You are not going to get another sale event like this from Chris X again… Own 10 A.I. apps that make $3,503/day, bundled in 1 amazing suite… With which you can create a variety of income assets within clicks! Start exploiting A.I. as these apps plug into ChatGPT to automate your money-making process… And mold […]

Note: This sale is still ongoing. If you teach about self-help topics and you’re looking for a fast way to grow your list, I’ve got some exciting news for you today. Trish Lindemood and the team over at Publish For Prosperity are offering 16 featured packs on a variety of Personal Development topics in the […]

Morocco - 62000 - NADOR (ORIENTAL) - Looks for other ad TELEOPERATEURS (H/F) EN URGENCE A NADOR, 3,000 MAD or less. Event name: TELEOPERATEURS (H/F) EN URGENCE A NADOR, event place: NADOR.

Le jeu Dragon Age: The Veilguard profite d'un patch 1, l'équipe de développement nous promet une ribambelle de corrections : N7 Day Content: - Rook peut trouver une nouvelle apparence de jour N7 dans le Phare. Il s'agit d'une armure cosmétique uniquement. […]

Un peu de monitoring chez JONSBO, qui place un petit écran avec un affichage très simple sur le top de la pompe de sa nouvelle série TH. Un affichage qui va à l'essentiel, tout comme le logiciel en arrière-plan, et ça peut être une bonne chose à l'heure où les écrans proposent toujours plus de possibilités. De quoi donner plus de choix au consommateur donc, mais JONSBO ne s'arrête pas là et mise également sur le chainage des ventilateurs en optant pour un cadre unique. Le hic ? Les pales semblent assez réduites sur le diamètre ; mais le rendu avec l'éclairage RGB semble très réussi. […]

Au programme de cette nouvelle vidéo Made In Taipei, nous vous proposons de découvrir les nouveautés à venir chez la marque FSP. Au programme, des alimentations, des boitiers, des watercooling AIO et des ventirads CPU. Toutes ces nouveautés sont attendues pour janvier 2025.En partenariat avec GVGMALL: Windows 10 Pro (13U+20AC) : https://biitt.ly/c8V0M Windows 11 Pro (19U+20AC) : https://biitt.ly/7ctfn […]

Ce jour, nous avons donc le droit à quelques potentielles nouvelles informations sur les futurs APU d'AMD, codename MEDUSA. Des APU que l'on pourrait retrouver dans les PS6 de SONY ainsi que dans la prochaine Xbox de Microsoft. Et MEDUSA devrait donc s'offrir les services d'une architecture ZEN 6, accompagné d'un iGPU en RDNA5, donc avec un puce NAVI 5x. Cet APU proposerait aussi un lien interconnect 2.5D afin de maximiser les échanges entre les différents composants présents sur le substrat. […]

Le collectif responsable du très bon Black Mesa dévoile son futur projet de jeu Rogue Point, qui proposera un accès anticipé en 2025. Le jeu de tir sera de type coopératif, avec la possibilité de jouer jusqu'à quatre compères afin d'affronter les mercenaires de MERX, vous disposerez des équipements suivants dans le but d'accomplir votre mission : - 22 armes - 5 skins de couleur et de camouflage pour chaque arme - 11 dispositifs tactiques - 25 accessoires, dont des lasers, des viseurs, des silencieux, des chargeurs à grande capacité, et plus encore - 55 objets cosmétiques à débloquer, chacun disponible dans de multiples couleurs et motifs […]

Le ratio puissance / volume est de puis très longtemps un point mis très avant par SilverStone pour les alimentations, mais voilà un point qu'on peut désormais oublier avec la nouvelle HELA 1650R Platinum, bien qu'une petite vignette indique 711 W par litre, ou 710.6 W plus exactement. Ce nouveau venu mesure en effet 180 mm de profondeur, chose assez rare pour la marque, ce qui permet de mettre du lourd sur plusieurs points. Certifiée Cybenetics Platinum, cette alimentation embarque un ventilateur de 140 mm à roulement FDB et mode 0 rpm sous 300 W de charge, de nombreuses protections (OCP, OPP, OVP, SCP, UPP et OTP), ainsi qu'une très grosse connectique basée sur des câbles modulaires plats. SilverStone suit ainsi une tendance qui offre deux connecteurs 12V-2x6 ainsi que de bien trop nombreux connecteurs PCI-E 6+2. Mais pourquoi pas ? […]

Ne le nions pas, il devient assez difficile de se démarquer par le style sur les ventilateurs. Le RGB est partout et travailler le cadre peut impliquer une réduction du diamètre des pales, et donc des performances. Ce qui ne semble pas poser de problème pour certaines marques, comme JONSBO avec ses nouveaux modèles FR-606 en 120 mm, également proposés avec des pales en reverse. Un effet miroir infini très classique au centre, mais aussi sur les côtés avec un cadre arrondi qui vient suivre les pales, voilà un peu de neuf pour un rendu qui semble original même s'il faudra confirmer. Tout comme pour les performances, puisque la vitesse de rotation est bien diminuée avec un maximum à 1500 rpm. […]

On prend son plus beau calendrier de chatons acheté auprès d'un service communal le mois dernier et on entoure une date : 20 novembre 2024, sortie de S.T.A.L.K.E.R. 2: Heart of Chornobyl ! Connaissons-nous l'histoire ? Non. Les configurations requises ? Non plus. Mais nous avons une date, et c'est déjà pas mal ! Enfin, si, les configurations sont notées sur Steam, mais nous attendrons confirmation avant la sortie. […]

In this episode, we're diving deep into the buzzword "revolutionary" and how it's often misused in the world of bodybuilding and fitness. We explore the history of exercises, the role of supplements, and why the quest for something "new" might be a wild goose chase. So, is anything in bodybuilding truly revolutionary? Let's find out!

Key Topics:

1. The "Revolutionary" Trap: Why the term "revolutionary" is often misleading and how it's overused in the fitness community.
2. Old is Gold: A look back at the golden era of bodybuilding and why some of the best exercises are decades old. Shoutout to Vince Gironda!
3. The Bench Press Twist: How a simple change in palm orientation can make a world of difference in your workout.
4. Pushups Are Back: Why this classic exercise is making headlines again and how it can benefit you.
5. The Real Game-Changers: The role of motivation and goal planning in achieving your fitness dreams.

Key Takeaways:

• Don't fall for the "revolutionary" hype. Master the basics and build from there.
• Old-school techniques still have a place in modern fitness regimes.
• Motivation and goal planning are the real MVPs in your fitness journey.

---

I do hope you enjoyed this episode of the podcast. Here's some helpful resources including any sites that were mentioned in this episode.

Sites Mentioned in this Episode

• VinceGironda.com | Home of The Iron Guru

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How to Contact Me:

• Website: justaskmarc.com
• Email: marc@justaskmarc.com (Put "podcast" in the subject line)

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Subscribe: Find subscriber links on my site, add to your podcast player, or listen on the web players on my site.

Listen to JustAskMarc Bodybuilding and Fitness

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Support this Podcast with a Tip

Support JustAskMarc Bodybuilding and Fitness

We apologize for our blog format. We're not sure what's going on but it's affecting all of our blogs. Blogger has been notified.


Johnetta Matthews

New York, New York - Brooklyn Bridge

Buy this Art Print at AllPosters.com

Wow, let me tell you about my adventures in New York City.
I wouldn't advise anyone to go to New York like I did. Yet,
I can say I had a bonified blast.

I had been online for a short period of time and had spent a
great deal of time in several AOL Chat Rooms. I lucked
across this one chat room where everyone would chat for
hours. We laughed so much in this chat room that
we all became like family.

After several months talking in this chat room, someone
decided to get together and go clubbing. At the time,
I was living in Delaware. The plan was to meet in
Manhattan at a night club.

There were several men in the group and the women
were really close. So it was on! I was going to ride the
train from Delaware to New York City.

I rode a four hour train ride and as I arrived at the
Penn Station, my palms became really sweaty. I realized
I was going on a blind date. I was going to meet at least
50 people that I had spoken to online and didn't have a
clue about New York City (Manhattan).

Needless to say, I arrived at the hotel and stood in the
middle of the room and asked myself, "What the heck
are you doing?" I got dressed and rode the cab to this
booming night club that had an upstairs and downstairs.
It had at least four rooms with different types of music.

I wish I could remember the name of the this off the
hook club. It was awesome.

I remember walking downstairs to meet everyone. The
music was jammin and there were a lot of people dancing
and talking everywhere in the room.

The first thing I did was walk to the bar and order a
drink. When I turned around, someone asked, "Is that
you *&)*&(%?" I said, "Yes". And that's basically how the
whole night went. We all would walk up to each other
and ask if the other person was a certain screen name.
We danced, partied, laughed, and had an awesome time.

We went out to breakfast and eventually said good night.
I really miss the people from the chat room. We had such
a great time. This all occurred in 1998.

The next morning, I figured out how to ride the train
to Times Square. I went to a restaurant on Times Square
and had the best Chili I have ever had. I think it was called
the Chili Factory. I'm really not sure.

I saw the Empire State Building, went to Tower Records
and fell in love with a group called Alabina, and basically
drifted along Times Square. Be sure to click on the Alabina link,
it's an awesome Flamenco, Arabic sound. The Megamix is off
the chart if you like this type of music.

When I was in Manhattan, I was captivated how it could
be peaceful in such a large city.

Manhattan, you will forever be the apple of my eye.

I highly recommend seeing Manhattan and Times Square.

Drifters Memoirs
Travel Banter Blog
@-------->----------

Hi Everyone,

Blogging is so much fun. At times we can run across very ruthless people on here. One of the blogs I had to be changed from a blogspot blog to a dot com blog. This was not because of Blogger. Blogger has supported us above reproach and I'm a true Blogger fan.

It's just when you have a good thing, you have to protect it. Our new web site address for Glamour and Cocktail Dresses is www.cocktaildressandheels.com . So if you want to continue looking for cocktail dresses and evening dresses with us, please go to the above address.

Someone may ask, how in the heck did I go from Travel Memoirs to Cocktail Dresses? It's very simple. When you travel, you want to look good. When people go on a cruise, there's normally parties and formal nights.

Men wear tuxes or suits and the women wear formals. It's really amazing how one travel experience can revamp a person's wardrobe.

I recall taking a trip to Hawaii (while stationed in Alaska). I wanted a few nice outfits, dresses and new high heels. What did I do? I went on a shopping spree and begged a girlfriend for a few of her outfits.

The next post, I'll tell you about my trip to Hawaii! Remember, I was stationed in Alaska and it was around 20 degrees and when I landed in Hawaii, it was 88 degrees lol. What a contrast.

Take care and have a great holiday season.


Drifters Memoirs
Travel Banter Blog
Cocktail Dresses and Heels
@---------->-------------

Tags: travel memoirs
humor cocktail dresses

Hi Everyone,

Can you believe it's February? Well, I had to take a good look
at my surroundings and I have to say I'm blessed. Since I've
been in Southern California, I've see a few nice places.

One of the places I visited was the Queen Mary. If you're not
familiar with the Queen Mary, take a look at the poster below.
She's docked in Long Beach and a great tourist attraction.






Buy this Art Print at AllPosters.com




She's quite a beauty. She has served in wars and
was well known by the stars in her days. To learn
more about this famous ship, visit her website below.
If you're in the Long Beach area, be sure to see this
great travel attraction.

Visit the Queen Mary Here

It's unbelieveable to see what's happening on the Queen Mary.

Take care and happy travels.

Drifters Memoirs
Travel Banter Blog
@---------->-----


Tags: travel memoirs

Wow, it's been an amazing time since I've written on this blog.
Right now as I type, I'm in Kansas City, MO checking out
commercial property and visiting family.

There isn't enough time to go to all the places I want to go
here, but there is one place someone may want to check out.
Yesterday, I went somewhere I hadn't been since I was
around 10 years old.

My father and I stopped by the Liberty Memorial. It's a WWI
memorial. It's at the top of a hill that overlooks KCMO and it's
a place you'd want to stop and see. The statues and monument
are colossal.

Liberty Memorial is quite a sight to see. Take a look and see this
beautiful place.

Another place that is very popular in KCMO is Gates Barbeque.
My mother grew up with the owner, who name is Ollie Gates.
He's one of the leading entrepreneurs in KCMO. He owns all of
the Gates Barbeque restaurants and they are known for their
famous BBQ and BBQ sauce. He also owns many properties in
town. He's definitely a role model to emulate.

The other BBQ chain is Bryants BBQ. These are two places you'd
want to see if you travel to Kansas City. Kansas City is known for
their BBQ nationwide.

I'm here to check out the commercial property in the area. Many
homes and apartments are boarded up. It's so sad to see. Online
I checked the retail shopping centers that are for sale in the area.
Many of those are corporate owned for unknown reasons. Not
sure what has happened to the economy here, but looks like it's
taken it's toll.

Well today, I'm scouting a few residential properties to get a feel of
the real estate market. If I see something interesting or with
potential, I'll be sure to submit a letter of intent. We'll see what
happens. This evening I'm going to see if I can locate a Karaoke
spot to hang out at.

Well, until then, take care and thanks for stopping by.

Johnetta Matthews
Johnetta Matthews Corporation
President
Work For Yourself
New Search Engine Vulcoo
Commercial Real Estate Investing

You've seen the Expedia.com commercials with the couple
in the beachside bungalow with mosquito nets... and the thought
of going on vacation to stay in a tent gives you the creepy crawlies
already.

Not to worry, you won't need a sleeping bag and a bottle of Off! for
this exotic vacation. When was the last time you stayed in an
air-conditioned, 790 square-foot tent with wooden floors,
embroidered interior canopies, private gardens, outside deck for
sunbathing, king size four-poster bed, freestanding roll top bath
and separate shower? And just to make sure you don't feel like
you're "roughing it," your tent comes with a DVD player and minibar.

It's seems contradictory that the words "luxury" be used to
describe a tent but at the Oberoi Vanyavilas, located between
the Aravali and the Vindhya mountain ranges in South-Eastern
Rajasthan, India, the concept is far from novel.

Nestled among 20 acres of landscaped gardens, lemon and
mango trees, and lakes and fountains, are 25 tents, bordering
on one of the most extraordinary wildlife reserves in the world,
Ranthambore National Park and Tiger Reserve, which is home
to the majestic Indian tiger, as well as deer, leopard, and crocodile.

Now, before you think that this is an isolated retreat, consider
the fine dining options and extensive spa services available. In
the Dining Room and Inner Courtyard, Executive Chef Saurav
Banerjee and Indian Master Chef Arjun Singh Yadava present an
impressive spread of Western, Thai and Indian cuisine from a
revolving menu.

The exquisitely decorated restaurant features hand painted
frescoes of flowers and animals by the celebrated miniaturist
Mohan Singh Kumawat. Outside is the walled terrace of the
Inner Courtyard which is lit at night by a massive log fire
(camp fire songs optional).

As with any quality resort, there is a spa, where you'll find
steam rooms, showers and private therapy suites and a long
menu of spa treatments, massages, facials, manicures and
pedicures. Try the stimulating Indian Spice Wrap and a
delicious Orange Wrap. All the massage and aromatherapy
treatments are aimed at relieving stress and promoting a
deep sense of relaxation and well-being.

For fitness buffs who can't miss a workout, there is an
exercycle, rowing machine, steppers and a treadmill, as
well as an outdoor heated pool.

All I can do is sigh. What a beautiful way to spend a
summer vacation.

Drifter's Memoirs
Pondering Beautiful Vacations

Continuation from my posting in http://www.livejournal.com/users/bryanong/:

White Hat
When you think of white, think of neutral. de Bono has categorized information as a neutral subject. The white hat has to do with data and information.
What information do we have here?
What information is missing?
What information would we like to have?
How are we going to get the information?
When you ask for white hat thinking at a meeting you are asking people to forget about proposals and arguments and to concentrate directly on the information. What information is needed, what is available, and how it can be obtained.

Red Hat
When you think of red, think of fire and passion. The red hat allows people to show their emotions on a subject, their gut feelings. People don't need to justify their statements. It is often important to get feelings out in the open, rather than have people at a meeting have hidden agendas, feelings, or misgivings. The red hat allows these feelings to be expressed, to come out in the open.
This is what I feel about the project...
My instincts tell me this won't work.
I like this, I don't like that. The idea is that these statements are known to be "feelings" and nothing more. Once they are stated, the meeting can move on to a more constructive approach.

Black Hat
When you think of black, think of negative, or caution. The black hat is for critical judgment. It points out what cannot be done. The hope is that the black hat role will prevent us from making mistakes.

Yellow Hat
When you think of yellow, think of the sun and sunny, positive thoughts. The yellow hat role is for discussing ONLY the positive view of problems and solution possibilities. The yellow hat looks for benefits (and feasibility), but must be logically based, not intuitive like the red hat.
We are often better with the black hat. We are good at seeing what won't work, as opposed to what will. Forcing ourselves to look only at the positive aspects can be very valuable, since otherwise we don't always move forward.

Green Hat
When you think of green, think of plants and growth. The green hat is for new ideas, for creativity, for new alternative solutions.
Could this be done in another way?
Might there be another explanation?
Does anyone have another idea? (See brainstorming)

Blue Hat
When you think of blue, think of the sky and an overview. The blue hat is the hardest one to understand. It deals with controlling the thinking process. The blue hat is often "given" to one person, who controls what hat will be "worn", hence controlling the type of thinking being used. The different colours don't always follow in the same order. Depending on the situation, and the mix of people, it might be better to let people get their negative thoughts out first, or their intuitive sense, and then use yellow or green to move ahead. The blue hat comments on the thinking being used, asks for conclusions, decisions, etc. The blue hat can move from person to person, or can be a chairperson.

Source

This is by far the best site to download three column blogger template. It has all the blogger templates and it is really easy to install. Most of the sites I've visited have very limited templates or either have problems or makes it very difficult for a beginner to install. Check Webtalks blog out.

Here is an article which tells you exactly how to unshrink wool.

When wool gets wet and warm, the fibres in the wool lock themselves together and don't want to let go, resulting in shrinkage (you can get wool warm or wet, but not both), which kind of makes washing wool garments a dangerous business.
To un-shrink the wool, soak the garment in warm water with a mild wool friendly soap for about 10 minutes. This unlocks the fibres in the wool. Then lay the garment out on some towels in a cool place. Stretch the garment out to its original dimensions. The stretching pulls the unlocked wool fibres away from each other. Once this is done relax and allow your wool garment to dry. The absence of heat from the drying process allows the wool fibres to set in place without locking together and shrinking the garment again.

What is your sales organization doing about the current economic downturn? What will make a difference for your company? While the economic forecast may be “uncertain,” it is certain that our customers are reducing their budgets and spending more carefully, forcing their vendors to do the same. This economic challenge will accelerate the adoption of Sales 2.0 from a “nice to have” to a “need to have” philosophy. Companies that continue to sell the way they sold in the past will become less profitable or fail altogether. Customer preferences, the ever-rising cost of sales, and the availability of next-generation technologies are making change mandatory for companies that want to outperform the competition and minimize the impact of the economic slowdown.

What is Sales 2.0?
Sales 2.0 is not a new technology. It is the use of innovative sales practices to improve business results, creating value for both the buyer and seller, and is often enabled by Web 2.0 or next-generation technology. Sales 2.0 initiatives typically center on process and customer-engagement improvements to increase sales productivity. Sales 2.0 practices combine the science of measurable, process-driven operations with the art of collaborative relationships, using the most profitable and expedient sales resources required to meet your customers’ needs. The goal of Sales 2.0 is to produce greater, predictable, repeatable business results, including increased revenue, decreased sales costs, and sustained competitive advantage.

Sales 2.0 initiatives require changing mindset and adjusting sales strategies. A relatively simple Sales 2.0 practice involves selling more through video or web conferencing. This can be done by inside salespeople or by field salespeople who perform more of their jobs from their desks. Selling more efficiently should also mean selling more effectively, as many buyers now prefer to meet remotely via conference calls with video or web conferencing, and salespeople benefit from additional selling time that otherwise would be spent traveling. A traditional sales process that included three or four onsite visits might now have zero or just one face-to-face visit. The financial impact of reducing travel expenses can be significant and is easily measured, but the economics of giving your most expensive sales resources — your field salespeople — additional selling time is even more compelling.

Many products and services, especially those of relatively small to average value, can only be sold profitably with a remote or low-touch sales model. The definition of “small to medium orders” is different for every company, but they are generally those that fall into your bottom 50% in value. If ignored, these mid-market customers or transaction types are missed opportunities for organizations that rely solely or too heavily on a field-based sales model. And when they are sold through field sales, these smaller opportunities can derail focus and drain the organization’s profitability.

Another Sales 2.0 practice uses some “science” to accurately capture key market information and metrics such as average sales cycle, average deal size and sales-cycle conversion rates. By using a defined sales process and data analytics, you can determine how your sales force should be structured and which customers and transaction types justify the assignment of field account executives, inside salespeople, channel partners or no selling effort at all. Data analytics in this sense can range from rudimentary (pen and paper) to moderate (spreadsheets, CRM, and most reporting systems) to advanced (dashboards and on-demand sales intelligence). Rather than simply measuring the final result (revenue), a Sales 2.0 approach measures the effectiveness of every stage in your sales process by salesperson, giving managers the opportunity to provide targeted coaching. Data analytics also can be used to correlate and analyze the specific characteristics of your most profitable customers (size, industries, locations, buyer types, etc.) that produce the most revenue and profit. Sales and marketing leaders can then use this information to fine-tune your sales model and activities to ensure the loyalty of your most valuable customers and find more prospects like them.

How do I begin a Sales 2.0 initiative with limited staff and budget?
A key Sales 2.0 tenet involves experimentation, often through testing new process ideas and piloting new technology. Testing a new sales message, pricing options, new technology, or even a new sales process enables the organization to be innovative with minimal risk. Small pilot programs that use minimal resources enable ineffective ideas to fail on a small scale, while good ones can be rolled out more aggressively.

Becoming a Sales 2.0 organization requires that we proactively adapt and continually improve so we can become closer to our customers and weather the economic storm better than our competitors.

Companies Missing Big Opportunity to Turn Customer Pain Into Competitive Gain, Says CMO Council Report

Despite overwhelming agreement on the importance of customer experience and word-of-mouth, senior marketers admit their companies are failing to take decisive, company-wide action to integrate customer voice and experience into key business and marketing processes, according to a new study by the Chief Marketing Officer (CMO) Council.
Sponsored by Satmetrix, the Net Promoter Company, the study, titled "Giving Customer Voice More Volume," revealed that a surprising 58 percent of the 480 executives surveyed said their companies do not compensate any employees or executives based on customer loyalty, satisfaction improvements or analytics. Some 38 percent said their companies have no programs in place to track or propagate positive word of mouth among customers. In addition, only 29 percent said their companies rate highly in their ability handle and resolve customer problems or complaints.

The CMO Council study underscores critical deficiencies in the way companies measure, optimize and leverage customer experience to drive loyalty, improve brand value and increase business performance and growth, including:

-- Insufficient availability and aggregation of real-time customer
experience data across touch points that should be shared across the
organization

-- Poor use of customer interactions to collect insights and intelligence
or maximize up-sell and advocacy opportunities

-- Lack of Internet processes and systems to track online word of mouth
and drive customer advocacy

-- Intermittent or deficient monitoring of customer experience that fails
to provide true and timely insights into problems and opportunities

-- Too few compensation programs tied to customer experience, loyalty and
satisfaction gains

"Customer experience is one of the most critical determinants of brand strength and business growth. Yet, most organizations and senior marketers suffer from major blind spots and gaps in the way they interact, handle and respond to customer issues or problems," said CMO Council executive director Donovan Neale-May. "CMOs must assume ownership for the customer experience and establish enterprise-wide measures and disciplines to ensure continuous improvement. We are missing a major opportunity to turn customer pain into competitive gain at every touch point through better use of web and contact center technologies and processes."

Customer listening, learning and leveling are critical qualities that need to be part of an institutionalized corporate culture, notes the CMO Council. Yet, survey data demonstrates that most companies are not taking advantage of these opportunities to drive company-wide performance improvement and business growth. Instead, most companies treat customer interactions around service situations and incidents only as a problem that needs quick resolution:

-- Only 38 percent of companies gather customer insight from customer
engagement situations.

-- Just 32 percent look for ways to turn problems into new sales
opportunities, and only 15 percent introduce new products or services to
further monetize the relationship.

-- Merely 17 percent use the opportunity to identify and cultivate
potential customer champions and advocates.

While companies have a long way to go in turning detractors into brand advocates, senior marketers are clearly aware of the importance of customer experience. In fact, 83 percent of respondents said it is either "essential" or "increasingly important" in driving brand advocacy and business performance. In addition, 84 percent said positive customer experiences and word of mouth have helped their brands and businesses grow. There were 44 percent of respondents who admitted that high-profile negative customer experiences had at some time compromised their brands.

Only 31 percent rate their company's commitment to customer listening highly, but another 35 percent say it is "getting better." Although 34 percent of respondents said their companies have made no changes to the way they track and analyze customer experience in recent years, it can be seen as a positive development that 45 percent of respondents say their companies have taken steps to better integrate and analyze customer data. Another 39 percent said they have increased personalization and intimacy in their customer communications, 20 percent say they have embraced intelligent Internet analytics and 18 percent are capturing real-time information at the "point of pain."

"Companies must become more sophisticated and committed to both leveraging customer experience as a key business metric and instituting company-wide processes that drive improvement," said Laura Brooks, Ph.D. and vice president of research for Satmetrix. "The Net Promoter Score has been proven to be the most reliable customer metric for business growth, but measurement is not an end in itself. Companies need to commit themselves to understanding the key determinants of their score and continuously strive to improve their customer experience competitiveness." Brooks is co-author, with Satmetrix CEO Richard Owen, of a new book, titled "Answering the Ultimate Question," that offers a new operating model for NetPromoter success.

Other key findings of the study include:

-- Nearly two-thirds of companies do not have a formal Voice of Customer
program in place.

-- Only 13 percent of companies have deployed real-time systems to
collect, analyze and distribute customer feedback.

-- While 74 percent say they receive customer feedback via e-mail, only
23 percent say they track and measure the volume and nature of these
messages.

-- Customer voice has gone online, but only 14.5 percent track word of
mouth on the Internet

-- Only 12 percent are using a word-of-mouth marketing platform to drive
online customer advocacy.

Emily Bell, editor-in-chief of Guardian Unlimited, writes in the Media Guardian today about the dangers of encouraging reader-reporters. It’s an issue which has been causing friction between big-media who are trying to encourage new contributors and some of the press...

Why is the BBC getting involved in blogging? It's a question that was raised in a session I was running the other day. Followed by the comment: 'Blogging is for amateurs, and provides an easy way for them to put...

Empowerism - International Success Mentoring and Global Business Opportunity!: TESTIMONIAL: "Janet - you have created something truly AWESOME! My dream was to work-at-home fulltime. Thanks to Empowerism that dream is now a reality!

What really gets me EXCITED is all my friends around the world are achieving their dreams too! We are making a difference in peoples' lives and that's worth more than words can describe. It feels GREAT to share an opportunity that actually works. It works because we believe in ourselves, we believe in Empowerism and we believe in YOU!

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I haven't been active on this blog now for almost a year. Why? - I have been busy building my website revolving around personal development. In addition, I created some additional blogs which link from within my website.

If you are interested in developing your personal, spiritual and business growth, check it out now!

It is surprising how many folks are asking me if there is an inexpensive way to create PDFs. Yes, there is for under $30. And it works really well!

Read my post about it on my BusinessExcellence Blog.

Ryanair begint geleidelijk aan te komen met gratis tickets.

Blog It, is the smart solution to blog automatically and relief yourself from the headache of blogging. Read the smart features of blog-it carefully, to automate it and avoid the hard work.

The Ezine Acts RSS explains the "really simple syndication" process, how it works, how to get feeds, how to use it to automate your website & how to share it with social media & RSS platforms.

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Love and romance is about how to achieve love and romantic compatibility regardless to your age? Single, married, divorced or even aged! It doesn't matter since your heart is still beating.

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Love Problem Solution includes responses to sentimental problems posted by people in love to get their problems solved. You may find love resolution here. Read, share or provide resolutions.

Love is tender affection. But, it's broad, despite this definition. It's a natural feeling we born with it & it rises every time we connect with others.