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Simple Ways to Boost Your Influence on Linkedin

LinkedIn can provide an effective way to bypass gatekeepers and connect with your prospects directly.




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Do Webinars Still Work?

Learn how to get the best out of your webinar game.




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How to Align With Security Industry Prospects Strategically & Formulaically in 2024

Your potential security customers need a rational and relational foundation before connecting with your brand. And there’s a powerful and predictable way to do that.




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Top Strategies That Drive Webinar Attendance in the Physical Security Industry

Successfully driving webinar attendance in the physical security sector involves a multifaceted approach.




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Tips to Ensure Your Email Campaigns Thrive Amidst Change

David Morgan shares a huge change that will impact email marketing, along with some valuable tips to help you ensure your campaigns are not banned. Don’t miss this short but value-packed video and resource guide!




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How to Create Memorable Moments for Your Customers

You might think that marketing ends once you land the customer. You’d be wrong. Marketing involves much more than glossy ads and compelling social media.




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Webinars: The Spotlight You Need to Shine in the Security Industry

Let’s face it, brochures and spec sheets can be dry. Webinars, however, offer a dynamic platform to showcase the true power of your security solutions.




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Mastering the Ask: Building a Referral Powerhouse for Your Security Business

Understanding how to foster genuine relationships and create trust with your clientele can lead to generating organic referrals and transform your business into a referral machine.




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Boost Your Marketing With the Zero-Listen Podcast Approach

Explore how zero-listen podcasts can transform your security business’s marketing strategy by focusing on content value, thought leadership and strategic repurposing to drive brand awareness and lead generation.




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9 SEO Content Writing Tips to Outrank Competitors

These SEO-friendly content writing tips can help security industry professionals enhance their online visibility, attract more visitors and outperform their competition.




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How to Write Copy That Converts Clients

Here are actionable tips and strategies for crafting compelling copy that attracts and converts clients in the ever-competitive security industry.




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Why Allbound Marketing Is the Security Industry’s Secret Weapon

Allbound marketing offers a more holistic strategy by blending the instant visibility of outbound marketing with the long-term relationship-building strengths of inbound.




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Understanding AVS-01 & its Impact on Video Monitoring

As monitoring companies take advantage of new video technology and grow their businesses to include video monitoring services, it is important to understand that there is a significant difference between installing a video system and a monitoring-ready video system.




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Video Systems vs Monitoring-Ready Systems: Changing the Mindset

AVS-01 standardizes a classification metric for unauthorized human activity detected by alarm systems, helping law enforcement allocate resources and response prioritization. 




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How Proactive Video Monitoring Can Prevent Crime

Also known as Video Monitoring-as-a-Service (VMaaS) or remote guarding, the idea is to deter criminals via voice-down. Maybe video can even replace a traditional alarm system.




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How TMA’s ASAP-to-PSAP Service Is Saving Time & Lives

The service reduces processing time from minutes to seconds, leading to faster responses to emergencies and positive outcomes. 




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Why Central Station Voice Channels Still Have Worth

Private radio operations can be valuable for maintaining communications during cell network outages or in times when overburdened with too much traffic.




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Why You Can Consider Presence Detection a Disruptor

 Presence detection is the ability to identify or locate the existence of people in a specific area or physical space.




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How 3rd-Party Central Stations Answer the Call to Help Dealers Thrive

Wholesale monitoring executives discuss trends, technologies and services that dominant today’s monitoring ecosystem and where independent security dealers can find success. 




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SIAC Marks 2 Decades of Putting Boots on the Ground

SIAC’s efforts in building relationships with law enforcement agencies nationwide has included conducting more than 1,000 seminars. 




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Curiosity, Communication & Commitment Drive TMA 2022 Central Station Manager Award Finalists

Q&A with TMA Central Station Manager of the Year Runners-Up




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A Call to Action: Getting Onboard With AVS-01

The new TMA ANSI standard is approaching publication and implementation.




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Prepping for Continued Success in the New Year & Beyond

For security dealers, partnering with a wholesale central station means they do not have to operate their business in isolation. 




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Mastering Remote Video: Insights From Dealers on the Frontlines

Installing security contractors share guidance and wisdom — hard earned and battle proven — to help pave the way for other industry brethren excel in the exciting realm of remote video monitoring.




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Remote Video Monitoring: Execs Dish Strategic Approaches

Subject matter experts from the central station and automation software marketplace address some of the best approaches that security dealers and integrators can follow to up their remote video monitoring game.




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Unlocking the Potential of Remote Video Monitoring

Remote video monitoring is not a new concept. And while its application has remained for the most part limited and narrow in scope for years, its trajectory is on the cusp of spiking.




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To Get Into Video, Act With Decisiveness & a Bias for Action

Too many central stations consider video to be a particularly complex operation, which in turn bogs them down with execution delays while others take market share. Follow these five approaches to seize the moment.




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How Technology Will Impact AVS-01 & Alarm Response

Artificial intelligence, analytics and other sensing technologies are expected to play a key role in responding to intrusion and other life safety alarm events.




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How the Guarding & Monitoring Industry Is Changing Forever

Technology advances, staffing shortages and other influences, are reshaping the traditional guarding and monitoring industries concurrently.




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How the AVS-01 Standard Revolutionizes the Monitoring Industry

Mark McCall, Chair of the TMA AVS-01 Committee, explains the collaborative effort between the alarm industry and public safety professionals and how the new standard aims to refine alarm notifications and the quality of alarm information.





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AVS-01 Rollout: Insights from Alarm & Monitoring Industry Stakeholders

David Holl speaks to executives from monitoring centers and emergency communication centers about their involvement in the initial pilot programs for the AVS-01 standard.





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SIAC Solutions Timelier Than Ever During Police Staffing Crisis

David Margulies examines how SIAC’s mission is to be the go-to resource for public safety leadership when it comes to the issue of electronic security.





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Strategic Hiring in the Monitoring Industry

Monitoring center executives and managers have a lot to express about the endless work that goes into keeping their call centers staffed with the best talent possible.




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Monitoring Center Execs Share Strategies for Building Dynamic Teams

Top central station executives illuminate the art of recruiting, onboarding and retaining exceptional talent. Plus, they share their views on remote work policies.




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How to Achieve Independence From Telecommunications Carriers

Lou Fiore discusses how utilizing a mesh network for wireless alarm transmission provides alarm dealers complete control with virtually no reliance on third-party public infrastructure.





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Why You Can Soon Expect to See the Possibility of ‘Invisible’

Peter Giacalone invokes “invisible” when illustrating future smart home features and benefits that will ride on hardware already deployed in residences.




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1-on-1 With a Winner: Fiore Ayala, 2023 Monitoring Center Manager of the Year

SDM spoke with the 2023 TMA Monitoring Center Manager of the Year. Ayala is the director of operations at Rapid Response Monitoring Services.




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TMA’s Ultimate Guide to Operator Best Practices

The Monitoring Association aims to establish standardized guidelines essential for enhancing reliability, reducing false alarms and optimizing response times in the rapidly evolving field of video monitoring.




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Why TMA-AVS-01 Enhances Public Safety & Security Collaboration

Industry insiders convened at ISC West to discuss AVS-01, a new ANSI-accredited standard aimed at improving alarm validation and enhancing communication between the security sector and public safety agencies.




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Transforming Security With Remote Video & Offshore Support

Remote video monitoring is advocated as a critical solution for addressing labor shortages and enhancing operational efficiency within the security industry, highlighting its evolution and economic advantages over traditional security guarding methods.




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'Operator's discretion' in reporting may account for lower rate of oil and gas fires in Colorado

Boulder, CO – Researchers are calling on Colorado to require reporting of all fires and explosions in the state’s oil and gas industry, after an analysis showed an incident rate significantly lower than that of neighboring Utah, where reporting is mandatory.




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California oil refinery safety regulations approved

Sacramento, CA – The California Department of Industrial Relations and the California Environmental Protection Agency have approved final regulations intended to improve hazard prevention and management at the state’s 15 oil refineries.




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CSB issues alert to oil and chemical facilities about safe restarting post-Hurricane Harvey

Washington – Responding to ongoing damage in the Gulf Coast region caused by Hurricane Harvey, the Chemical Safety Board has issued a safety alert warning oil and chemical facility workers to follow special precautions when restarting in the wake of the storm.




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New video for oil and gas workers: the hazards of manual gauging, sampling

Washington – NIOSH and the California Department of Public Health have collaborated on a video intended to protect oil and gas extraction workers from deadly hazards linked to manual gauging and fluid sampling on production tanks.




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New OSHA PSM guide focuses on petroleum refineries

Washington – OSHA has published a guide intended to help oil refineries comply with the agency’s Process Safety Management Standard (1910.119).




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CSB issues recommendations after Louisiana refinery fire investigation

Washington – The Chemical Safety Board released a set of recommendations Sept. 18 after its investigation into last year’s ExxonMobil refinery fire, which severely burned four workers in Baton Rouge, LA.




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CSB releases new video on Louisiana refinery fire, includes safety recommendations

Washington – The Chemical Safety Board has released a video on last year’s ExxonMobil refinery fire, which severely burned four workers in Baton Rouge, LA.




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CSB withdraws recommendations stemming from Deepwater Horizon investigation

Washington – Contending that it lacks proper regulatory authority, the Chemical Safety Board on Nov. 14 voted to withdraw its recommendations issued to the Bureau of Safety and Environmental Enforcement after its investigation into the April 2010 explosion and fire that killed 11 workers on the Deepwater Horizon oil rig in the Gulf of Mexico.




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BSEE proposes rollback of offshore oil and gas safety rule

Washington — The Bureau of Safety and Environmental Enforcement has issued a proposed rule intended to “reduce certain unnecessary regulatory burdens” that exist under the Production Systems Safety Rule “while correcting errors and clarifying current requirements,” according to a notice published in the Dec. 29 Federal Register.




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BSEE halts study of offshore oil and gas inspection program

Washington — The Bureau of Safety and Environmental Enforcement has issued a stop-work order for a National Academies of Sciences, Engineering, and Medicine study reviewing BSEE’s offshore oil and gas operations inspection program, the National Academies announced Dec. 21.