 Category :: Sales Teleselling Articles |
Author :: Shamus Brown  |
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| Article Title :: Get Instant Rapport On Sales Cold Calls |
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| Immediately establish rapport on cold-calls by matching your prospect's voice qualities - tone, pace, and emotion. Matching the emotion, or mood, of your prospect is key. If you begin your call sounding excited when she is not, you will be immediately branded as a salesperson, and the prospect's guard will be way up.
By matching her emotion, you immediately get her thinking "this person is like me". And we all want to talk to people like us. Begin your call with a simple question to verify the prospect's name even though you know who you are calling. This is your first chance to establish rapport.
Let's say that the next name on your prospect list is Dave Jackson:
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| Category :: Sales Teleselling Articles |
Author :: Shamus Brown |
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| Article Title :: 3 Simple Rules For Your Next Sales Call |
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| The other day I received a call from a telemarketer selling a website "starter kit" for small businesses. If you are reading this right now, then you undoubtedly know that I have a website. Normally, I would quickly get the telemarketer off the line so I could get back to showing people how to make more money. But this call got my attention because I thought that this might be a potential service that I could recommend to my clients. So I decided to listen to this sales pitch to evaluate the offering and the approach that the telemarketer used.
Well the rep started by going straight into a sales pitch. She was using the age-old technique of trying to complete her benefits-loaded-s (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Shamus Brown |
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| Article Title :: Control Your Sales Calls From The Start |
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| Sales calls that you control are what all salespeople want. I am a big believer that questioning is the most important skill for sales professionals. In order to stay in control of your sales calls, whether by phone or in person, you need to be the one asking questions most of the time.
To be the one asking questions most of the time, you have to get to questioning right from the start of your sales calls. This issue's tip is about how to make this transition quickly with finesse, whether you are calling by phone or are in person.
To accomplish this, you will need to eliminate beginning your sales calls with long-winded "presentations" about your company. This may seem c (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Aaron Siegel |
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| Article Title :: Closing That Big Sale With Conference Calling |
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| So you’re in business. Whether it is micro, small, medium, or enterprise; you know the one key element you need to succeed in your business … sales.Now, you have studied and learned many practices on succeeding in your arena, but there may be something still overlooked. You most undoubtedly have strained to learn every technique possible to gain the competitive advantage for ultimate return on your investment. What you may be missing out on is what you use to communicate during your sales process, more specifically; what communication products you currently use to implement your suave techniques of sale persuasion.Recently a client in Florida phoned me requesting a way t (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Ari Galper |
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| Article Title :: Sales Therapy 101: Breaking Your Fear of Cold Calling |
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| Almost every day, visitors to my Unlock The Game™ website click on my live instant-messenger chat button, which invites them to "Ask Ari a selling question."And do you know what their most common question is?Yes, you guessed it: "Is there any way I can break through or overcome my fear of cold calling?"Most of us have at least some resistance to cold calling, and some people I talk with have such a paralyzing visceral and emotional fear of cold calling that they can't even consider doing it.In some ways, the fear of cold calling is practically an epidemic -- but not the kind of epidemic that gets publicized on TV or in newspapers.It's a silent and pers (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: John Robertson |
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| Article Title :: Phone Tips To Get Things Done: Professional Phone Skills |
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| It happens all the time, you hear someone over the telephone and you make a generalization about the person you are speaking with. It may not be fair and it is akin to judging a book by its cover, but it's true nevertheless.Within 60 seconds, people will make assumptions about one's education, background, ability and personality based on their voice alone.What type of impression is your "phone" voice making? Indeed there are two areas you should be aware of when speaking. One is "what' you say, the other the "how" you say it. Studies show that as much as 87% of the listener's opinion of you is based on your voice alone. That leaves only 13% allocated to what we are (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Virden Thornton |
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| Article Title :: What Level Of Telephone Sales And Customer Service Do You Provide? |
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| Using the telephone as an effective sales and customer service tool begins before you ever pick up the receiver to answer the telephone or make an appointment or sales call. When you reach for a ringing telephone, you need to put a smile on our faces and then greet people with the same enthusiasm you’d show them in-person. People can hear a smile, can’t they? You also need to have music in your voices and an attitude that conveys to a caller that he or she is your top priority. The impression you create on the telephone can help you stand out from other organization If you don't stand out, you lose your competitive edge.Practice these telephone-answering techniques that can hel (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Randall Stafford |
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| Article Title :: Telemarketers May Have Ruined Everything |
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| I had to really look at things a little different
when I started calling people. Now I am not a
telemarketer. I call people only when they request it.The problem is, they usually don’t remember filling
out the form or they don’t remember why I am calling.
Most of the time, I get polite people but on occasions,
it's pure hell.It’s like these people should think that their phone
is off limits to everyone. I even got some people
filling out my form with the name “who Cares”. What
kind of a name is that. How am I suppose to reply
to that?Simply put, I just deny getting letters like that.
To be in marketing, you sometimes have to have thick
skin (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Peter Benson |
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| Article Title :: Proven Two Minutes Magic Exercise to Conquer the Fear of Phone |
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| I got a confession to make! The little communication device used
to scare me to death!I would pick ip up and dial a prospect and when the phone rings
my heart would start pounding wishing that the recipient does, to
pick the phone up. When the phone is picked, guess what?My home business was rationalised and crippled by the fear of
phone. The telephone is a very essential tool to expose your
business. Some persons have become millionaires due to using
the phone proficiently.However, when I discovered the two minute exercise a new world
opened converting me into a calling machine. Despite the fact
that English is not my first language, I have a commanding
perso (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Mike Palman |
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| Article Title :: Telsales Just Got Easier! |
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| Your sales structure for outbound calls can be summarised using the well know acronym AIDA (Attention, Interest, Desire, Action) we will explore at a high level what should be happening during a telemarketing call.Open The Call Then Set Your AgendaThe opening minutes of any sales call are vital. You must remember that rapport is built immediately so how you sound is important. Everyone makes decisions about who they are talking to in seconds. This is why it is so important to sound great as we are immediately graded and however we do will be the starting point of the relationship. We are now at the beginning of the process of building rapport and developing what we hope will (read full article) |
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