner who doesn’t understand the financial side of his business hires a bookkeeper to handle “all that”. But, because he doesn’t understand the financial side of his business, he doesn’t know what to   (read full article)
 
 
Category :: Management Articles Author :: Hans Bool 
 
 Article Title :: Requirements - Visit Our Showroom
 
Have you ever thought, before you went buying a kitchen what your requirements really were? You need to prepare a lunch and dinner, eat maybe, drink a glass of wine after you have come back from work. The kitchen could be a place in which you share different activities. Now, how do you explain this to the kitchen supplier?Requirements are part of information management. In information management you have the so-called demand-side and supply-side. This separation is established because of the similarities with architecture. The architect operates on behalf of the sponsors' demand. Before building a house or a shopping mall the architect defines the requirements. After they are visua  (read full article)
 
 
Category :: Management Articles Author :: John Eliot, Ph.D. 
 
 Article Title :: What Advisors, Managers, and Coaches Need to Know in Order to Maximize Performance
 
When someone joins a group, a team, or takes a new job, they are seeking some experience or benefit that the group offers. In other words, they see the group as a resource to a particular experience or set of experiences. The choices they made to get into that position and the choice to join the group all have a basis in that which the person is seeking. The person has a vivid, passionate idea in their head which they believe they can turn into reality. They view the group as a resource for their efforts to make it all happen.Too often, however, once a person joins a group they become submissive to the group's hierarchy. In order to maintain a position in the group, they must   (read full article)
 
 
Category :: Management Articles Author :: Eric Garner 
 
 Article Title :: The 8 Archetypes of the New-Age Manager
 
If you’re a manager working in a business that wants to become successful in the 21st century, then you need to embrace the 8 archetypal roles of the New-Age Manager.1. Prophet. The new-age manager stands out from others by their ability to see possibilities that others don’t see. He or she doesn’t just have a goal for the team to reach, but a vision of something exciting and unique. "Some people see things as they are and ask "Why?" I see things that are not and never were and ask "Why not?"." (George Bernard Shaw)2. Partner. The days when the manager was someone who stood above the workforce or lived in a separate part of the business have long gone. T  (read full article)
 
 
Category :: Management Articles Author :: Rabi Jayakumar 
 
 Article Title :: When Managers Become Hamlets
 
This alludes to the famous play "Hamlet" by Shakespeare. Hamlet was a character who was highly indecisive about what he wanted to do and always mulled over things while taking a decision and many a times avoided or delayed taking decisions. This could mean disaster if applied in case of a working manager as he has to be on his toes and take fast decisions. This is more relevant today when the whole world is a market and even a momentary indecisiveness could result in millions being lost in the trade. Decision Making We all make decisions of varying importance every day, so the idea that decision making can be a rather sophisticated art may at first seem strange. However, studies have s  (read full article)
 
 
Category :: Management Articles Author :: Don Doman 
 
 Article Title :: The Oreo Solution to Creative Problem Solving
 
The commercial starts off with music by Tchaikovsky and three little ballerinas dressed in pink. It’s time for a break. They get out glasses and milk. They pour what milk they have into three glasses and sit down to enjoy Oreos and milk. But, oh my gosh, there’s a problem. The glasses are thin and tall and the milk is so far from the top. They can’t reach the milk, even with their tiny little fingers, to dunk their cookies. What can they do?The solution: they pour all of the milk into one glass and take turns dunking their Oreos.The Oreo Solution: instant gratification can stimulate simple decisions.How often do we brainstorm, and plan, and theorize, when a simp  (read full article)
 
 
Category :: Management Articles Author :: Rick Johnson 
 
 Article Title :: The Howl
 
I learned a valuable lesson over the holidays. I learned the real value of experience. The real difference between academics and “On –The – Job” experience. You see, our garbage disposal went out between Christmas and New Years. I won’t use the excuse that I couldn’t find a plumber. I just figured that replacing a garbage disposal was no big deal. I am educated, smart and I can use my hands. After all, how hard can replacing a garbage disposal be for crying out loud?Well, as I found out, it can be very difficult if you don’t know what you’re doing or have never done it before.Off to Lowes I went to buy a replacement disposal. Much to my surprise there were no  (read full article)
 
 
Category :: Management Articles Author :: Hans Bool 
 
 Article Title :: There is No Such Thing as a Standard Solution
 
A standard is something we can all benefit from. The world around us has been standardized. We all drive at the “right” side of the road. We all have a DVD that can be used in any player. We use a standard credit card. The barcode on the cornflakes is also standard. The electricity plug you use for shaving (your legs) are also standard. The decimal system is standard. The articles are interfaces by a standard XML protocol. If you are serviced by your bank you pay a standard commission. The software in your company runs on a standard server and if we are ill we all go and visit the doctor. That is the standard.But behind the standard is the exception. There are a few countries w  (read full article)
 
 
Category :: Management Articles Author :: Cameron Switzer 
 
 Article Title :: The Flattening Forces Affecting the Japanese Optical Industry: How Netscape Changed the World
 
In the book "The World is Flat, A Brief History of the Twenty-first Century", the author and celebrated New York Times Editorialist, Thomas Friedman, talks about "the ten forces that flattened the world" and revolutionized the way we do business in the past 15 years. What he means is the forces that are "levelling the playing field" and allowing the entire world to work together, and compete against one another in ways never before imaginable.Briefly, they are as follows:1) The Collapse of the Berlin Wall (1989/11/09) - this opened up east and west and allowed two cultures to meet.2) Netscape's IPO (1995/08/09) - this started the dot.com boom which led t  (read full article)
 
 
 
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