 Category :: Management Articles |
Author :: Robert F. Abbott  |
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| Article Title :: Communication: Management's Responsibility |
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| I've just watched, again, an episode in the Back to the Floor television series, which aired on the BBC (United Kingdom) and PBS (United States). Once more, communication turned out to be a key issue, as it often does in business stories.If you're not familiar with the series, it features real-life CEOs who leave their comfortable offices (well sort of comfortable, these days) and go work on the front lines of their organizations for a week. Cameras follow the CEOs and record their interactions with staff, and their responses to those interactions.In this episode, the managing director of London's Heathrow Airport took the plunge and worked in customer service for five days. (read full article) |
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| Category :: Management Articles |
Author :: Lora J Adrianse |
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| Article Title :: Questions To Ask Employees You Want To Retain |
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| Times of cost cutting and downsizing has dramatically impacted the way employees look at their careers. Employees at all levels now know better than ever that job security is no longer something they can count on. They've been required to think bigger, look at other options and do whatever it takes to prepare themselves for the future. In essence, they have let go of their corporate commitment and become "free agents" in search of the best opportunity available."Retention of talent" has become a key strategy for the largest corporations around the world. Some are looking at things like building new fitness centers. Others have gone deeper and are looking to their leaders to bec (read full article) |
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| Category :: Management Articles |
Author :: Mark Eaton |
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| Article Title :: Leaning Toward Change |
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| Seduced by the publicity surrounding the impact of Lean on organizations, it’s no surprise that people new to Lean, upon hearing or reading such information, are anxious to implement a continuous improvement initiative in their organizations.What has received little publicity, however, and often frustrates Lean implementation, are the employees on whom Lean is often inflicted, albeit unwittingly. The culture of an organization can repel attempts to implement Lean, so it is vital to understand the culture that you have, so that you can create a cost-effective implementation plan. I say cost-effective, because many organizations spend more time, effort and money to implement Lean t (read full article) |
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| Category :: Management Articles |
Author :: Paul Shearstone |
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| Article Title :: Succession Planning? ... Not on My Watch! |
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| At first blush, it would appear there is no shortage of Succession Planning Advocates convinced in theory, the importance and benefits of corporate Succession Planning. In practice, however, real succession planning - or the overt lack thereof - runs juxtaposed to principle. The important question then is, “Why?”In November 2002 I wrote an article *The Art of Succession Planning in which the argument in favor of a detailed Succession Plan was put to rest. Clearly, the advantage of proper planning is no argument at all. But try telling that to some company owners or today’s high caliber CEOs. Those who rise to power, especially in large organizations, do so because they posses (read full article) |
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| Category :: Management Articles |
Author :: Rachna D. Jain |
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| Article Title :: 10 Ways To Work Through A Business Slowdown |
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| In running any kind of business, it's inevitable that sometimes business will slow down. This might occur due to an upcoming holiday, seasonal variations, or uncontrollable circumstances. As a small-business owner, you have a choice in terms of how you view the slowdown - it can either be a time of increased stress, frustration, worry - or you can view it as an opportunity to upgrade your business processes or improve the quality of your life.Here are ten strategies you can use to work through a business slowdown:1) Market more concertedly. Statistics suggest that new businesses spend (or should spend) about 40-60% of time in marketing and related activities. If you are expe (read full article) |
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| Category :: Management Articles |
Author :: Chuck Yorke |
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| Article Title :: Unlock the Hidden Creativity of Your Employees |
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| To release creativity in employees, managers must get involved in their employees’ work. Look at each employee as if he or she is the expert on the job and tap into their creative energy.When we engage our employees and tap into their creative energy, they can show us ways to improve. All employees can be thinking about how to reduce costs, looking at safety issues, reducing wastes, and improving the environment, while at the same time developing skills to identify, articulate and communicate those kinds of things.What can people do with their creative energy?Michael took some wood, cardboard, and tape and made a ’flipper’ to close boxes, eliminating the work h (read full article) |
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| Category :: Management Articles |
Author :: Joe Nicassio |
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| Article Title :: 5 Tips For Creating Great Jobs |
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| 1) Create A Powerful "Mission Statement"-When your business mission is clear, every part of your business will improve,
because you have a clear, definite major purpose. You will more easily attract
people that believe in your mission. No one wants a menial job. Everyone
wants a meaning-full job.2) Make a Commitment To Marketing With Excellence-When you market with excellence, you will create more business. This revenue
will help you create cash flow to good paying jobs. Maximizing your customer
relationships through marketing is the heart and soul of ANY success oriented
business. Very few business owners optimize their marketing. The first step is
being (read full article) |
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| Category :: Management Articles |
Author :: Joey Robichaux |
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| Article Title :: The Red Phone - Management Consulting in 30 Seconds or Less |
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| Modern business faces complex problems; management often calls upon highly-specialized consultants to help them address these difficult problems. If you're ever called to help identify these most pressing issues, one of the easiest and quickest ways to start is to talk about the "Red Phone".You know which phone I'm talking about -- it's the red phone that sits on it's own special corner of the desk. Lights flash when it rings; when you answer it, the person on the other end isn't in a good mood, he's not pleased, he thinks everything is your problem and he wants you to fix it! (And ... he's right! It is your problem and you do need to fix it!)What I want to know is -- wh (read full article) |
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| Category :: Management Articles |
Author :: Willard Michlin |
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| Article Title :: Is this A Good Time To Sell Your Body Shop Business? |
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| Have you ever asked yourself the question? “Is this a good time to sell my business?” That is a question every business owner asks himself, everytime he has a bad day. I once received e-mail from the editor of the Auto Body News, asking me that key question. “What is happening in the market today? Is this a good time to sell? ” My quick answer was “These are very interesting times.”Of course that answer doesn’t tell you anything that you can get your teeth into. So! Let me clarify my answer. Since I have been selling body shops for nearly 5 years, I have seen many changes in the body shop industry. One thing that hasn’t changed is that there have always been an ab (read full article) |
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| Category :: Management Articles |
Author :: Edward Toupin |
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| Article Title :: A Sense of Humor in the Workplace ... Is it Me? Or, was that not funny? |
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| When I was first initiated into Corporate America, I had a sense of humor that went unmatched by any mortal soul. I was quick-witted, smart, sharp, and knew every gag and joke available to humanity. Most of it, I learned in college. But, college never really did teach the fact that having a sense of humor in the workplace is different than 'jocularity.' After a few brushes with career-chaos, I realized that the definition of 'corporate humor' deals with how one handles oneself and not how one can elicit laughter.--- Where did this come from? ---One of my friends came to Las Vegas last week to visit and relax a bit. He and I went out and checked out some of the local ban (read full article) |
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