 Category :: Workplace Communication Articles |
Author :: Valarie Washington  |
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| Article Title :: Thinking Through Problem Solving |
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| Change hits hard, fast, and often. It shifts our focus, changes our direction and alters our plans. Change leaves us stumped by questions we’re not prepared to answer and searching for questions that we never thought to ask. Left on the road, between what we were once sure of and the indecision of which way to go, a problem awaits to be solved.Problems Begin with One Unanswered QuestionHearing the word problem, we automatically think of some catastrophic event requiring kick-off meetings, project teams, and an all-out hunt for the illustrious root cause. Usually, however, problems are much more subtle than that. They move in quietly, riding the coattails (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Valarie Washington |
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| Article Title :: Bridge Over Troubled Waters: 3 Questions for Group Problem Solving |
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| Millions saw the apple fall, but Newton asked why. —Bernard BaruchWe've all had the experience of sitting in a staff meeting
discussing some important issue to be solved or challenge to be
overcome. Everyone is throwing out there thoughts and suggestions with
one idea being trumped or dismissed by the next.Then there is that moment of silence. One person interjects the most reasoned position.Somehow while others were entrenched in the verbal exchange this
team member found a simple and concise way of bringing all the
information together. The comment leads to responses of, "exactly,"
"that's what I was trying to say," "you hit the nai (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Hans Bool |
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| Article Title :: How to Increase Productivity When Managing Multiple Disciplines |
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| If your computer is infected with a virus you might have to restore your data at one moment in time. This is like going back in time. Time you could have spend on production. There are other incidents that require you to go back from where you came from. A nuisance if your time is limited.There are so many activities to organize and so little time to finish them. It is like a Formula One race: speed is all that counts.When the pressure to perform is high and when many teams of different disciplines engage in assembling different pieces of the overall cake, you might forget something down the road.Moving is a very natural behaviour and to continue to produce, to (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Valarie Washington |
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| Article Title :: Listening is Priceless: 5 Goals for Effective Listening |
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| There is no such thing as a worthless conversation provided you know what to listen for and questions are the breath of life for a conversation. -- James Nathan MillerThe shortest distance between two communication points is shared meaning – why are we communicating at all? To listen means to receive the information unfiltered and respond appropriately to the message. The goal of the listener is to get the message. Listen for the intent. Listen for the action. What does the person really want you to know, do or think as a result of the dialogue?To reach the goal an effective listener must:
Attend – Make a consc (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Holly Zenith |
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| Article Title :: Bad Review Out of the Blue |
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| Sometimes it happens. You think things are going along well at work, or at least adequately enough, until your boss summons you to his or her office and delivers a shock: Unless your performance improves, you will soon be out of a job.In an ideal world, news like this wouldn’t come out of the blue. You would have had indications, such as frequent and constructive feedback from your boss, repeated attempts to work with you, show you where you’re off track, and attempts to let you rectify things.Unfortunately, not all bosses communicate effectively with their employees. Some don’t bother to deliver this kind of feedback until they’ve already determined to get rid o (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Valarie Washington |
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| Article Title :: The High Cost of Poor Listening |
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| At about 3:00 on Thursday, Jack the division program manager says to the four members of his team,"Have your proposals ready for discussion by Friday afternoon."What did the employees hear him saying? What did they do as a result?The following day Jack called the team members one by one and asked that they come to his office with proposal in hand.
Employee #1 arrived with a 5-page typed budget proposal on the department’s annual giving campaign.
Employee #2 stepped in and told his manager that he thought the proposals were due next Friday
Employee #3 handed Jack two-pages of analysis about the giving campaign.
Employee #4 greeted Jack with (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Dr. Gary S. Goodman |
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| Article Title :: We Need More Art At Work! |
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| I’ve been lucky because I’ve probably seen the inside of more businesses as a consultant than most other people.Some are beautifully and tastefully designed, such as the headquarters of a financial firm located on the 50th floor of a Houston skyscraper. The glass walled conference room was sparing in its amenities, but elegant, with of course, a stupendous view.But most companies pay little attention to aesthetics, and I believe this is foolish. As Robert Schuller explained, in defense of building his beautiful Crystal Cathedral in Garden Grove, California, “Beauty is practical, because it’s inspiring!”I agree, and for this reason, I believe we need more art (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Kevin Augustine |
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| Article Title :: The Lunch Buddy Solution |
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| Ah lunch. The one time during the day that we DON'T have to be at work while the sun is up. It can be a very relaxing and calming experience. A good meal, shooting the breeze with some friends, very therapeutic.
However, there is nothing that ruins a lunch more than an annoying "Lunch Buddy". These are the people that shatter any hope for having a restful and fulfilling lunch. The following are some common characteristics of the Lunch Buddy:
Talks non stop about topics nobody wants to hear about.Extremely picky about their food selection and makes everyone go where THEY want to go.Awful eating habits (example: extremely loud chewing, (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Sumit Sehghal |
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| Article Title :: Communication is Needed at Each and Every Level |
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| Communication means exchange of information and ideas. It acts as the nervous system of any business organization, which means transmitting data from one organisation to another, one person to another or a combination of both. It is a two-way process. It doesn’t mean sending message to receiver but it is also important to get feedback, so that the sender may assure that the message has been successfully transmitted.Sender – Message – Receiver.This model shows how communication process works. There are different types or ways of communication: formal, informal, internal, external, verbal, written, diagonal, vertical, visual, non-verbal, upward and downward.In sma (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Tyson J Stevenson |
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| Article Title :: Office Phone Systems - A Complete Comparison Of The Different Options Available |
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| In today's world the telephone has become the most essential medium of communication. Telephones are widely used all over the world mainly for domestic use or may be for office use. In case of Office Phone Systems, the system is so designed that it allows its user to share the same external telephone lines rather than using individual telephones. These telephone systems are mainly designed for several phone users at a single location. By using these types of phone systems lots of money can be saved as it is very cost effective in comparison to any other phone systems.The Private Branch Exchange or the PBX phone systems are telephone systems which are created specifically for busine (read full article) |
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