We live in an age where we have more data than ever. But most leaders have two strong reactions to new data. Either they rely too heavily on studies or information to make decisions. Or they dismiss outright data that could be very relevant. The better way is learning how to interpret, question, and engage with data and studies, say Harvard Business School professor Amy Edmondson and Johns Hopkins Carey Business School professor Michael Luca. They break down the essential analytical tools to assess and interrogate data to be able to apply it to business decisions. Edmondson and Luca are coauthors of the HBR article "Where Data-Driven Decision-Making Can Go Wrong."

When a company, division, or product line has been struggling for some time, it can feel nearly impossible to get things back on track. But big turnarounds are possible, provided you have a team willing to work hard, be creative, and embrace change. When he was president and CEO of Marvel, Peter Cuneo oversaw the resurgence and sale of the media company, but even before that he had a long track track for turning around many types of consumer-facing businesses. He shares the strategies that work best for shaking up organizations and teams and boosting their performance. Cuneo is also the managing principal of Cuneo and Company.

CEOs get a ton of credit or blame for a company’s performance. But the entire leadership team is vital to success, and any dysfunction is often overlooked. Sometimes the CEOs leading them don’t even see that they’re not working. Thomas Keil, management professor at the University of Zurich, and Marianna Zangrillo, a partner at The Next Advisors, have interviewed more than 100 CEOs and senior executives. Their research identifies three main types of failing leadership teams: shark tanks, petting zoos, and mediocracies. And they identify the pitfalls of each pattern and how to turn those teams around. Keil and Zangrillo wrote the HBR article "Why Leadership Teams Fail."

Generative artificial intelligence is here to stay, and that means employees and managers need to think even more carefully about how to make the most effective use of it. Accenture's H. James Wilson, global managing director of technology research and thought leadership, and Paul R. Daugherty, chief technology and innovation officer, argue that we all need to build what they call "fusion skills." They include intelligent interrogation (using research-backed prompting techniques to deliver better results), judgment integration (ensuring there is a human in the loop when necessary), and reciprocal apprenticing (training ChatGPT, Claude, Co-pilot or proprietary tools to improve while we get better at working with them). They offer advice on how to hone all three. Together, they wrote the HBR book Human + Machine: Reimagining Work in the Age of AI, now available in a New and Expanded Edition as well as the HBR article “Embracing Gen AI At Work.”

What if the key to efficiency in a world increasingly powered by AI wasn't quantity, but quality? Neuroscientist Mithu Storoni has looked at how and when our brains are the most creative and truly productive at knowledge work. As automation and AI take more rote takes off our plates, she shares how we can train our brains to be more effective at doing work that really matters. She explains how our brains tackle different kinds of work, how we can better schedule our days to align with those states of mind, and what this all means for managers and organizations. Storoni is the author of the new book Hyperefficient: Optimize Your Brain to Transform the Way You Work.

The worlds of business and politics might seem worlds apart, but executives can learn a lot from the most successful political communicators. Terry Szuplat spent several years on the speechwriting team for President Barack Obama, helping to carefully craft his messages and win over audiences. He has gone on to coach business leaders including Salesforce CEO Marc Benioff, and he says that many of the same principles for good speechwriting and delivery apply - whether you’re giving a presentation to your team, pitching a client, or making comments in a moment of crisis. He explains the importance of authenticity and personal stories, structure, language choice and presence. Szuplat is the author of the book Say It Well: Find Your Voice, Speak Your Mind, Inspire Any Audience.

We live in a world that seems more divisive and polarized than ever, and it’s common to describe this phenomenon as tribalism. But Michael Morris, professor at Columbia Business School, says that term is often misunderstood and that tribal instincts can in fact be very positive influences in society and at work. He uses the lens of cultural psychology to explain the deep-seated instincts behind the human need to join and identify as a group. And he breaks down how team managers and organizational leaders can leverage tribal instincts in positive ways strengthen workplace culture. Morris is the author of the new book Tribal: How the Cultural Instincts That Divide Us Can Help Bring Us Together.

Many companies are investing heavily in artificial intelligence right now, hoping to improve both efficiency and innovation. But, as with any technology that sees widespread adoption, AI itself won't be enough to build a long-term advantage over competitors, says Jay Barney, professor at the University of Utah's Eccles School of Business. Yes, leaders need to deploy these new tools, especially those that use GenAI, to stay relevant. But they also need to think about how AI can be applied to their business' differentiating competencies and offerings to truly add value. Barney is the coauthor, along with Martin Reeves of Boston Consulting Group, of the HBR article "AI Won't Give You a New Sustainable Advantage."

There was a time when business leaders and managers didn't worry so much about psychology or other social science research. Malcolm Gladwell's writing played a big role in changing that. His popular exploration of tipping points — the phenomenon where small, incremental actions can suddenly fuse into a full-blown social behavior — brought research insights to life and made them mainstream. Now he's revisiting tipping points, this time looking at how they can be used for damaging results. In this episode, HBR editor in chief Adi Ignatius speaks to Gladwell about how the author’s ideas have changed, the importance of social science and journalism in today's world of virality, and the unexpected ways leaders should consider human behavior. Gladwell is the author of the new book Revenge of the Tipping Point: Overstories, Superspreaders, and the Rise of Social Engineering.

Managing is a tough job, sometimes a seemingly thankless one where you can feel squeezed from all sides. But for team leaders who are feeling burnt out or overwhelmed with their job, Daisy Auger-Domínguez has advice on regaining your joy at work. She recommends various techniques to incorporate optimism and well-being into your management role. They include remembering your purpose, embracing a beginner’s mindset, keeping a folder of positive feedback as inspiration, and celebrating the contributions of team members. Auger-Domínguez is a workplace strategist and the author of the HBR article "Finding Joy as a Manager — Even on Bad Days."

Unwelcome employee turnover can create big problems for managers, teams, and organizations, so it's important to understand the real drivers of attrition. New research from Ethan Bernstein, associate professor at Harvard Business School, and Michael Horn, cofounder of the Clayton Christensen Institute, points to a host of push and pull forces that cause workers to jump ship and also outlines better retention strategies. They are the coauthors, along with Bob Moesta, of the HBR article "Why Employees Quit" and the book Job Moves: 9 Steps for Making Progress in Your Career.

We live in an age of data. But having powerful tools to gather employee feedback doesn't mean you’ll get powerful results. It’s challenging for executives to turn that feedback into substantive action. New research from Ethan Burris, professor of management at the McCombs School of Business at the University of Texas at Austin, sheds light on how to weed through all the data, make sure workers feel heard, and turn employee insights into real results. Burris is a coauthor of the HBR article "What Companies Get Wrong About the Employee Experience."

Reid Hoffman is one of the most prominent and recognizable voices in Silicon Valley, and after predicting some of the biggest trends that have shaped our world in the last 25 years, he is sharing his thoughts on the future of artificial intelligence. In this interview with HBR Editor in Chief Adi Ignatius, Hoffman shares his approach to managing technological change and innovation, explains why he thinks generative AI won't destroy jobs, and imagines how these new tools will transform our world. Spoiler: It's all about managing technological change and innovation the right way. Previously, Hoffman founded or co-founded PayPal, Inflection AI, and LinkedIn, where he served as CEO and is now its executive chairman. He’s also an active early-stage investor at Greylock Partners, host of the Masters of Scale and Possible podcasts, and author of the forthcoming book Superagency.

Around the world, the past few years have been marked by increasing political polarization and public outrage. Like it or not, this spills over into the business world, with employees, customers, and shareholders more willing than ever to challenge companies -- and one another -- on a range of issues. It's hard to know how to lead gracefully in such turbulent times, but Karthik Ramanna, professor at the University of Oxford's Blavatnik School of Government, has some answers. Drawing on his work with government officials and corporate executives, he walks us through the root causes of our current crisis, explains how to effectively navigate through disagreement, and offers practical takeaways for managers at every level. Ramanna is the author of the book The Age of Outrage: How to Lead in a Polarized World.

With more than $7 billion in annual revenue and 24,000 employees, SAIC provides engineering, digital, AI, and mission support to defense, space, intelligence, and civilian customers. CEO Toni Townes-Whitley took the helm a year ago, after stints as a senior executive at Microsoft, CGI Federal, and Unisys. She discusses her approach to strategic transformation at SAIC through fine tuning and employee upskilling, rather than wholesale change. She also shares how the company is incorporating cutting edge technologies, like generative AI, with appropriate safeguards for government clients.

Imagine you’re leading a small organization, but you’re struggling to recruit and afford the senior talent you need to grow. You could hire a part-time executive. So-called “fractional leadership” is common in startups and is spreading to other businesses and nonprofits. But while a fast-growing number of senior leaders seek this work arrangement, many companies are unsure of how to go about it. Tomoko Yokoi and Amy Bonsall are experts on the practice. Yokoi is a researcher at the TONOMUS Global Center for Digital and AI Transformation at IMD Business School. Bonsall is a former executive at IDEO and Old Navy who works as a part-time chief product officer with several organizations. They explain when and how fractional leadership works best—for the individual as well as the organization—and how to do it right. Yokoi and Bonsall wrote the HBR article “How Part-Time Senior Leaders Can Help Your Business.”

Huntington & Ellis, A Real Estate Agency, an affiliate of Leading Real Estate Companies of the World, has announced it has ranked No. 2,781 on Inc. Magazine’s annual Inc. 5000 list, a prestigious ranking of the nation’s fastest-growing private companies. Achieving a 192% three-year growth rate, this marks the brokerage’s fourth-consecutive year being recognized and…

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Amanda Manley got a job at Tesla for $19 an hour and quickly became a die-hard employee, but she now says working there is not for the faint of heart.

US stocks have been on a roll since Donald Trump's victory. A bullish investment chief shared three concerns that investors should keep their eyes on.

Google's new Learn About tool offers an interactive approach to learning about topics, including heady questions like whether money buys happiness.

Protein powders, yogurts, and bars make hitting our protein targets easy, but can contain UPFs. Here's what happened when health reporter Rachel Hosie quit them for a week.

Intel is struggling to overcome a series of challenges and establish itself as a globally competitive chipmaker.

Cathie Wood's Ark Venture Fund aims to disrupt venture capital by granting retail investors access to high-growth startups, tripling assets to $70 million despite lagging S&P 500.

Builders have too many new homes on their hands. But before they slash prices, they have another option: sell to investors in the rental market.

What if you could work on your computer, but your computer was on your face? I'm not convinced this is Apple Vision Pro's killer app.

Younger Americans are moving to rural areas, with large increases in Colorado, Texas, Montana, and the Southeast.

The "SNL" comedian Chloe Fineman said Musk made her cry when he hosted the show in 2021. On Sunday, he said "SNL" had been "slowly dying for years."

A Spirit Airlines flight diverted after being shot on approach to Haiti. JetBlue and American flights were also found to have been struck by bullets.

Greg Brockman announced in a memo on Tuesday that he would return to OpenAI and work in a new role.

The Japanese conglomerate was part of an investment round unveiled by OpenAI last month that valued the ChatGPT maker at $157 billion.

These are today's mortgage and refinance rates. Mortgage rates remain elevated thanks to uncertainty around how inflation will trend in the coming years.

Open a new bank account today and earn a top interest rate. Our experts have researched the best rates on checking, savings, and CD accounts to help you maximize your earnings.

Look at this checklist before you open a retail store.

PR is defined as communicating to inform and persuade. See the differences: public relations vs. marketing, advertising and social media.

Visa has recognized digital creators as small businesses, offering them tailored financial tools and real-time payment solutions to support their growth in the digital economy.

Press releases are a valuable tool for small businesses aiming to improve their recognition. Here are 7 Best Press Release Distribution Services to Catapult Your Small Business.

Sometimes, data loss just happens. When it does, here are some free data recovery tools that could help you get back your lost data.

Business owners are always keen to find ways to expand their business and improve productivity. Here are online business courses to make this possible.

The NFIB reports a rise in small business optimism in October, though challenges like inflation, hiring difficulties, and low sales persist.

If you use Venmo often, here are the main Venmo scams to be aware of so you don't get caught out.

If you are creating content as part of your LinkedIn profile, here are some LinkedIn headline examples to grab the attention of your readers.

Here are some resources and platforms you can start outsourcing by providing business travel services to optimize your business operations.

2024’s third quarter dragged down Redfin’s financials, according to the company’s latest earnings report.  Redfin’s revenue declined to $278 million, down from $295 million during Q2 2024, but was up 3% year-over-year from Q3 2023’s $269 million. The company also saw a net loss of $33.8 million, a larger loss than $27.9 million in Q2…

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NextHome CEO James Dwiggins—a third-generation real estate leader—has made it his mission to position his company’s strategies and training opportunities to guide, educate and protect his agents and consumers as well as the industry at large. Rescoping the company to navigate the post-August 17 landscape, Dwiggins is pushing his agents to educate buyers and sellers…

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Your brand. Yes. Your personal brand. It starts there. It is everything you do to influence the experience someone has with you and your business. Anything you offer that someone can see, hear, touch, smell or taste will dictate how they feel about you. It is every email and text you send. Every phone conversation.…

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Above, from left, John Featherston, Tina Lapp, Heather Stenson and Brian Joyner During its 28th Annual Power Broker Reception & Dinner held at the Renaissance Boston Seaport Hotel Friday night, RISMedia announced its 2024 Real Estate Rookie of the Year winner, Heather Stenson, a REALTORⓇ with Connect Realty in The Woodlands, Texas. Designed to honor…

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The COURT REPORT is RISMedia’s weekly look at current and upcoming lawsuits, investigations and other legal developments around real estate. Search for new Attorney General underway Given the ongoing antitrust investigation into the National Association of REALTORS® (NAR) by the Department of Justice (DOJ), any shakeup at the DOJ could have ripple effects on the…

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The nation’s largest freshwater island under single ownership in the western U.S. is on the market, listed by Hall and Hall of Missoula, Montana, with marketing support from Land id. The 348-acre Cromwell Island is as rich in natural wonder as it is history, already adorned with a partially constructed primary residence that upon completion…

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Boston, MA—Addressing an audience of hundreds on yet another big stage last week, Dr. Lawrence Yun, chief economist for the National Association of REALTORS® (NAR), acknowledged that the broad-based real estate rally that he and many other economists have been predicting has not—and will not—happen this year. “As you know, 2024 has been a very…

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Above, Anthony Hitt Engel & Völkers America announced today that longtime CEO Anthony Hitt will be stepping down from his position come Dec. 31, 2024. A release said that Hitt is resigning to focus on “personal interests.”  “Developing and guiding Engel & Völkers in the Americas has been a true privilege and one of my…

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