I used Anyvan Limited to move a piano from my house to my daughter's property, but it was damaged in transit. But Anyvan now says it only acts as an agent and accepts no liability.

When you're making a complaint to a company, knowing your consumer law is important. This is what you need to know about what covers you now.

My elderly relatives are still owed £2,000 for a cancelled order. The company promised every week for three months that a cheque would be sent, but still haven't paid up. Can you help?

I have taken over the management of my mother's finances under a power of attorney which she granted.  She used to pay my children's school fees. Can I continue to make these payments?

My wife and I have been foster carers for more than 11 years. In 2017 we fostered a teenage girl for three months. In July I discovered she had stolen two credit cards - Barclaycard and Creation.

Labour promises, such as free broadband and a pensions bailout for women born in the Fifties would eviscerate public finances, destroy our credit rating and lead to a run on the pound.

My shower broke and my landlord decided to fix it himself rather than pay the plumber to do it. He has now completely removed the shower from the wall. Is he legally allowed to do this?

I have just started a new job and joined the company pension plan. I'd like to take a more active role but I don't know how to find out what I can and can't do and where I should go from there.

As a multiple victim of the implosion of the Woodford investment funds, facing heavy losses, I can't but think that the response of Bailey and the FCA to early warnings was dilatory and timid.

The start of the year often brings with it a raft of new gym membership sign-ups as we try to shift those extra pounds gained over the festive period.

I received a letter from a credit recovery company at the end of November demanding £290, which has now risen to £360.

I am a shared ownership resident in a London block of flats who recently tried to staircase my mortgage. However, the lender was worried my balcony might be flammable. Now I can't remortgage.

I am the treasurer of a 300-year-old bowling club. In October, I received a water bill for £1,335.29 (£1,220.72 actual plus £114.57 estimated). Bills had previously been about £30 per quarter.

I recently had my phone stolen and within five minutes of losing it, over £200 was spent on Google Play. Neither EE or Google have said they can help me. How can I get my money back?

Abigail bought a shower from Screwfix for £119.99 and when Triton refused to repair it, the retailer stepped in and treated the customer right. Here's how to get the same result

Parking tickets are the bane of every driver's life. Many of us who drive have fallen victim to them at some time or other - and often they are fair. But at times they are downright wrong.

I was listening to music on my Spotify account when I found it had been taken over by someone else and I couldn't listen to my own music. How was someone able to get access to my account?

I closed my company in March last year. Final corporation tax due stood at £2,232 and I have tried repeatedly to pay this, but now the company is closed, the Revenue just does not accept it.

P.S. writes: I am secretary of a not-for-profit charity. ScottishPower for some reason reduced the utility payments for our premises from £748 a month to just £1.

I have an annual train season ticket which cost just over £5,000. However, I now have to work from home until June 2020. Can I get a refund or delay the ticket until I am back to work?

Our boiler has been playing up since the weekend and we ideally need a plumber to come over and check it over. Are engineers able to come out to do necessary maintenance?

I live in a small, one bed, second story flat. As the weather is getting hotter, so is my flat. What are the best methods, aside from opening windows, to cooling it down?

Someone told me the other day that I should now be washing all clothes at 60 degrees to kill viruses such as coronavirus. Should I wash at 60? And if I do, how much extra would this cost?

My account with Scottish Power has been under review by the energy supplier for more than 18 months, as it insists we owe more than £7,000. The company claims we have not paid since 2013

I joined ScottishPower for my electricity in March 2017, paying £190 a month. In March last year, they asked for weekly readings and said I was not paying enough.

Jan Moir picked out a selection of retro British puddings, after BBC Radio 4 Woman's Hour presenter Jane Garvey, was forced to apologise for claiming that Arctic Roll is a 'low-level pudding'.

Fans of the BBC hit drama Killing Eve have been thrilled to spot so many filming locations they recognise from suburban London neighbourhoods in the programme.

The TV presenter, 52, showcased her svelte physique in the vibrant asymmetric number, which boasted one dramatic statement sleeve.

The Little Britain star, 46, made the remark during an appearance on Friday's edition of Lorraine, as he discussed how he's been in quarantine.

AMANDA PLATELL: The most reliable, and dare I say wooden, member of the younger royals stole the show with a comic turn on the BBC's fundraiser The Big Night In.

Sir Peter Fahy, former Chief Constable of Greater Manchester Police, told BBC Breakfast today that police do not want to get drawn into 'game' of counting the number of people in each household.

Pubs have been shut since the UK went into lockdown on March 23, but Professor Robert Dingwall (pictured) said it is time to relax the rules.

Germany's foreign minister Andreas Michaelis has revealed that the country has 40,000 intensive care beds, 30,000 of which could be used with ventilators.

Nicky Clarke has admitted he 'despairs' over the lockdown haircuts the British public are giving themselves amid the lockdown.

It was confirmed by the BBC on Tuesday that the dance competition show would not return,  after it was reported that it had been dropped by the channel following dwindling ratings.

The actress, 32, joked she was in need of a 'filter' after going a week without washing her hair in lockdown, but still looked incredible, as she thanked Our Girl fans for their continued support.

The one-off programme, currently titled Tackling Mental Health With the Duke of Cambridge, will see the prince examine 'men's mental health through the prism of football'.

Sir John Bell, Regius professor of medicine at Oxford University, said 'several hundred' people have now been given the jab in the first British trial to find a vaccine.

Despite plans still being up in the air, the presenter, 49, has insisted producers will do whatever it takes to get the BBC favourite to return to screens in the coming months.

BBC presenter Deborah James, 38, from London, who has incurable stage four bowel cancer, told yhr White Wine Question Time podcast she's 'weirdly enjoying' the coronavirus lock-down.

The BBC2 show, which saw Monty Don self-filming footage from his garden, drew an audience of 2.7million on April 24 as the programme was made for the first time by a socially-distanced crew.

TALK OF THE TOWN: Eleanor Tomlinson, who played flame-haired Demelza in Poldark, has revealed KFC is her late-night choice of takeaway, rating it superior to one high-street rival.

The BBC, another key Premier League partner, has also complained to the European Commission about Saudi Arabia regarding TV piracy, which could scupper state's bid to buy Newcastle.

Mr Dowden urged director-general Tony Hall to 'uphold the highest standards in relation to integrity and impartiality' in the wake of the Panorama programme which featured five left-wing activists.

Speaking to Evanna Lynch and Riyadh Khalaf on the BBC's Obsessed With... podcast sexpert Alix Fox said Normal People's portrayal of sex often left her 'wincing' and were 'ominous'.

EastEnders bosses have reportedly held crisis talks about how they'll tackle coronavirus filming issues when production on the BBC soap recommences in June.

In BBC Three's Boys Banged Up, filmed at Hydebank Wood prison in Northern Ireland, inmate William claims he self harms out of remorse for his part in an attack on a young girl.

Mick Jagger provided a hilarious 'public service' video snippet as part of Jimmy Fallon's Tonight Show at home on Monday, modeled to look like an old-school BBC News announcement.

A row was triggered after Lord Sugar posted a tweet suggesting followers buy a Stylsmile teeth whiteening toothbrush kit, which costs £149.99, as a Christmas present. He failed to note his ownership.

Bored lockdowners rearranging furniture are often left with dents made by sofas on their carpets. Ex Bake Off winner Nancy Birtwhistle, from Lincolnshire, has shared her tip for removing them.