Brian Kelly, UKOLN, University of Bath, gave talks entitled "Introduction" and "Next Year's Web".

David Murie, University of Dundee, gave a talk entitled "Charisma or camel? A sociotechnical approach to Web redesign".

Colin Work, University of Southampton, gave a talk entitled "Information Flow".

Mark Cox, UKWeb, gave a talk entitled "Security and Performance Issues".

John MacCulloch, UKERNA, gave a talk entitled "Networking For Webmasters.

Brenda Lowndes, University of Liverpool, gave a talk entitled "WWW / Database Integration".

Dave Lomas, University of Salford, gave a talk entitled "WebTools".

George Neisser, University of Manchester, gave a talk entitled "WWW Caching".

Peter Flynn runs the academic project support service in the Computer Centre at University College Cork and was Ireland's first Webmaster. He trained at the London College of Printing and has an MA from Central London Poly. Peter was on the design team for HTML and XML and currently edits the XML FAQ. He holds the dubious distinction of being the first person to break a link on the Web.

Paul Helm is Associate Head Learning Technology in the Learning and Teaching Institute at Sheffield Hallam University. He has worked in adult and further education, university computing services and educational development units. He is currently the project manager for Sheffield Hallam's Virtual Learning Environment, a major thrust of the University's Learning Teaching and Assessment strategy.

Andrew Savory is managing director of Luminas Limited, an Internet application company, and was a university Webmaster for a number of years.

MJ Ray is a director of Luminas Limited, an Internet application company, and was the founding general editor of tsw, winners of the sabbatical to complete his doctorate.

Ed Bristow is the Technical Manager of the PKI Project within the Information Technology Services Group of the Australian Taxation Office. Ed has worked for the ATO for most of the last 12 years, moving from database to mainframe applications to his current role in electronic service delivery. Ed has spent periods working in the private sector and prior to finding his way into IT was a librarian with the Commonwealth Parliamentary Library in Canberra.

Peter Scott is the Head of the Centre for New Media in the Knowledge Media Institute of the Open University. CNM protypes the application of new technologies and media to learning at all levels. Peter's current research interests range widely across knowledge and media research. Three key threads at the moment are: telepresence; streaming media systems; and agent research. He has a BA (1983) and PhD (1987) in Psychology. Before joining the Open University in 1995, Dr Scott lectured in Psychology and Cognitive Science at the University of Sheffield. He has a textbook in each of these subjects. He has managed dozens of major grants, and has a bucketful of research publications. Dr Scott is on the board of the company Corous.Com, a wholly owned subsidiary of Open University World Wide Ltd., specializing in the development of corporate education and training portals. He has acted as an Internet consultant to a range of multinational corporations. He is also the managing director of WebSymposia Ltd, an Internet multimedia webcasting company.

Diane McDonald is a senior member of the PREDICT Research Group, part of the Information Strategy Directorate of the University of Strathclyde. Her current major interests are in the e-business area. She has responsibility for the development of a Managed Learning Environment, general WWW strategy and ITC security policy & strategy within the University. She is also responsible for the development of the demonstration and dissemination facilities for the West of Scotland based e-institute, of which the University is the senior partner. She was previously the Network Manager for the University.

Grainne Conole is Director of the Institute for Learning and Research Technology at the University of Bristol, which is a centre of excellence on the development and use of information and communication technology in education. The Institute hosts around 40 projects and services at any one time (funding sources include HEFCE, ESRC, EU and commercial sponsors), employing ca. 70 staff with a range of expertise and skills across the technical and educational domains. Research includes the development of information portals, digital archives, underlying metadata research and associated technology developments and the development and use of shells and toolkits for educational use. She has published over 50 publications on a range of topics, including the use and evaluation of learning technologies and is currently deputy editor for the Association of Learning Technologies journal, ALT-J.

Alan Collins is a Web programmer with the Information Services Directorate at the Queen's University Belfast. Prior to joining the University in Autumn 1997 he was a Health Service Clinical Scientist, specialising in the diagnosis of opthalmic disease by electrical methods.

Brian Kelly is UK Web Focus - a post funded by the JISC and MLA which provides advice and support to the UK Higher and Further Education communities and the museums, libraries and archives sector on Web issues. Brian is based at UKOLN. Brian has been chair of the programme committee for the Institutional Web Management Workshop series since he established the event in 1997. Brian's interests include Web standards, technical architectures for Web services and innovative Web developments. Brian is chair of the Programme Committee and a member of the Organising Committee. Brian gave a plenary talk on Life After Email: Strategies For Collaboration in the 21st Century, contributing with Lawrie Phipps to the talk on Beyond Web Accessibility: Providing A Holistic User Experience, and co-facilitated a workshop session on QA For Web sites - What Goes Wrong And How Can We Prevent It? with Amanda Closier.

David Supple is manager of the Corporate Web team at the University of Birmingham and manager of the University's Institutional Portal Project. His teams remit is the development of the site to facilitate the e-business and e-learning aims of the institution, and the delivery of a Web-enabled organisational vision. In real terms this means the re-corporatization of the University Web site, through a focussed Web strategy, common infrastructures and templates, centralised hardware, adequate support and a customer focussed internal sales process to help convince users to migrate back to the centre. The Web Team uses mostly Microsoft products (a challenge in itself), with occasional forays into MySQL and Unix just to keep us sane. Over the coming year, David's focus will be on developing a major portal environment for the University, something that has been in planning for almost 2 years now, and he is keen to engage with the HE community on this new type of development to help maximise the potential of this technology. David is also interested in Web strategy in general and the development of organisational structures and processes as they respond to a more electronic view of the world. David Supple gave a plenary talk on Trials, Trips and Tribulations of an Integrated Web Strategy.

Heidi Fraser-Krauss is the Director of Business Improvements (BI) at the University of St Andrews. BI is a relatively new Unit which combines the traditional MIS function with project management and process analysis/re engineering expertise. Heidi has a background in management and has worked on a number of research projects aimed at improving communication and business processes in manufacturing companies. Before she took up her current post she was part of the team who introduced e-business to the University of St Andrews. Heidi gave a plenary talk on E-business: Why Join In? and co-facilitated a workshop session on From Swipe Card Machine to the Computer Screen both jointly with Ester Ruskuc.

Ester Ruskuc is a Project Manager in Business Improvements of the University of St Andrews. Ester has a background in IT and a wide ranging experience of many aspects of higher education administration, information flow, data management and administrative systems. She is involved, and has a keen interest in, the management of IT related projects, business process re-engineering and change management. Ester gave a plenary talk with Heidi Fraser-Krauss and co-facilitated a workshop session with Heidi Fraser-Krauss on From Swipe Card Machine to the Computer Screen.

Tony Brown is a Web developer at PPARC (the Particle Physics and Astronomy Research Council), where he responsible for the development, hosting and running of Web, Intranet and Extranet applications. He has grappled with computers since 1987, starting on mainframes moving through client server to Web-based applications. For the last ten years he has specialised in information retrieval and display, and, for reasons he still can't work out, content management. For purely pragmatic reasons he has sold his soul to Microsoft, and has an ongoing love/hate relationship with .NET. Tony gave a plenary talk jointly with Matt Thrower on Socrates: Building an Intranet for the UK Research Councils.

Matt Thrower has been a web developer at PPARC since 2001 and has still not left. He originally learnt to program on a ZX Spectrum, then forgot all about computers and went and worked in a laboratory. Eventually, he was saved by the increased popularity of the World Wide Web since that looked a lot more fun that E.Coli. Matt will eulogise for hours about the FileSystem object, and is still cross at Microsoft for leaving it out of dotNET. Matt wgave a plenary talk jointly with Tony Brown on Socrates: Building an Intranet for the UK Research Councils.

Stephen Bulley is Head of MIS at the London School of Economics and Political Science. MIS is part of the Business Systems & Services Division, which also includes Web Services, Telecoms, Timetables, Conferences & Events and provides IT support to the School's administrative departments. Stephen runs the front line and application support teams for BSS, as well as the Oracle and Unix/Linux systems team. He has worked in IT since 1991 and as an MIS Manager since 1997 from a background as an Oracle DBA; first in FE at South East Essex College and then at the LSE. He has been involved from the start with the LSE for You student & staff portal and recently led an evaluation for a portal product to help take this project to the next stage. Stephen gave a plenary talk on LSE for You: From Innovation to Realism and Beyond.

Sebastian Rahtz is normally Information Manager for Oxford University Computing Services, but is currently seconded part-time to manage the JISC Open Source Advisory Service (OSS Watch). As this role lets him play with open source software a lot, and reject MS Word attachments with a clear conscience, he is having fun. Sebastian also serves as a member of the Board of Directors, and Technical Council, of the TEI (Text Encoding Initiative) and recommends TEI markup to anyone who stays around long enough to listen. Sebastian gave a plenary talk on Beyond Free Beer: Is Using Open Source A Matter Of Choosing Software or Joining A Political Movement? and co-facilitated a workshop session on Being Open Source with Randy Metcalfe. Sebastian can be contacted at sebastian.rahtz AT computing-services

Dave Hartland is the manager of Netskills, a national training and staff development service based at Newcastle University and partly funded by the JISC. Netskills provides approximately 400 workshops per year primarily to the Higher and Further education and public library sectors in Internet technologies, Web service management, e-learning and information skills. The training materials developed for these workshops are made available via a licence system to universities and colleges. Netskills also runs accredited Professional Development Certificates in conjunction with the workshop programme. David is a member of the UCISA Staff development Group and the BIOME (Health and Life Sciences Information Gateway) Steering Group. He has run workshops and training courses for the Internet Society's developing countries programme and was for 5 years the chair of the Information Systems and User Services Working Group for TERENA (Trans-European Research and Education Network Association) Dave gave a plenary talk on Strategic Staff Development for the Web-enabled Organisation.

Lawrie Phipps is the TechDis Senior Advisor for Higher Education. His background is in staff development and e-learning, designing and developing virtual field trips and courses and supporting science lecturers in learning and teaching. Lawrie is also a Visiting Fellow at the Special Needs Computing Research Unit at the University of Teesside. The research group is looking at a range of issues including disability and mobile learning, the use of multimedia to support disabilities, computer assisted assessment and the development of Virtual Learning Environments to support students with learning difficulties.

This session will review how a number of Web 2.0 technologies that are both internally and externally hosted and can be used to future proof the way that teams in institutions can work effectively together. The session was facilitated by Andy Ramsden and Marieke Guy, University of Bath.

During this session there will be an exploration of the use of Web 2.0 technologies in brand based marketing. The session will use the results of the recent collaboration between the University of Southampton and Precedent Communications http://www.southampton.ac.uk/isoton to demonstrate how developing a consistent approach to the adoption of Web 2.0 technologies can be acheived by considering your institution's corporate objectives and audiences. Discussion Groups will consider how the Web 2.0 technologies used in brand based marketing can be applied to their institution. The session was facilitated by James Souttar, Precedent.

Creating good forms is a tricky business encompassing a wide range of disciples (accessibility, usability, security, etc). What's more, the development of bespoke online forms, and their back-end reporting interfaces, can be a huge resource drain for institutional Web teams. This session will tackle these problems by asking 'what do we need to know to make better forms, and how can we better manage form development processes'? As a case study, we will look at how the implementation of a form building and management application has aided the Web team at City University. The session was facilitated by Dan Jackson, City University.

This session will go on a whistlestop tour of some of the new developments made for the March 2008 relaunch of Edge Hill's corporate Web site. See what a small, centralised Web team can deliver without a 1 million pound CMS! More buzzwords than you can shake a stick at and not afraid to get technical. The session was facilitated by Mike Nolan, Edge Hill University.

Web content is increasingly produced by authors without extensive web design skills - whether by staff using CMSs, VLEs and courseware or by students publishing their coursework online. The challenge of making sure this content is as accessible as possible becomes much more significant, and inevitably a burden on the individual or institution. The quality of the authoring tool in supporting accessible content creation becomes critical - however support for the W3C's Authoring Tool Accessibility Guidelines (ATAG) by authoring tool vendors seems to be seen as a specific (and usually low priority) customer request rather than a fundamental quality of the tool. For institutions considering selecting a VLE, CMS or other tool that supports web content publication, how can they best express accessibility requirements so that the tool takes its share of responsibility for accessible output? And if existing tools fall short of ATAG conformance, how can the effect of this on the accessibility of content best be managed? The session was facilitated by David Sloan, University of Dundee.

Distributed computing - where data is consumed from external Web sites, sometimes 'mashed', or displayed in some other way on your own site, has become a powerful way of providing functionality, and requires little or no financial outlay or technical understanding. This workshop will look at some of the services available and examine some of the ways that they can be combined or otherwise used on your site and for prototype development. The session was facilitated by Mike Ellis, Eduserv.

For the past year, the Open University has been exploring the potential of an open 'social learning platform' that will integrate the power of a social network and third party tools and applications within a pedagogically sound architectural framework. The project - code named "socialearn" - has been developing along several parallel strands: the user experience within a potential 'social learning' Web site; the development of a set of core platoform services with open API that is congruent with other standard and de facto standard web service APIs; and a business model that allows individuals and instituions alike to use the platform to futher their own business goals, whilst securing a sustainable financial basis for the platform itself. In this workshop, we will review the progress of the socialearn project, and demonstrate the features of the platform that have been built to date. As the socialearn platform is intended to be an open platform, we will also run through a series of exercises exploring ways in which the socialearn aproach may be used to support institutional services in both the formal and informal educational sectors. The session was facilitated by Tony Hirst, Open University.

In 2007 the University of St Andrews Web Team (of two) was faced with the daunting task of managing the migration of 4,000+ Web pages from 35 individual Web sites into one new Web site within a content management system. Having explored various methods we settled on using mind maps to successfully the complete the task within 4 months. In this workshop we will begin with an overview of mind mapping before sharing what we did and looking at how you can use this tool to efficiently organise and manage your own content. The session was facilitated by Stephen Evans and Gareth Saunders, St Andrews.

In a follow up to James Currall's plenary talk on "The Tangled Web is but a Fleeting Dream ...but then again..." this session will discuss the challenges of Web preservation (what should we actually preserve?; what about IPR? and how do we address the technical challenges?). The session will review some of the approachs to the preservation of static content which were addressed at the first of the JISC PoWR workshops which was organised by the JISC-funded Preservation of Web Resources (PoWR) project. The workshop will go on to explore some of the adaditional challenges being posed by Web 2.0. The session was facilitated by Marieke Guy and Brian Kelly, UKOLN, University of Bath.

The University of Bradford Web CMS project began in October 2005 and by the time IWMW 2008 happens we will have purchased our Web CMS and have a new University Web Team in place (just!). "Crumbs - that's taken a long time," you may say! Well, yes - but we know that by the end of the project we will have a Web CMS that suits our organisational needs and is welcomed and accepted by the users, as well as a new resource to assist the University of Bradford in taking its Web presence forward - the University Web Team. So how did we do it? Following on from last year's IWMW 2007 session (People, Processes and Projects - How the Culture of an Organisation can Impact on Technical System Implementation) we will give some insight into why we think our project has continued to be successful - detailing the hurdles we met along the way and how we overcame them - and imparting the knowledge that we have learnt during the project which can help you take your organisation with you and enable you to implement a huge change management project successfully. Hint - it's all about the people! The session was facilitated by Claire Gibbons and Russell Allen, University of Bradford.

The workshop is an opportunity to consider the implications for university-based Web sites of the use of external, embeddable commercial services. As embeddable services and communities increasingly dominate, Web sites are evolving into Web presences, with implications for marketing, functionality and evaluation. We will look at some examples from Higher Education Academy Subject Centres' use of services such as YouTube, Google Books and PBwiki, consider some risks and benefits and invite participants to share their own attitudes towards these services, whether pro or con. The session was facilitated by Dr Martin L Poulter, University of Bristol and Kwansuree Jiamton, King's College London.

One year on and we are still scratching our heads, trying to work out just what we need a Social Networking Policy to cover, why we need it, and exactly who it needs to protect. Social Networking presents lots of opportunities in the areas of teaching and learning, student recruitment, alumni relations and collaboration, as well as exposing the University to a variety of risks and new challenges. This session will explore the risks and opportunities we are faced with, and will try to establish some of the issues we need to safeguard against. It may even provide some answers for institutions who are still thinking about creating a policy, just starting the process, or those burying their heads in the sand...a bit like some senior management! The session was facilitated by Debbie Nicholson and Keith Brooke University of Essex.

Tactics tend to dominate the daily routine, limiting the time and space available to consider strategies. This workshop aims to explore the distinction between strategy and tactics to help web professionals identify the ends and manage the means by which they are achieved. The session was facilitated by Stephen Emmott, LSE.

Why is it that so many web projects within public institutions are delivered late and fail to stay within budget? In this session we discuss the challenges faced by institutional Web site managers and look at specific techniques to address issues such as design by committee, scope creep and internal politics. The session was facilitated by Paul Boag.

With the ever-increasing quality of third-party tools lowering the barriers for enthusiasts to provide Web-based services for their teams and departments, what's the point in having an insitutional Web development team? Can they provide anything that someone with the time, motivation and a decent tool can't? Should Web Services just be innovating on top of these services (and if so, how?), or should they be disbanded in favour of outsourcing? A short introductory presentation will be followed by a roundtable discussion with sweets on offer to keep our energy up! The session was facilitated by Phil Wilson and Tom Natt, University of Bath.

The Open University and UCL have been pursuing projects to deliver on-demand audio and video podcasting recording and distribution services primarily via Apple's iTunes U service. In this talk, Nicholas and Jeremy will discuss how the different approaches of two very different institutions impacted on the nature of the two projects, how challenges were addressed and how solutions were developed. The session was facilitated by Jeremy Speller, UCL and Nicholas Watson.

John Slater is a part of the Generic Learning and Teaching Centre and the Technology Integration Centre in the Learning and Teaching Support Network. His past includes being a JISC member, a Computer Board Member, and a number of relevant L&T Initiatives. He was the PVC for Learning and Teaching at Kent and is a member of the E-University Steering Group.

Christopher Harris is Executive Director of HERO. He has been seconded from Newcastle University for a period of 3 years to undertake this task. At Newcastle he was Director of Communications and Public Affairs, which included responsibility for NUInfo, the University's Internet service.

Andy Price has been the Head of Corporate Communications at the University of Teesside for 18 months. He spent two years as Head of New Media at North East Evening Gazette, seven years as a Marketing and Business development consultant. Andy has had a varied career in both the private and public sector and have spent almost half his working life self employed. His main discipline is Marketing, but he has increasingly been involved in developments in new media and digital imaging. He has worked on early on-line 'business to business' developments in the music industry as well as managing a very early international on-line digital photography event in 1995. Subsequently he put local newspapers on-line, created local community portals, put Premiership footballs clubs in cyberspace and created national business databases as well as being directly involved in a wide variety of other on-line initiatives. In the past he has been the managing director of a graphics company, a community development worker, a language teacher in Spain and has helped establish a community circus, so he feels ideally suited to life on the web!

Cliff Sanders is Projects Manager for the Online Group, part of the University of Ulster's department of External Affairs. His duties include advising client departments on corporate Internet strategy and the overall development of the institution's web presence. Cliff began his employment career as a land surveyor and became increasingly involved in the use of IT for survey processing in the late 1980s. To further this interest, Cliff enrolled on the University of Ulster's BSc Hons Computing Science degree and graduated in 1998. On graduation, Cliff joined the Online Group and was promoted to his current position of Projects manager in June 2000.

Mary Rowlatt is currently Information Services Manager with Essex Libraries where she is responsible for the development and delivery of information services to the public. In October she will move to a new post as Community Information Network Co-ordinator for the County Council. She is joint editor for the Essex County Council website, Project leader for the LIC funded Seamless project, Project Director for the DGV funded ISTAR project, and Essex Co-ordinator for the DGXIII funded ONE-2 Project. She is a Member of the Interoperability Focus Advisory Group, the European Public Information Centres (EPIC) National Steering Group, and chairs the EARL European Task Group which developed euroguide.

Brian Kelly is UK Web Focus - a JISC-funded post which provides advice for the UK Higher and Further Education communities on Web developments.

Greg Smart is the Development Manager at the University of Bath, and worked on implementing and supporting the University's Finance System, Lawson. Greg has helped to ensure that the University plays a leading role in utilising is responsible for the University's Management Information Systems, having previously Lawson's tools for web deployment. He has worked in IT for over ten years and in HE for four, and has particular interests in the way people use computers and how their jobs are affected by changing technology.