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Categories :: Business : Management Articles
 


 

Category :: Management Articles Author :: Cavyl Stewart 
 
 Article Title :: Protect Your Computer System with a Comprehensive Security Policy
 
The most difficult part of creating a Security Policy for your business is determining what, exactly, to include in it. Never heard of a Security Policy before? You’re not alone. But whether you are the only employee in your company or you have a small staff working for you, you need to learn what a Security Policy is, and then you need to create one.In much the same way that a personnel policy informs employees of things like vacation time accrual, performance review schedule and other personnel-related issues, a Security Policy informs your employees of the steps that are necessary to keep your company’s network and computers secure. The policy is your company’s rules a  (read full article)
 
 
Category :: Management Articles Author :: Chris Collison 
 
 Article Title :: Knowledge Management - Lessons Learned and How To Identify Them
 
Many organisations use the term "lessons learned" to describe the way in which they avoid repeating mistakes, or ensure that they build on past successes, yet a lesson can only be applied if it has been successfully identified, and captured first. Even in "learning organisations" who profess to be good at knowledge management and knowledge sharing, the process for identifying lessons learned can lacks rigour or depth. All too often, lessons end up as "motherhood and apple pie" statements, and end up in reports on shelves gathering dust (or its electronic equivalent).The guidelines below are drawn from the book "Learning to Fly - Practical knowledge management from leading and lea  (read full article)
 
 
Category :: Management Articles Author :: Chris Collison 
 
 Article Title :: Knowledge Management - Creating a Sustainable Yellow Pages System
 
How can I "know who knows" None of us can personally know more than around 250 people, yet we want our companies to be smart, learning organisations where it's easy to find the right person to talk to. This is why many organisations create "yellow pages" applications, which enable employees to find and contact other staff with particular expertise and skills. However, these systems can be fraught with difficulty in their implementation, and often end up as out-of-date, glorified intranet telephone directories. This article, drawn from a best-selling knowledge management fieldbook by its author, identifies ten key steps involved in creating and sustaining a successful, employee-owned y  (read full article)
 
 
Category :: Management Articles Author :: Luc Richard 
 
 Article Title :: Project Heroes
 
Project heroes. We’ve all heard of them. Some of us have even seen them. A project is in jeopardy. This guy (or gal) comes out of nowhere, analyzes the situation, tells you exactly what the problem is, and then goes on to fix it before you can even update your project plan!Some project managers place a high level of trust in project heroes. As a result, their superman (or superwoman) is assigned to the most fascinating projects and their technical decisions and sizings are never challenged. In the meanwhile, the rest of the development team implements banal functionality or fixes defects.What’s Wrong With This Picture?Well, for one thing, too many pro  (read full article)
 
 
Category :: Management Articles Author :: Chris Collison 
 
 Article Title :: Knowledge Management - Keys to Successful Communities of Practice (Networks)
 
How can I make my community of practice truly effective?How can I prevent my network becoming a "notwork"?Communities of practice (networks) lie at the heart of successful knowledge management in most organisations. They are the lifeblood of informal exchanges of knowledge. Typically, communities go through a series of stages as they develop. This article, drawn from a best-selling knowledge management fieldbook by its author, identifies the key steps involved in creating and sustaining a successful community of practice, providing practical hints and tips for every part of the lifecycle.The guidelines below are drawn from the book "Learning to   (read full article)
 
 
Category :: Management Articles Author :: Luc Richard 
 
 Article Title :: Forecasting Support Costs
 
Did you know that maintenance accounts for 50% to 80% of the overall product cost? Well, it does! And while most project managers are fairly good at sizing new product features, many are terrible at estimating the effort required to support a product once it becomes generally available. As a result, maintenance projects are inadequately staffed, companies can’t respond to customer requests in a timely manner, and products never reach payback.This article presents a methodology to help you guesstimate and therefore plan for the maintenance phase of generally available products. But first, let’s define a few terms that are important to the comprehension of this article.  (read full article)
 
 
Category :: Management Articles Author :: Lee Hopkins 
 
 Article Title :: People Skills: Eight Essential People Skills
 
Being able to communicate effectively with others requires people skills, and here's eight essential ones:1. Understanding people People not only come in all shapes and sizes, but they come with different personality types as well. You may want to brush up on how to communicate with the four main personality types by reading this article. Indeed, dedicated students of communication could do little better than purchase Bem Allen's excellent introduction to personality types, 'Personality Theories'.People are individuals, with as many similarities from one person to the next as differences. To communicate most effectively, each will require you to communicate with   (read full article)
 
 
Category :: Management Articles Author :: Lee Hopkins 
 
 Article Title :: Communication in Business
 
Effective communication in business is not about creating the perfect PowerPoint presentation. It's not about writing the perfectly-pitched report. It's not even about assiduously alliterating {smile}.Sometimes effectively communicating in business can hinge on something really simple—the habits you bring to your interactions with others.As we all know, we all have habitual behaviours that we carry around with us and use unconsciously. It could be the "um" you sandwich between every fourth word of your presentation. It could be the nervous 'fig-leaf' gestures of your hands. It could be your constant swaying and looking away from your audience, as if you should be somewhere  (read full article)
 
 
Category :: Management Articles Author :: Chris Collison 
 
 Article Title :: Knowledge Management: More Than Just Know-how!
 
People sometimes interchange the terms "know-how" and "knowledge", but there's a world of difference! Systems vendors are falling over themselves to sell you so-called "integrated knowledge management solutions", but these are rarely more than glorified information management systems with go-faster stripes.If we fail to understand knowledge in all its facets, then there is a danger that in doing so we miss out on the most valuable aspects of knowledge management and end up delivering a system-driven solution, rather than a cultural shift towards sharing and learning from experience.Know-how is the processes, procedures, techniques and tools you use to get some  (read full article)
 
 
Category :: Management Articles Author :: Rick Maurer 
 
 Article Title :: Managing After Downsizing
 
So, you survived the downsizing. Your company did something that will probably show minimal, if any, return -- and will make your job as a manager a living hell. Your life has changed dramatically. People on your staff are frightened, fearful that they may be next to go. They will lie low hoping that they can be spared the next swing of the ax. (You may be feeling the same thing as well.) Teamwork will decrease as people begin to view the person next to them as a threat to that increasingly scarce resource -- a job.At the same time, you will be encouraged to build a strong work unit capable of handling the challenges -- you know the drill. Your financial targets will get higher. Yo  (read full article)
 
 
 
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