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The Glitch & The Fix: Inadvertent flows

An installer recently read about the benefits of piping a buffer tank in a “2-pipe” configuration.  




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The Glitch & The Fix: Heat, heat everywhere

Figure 1 shows the piping layout for an actual installation. It uses two boilers, fired in stages, to supply three areas of a building. 




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VRF versus hydronics

With a considerable volume of contradictory information in circulation regarding the application of different technologies for HVAC systems, this article seeks to explain some of the technical aspects of variable refrigerant flow (VRF) systems, and offer comparisons on the basis of cost and performance to more standard hydronic systems. 




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The Glitch & The Fix: Mixed results

An installer is asked to connect a single speed geothermal water-to-water heat pump to a highly-zoned low temperature hydronic distribution system.




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Hydronic heat pumps ride the tide of electrification

According to the United Nations, 2019 was the second warmest year on record at the end of the warmest decade (2010-2019) ever recorded.




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John Siegenthaler: Game changer

With systems dating back into the 1800s, hydronic heating has been around a long time. As with many technologies, a modern hydronic heating system bears little resemblance to one based on the earliest design techniques and hardware.




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Hydronic contractors becoming control consultants

For decades, changing out a thermostat for a retrofit hydronic heating system was a simple task for a service technician. From Bangor, Maine, to Breckenridge, Colorado, the mere two, 18-gauge thermostat wires running through a home was not a concern (short of the random nail or mouse taking one of the two out).




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Circulator pump reliability in extreme conditions

On a military base in east-central Alaska — where the average winter temperature is 16° F with lows that fall well below minus 50° at times — dependable, low-maintenance winter heating systems are critical for the active-duty military families and Department of Defense civilians who live on the military post.




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The gold standard: Protection from dissolved oxygen and debris in hydronic systems

Water is the life-blood of hydronic systems. Just as we strive to maintain the health of our own circulatory systems, it’s important to maintain the health of the water-based solutions that circulate through the hydronic systems we construct and maintain.




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Hydronic retrofit brings utility and style together

The age-old question of function versus form has confounded experts in every field for countless decades.

Jeff Sweenor, president and CEO of Sweenor Builders in Wakefield, Rhode Island, looks at it differently. He asks, why not both? Function certainly comes first, but when the dust settles, his projects look as good as they work.




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The Glitch & The Fix: Combining geothermal heat pumps and radiant




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Kenny Chapman: Breaking through the founder threshold

Business lessons are everywhere. I’ve long been a student of the game of life, and one of my biggest curriculums of education is business. Due to the rapid changing landscape and structures of the plumbing and mechanical industries, we all have a lot to learn. The lessons exist regardless of the size, location or current structure of your business. 




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Kenny Chapman: Top distraction traps holding you back

From being able to get things done to staying on track, distractions can sabotage productivity in ways that we don’t even realize.




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Kenny Chapman: Team members — the greatest asset of all

At the end of the day, if you want your business to be truly successful, you need to look after your people — that means giving them the tools to succeed, the resources they need to perform and a clear vision of where they’re going.




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Kenny Chapman: Overcoming roadblocks to find new ways of doing things

It's easy to fall prey to mediocrity. But, when you’re willing to put in the hard work and do what many people will not do, you'll find that the payoff is well worth it.




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Kenny Chapman: 5 ways to make your business more fun and profitable

Many people run a business because they love to create and share with others. Others are driven to earn money. Some are driven by respect from others and ego. But sometimes, all it takes to run a fun and profitable business that people enjoy is to change the way you think about it.




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Kenny Chapman: Decision fatigue dragging you down?

When faced with decisions, we humans are wired to seek out patterns to help make our choices. However, when we're faced with countless decisions — many of which do not offer a pattern to follow — we tend to develop what's called "decision fatigue."




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Kenny Chapman: Motivation is not about carrots or sticks

Motivation. It’s something we all need and want, but that’s where the commonality ends. Each of us needs different things to motivate us to get things done. That means that when you talk about motivation, you need to know what kind of motivation your specific team member is interested in and what they will best respond to.




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Kenny Chapman: How to structure roles for a successful team

Whether you’re bringing on new team members or looking to build a more cohesive group within your current team, the first box you need to check is whether or not you’ve clearly defined each role. This foundational step not only keeps everyone on the same page and working toward the same goals, it also makes your team easier to manage.




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Kenny Chapman: Remaining confident in uncertain times

Businesses are facing major changes in the way they operate and the way they interact with clients, partners and suppliers. These changes, which are rooted in uncertainty, often challenge our business confidence as leaders at the highest level.




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Kenny Chapman: How to move forward despite past mistakes

Are you struggling to move on from past mistakes? Many leaders in the trades find themselves in this position at some point in their careers. It can be difficult to let go of what's happened and focus on the future, but it's essential for your continued success. This month, I’m sharing some tips on how to move forward despite past mistakes.




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Kenny Chapman: Improving leadership effectiveness

In order to be an effective leader, you need to first understand what leadership actually is. Many people mistakenly believe that leadership is simply overseeing a group or organization. However, there's much more to it than that. Effective leaders possess a number of qualities that allow them to successfully navigate through challenges and inspire others to do the same.




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Kenny Chapman: 10 secrets of successful leadership

The most effective leaders understand that leadership is more than just giving orders and dictating how things should be done. It’s about understanding the unique needs of everyone in your company (or department) and finding a way to lead in a fair and compassionate manner.




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Kenny Chapman: Relationships matter more than results

As service business leaders, we often focus blindly on the results — key performance indicators, sales targets and other specific goals. But when it comes to success in any industry, relationships are often much more important than simply reaching a result-based goal. This is especially true for plumbing contractors who need trust and cooperation from our manufacturers, distributors, clients and other partners to succeed call after call, day after day.




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Kenny Chapman: The benefits of looking at adversity as an opportunity

For business leaders in the plumbing contracting industry, it is crucial to understand that problems always hold solutions. Instead of shying away from them or seeking ways to avoid bumpy roads and obstacles, we should embrace challenges.




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Authenticity creates abundance in business

The challenge for most of us can be identifying how we foster an abundance mindset—a key ingredient to achieving success—in our daily lives and workplace cultures.




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Crafting a self-managing organization

 A concept gaining widespread interest is that of the self-managing company. The aim? To liberate leaders from operational minutiae, paving the way for strategic foresight and innovation.




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Unlocking your potential

A productive and positive state of mind and being is more important than ever.




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Clear outcomes for leaders in the new year

By diligently delineating well-structured goals and objectives for the upcoming year, you can guide your enterprise toward a path of unmatched growth and prosperity.




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The role of continuous learning in leadership evolution

Regardless of how long you’ve been in the trades, I’m sure you know how important learning is to your journey. Let’s take a deeper look.




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Balancing data-driven decisions with human emotion

The service industry needs both data and emotion. Emotional intelligence is crucial to balance them. Strive to understand the 'why' behind the numbers, promote emotional intelligence, pilot programs, open feedback channels, and keep an eye on the long game.




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Trust-filled culture builds happy workplace and boosts productivity

Trust-building in corporate culture often used to involve dramatic events like fire-walking retreats, placing the onus of risk and trust on team members. However, there's now a shift towards recognizing trust-building as a daily, intentional effort integral to creating positive workplace environments.




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Nurturing the next generation of leaders in the home services trades

Succession is a crucial phase for leaders. Proper planning and strategy can make it the best decision for the company.




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Shifting leadership styles from field to office

I have a question for all my fellow leaders in the trades: How well do you remember the days when you were solely in the field?




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How organizational charts accelerate team efficiency

Our training at The Blue Collar Success Group focuses on three crucial areas: scorecards, processes, and organizational charts. These components are essential for clarity, motivation, and accountability. This month, we will focus on organizational charts.




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How scorecards help level-up your team.

Last month, I introduced the core elements of our training: organizational charts, scorecards, and processes. These form the foundation of your business, providing clarity and accountability. This month, we'll focus on scorecards and how they contribute to team success.




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The importance of processes in the home services trades

Processes are the third component of our success strategy — organizational charts, scorecards, and processes. Two months ago, I began a three-part series to focus on each of them. This month, we are going to bring that strategy full circle by discussing processes.





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Insights on how to lead your business with confidence

Here are a few insights I'd like to share on how to lead our businesses with confidence, regardless of what's happening in the broader world.




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Nicole Krawcke: ‘Tis the season

As I write this, I cannot believe next week is Thanksgiving, and after that, just a few short weeks left until Christmas. 




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Former Michigan Gov. Rick Snyder charged in Flint water probe

Nine individuals have been indicted on a total of 42 counts related to a series of alleged actions and inactions that created the historic injustice of the Flint Water Crisis.




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ASA joins appeal on DOE rule to change showerhead water-flow limit

The American Supply Association (ASA) recently joined the Alliance for Water Efficiency in its appeal to the United States Department of Energy related to allowable flow-rate changes for multi-head showers, and the subsequent negative affects it will have on business operations for ASA members, as well as overall negative water-efficiency consequences that will result.




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Abacus Plumbing wins 'Top New Dealer' award for water treatment and filtration sales

Abacus Plumbing's whole-house carbon water filtration, softener and reverse osmosis equipment can dramatically reduce water contaminates.




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Water treatment presents growth opportunity for plumbing contractors

“Water quality has grown 300% across the U.S. since the pandemic began,” says Glen Blavet, founder and CEO of HALO Water Systems. “People are at home, and they’re looking to improve their quality of life and their health, so they’re looking at the water they’re drinking out of the tap.”




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Franklin Electric acquires water treatment company

Puronics is a residential and commercial water treatment products and services provider operating four company-owned service centers.




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IAPMO commends Washington State Legislature’s passage of bill requiring testing water for lead in schools and daycare facilities

Lead contamination in drinking water poses serious health risks, and even low levels of lead exposure can cause permanent cognitive, academic and behavioral difficulties in children.




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WQA launches Certified Treatment Designer program

To earn the certification, professionals must have at least two years’ experience in the field and complete the self-paced, online Water Treatment Design course before passing the WQA certification exam.




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Water Wisdom: Disinfection byproducts in drinking water

Disinfection byproducts (DBP) are becoming a matter of renewed concern in the regulatory and scientific world. It is necessary for all of us to understand the reasons and facts behind such new activity in this field. 




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Water Wisdom: Are you prepared for TDS Creep?

Installing a reverse osmosis (RO) system for a homeowner is not a once and done event. Just like any other kind of water treatment technology, RO systems require regular maintenance.




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Water filtration demand grows post-pandemic

There’s no doubt about it, concern over water quality is becoming more prevalent. One just had to walk the trade show floor during the 2022 Kitchen & Bath Industry Show (KBIS) to see plenty of new water filtration and management systems, some even dispensing sparkling water by user preference.




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How beleaguered water infrastructure can prepare for PFAS regulation

A proposed series of U.S. Environmental Protection Agency (EPA) regulations that set maximum contaminant levels (MCLs) for per- and polyfluoroalkyl substances (PFAS) and other so-called ‘GenX chemicals’ are set to go into effect in the fall.