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Categories :: Business : Management Articles
 


 

Category :: Management Articles Author :: Robert Selden 
 
 Article Title :: Are Happy Employees Motivated Employees?
 
When was the last time you felt excited, motivated and extremely keen to be at work? Chances are it was when you had a job or project that really interested you, you had control over what you did and the way you did it, and you didn’t have any worries about “over zealous boss” interference or lack of job security. It’s a great feeling and we can all probably relate stories of how and when we were most “motivated” at work.But as managers, do we consciously try to provide this same level of motivation for all of our employees? Or, are we merely fixated on striving to achieve the deadlines, budgets and targets that are set for us (and that seem to be getting tougher and  (read full article)
 
 
Category :: Management Articles Author :: Don Doman 
 
 Article Title :: Uniform Disapproval and Ignoring the Up-sale
 
Jose was enjoying himself. He was enjoying the customer. He was giving advice and the customer was putty in his hands. Jose was up-selling the customer from coach to first-class. Although the resulting sale tripled the price of the tickets, the customer was delighted with the comfort and fun he and his wife would have in first-class.“Out of the corner of my eye I saw a high-management official take note of my actions,” said Jose. He walked by a couple of times and then went over to Jose’s immediate supervisor and talked to him, while they both watched him. “When my supervisor took me aside an hour later I was ready for a compliment,” Jose confided with a smile, “You don  (read full article)
 
 
Category :: Management Articles Author :: Steven Schad 
 
 Article Title :: AWOL or Added Value: Attract, Retain and Train Employees through Volunteering
 
Every business owner and manager has encountered it at least once in his or her career, probably more like several times a year. An employee requests time off to volunteer in the community. The company may even have a policy allowing, if not encouraging such a practice.Meanwhile, the project end looms. The reporting deadlines approach. The quarter is ending. The customer gets more impatient. Not a great time to be down heads and hands, is it? If you are like many managers and business owners, wouldn't you rather dump the whole idea, rather than release your people for a "feel-good" day off?Think again. Studies and the experiences of a number of successful companies are showi  (read full article)
 
 
Category :: Management Articles Author :: Paul Lemberg - 
 
 Article Title :: Strategy As Invention
 
Rather than view strategy as a selection of options, here is another approach: creation or invention. Strategic planning is not strategy Strategic Planning, often synonymous with Annual Planning, details how you are going to get where you have decided to go. It is a description of how you will achieve your goals -- those milestones you established in structuring your business plan. Strategic Planning is operational in nature, it examines the particular actions you intend to take over the coming period. Strategic Planning can be critical -- and after you have a Strategy, it is often a good idea to develop a Strategic Plan. But Strategic Planning is not  (read full article)
 
 
Category :: Management Articles Author :: Paul Lemberg - 
 
 Article Title :: The Vital Few
 
Back in the 19th century, an Italian economist quantified the general relationship between a minority of producers and a majority of output. Sound familiar? The simplified version of Vilfredo Pareto's ratio, known as the 80/20 rule or the Pareto Principle, says that in most cases, 80% of production comes from 20% of producers. Quality guru J.M. Juran referred to Pareto's principle as "The Vital Few and the Trivial Many". If you are running a company, the 80/20 rule has powerful implications for every area of your business. Pareto's postulate says 20% of your effort will generate 80% of your results. There is also a corollary: 20% of your results absorb 80% or your  (read full article)
 
 
Category :: Management Articles Author :: Kannan Balakrishnan 
 
 Article Title :: Managing Elder Subordinates: 5 Ice Tips
 
My subordinates are very experienced and older than me. How do I control them? Ramesh asked me. He was just 26 and working in a managerial position in a multinational company.Ramesh's problem is not isolated. Many times, young managers feel unhappy and embarrassed by elder subordinates. This results in total dissatisfaction of the employee and also bad work atmosphere. But you can avoid this by following the five principles given below.1. Be soft but firm.Elders often get irritated by a harsh tone from a young manager. But you can be conveying the same feelings in a calm cool voice. This will not hurt him. For example for a late coming person, the question "why are y  (read full article)
 
 
Category :: Management Articles Author :: Andrew Rowe 
 
 Article Title :: How To Manage Third-Party Resellers
 
Many companies think that once they've selected resellers for their products their work is done and that it's now the reseller's job to go push the product out into the market. This is a serious error in thinking on the part of the companies that are really looking to accelerate their sales and maximize their market penetration. The best companies out there who are using resellers understand that building and maintaining effective distribution channels requires a serious commitment of resources from the company in order to make them successful and that third party channels and resellers can't do the job on their own. In fact, most companies that are using third party distribution chann  (read full article)
 
 
Category :: Management Articles Author :: dave4 
 
 Article Title :: Overcoming Defensiveness in Employee Performance Evaluation Discussions
 
There sits Sally on the other side of the desk during her performance evaluation. She’s scowling. Her arms are folded tightly across her chest. Her lower lip is turned out in a way that communicates both rejection and contempt. She’s flipped the performance evaluation she just read upside down on your desk as though it were some loathsome bug. She slowly shakes her head back and forth in a model of negativity. Looking you straight in the eye, she says, “Do you call this a performance evaluation?” George is exactly the opposite. His employee performance evaluation, like the one you wrote about Sally, also told the truth about the fact that the quality of his work in the p  (read full article)
 
 
Category :: Management Articles Author :: dave4 
 
 Article Title :: Get Your Performance Appraisal Discussions Off to a Good Start
 
In a previous article I shared a couple of tips that will reduce the feelings of discomfort that often come when a performance appraisal is discussed — gather your materials in advance, make a list of the key points you need to cover, and pick an appropriate place for the discussion. Here are four more suggestions that will make the performance appraisal discussion more relaxed. Choose a Convenient Time When is the best time to hold a performance appraisal discussion? There isn’t any one particular time that is ideal — mornings or afternoons, early or late in the week, it doesn’t matter. What does matter is having enough time. Wise managers set   (read full article)
 
 
Category :: Management Articles Author :: Tina Cargile 
 
 Article Title :: A New Look at an Old Question by an Ancient Project Manager: Why Use a Translation Agency?
 
“It seems unbelievable that this huge project was accomplished on time. I was asking a lot of you and you did a great job. Not only did it get done, you managed to make me feel like it really could be done, which made me calm in a sea of mounting pressure from my senior management. I have realized the comfort of using professional services like yours. It really is true that when you turn a big job over to the best, you can let some of your worry go.”This quote is a marketer’s dream—it is an actual quote from a relieved and satisfied client. Perhaps you have also basked in glowing words of praise and effusive thanks from a translation requester in your organization. In the i  (read full article)
 
 
 
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