 Category :: Management Articles |
Author :: Martin Haworth  |
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| Article Title :: Resolving Needs - What Your Employees Wish For! |
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| For your people, they want to do a great job - no, really, despite your experiences,
they do. And what might seem to 'the management' the important things,
just don't stack in the day-to-day reality of the workplace.
Here's why.Your people want to focus on looking after their customers, yet there are
many things, often just little things, that get in their way. Removing these little
things they are having to tolerate, allows them to deliver the very best service
to their customers. Yet they are reluctant to get this clear. For some reason.
You need to find out.
So. Ask them!Yet why is this so difficult for some m (read full article) |
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| Category :: Management Articles |
Author :: Martin Haworth |
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| Article Title :: Prioritise Your Day - Keep Focus - Win! |
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| Whether you run your own business or manage a team, there are times when things
don't go to plan. Like:-Your key people don't show up.A
deadline shifts.Your boss turns up unexpectedly.You get really busy
beyond expectations....and more.How do you get clear on the priority
of the day?Value it - that's how!So, if you run any sort
of business, consider what the most important thing would be to your business,
if you were down to the barest of bones in personnel numbers, for just one
day, what would you do?Here are some thoughts...Be
honest with yourself, and very, very realistic - in (read full article) |
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| Category :: Management Articles |
Author :: Martin Haworth |
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| Article Title :: Future Business Success - What Does Good Look Like? |
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| When you know you need to shift up a gear, in any area of your business (or your life for that matter), it's really important to have a vivid representation of what you are seeking.Some call these "Goals", others "Visions" and yet more describe it as a "Mission". But there is one focused way to ensure that your path is perfectly directed to where you want to get to.By asking the question:-"What does good look like?"...and applying that to where you are right now, you will easily see a path unfold.That path is about the steps you will take along the way to achieve your Good - your focal poin (read full article) |
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| Category :: Management Articles |
Author :: Martin Haworth |
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| Article Title :: Management - Mary Poppins Style! |
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| Mary Poppins describes a style of management which has for too long been hidden in many
businesses and organisations.Think about it.She's "Practically
perfect in every way" - is that not what we want from a boss? Someone who is
almost brilliant at everything - yet with a hint of not being absolutely
perfect? Someone we can trust and depend on - yet who is truly human with is and falls down occasionally too?And then there's
the cut to the chase with, "Bert, what utter nonsense. Why do you always complicate
things that are really quite simple." How often do we, often inadvertently (especially
the more senior an execut (read full article) |
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| Category :: Management Articles |
Author :: John Savageau |
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| Article Title :: When Politics Prevent Innovation - Or… Still Fighting Battles and Losing Wars |
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| The objective is to beat the competition and make money. Everything a business organization does should be focused on that simple objective, with interpretation through various Vision and Mission Statements. However if we take a survey of how our organizations spend our energy, often that objective is lost in a web of internal politics and positioning. Of course competition is normally good – regardless of whether it is internal or external – to the point we do not lose focus on company objectives as the ultimate outcome of our competition.We often use the phrase “winning battles and losing wars.” That phrase really hits home when we record all the things we do, every (read full article) |
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| Category :: Management Articles |
Author :: Martin Haworth |
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| Article Title :: Budgets that Damage - The Downsides of Making the Numbers |
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| In my organisational career, I had budgets from the age of 22 to 47. I lived and breathed them and many times, budgets, the gospel that they were, caused havoc, albeit within the corporate retailer framework that I worked.Here are two examples of the damage caused.Example OneTypically budgets were initially discussed in January, just after the Christmas rush. They were always dependent on year-on-year sales growth and at the time in question, individual businesses were not expected to deliver 'profits', as the
way the business was structured was not capable of sustaining that level of information.So the budget got signed off a (read full article) |
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| Category :: Management Articles |
Author :: Martin Haworth |
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| Article Title :: Time-Wasting Problems - One Question to Move You Forward |
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| In any organisation, progress is frequently impaired by the time taken up to
resolve problems that occur again and again - usually with people's performance
(or not!). At a macro level, there could just seem to be 'lots of problems',
which is a symptom in itself. On a micro level, managers are often frustrated
by the amount of time they spend fire-fighting, whilst the more creative work of
planning, developing people, marketing and more are left way behind.There just
isn't time. Build onto that the lack of fairness, that having to regularly
resolve problems posed by just a few demanding people in the team, can leave
many others, including the manager himse (read full article) |
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| Category :: Management Articles |
Author :: Steve Singleton |
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| Article Title :: Best Practices Plan: Dissemination of a Great Idea |
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| Good news spreads quickly
News of the invention of the wheel must have traveled in every direction as quickly as horse or camel could run. Those who learned of its advantages over the litter and the sledge adopted it right away. And no sooner was it adopted than it began to be adapted: made lighter, stronger, faster. Wheels were soon attached to axles, then to axles with pivots.
The idea catches on
Then transportation lost its monopoly on the new technology, and wheels helped to make pottery, lift buckets out of wells, steer ships, grind grain, keep time. Even now, the process of adopting and adapting the wheel continues as new uses are modified, improved, and appli (read full article) |
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| Category :: Management Articles |
Author :: Philip E. Humbert |
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| Article Title :: Top 10 Things Every Business Should Provide for Every Worker - Including the Boss! |
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| Doing business and meeting the needs of workers is increasingly complex. Employees and managers often prefer a cafeteria-list of fringe benefits (a "flexible spending account") so they can choose increased health care, child care or more time off as their individual preferences dictate. But underneath these specifics, there are central needs that most of us want from our work. Money can not buy happiness, and by itself it will rarely purchase a loyal, highly motivated staff (even in a one-person professional office or small family business).1. Creativity. Every human being has a need to decorate their own office, find their own way to do their assigned task, and have their creativ (read full article) |
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| Category :: Management Articles |
Author :: Michael Beck |
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| Article Title :: Management: Dealing with Difficult People |
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| You know, this would be a great business if it weren’t for having to deal with people all the time…OK, so maybe I’ve exaggerated things a bit, but we’ve all certainly heard that saying before. Why does that sentiment ring true for so many folks? Obviously it’s because of all the people challenges we’re presented with in our business. Virtually every one of my clients over the years has brought up the subject of dealing with difficult people. There’s no escaping the fact that they come into everyone’s lives at one time or another. Sometimes they come in the form of an unhappy or hard-to-get-along-with client, customer, or co-worker. Sometimes they’re a person (read full article) |
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