 Category :: Management Articles |
Author :: Robert F. Abbott  |
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| Article Title :: Story Telling With a Purpose |
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For a brief time, I tried to sell life insurance. And, the
operative word was 'tried' I can assure you. Although I thought
I did a good job on the presentations and scripts provided by
trainers, I did not make a single sale.
On the other hand, the veteran who trained me didn’t spend much
time with presentations or scripts. He simply told stories about
clients who spared their loved ones great pain by getting proper
coverage. Just as importantly, he talked about the troubles
suffered by people who did not have coverage. And, he sold a lot.
Which takes us to the subject of purpose-driven story telling.
I've bumped up against the idea of it as a strategic
communication skill several times (read full article) |
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| Category :: Management Articles |
Author :: Jim Mackay |
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| Article Title :: Software 2005 |
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The Software 2005 conference is now a wrap. This conference,
presented by M.R. Rangaswami and The Sandhill Group, is now an
annual event and attendance increased 35% this year over 2004.
It is an ideal opportunity for those in the enterprise software
industry to see what's new and what's coming, as well as to
catch up with old colleagues and make new connections. It is
also a perfect forum for startups to gain exposure as well as
solicit funding and key partnerships.
According to Sandhill, there were 1500 attendees this year,
including 100 press and 100 VCs. Half of those in attendance
were CEOs. We spotted a number of them, including
entrepeneur/CEO (now a VC) Ken Ross, Indus CEO Greg Du (read full article) |
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| Category :: Management Articles |
Author :: Duncan Cameron |
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| Article Title :: Will demographics change start-up investment? |
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There is a growing understanding that as baby-boomers retire,
western equity markets will be under pressure as this market
segment draws on their lifetime savings (Source: McKinsey April
2005). So what will this mean to start-ups that are
looking for new capital? Actually it is quite good news.
First off, as most US, Japanese and European investors are most
heavily into listed stocks and bonds, these will be the ones
most under pressure. One trend that is expected to offset this
withdrawal of funds is the increase in savings from the Chinese
and Indian middle classes. Will these new investors take the
place of the retiring ones? Time will only tell, but this
instability should cause insti (read full article) |
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| Category :: Management Articles |
Author :: Ash Seha |
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| Article Title :: Breaking the Growth Barriers in the IT and Software Sectors |
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There's nothing automatic about corporate growth, particularly
in the information technology industry; "build it and they will
come" is a myth. In the real world there is either a structured,
process-driven growth cycle, or stagnation — and stagnation IS
automatic. Inherent to growth cycles are barriers, real-world
business challenges that put some software companies out of
business and spur others on to break through those barriers to
higher levels of success. Overcoming those barriers is the very
definition of growth; when you break through a barrier, you've
achieved growth.
You're a software or information technology company, prosperous
in 2005, which means that you have a good produ (read full article) |
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| Category :: Management Articles |
Author :: Gerry McRae |
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| Article Title :: When Is Time Management Not Enough? |
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A working manager needs more than time management.
That old saying, “Dance with the one that brought you to the
ball,” came to mind as I received a reality jolt recently.
Let me share with you that jolting insight. I was in transition
away from managing several groups of technicians and
professionals to more personal hands-on production management.
My self-image and reputation lead me to assume that simply
putting in the same hours in my usual efficient manner would do
the trick. So, I continued tracking my time.
Wrong assumption!
It was necessary to get back to basics or, to use the wisdom of
that old saying, to dance with the one who got me from there to
here. Namely, tracking s (read full article) |
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| Category :: Management Articles |
Author :: Robert F. Abbott |
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| Article Title :: The Significance of the Mundane |
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This article begins with a tip of the hat to a scholarly
publication called the Journal of Mundane Behavior. Unlike other
publications, which herald important issues, this one trumpets
everyday, but rarely noticed, behaviors. It sees what the rest
of us overlook because that stuff is so, well, mundane (my
dictionary defines 'mundane' as being ordinary or common).
For example, I just read an article in the Journal about beards
and shaving, one that interests me because I've had a beard for
almost as long as I've been able to shave. And while that
subject may interest me, it doesn't mean much in the great
scheme of things.
Today, I'm interested in the connection between the mundane and
comm (read full article) |
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| Category :: Management Articles |
Author :: Michele Webb |
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| Article Title :: What is Your Leadership Style? |
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There are countless numbers and types of leadership styles in
organizations today. Unfortunately, many leaders today are
ineffective because they are not motivators or because they have
a warped idea about their role and purpose. As such, workers in
these organizations suffer from inadequate leadership and likely
have no energy, motivation or loyalty to the organization.
Leaders who honestly appraise their leadership style can
effectively reinvent themselves in order to inspire and motivate
those whom they lead, are to be commended. Here are five basic
categories of leadership. Identify which category best suits
your style and how you can best use your style to motivate and
lead those who (read full article) |
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| Category :: Management Articles |
Author :: Michele Webb |
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| Article Title :: Dictators and Their Effect on the Workforce |
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In the past 20 years there has been a massive shift in corporate
leadership. Accountability for leadership and what really goes
on in an organization has been pushed down and distributed
throughout the organization. Command-and-control tactics may
still be found in basic military installments; society, however,
has been informed to the point that the vast majority of the
population will no longer tolerate a dictatorial style of
leadership. Today’s generation is more concerned with people
than with products.
In this consumer-oriented era, the balance of power has really
shifted and flows from the bottom up. It is a high-stakes game
where the consumer is holding the most valued cards or s (read full article) |
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| Category :: Management Articles |
Author :: Robert F. Abbott |
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| Article Title :: Communicating When A Crisis Strikes |
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How would you handle communication if your business or practice
got into a crisis situation?
I was pleasantly surprised when my Internet service provider
responded competently and quickly to a technical crisis. And, we
can learn to communicate more effectively by studying its
response.
The crisis occurred when hackers attacked its system at the same
time that the company was upgrading its systems to meet
increased customer demand. And while customers experienced no
dramatic shutdowns, some customers faced delays and difficulty
getting online.
In response, the company quickly sent out a newsletter
containing a single article, an open letter from the president.
First, the president acknow (read full article) |
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| Category :: Management Articles |
Author :: Arno Esterhuizen |
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| Article Title :: Two critical success factors in an ITIL Implementation |
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Any IT manager who wants to pursue the IT Service Management
journey by implementing the Information Technology
Infrastructure Library (ITIL) needs to understand two very
important factors well in advance. •The first factor i is to
have dedicated, trained and committed process owners. If you
want to have a successful Incident Management process which is
under continuous improvement, you will need somebody who is
ultimately responsible for it’s success and who can dedicate the
time and focus to drive it and to make sure it actually happens.
A lot of organizations makes one of the following mistakes: •The
process owner is non-existent which means there is nobody
dedicated to drive a pa (read full article) |
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