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AI-powered document SDKs, low-code solutions, and a workflow automation platform deliver the building blocks to accelerate digital transformation in modern businesses

Coveo, a leading enterprise AI platform that brings AI search and generative AI (GenAI) to every point-of-experience, is joining the AWS Independent Software Vendor (ISV) Accelerate Program, bringing AWS co-sell support to Coveo's range of AI search, recommendations, and generative experiences. AWS ISV Accelerate Program is a co-sell program designed to help AWS partners expand their proprietary reach by connecting ISVs with the AWS Sales organization.

As a platform designed for back-office operations, the Zone Data Platform surfaces meaningful insights specific to the user's industry for better, more informed decision-making

By infusing cameras with advanced AI technology, Video AI Agents enable cameras to identify, reason, and trigger responses to real-life incidents without requiring human intervention

Tagging the content at the article and sub-article level will make it easier to surface content more precisely relevant to the SSP community

Workwear brand migrates more than 600 workloads from multiple legacy backup vendors to Rubrik Security Cloud

Leader in industry-specific enterprise software Epicor chooses Agiloft to digitally transform its contract-driven processes

PeerGFS improves productivity and availability while minimizing recovery time in disaster scenarios

Sugar Enterprise will help the company improve free-to-paid user conversions and build customers for life

Cloud-based BMC Helix and Control-M deliver mission-critical capabilities for today and set up future AI use cases for success

PrestigePEO leverages AI-driven insights for informed decision-making and optimal pricing strategies

Qantm AI will incorporate SQream's offerings to streamline data analytics for complex insights across industries

Luggage repair and claims specialist selects Rootstock Manufacturing Cloud ERP to transform global operations and support future growth??

TomTom migrated to Storyblok within 3 months and decreased content development costs by 30%, according to the company

Quadient delivers powerful, reliable, and transformative solutions to drive substantial business value for highly regulated industries

Atlantic.Net?empowers customers to advance offerings through market-leading AI cloud solutions, helping to speed up the adoption of AI compute for software developers and businesses

Caldic will work with Syniti to help future-proof its data landscape and optimize data quality

Mastek's next-gen solution dramatically reduced customer response time

Arcitecta extends its reach to the museum and cultural asset market

The goal of the collaboration is to develop advanced algorithms that yield more efficient and user-friendly visual representations of application structures

Creatio works to transform legacy processes that impact enterprise productivity

University to use the Altair HyperWorks and Altair RapidMiner platforms in groundbreaking electric propulsion digital twin project

As the risk of wildfires in developed areas continues to increase, customers can now access highly accurate data for the protection of people, properties, and land

A global leader in respiratory medical solutions looks to eliminate manual processes and consolidate on a modern revenue lifecycle management platform for future growth

Quadient's digital automation platform will help design, create, and seamlessly manage thousands of daily customer communications

Since migrating to MongoDB Atlas, Toyota Connected has increased efficiencies in everything from its infrastructure to its call center

CCC is developing a beta version of a new Ringgold Service to help disambiguate and validate the identity of researchers

The Stravito enterprise insights platform has enabled Delta to democratize its insights and maximize its research potential, improving the flying experience for customers and employees alike

Experts joined KMWorld's webinar to explore how GenAI is rapidly changing the world of search and product experiences, from technological requirements to customer expectations

We hope this list of Readers' Choice Awards winners will be a resource to help you choose wisely when looking for new solutions. As the field continues to evolve, recognizing excellence and innovation remains a constant, even as how knowledge sharing is accomplished morphs in tune with technology changes.

The ability to centralize the knowledge found in the distributed tools, repositories, and databases for KM?practitioners is the defining characteristic of today's technologies. Generative machine learning models not only play pivotal roles in managing that knowledge to make it meaningful to users, but also in enabling them to interface with it on-demand, for ad-hoc use cases.

We are in the earliest stages of Agentic AI, and, much like the early days of RPA and GenAI, there's a lot of excitement but also a lot of uncertainty. While the potential benefits are enormous? streamlined operations, lower costs, fewer human errors?there are equally important concerns about job displacement, bias in AI decision making, and a lack of transparency in how these systems operate.

Today's AI has many different flavors and architectures, along with massive amounts of memory and processing capacity. We could probably make better use of this computational power by looking at how we can improve the quality of our queries and, as a result, make better quality decisions.

We can talk about these relationships as links. They're not expressed in blue underlined text, and you can't click on them. But they are the relationships among words that matter in any particular circumstance. They are the relationships that give words meaning. And as in life, those meanings are multiple and contextual. Without those relationships, there is no language.

KnowledgeLake's solutions are designed to improve data accuracy, reduce operational costs, and enable faster decision-making, particularly within industries that handle large volumes of content, such as financial services, government, and healthcare.

AllegroGraph is designed to seamlessly integrate?with LLMs, providing the most secure and scalable AI solution for enterprises. AllegroGraph offers a comprehensive solution platform including Large Language Models (LLMs), Vector generation and storage, Graph Neural Networks, Graph Virtualization, GraphQL, Apache Spark graph analytics, and Kafka streaming graph pipelines.

The eGain Knowledge Hub is a rich, "whole-product" AI?knowledge solution that has created transformational value at speed and scale for Global 1000 companies and government agencies alike.

There is undeniable potential in generative AI and large language models, but these tools alone come with significant gaps and challenges. AI often needs additional technologies to create guardrails around data security and response accuracy.

Sinoway defines GenAI as it applies to the business environment as an extension of how AI and machine learning have been used for decades, which had been primarily numeric. GenAI now allows for the same applications, but with text, video, and audio. The same tools we applied to numbers we're now applying to words. GenAI analyzes literally millions, even billions, of data-points and makes predictions about the next letter in a word, the next word of the sentence, or the next sentence in a paragraph. It then comes up with a response to answer a query. Its predictive qualities usually produce good answers, but the possibility of hallucinations, which is what incorrect predictions resulting in wrong answers are called, is worrying.

Practicing the art of change management means accounting for organizational culture, which refers to the ingrained social norms and beliefs of an organization. It is comprised of values, belief systems, leadership styles, collective unspoken assumptions, stories, and rituals, as well as an organization's character and orientation.

What organizations that depend on dynamic documents really need are solutions that work seamlessly across all platforms. This way, organizations can eliminate compatibility issues and reduce most?if not all?of the costs that are associated with restricted formats.

One thing is clear: The widespread adoption of GenAI will not lead to fewer knowledge jobs, but rather, it will pave the way for their growth and evolution.

eGain, the AI knowledge platform for service, is unveiling the eGain AI Agent, the latest product from eGain announced at its Solve 24 conference. Designed with engagement and clarity at its core, eGain AI Agent brings true knowledge system integration to the burgeoning world of agentic AI.

This latest release leverages technologies from OpenAI, Meta, and Google

Experts from Shelf, Coveo, and Progress Semaphore joined KMWorld's webinar, Unlocking the Power of RAG, to speak to the nuance of extracting value from RAG at scale while mitigating its complications

The FedRAMP designation sets Keeper apart from its competitors as the best-in-class zero-trust and zero-knowledge cybersecurity solution for government agencies

This integration centers on the strategic marketing opportunities associated with email signatures, enabling marketers to deliver personalized, data-driven communication that improves contact relationships and engagement

An Enterprise CSP offers enterprise-grade custom AI models for driving growth

Versium's Dedupe allows users to compare data points across various fields