There are several discussion groups on LinkedIn dedicated to Root Cause Analysis in one way or another. I follow a couple of them, but the one I like the most has a serious problem. So, being the dynamic (ha) and proactive (haha) person that I am, I created a new one. This new LinkedIn group […]

I'm getting so very tired of safety/accident researchers claiming that root cause analysis is an invalid, blame-focused practice that ignores systems and complexity. Most root cause investigators that I know are pretty well oriented towards process, organization, and system issues as the fundamental sources underlying problems and accidents... and even some of our simplest analysis […]

My previous post about root causes in complex systems, in retrospect, looks a little bit like a rant. That doesn't bother me too much, really... but I wish I had included the following info: it is one way to go about resolving the mess that complex systems can make of your root cause analysis. Basically, when […]

Microsoft recently experienced a significant interruption of their Azure cloud service. Since a decent amount of data was available for this incident, I decided to do a partial root cause analysis. All of my source data came from Microsoft's official Azure blog post on 2014-Nov-24. I did this primarily to create a sample analysis that […]

Root cause analysis is one of the best ways to solve difficult or significant problems, but sometimes, root cause analysis efforts fail because the corrective actions weren't effective. If the original problem happens again, or the needed improvements haven't materialized, or a new problem arises because of the corrective actions, you need to figure out what happened […]

If we want to answer any question like, how should we live, what should we do, what should we work on, what should we change, quit or start (not should really but could) it’s always best to do so from your values. If you aren’t sure about your personal values, now could be a great time to explore, clarify and prioritize your values so you can tap into your own source of wisdom and motivation, and answer all those ‘should’ questions for yourself.

IBM announced today that it has been recognized as the winner in the Business Analytics category and the Enterprise Network Storage sub-category in CRN’s 2017 Annual Report Card (ARC) awards program. The Annual Report Card summarizes results from a comprehensive survey that details solution provider satisfaction across product innovation, support and partnership for the hardware, services and software vendors they team up with. The vendors with the highest ratings are named to the prestigious Annual Report Card list of winners and celebrated as best-in-class by their partners. The results also provide the IT vendor community with valuable feedback—directly from their solution providers—that can be used to refine product offerings, enhance support offerings and improve communication with partners.

Ad revenue forecasts slashed as regional news become the first media casualties of COVID-19.

DRESSING DOWN –  Ex-AFL coach Dean Laidley’s arrest snaps are leaked to the press. Public interest or public shaming?  Plus, Aussie journo Mark Di Stefano gets caught “hacking” the competition, a breakfast TV cooking segment gets too hot to handle, and West Virginia’s governor adds to the swear jar. 

A fun swirl cake made with a beautiful yellow olive oil cake paired with classic chocolate buttercream frosting that has been bolstered with an entire tablespoon of almond extract.

Continue reading Chocolate Almond Swirl Cake on 101 Cookbooks

Sci-Tech Daresbury and IBM today announced the opening of a new building for the collaborative research facility at The Hartree Centre in Daresbury. The building, opened by the Duke of York, is the latest evolution of the long-running collaboration between Sci-Tech Daresbury and IBM.

At the International Supercomputing Conference in Frankfurt, The Weather Company, an IBM Business, today announced a plan to help improve weather prediction globally via a new collaboration with the University Corporation for Atmospheric Research (UCAR) and the National Center for Atmospheric Research (NCAR), a federally funded research and development center for the atmosphere and Earth’s geospace systems.

IBM today announced that CipherHealth, a SaaS healthcare provider, has deployed IBM Power Systems™ infrastructure to run its technology platform that helps healthcare providers reduce re-admissions and improve the patient experience by providing effective patient engagement from pre-hospitalization through to post-discharge. The move to the new infrastructure has halved CipherHealth’s monthly infrastructure costs, and improved its data processing times by nearly 90 percent.

IBM and Telestream announced today at IBC 2017 a game-changing solution for high-speed capture and production of live, broadcast quality video from remote locations for faster production turnaround. Telestream Vantage powered by Aspera combines Aspera’s FASPStream high-speed streaming technology and Telestream Lightspeed Live Capture media processing platform to enable production teams to work on live video feeds from remote locations in near real time.

IBM today announced that IBM Watson Internet of Things (IoT) has been named a Leader in the IDC MarketScape: Worldwide IoT Platforms 2017 Vendor Assessment (Doc # US42033517, July 2017). The report highlights IBM’s Watson IoT Platform on IBM Cloud, which today is being used by thousands of clients and partners across six continents including BMW, KONE, HARMAN and more.

IBM MTN, a leading African telecommunications provider, Wageningen University (WU) in the Netherlands and Prodapt, today announced they are harnessing IBM Internet of Things (IoT) technology as part of the MTN Connected Wildlife Solution. The solution will help predict threats and combat the poaching of endangered rhinos at Welgevonden Game Reserve in South Africa, with the intent to expand the solution to other reserves in future.

IBM today announced the first clients to tap into its IBM Q™ early-access commercial quantum computing systems to explore practical applications important to business and science. They include: JPMorgan Chase, Daimler AG, Samsung, JSR Corporation, Barclays, Hitachi Metals, Honda, Nagase, Keio University, Oak Ridge National Lab, Oxford University and University of Melbourne.

IBM today announced two significant milestones in making the on-premises IBM Cloud Object Storage System much more accessible for customers with new compliance-enabled vaults and concentrated dispersal mode capabilities.

IBM and West Virginia University’s Center for Disability Inclusion (CDI) today announced they are developing a first generation mobile workplace accommodation case management app to help U.S. businesses create inclusive workplaces for employees with disabilities.

IBM announced today that Acrow, one of Australia’s leading suppliers of scaffolding and formwork for the construction industry, has selected IBM and IT Easy , to implement a total infrastructure refresh built around IBM Cloud, mobile, and network technology.

IBM today announced that Clarient Global LLC (“Clarient”), a joint venture established to transform client data and document management in the financial services industry, has selected VMware Cloud Foundation on IBM Cloud to continue to enhance its existing SoftLayer private cloud implementation for its Clarient Entity Hub platform.

The Weather Company, an IBM Business and Rogers Media announced today an agreement to provide weather information and content customized specifically for the Canadian market. With this agreement, The Weather Company will provide in-depth weather data and forecasts, as well as curated content, across Rogers Media properties. In turn, Rogers Media will provide locally relevant articles, photos and video content across the Canadian versions of The Weather Channel app and website (weather.com) to provide residents with the most pertinent information possible. The Weather Company and Rogers Media will also align to enhance advertising across both companies’ properties, with Rogers leveraging its ad sales capabilities to monetize The Weather Channel properties in Canada.

IBM announced today that Southern Connecticut State University (SCSU) has integrated IBM Watson Analytics to help create new services and programs based on data-driven insights to improve students’ academic achievement and development.

IBM today announced that Joanne Wright, Vice President Supply Chain has been selected to speak at the upcoming Supply Chain Summit Conference, which takes place in Chicago on June 14-16.

IBM today announced that for the seventh consecutive year, Gartner, Inc. has named IBM as a leader in the April 2017 Gartner Magic Quadrant for Multichannel Campaign Management.

IBM today announced that Mammoth Resorts, the leading four-season mountain resort operator in California, is using Watson Customer Engagement solutions on the IBM Cloud to create customized offers that are helping to drive record numbers of visitors to the resort every year.

One morning at the tidepools and chance upon the largest creature on earth.

3D printers can be loud and hot, but they don't actually use a ton of electricity.

I lowered my NOx emissions by 234 PPM

Bank of Montreal (BMO), CaixaBank, Commerzbank and Erste Group have joined an initiative launched by UBS and IBM in 2016 to build a new global trade platform based on blockchain technology. This new platform, called Batavia, is built to be openly accessed by organisations of all sizes anywhere in the world, and can support trade finance for transactions across all modes of trade, whether goods are being transported by air, land or sea.

[Image: Diamond nanowires produced by physicist William Gilpin, used only for the purpose of illustration.] As part of some early prep, just putting notes together for a workshop I’ll be leading in Moscow later this summer, I thought I’d link back to this 2014 post by Paul Gilster on Centauri Dreams about “SETI at the … Continue reading "Synthetic at Every Scale"

[Image: An example of gravitational lens effects, via Wikipedia.] Over at WIRED, Daniel Oberhaus, author of the recent book Extraterrestrial Languages, takes a look at some proposals from NASA’s Innovative Advanced Concept (NIAC) program. “Among this year’s NIAC grants,” Oberhaus writes, “are proposals to turn a lunar crater into a giant radio dish, to develop … Continue reading "Gravitational Lensing, Interstellar Cinematography, and the Future of Magical Warfare in Space"

[Image: The “so-called Tower of Babel,” photographed in 1932; courtesy Library of Congress.] I posted these on social media the other day, but I thought I’d include them here simply because of how much I love the casually jaw-dropping caption used for these over at the Library of Congress. This eerie pile of bricks looming … Continue reading "The “So-called Tower of Babel”"

IBM announced today that Mediacorp, Singapore’s largest media company, has completed a digital transformation of its broadcast operations using IBM Hybrid Cloud solutions as part of the move to a new office building in Singapore’s one-north district. The Mediacorp broadcast operations team can now more quickly, seamlessly and efficiently deliver video and audio content to consumers across different platforms, including new mobile apps, interactive televisions and other connected devices.

IBM is bringing its expertise in sports venue infrastructure design and implementation to the practice field for newly formed Major League Soccer Club, Atlanta United, providing a year-round, state-of-the art technological experience for the players and staff.

As businesses increasingly recognize the opportunity to increase productivity, improve customer experiences and deliver new products and services through intelligent automation, Blue Prism and IBM have joined forces to deliver a secure, scalable and easy-to-use Digital Workforce for enterprises worldwide, such as Walgreens.

IBM Security today released a global study examining consumer perspectives around digital identity and authentication, which found that people now prioritize security over convenience when logging into applications and devices. Generational differences also emerged showing that younger adults are putting less care into traditional password hygiene, yet are more likely to use biometrics, multifactor authentication and password managers to improve their personal security.

China Construction Bank (Asia) Corporation Limited (“CCB (Asia)”) and IBM today announced the development of the first blockchain-enabled bancassurance project in Hong Kong. Built on the IBM Blockchain Platform, the solution is designed to streamline CCB (Asia)’s bancassurance process and greatly enhance customer experience and the quality of services delivered through faster transaction processing time and increased transparency.

IBM today announced it is building an industry-first insurance platform on the IBM Cloud that aims to improve the processes and economics for new product development, underwriting, and benefits delivery.

NASCAR and The Weather Company, an IBM Busines, announced today a multi-year agreement that will optimize the weather-related decision process for NASCAR as it incorporates hyper-local weather data and forecasts into their races to improve race-day operations and fan engagement. As part of the agreement, The Weather Company, via The Weather Channel brand, becomes the Official Weather Partner of NASCAR.

Mayo Clinic and IBM Watson Health today unveiled results from early use of the Watson for Clinical Trial Matching, an IBM cognitive computing system. Use of this system in the Mayo Clinic oncology practice has been associated with more patients enrolled in Mayo’s breast cancer clinical trials.

IBM Japan today announced that Sony Corporation and Sony Global Education, a subsidiary of Sony that works to provide global educational services, have developed a new blockchain-based student education records platform. With the solution, school administrators can consolidate and manage students' educational data from several schools, as well as record and refer their learning history and digital academic transcripts with more certainty. The new platform, developed using IBM Blockchain, uses blockchain technology running on the IBM Cloud to track students’ learning progress, as well as establish transparency and accountability of scholastic achievements between students and schools.

As the new school year begins, elementary school teachers across the United States are now able to access a new, free online tool designed to provide elementary school teachers with targeted math resources for their kindergarten through fifth grade classrooms.

The IBM board of directors today declared a regular quarterly cash dividend of $1.50 per common share, payable December 9, 2017 to stockholders of record November 10, 2017.

The IBM board of directors today declared a regular quarterly cash dividend of $1.50 per common share, payable March 10, 2018 to stockholders of record February 9, 2018. IBM has paid consecutive quarterly dividends every year since 1916.

Highlights  IBM scientists have measured how long information can stay in an individual atom  IBM breakthrough enables ability to actually record, study and visualize the magnetism of individual atoms at staggering speeds – one million times faster than previously possible  Could be valuable tool to study solar cells, quantum computing and storage-class memory at the nanoscale Today IBM researchers published a breakthrough technique in the peer-reviewed journal Science that measures how long a single atom can hold information, and giving scientists the ability to record, study and "visualize" extremely fast phenomena inside these atoms.

• Con vigencia de 10 años, Banorte e IBM firman alianza estratégica que permitirá establecer las bases de un nuevo modelo de banca enfocado al cliente, y mejorar sustancialmente sus índices de eficiencia para alcanzar niveles cercanos al 40%, así como retornos sobre capital superiores al 20%. El acuerdo incluye servicios de consultoría y de tecnología, investigación y desarrollo. • “Estamos plenamente satisfechos con el acuerdo logrado, pues este suma el mejor talento humano, tanto de IBM, como de Banorte Ixe, y está en línea con nuestra búsqueda de herramientas tecnológicas para servir a nuestros clientes de manera individualizada”: Alejandro Valenzuela.

IBM anunció hoy que un 40% de los principales bancos e instituciones financieras en el país cuentan con protección de fraudes en línea que se sustentan en la solución Trusteer de IBM, con la cual la seguridad de los clientes está respaldada al realizar transacciones electrónicas.

El actual entorno tecnológico impulsa a las empresas a transformar sus modelos de negocio en un escenario en donde, según la Organización para la Cooperación y el Desarrollo Económicos (OCDE), el 25% de la economía mundial será digital en los próximos cinco años. De esta forma, el uso de nuevas tecnologías se vuelve la pieza clave para asegurar tanto competitividad, como su alto desempeño.

El Grupo BBVA acaba de formalizar un acuerdo con IBM para que esta firma asuma la operación y transformación de la infraestructura tecnológica actual de BBVA y el procesamiento de datos en América Latina y EE.UU., actualmente gestionada por su filial ATA en México.