Providers urged to consider how value of products has changed as customers alter behaviours during coronavirus with product refunds proposed.

Experts have warned that business interruption could be “the next PPI for brokers “as FCA seeks legal clarity on BI wordings.

Boisseau, who left his role as CEO of insurance at Ageas UK in late 2018, is also a NED at Ecclesiastical and sits on the board of Argo Managing Agency.

PR expert and former Allianz corporate communication lead, Mark Bishop considers how the reputation of the sector is being affected by Covid-19.

Paul Dilley will replace Adrian Sweeney after a handover period.

Insurance Cares: Report by Consumer Intelligence and Sicsic Advisory shows number of people in the vulnerable customer category has hit 13m.

However premiums are set to go up and will also be hit by a 2% IPT increase from June this year.

Average increase for comprehensive motor cover was 12.9% over the past 12 months.

Discount rate cuts, regulation changes, FCA warnings and failing unrated providers were among the hot topics we quizzed brokers on in the latest Sentiment Survey.

The Acturis Premium Index for the first quarter of the year has once again painted a bleak picture of significantly decreasing commercial insurance premiums.

Ups and downs in the Acturis Premium Index for the second quarter of 2017

Regulator publishes findings of its largest research pool with UK consumers.

Research by the AA shows first decline since Q1 2016.

Is the industry prepared for the onset of GDPR fines or a possible insurance premium tax rise? Brokers also reveal their attitude to consolidation and specialisms

The regulator paid other firms £647,651 in 2016/17 to conduct the survey.

The third quarter saw notable increases in the Acturis stats, both by size of average premium and the number of lines rising

Research finds that premiums actually fell in final quarter of the year.

Figures reveal a 30% uplift on 2016.

Research by the AA finds yearly increases in buildings, contents and combined policies.

Consolidator reveals rising revenue for the final quarter and full year.

The Acturis stats show that brokers finished 2017 with their best quarter for over four years

Research reveals prices now lower than a year ago.

Reduction means insurance costs are now lower than a year ago.

Average premium for a buildings policy same as beginning of 2011.

Research shows brokers are adapting to digital changes.

Consolidators have focused their attention on medium-sized brokers, the latest IMAS figures reveal

But organisation warns over loyalty and telematics complaints.

The first set of Acturis stats for 2018 have surprised and in some cases disappointed the market

Ombudsman gives update after highlighting growth in “black box” complaints in annual review.

However CB Insights said that Amazon acting as more than a distributor in the home market was “unlikely”.

Average prices have dropped by more than 10% in a year.

Company flags insurer fears over subsidence claims.

The market has turned positive in all but one line, according to the latest set of Acturis stats

Customers benefiting from 10% yearly fall.

The cost of insuring a home “remains remarkable value for money”.

The stats for the third quarter of 2018 presented a mixed bag, with some star showings when compared to quarter three of 2017

Growing positivity runs counter to wider financial services market sentiment.

Analysis by The AA reveals quarterly and yearly increases.

Figures for Q4 2018 show 2.7% uptick.

Group revenue rises by 11% in the year.

The latest stats show that 2018 was a flat year for insurance premiums although some lines have bucked the trend with modest increases

Survey by ABI reveals average motor insurance premiums dropped for the fourth quarter in a row.

The first quarter of 2019 has seen positive premium movements across the board with packages as the only exception

Data gathered by the ABI finds repair costs climb to £1.2bn in Q1 2019, the highest since the ABI started the survey.

The sector continued to display big pricing disparities across age groups and experts warn Ogden will increase market volatility.

Contact Insurance Age to check whether your firm is eligible and be part of the wide-ranging market analysis.

Insurance Age has published the results of its annual study into the top 50 brokers in the personal lines market.

Research by Willis Towers Watson and Confused.com also shows continuing fluctuations in average premiums.

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