 Category :: Workplace Communication Articles |
Author :: Molly Gordon  |
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| Article Title :: Business Conversation Skills Basics: Learning to Speak |
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| How can we think about language as we use it in business so that we can use it more effectively?First, let's consider the purpose of our language acts in business. Without attempting to make an exhaustive list, we might notice that we use language to:-- make an offer (advertise, market, invite).-- negotiate and affirm agreements (form alliances, close sales).-- make requests (asking for sales, support, partnerships).It is easy to see that we could not be in business for even one day without making offers, requests, and promises. In fact, this is one of the problems of being in business: We use language so often and so unconsciously that we do not notice (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Megan Tough |
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| Article Title :: The Top 10 Tips for Dealing with Problem Behavior in the Workplace |
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| I personally struggle with the term “managing people”, because I firmly believe that people cannot be managed – only processes and systems can. How many times have you heard it said – “Why won’t my employees just do as they are asked?”Despite all our best efforts at “managing”, we have very little control over other people’s actions, including the people that work with or for us. We can inspire, motivate, guide or threaten them, but the choice to act in a certain way is up to the individual.Today’s workplaces are complex environments – it is a rare occasion when all employees get on together and work enthusiastically and constructively to achieve the (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Ike Krieger |
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| Article Title :: Success Tip #8 - Effective Communication Leads to Business Success |
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| If you want to have a fighting chance in the business world, you’d better be an effective communicator.Here are three steps that will help you operate as a truly effective communicator.Step #1. Know your outcome. An effective communicator knows her outcome and states it in the positive.Step #2. Know where you are in the process. Know if you’re moving away from or closer to your outcome. Your questioning and listening skills play an important role in this step for communications awareness.Step #3. Know your options. Be flexible. If what you’re saying or doing isn’t producing the results you’d planned, you’d better say or do something else.Ther (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Mike Myatt |
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| Article Title :: 5 Steps to Better Communication |
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| While it would be nice to have the oratory skill of Tony Blair or to possess the ability to write like Jim Collins you don’t have to be a polished public speaker or a prolific writer to be an effective communicator. It can take years of training to master the art of weaving together great word pictures in either written or oral form. While I suggest to all my clients that they continually seek to improve their written and oral communication ability, this article will focus on 5 actionable steps that can be implemented immediately by senior executives to achieve an almost instantaneous improvement in communications productivity.Much has been written about the art and science of ex (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Tino Buntic |
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| Article Title :: Sex With Your Office Co-Workers Or Colleagues Can Get You Fired – Especially If You're Married |
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| There are plenty of reasons for office sex with colleagues and co-workers. Mostly, it’s just physical attraction but it could also be sleeping with the boss to move up the career ladder; it could be two single couples or it could be an extramarital affair. But, whatever the reason, with or without a formal human resources guideline, it's wrong. Companies tend to frown upon office romances and sex.Here are reasons why office sex is wrong:Sexual harassment: There are laws dealing with sexual harassment in the workplace dealing specifically with unwelcome sexual advances, sexual favors, and verbal or physical conduct of a sexual nature. Something may start off as conse (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Chris King |
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| Article Title :: Relationship Building when Facing Unsavory Business Situations |
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| Oftentimes in business dealings we are faced with unsavory situations with clients and peers. These can prove to be destructive or, if handled well, can actually strengthen our relationships. In this article I share some helpful tips and techniques I have learned.Take a walk in your adversary's shoes. In an unsettling and/or unnerving situation when we feel we are "right" and the other person is "wrong" or unreasonable, I suggest we step back and tell the story from the other person's point of view. I once took a class from a wise mentor. He had us write a paragraph describing a co-worker who bothered us - either through their actions, words or attitude. I wrote about (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Chris King |
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| Article Title :: Business Relationship Building - Handling "Sticky" Situations with Clients and Peers |
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| Recently a friend of mine, who is also a member of an active discussion group to which I belong, asked us all for advice. He had a contract for a three-week school program for which he planned to take off time from his regular employment. What he hadn't known at the time the three-week commitment was made was that he would be receiving a promotion in the company of his regular employ that would not only mean a better income for him and his family, but also many more hours of work and no chance of being able to take off three weeks.He felt terrible and guilty, but knew that he would have to "face the music" so to speak. He found a fine substitute for his program and th (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Kurt Mortensen |
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| Article Title :: Influential Power |
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| Power exists only because your audience allows it. They grant you the ability to persuade them based upon your real or perceived power. Your audience has the discretion to follow, remain indifferent, or rebel against your power. Even if your boss has made threats, or the thief has a gun, you have the choice of choosing your behavior in response to his power play. Power is intricately connected to persuasion in that it increases your ability to persuade, influence, and stir action in others. Power enhances all aspects of persuasion and influence. Power will magnify your ability to hit the persuasion target. Power opens the window for you to have greater p (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Kurt Mortensen |
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| Article Title :: Psychological Power |
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| Psychological Power is the ability people have to disguise what they really want from you when they are attempting to persuade or influence you. Psychological Power is based on the ability to alter an individual's perception of reality. This power (like most power) can obviously be used dishonestly. However, it is important to understand the various psychological tactics so that you will have a greater ability to detect people who are being dishonest or devious with you. You will be able to tell the difference between the Psychological Power of the salesman and the Legitimate Power of the Master Persuader.Time-pressure People are typically slow at ma (read full article) |
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| Category :: Workplace Communication Articles |
Author :: Verena Veneeva |
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| Article Title :: Reducing Workplace Bad Stress- An Imperative Manager's Role |
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| It is a common argument that ‘a fit worker is productive worker’. It is becoming a universal realization that demands modern organizational practice has increased chances of stress breakthrough among employees and it’s becoming crucial for managers to identify sources and formulate strategies to reduce it (Papers4you.com, 2006).It is argued that stress can be good as well as bad however bad stress is what causes adverse effects in employee’s productivity. Bad stress is ‘a mismatch between a person’s self-image, their attributes and talents and organizational environment they work in’ (Nankervis et al, 2002). Moreover ‘burn out’ is taken as the extreme form of stre (read full article) |
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