Struggling to grow revenue past $500K, Lavender transformed their operations with Sera, the all-in-one FSM solution.

Evolving AI technology is becoming an important business tool for personalizing customer experience, analyzing data, and much more.

 “Technology’s not going to solve everything, but you need to know how to use it,” Nelson Valderrama, CEO of Intuilize, told HVACR distribution professionals during the recent Heating, Air-conditioning & Refrigeration Distributors International conference.

AI can make work easier, more efficient for boots-on-the-ground HVAC professionals.

Josh Crouch and Tersh Blissett, who have HVAC backgrounds, say AI can be employed in an answering service or a chatbot, for outbound dialing, as a technician’s assistant, or to respond to customers’ online reviews.

Read this eBook to find out more on software solutions that help contractors reduce wasted time and cost.

As AI technology continues to advance and becomes nearly indistinguishable from a human representative, HVAC companies can use these tools to help streamline the workloads of CSRs.

The gold winner can service, certify, and ship a combustion analyzer the same day it’s received.

Contractors can get more productivity from staff by letting software take care of the small things.

Artificial intelligence, or AI, is now able to handle many of an HVAC contractor’s administrative tasks, and also help employees perform their own tasks better.

ServiceTitan software is a platform where residential HVAC, plumbing, and electrical businesses can access everything from call bookings, customer experience ratings, dispatching, marketing campaigns, and financing options for customers.

This article lists four ways contractors can stock their trucks to guarantee they keep rollin’ in the dough (pun intended).

This service reduces fleet downtime due to roadside emergencies or inconveniences like dead batteries, empty fuel tanks, flat tires, etc.

This product provides central management on one platform for both employees and owners.

Azuga studied 3.6 million driver behavior datasets from its GPS fleet tracking devices over the first five months of 2019.

GPS Insight, a provider of fleet software for organizations, announced the acquisition of ServiceBridge.

Here are managerial strategies that contractors can incorporate to improve driver safety and management during the winter season.

As business owners start preparing their companies to withstand the increased volume of business, it’s imperative they do the same with their fleets.

It’s been said that technology takes longer to arrive than expected, but once it does, adoption occurs more quickly than expected as well.

The latest version of the ProMaster work van from Ram, the truck division of Stellantis, offers many features previously only available on consumer vehicles.

HVAC contractors can incorporate a variety of best practices to ensure fleet vehicles are kept running as much as possible.

Add “increased risk of theft” to the growing list of concerns HVAC contractors face as they grapple with a shortage of supplies and equipment. Both HVAC equipment and service vehicles prove prime targets for thieves.

It goes without saying that HVAC work shifts with the seasons. But did you know that the same mentality can apply to your company vehicles?

Since the COVID-19 pandemic struck nearly three years ago, automobile manufacturers have had trouble getting many of the parts — computer chips especially — required to assemble the vans and trucks that field-service businesses use daily.

Software can increase productivity, better manage labor, encourage retention, and keep things consistent and organized. But it’s up to HVACR contractors to choose the right software and take the proper stops to implement it.

HVAC software companies Bluon Inc. and Sera Systems Inc. intend to join forces, bringing a new level of modern productivity to the HVAC industry from OEM to distributor to contractor to technician and all the way to the consumer.

By tracking and monitoring service, productivity, and fuel metrics, HVACR fleet managers can better measure their fleet improvement efforts and quickly spot process and operational issues that need to be addressed.

Having the right fleet management solution can increase employee accountability, efficiency, safety, and grow an HVAC company.

Used in new construction and retrofit applications, the product is small, light, and customizable.

The first phase took effect on January 1, 2018, and increased the minimum efficiency of commercial rooftop units (RTUs) by about 13 percent.

This product allows technicians to safely lift, move, and set commercial rooftop a/c units up to 27-ton capacity or 2,500 lbs.

At a booth thick with traffic at the AHR Expo’s, commercial product manager Schlegel talked about Johnson Controls’ new YORK Sun Choice rooftop unit.

“Obviously, energy conservation and energy efficiency are two huge trends in the market.”

With each passing year, rooftop system developers find new ways to improve this staple piece of HVAC commercial equipment.

Artificial intelligence (AI) is one of the most promising — and exciting — technologies to come to the HVACR industry in a long time.

Commercial rooftop units feature a host of intelligent solutions to improve efficiency and ease of service/installation.

Packaged rooftop units are the workhorses of the commercial market, providing cooling to approximately 60% of U.S. commercial building floor area.

The second phase will take place on Jan. 1, 2023, and require an additional 15% increase in efficiency.

Sustainability is core to the thinking at Rheem and was a common theme throughout the AHR Expo.

A Model L rooftop unit was the dominant display at the Lennox International booth at the recent AHR Expo in Las Vegas.

For many manufacturers, higher efficiency systems have been in the works for a while, but the 2023 DOE standards, pandemic, and current supply chain issues have added pressure.

The ACHR NEWS caught up with Johnson Controls’ “Game On” Roadshow at its final stop in Rochester Hills, Michigan.

Manufacturers were eager to show off their latest energy-efficient RTUs, many of which can also be used to meet building owners’ decarbonization and electrification goals.

Trane introduces Thermal Battery™ Storage-Source Heat Pump System, Trane/Mitsubishi Electric HVRF, Versatile Axiom™ Water Source Heat Pumps, Next-Generation Precedent® Rooftop Units, and two enhanced air handlers. 

Working through one company and a fixed stipend, EaaS/EEaaS is designed to simplify and streamline all on-site efficiency upgrades, eliminating massive equipment costs, supply chain delays, unexpected maintenance charges, and more.

Big-picture economic factors, such as inflation and rising interest rates, haven’t had much impact on RTU sales.

The speedway’s original HVAC equipment, installed nearly 30 years ago, was outdated, and with one HVAC unit per suite, the cost to run and maintain the equipment was significant.

The District is launching both the Home Efficiency Rebates (HER) and the Home Electrification and Appliance Rebates (HEAR) programs to lower energy bills by lowering costs for energy-efficiency home improvements.

The company’s Partners of the Year are chosen based on growth, customer service, and sales and delivery of advanced HVAC solutions for both residential and commercial needs.

John Milligan, who had been an equipment operator and a member of the International Union of Operating Engineers, was left paralyzed from the waist down by a car accident in 2022.