 Category :: Sales Teleselling Articles |
Author :: Nick Arrizza, M.D.  |
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| Article Title :: How To End Your Cold Calling Fears For Good |
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| If you're in your own business and one of the major challenges you have getting clients is picking up the phone and making that important first call then you're likely struggling with what many cold callers suffer with, the fear of rejection.This fear can manifest within as some of the following:1. Avoidance of picking up the phone.2. Excuses as to why doing less productive things is more important.3. Belief that what you are offering is not wanted by anyone.4. Fear or dread of that proverbial hangup in your ear.5. Anxiety or nervousness while you are trying to deliver your prepared message to the callee.6. Conveying a lack of self confiden (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Steve Martinez |
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| Article Title :: Dumb Salesman Reveals Gate Keepers Secret |
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| You wouldn’t think a dumb salesperson could get anywhere. Nothing could be further from the truth. Acting dumb on cold calls is one of the smartest sales strategies for breaking down the gate keepers information storehouse.Gatekeepers usually recognize salespeople when they walk in the door or say their first words on the telephone. It is like wearing a giant sign that identifies salespeople. The gate keepers defenses go up and most salespeople don’t get the information they want. Occasionally, some salespeople will get through and they might get limited information. But overall, the sales strategy doesn’t work with experienced gate keepers.Some of us walk in the door (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Damian Sofsian |
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| Article Title :: Outbound Call Center Services |
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| While inbound call center services attend to the enquiries of company customers, outbound call center services are aimed at enlisting customers to purchase the services or products of the company. In these services, the representatives of the company initiate the calls to the customers to sell the company’s product or services. This type of service may be called telemarketing.The call center representatives use telephones to call prospective customers. Alternatively, representatives can also send emails. An outbound call center compiles and maintains a large database of personal information about the potential customers. These databases are obtained on shared effort bases, or jus (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Lance Winslow |
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| Article Title :: Telephone Inquiries and Auto Detailing Sales |
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| In the automotive detailing business people will call and be interested in service and often these people will be calling from a yellow page ad or a brochure or potentially a referral. It is important to turn all of these telephone inquiries into sales, however many companies do not do this because they do not recognize the potential customer is on the other line.Sometimes customers may call up four or five auto detailing shops to get the best price. Many times these detailing companies will treat the call in potential customer badly because they think the customer is shopping around for price and does not care about the quality that they can offer. However this is only because (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Lance Winslow |
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| Article Title :: Incoming Telemarketing Sales and Upgrades |
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| Every incoming call to your business is a potential sale and you should consider each and every phone call, which does come into your company as a potential future customer and an incoming telemarketing sales call. You should also train your staff to ask questions of the customer and find out what it is they really want and figure out how your company can best supply them with their needs and desires.This will help your company with sales upgrades from incoming telemarketing. Consider a suggestive sale at a fast food restaurants, when the person behind the counter asks you; would you like to super size that? Or would you like a pastry with your Starbucks coffee. Fast food resta (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Lance Winslow |
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| Article Title :: Customer Telephone Inquiries and Sales |
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| Incoming telemarketing sales are very important to every business and each and every phone call that comes in is a potential customer. Customers will often call to ask questions and or compare prices. It is essential to treat these customers with respect and answer questions fully to their satisfaction.Every company should train there front line staff and anybody who may potentially be answering the phone how to handle incoming telephone inquiries. Often customers will not ask the correct question and it is important to make sure they get the right answer so therefore it is important to ask customer questions and in doing so you can figure out exactly what they're trying to get a (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Lance Winslow |
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| Article Title :: Incoming Telephone Referrals and Customer Conversions |
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| About the best incoming phone call a small-business person can get is one, which comes from referral from a happy customer. This means that the person on the phone is friends with or has an acquaintance with someone who already does business with that small company. And if the person they are doing business with was not happy they would've gave a terrible review instead of a wonderful review which prompted the new potential customer to call the first place.It is important for small-business owners to recognize these calls when they come in and make sure that they handle them properly because these will be future customers. Some small businesses, which fail to recognize these inc (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Lance Winslow |
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| Article Title :: Accentuating Your Business Telephone Answer |
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| If you own a business whether it is small or large it is very important that you train your employees on how to answer the business telephone correctly and in such a way that it is short and sweet and a very quick commercial about your company and your intent on good quality and great service.It is hereby recommended that you start working on this tomorrow and perhaps discuss this issue with your employees to see who can come up with the best possible way to answer the business telephone. Make sure it does not sound to corny, but is really lively and makes you a real company to each and every single person who calls, whether they are a new client or an existing great customer. (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Tino Buntic |
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| Article Title :: Cold Calling And Voicemail Messages: The Proper Etiquette |
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| There is a proper way and a wrong way to leave voicemail messages when cold calling. I'm not an advocate of cold calling; the odds of generating any amount of significant sales leads or new business are stacked against you when cold calling. But, it does work for a minority of people and some still do it. If you are a cold caller you must know the proper etiquette when leaving voicemail messages.When you call on a prospect and receive his voicemail, your message must begin with your name and phone number, followed by your message or sales pitch, and ending with your name and phone number once more.Before I explain why, let me tell you about a typical work week for me. In a t (read full article) |
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| Category :: Sales Teleselling Articles |
Author :: Lance Winslow |
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| Article Title :: Tele-Selling: Time To Call |
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| Many people advise that when cold calling potential customers to be weary of their time and their schedules. For instance most marketing consultants say not to call on restaurants during lunch or dinner times if you want to sell them something.Best to make a personal visit or call for an appointment prior to lunch at 10:30 Am or at 2:30 Pm when the business is slow and the manager or owner/manager actually has time to talk, as this makes the most sense to get a meaningful visit, discuss doing business or phone call in.When calling on different industries or small businesses you need to consider this time factor; for instance do not call on Hair Salons on Tuesdays, because Mo (read full article) |
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