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Virgin Media account charged me £100 after I closed it

I decided to cancel my contract with Virgin Media and sign up to broadband with Plusnet. However, after this, I received a letter from Virgin saying I owe them nearly £100. What can I do?




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Should I cancel my high-interest credit cards I no longer use?

Whether you've got a bad credit history or no credit history to speak of at all, you might find you are forced into applying for credit cards with higher interest rates.




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ASK TONY: Foster child stole our credit cards now we're paying the price

My wife and I have been foster carers for more than 11 years. In 2017 we fostered a teenage girl for three months. In July I discovered she had stolen two credit cards - Barclaycard and Creation.




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RUTH SUNDERLAND: The North needs a Boris boost. Otherwise, his new voters won't forgive him

A wave of people in the old Labour heartlands of the North have taken a huge psychological and emotional step by voting Tory for the first time in their lives. They have not done it lightly.




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TONY HETHERINGTON: My 90-year-old father's £600 fine after tax error 

My dad will be 90 next month and has severe health issues. Revenue & Customs wrote saying he no longer needs to submit a tax return.




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How did a fraudster take out a Three mobile contract in my name 

I received a letter from a credit recovery company at the end of November demanding £290, which has now risen to £360.




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Why did Shelter back a squatter in my dad's house? TONY HETHERINGTON investigates

My father bought a house in Stockport, Greater Manchester, in 1971. Several years ago, a tenant tried to seize ownership by claiming squatter's rights.




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I want to remove my smart meter but have been told I will be charged £150. Why is this?

I moved into a property in October and found it had a first generation smart meter installed. When I asked about having it removed, I was told it would cost £150. Can I not have it removed for free?




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BT has left me without internet and I need it for my heart monitor

My mother moved from one flat to another in mid-December. Her broadband stopped working after the move and BT have not fixed it even though she needs it as her heart monitor requires wi-fi.




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TONY HETHERINGTON: Since your last intervention, Revolut has taken £2,500 from my wife!

I had hoped that after your probe into Revolut, we could move on. But it has messaged my wife, saying that her account has been closed and funds returned 'to source'. Well, I was that source. Where's the cash?




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ASK TONY: Water torture of our £1,300 bowls club bill

I am the treasurer of a 300-year-old bowling club. In October, I received a water bill for £1,335.29 (£1,220.72 actual plus £114.57 estimated). Bills had previously been about £30 per quarter.




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ASK TONY: STILL waiting for £800 refund after Corsica crash in 2017

My son rented a vehicle in Corsica in July 2017 and was involved in a minor accident which was not his fault. Enterprise Corsica, the car hire firm, has not repaid his €950 excess.




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Basil! I never even use the name...but fraudsters stole it 

S.A. writes: I think some scammers are operating off the back of Beside Asset Management Limited, which you have written about before.




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What can I do to cool down my one bed flat now the weather is getting hotter and I'm stuck inside? 

I live in a small, one bed, second story flat. As the weather is getting hotter, so is my flat. What are the best methods, aside from opening windows, to cooling it down?




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£186 vanished after my Wayfair account was hacked: ASK TONY

The homewares website Wayfair emailed to inform me my account details, including had been changed. I tried to check my account but my password had been changed.




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ASK TONY:I got a £994 bill... years after I left my student digs 

In June 2014 I moved out of a student house I had been living in for two years while at university. The accounts were in my name. We always paid the full amount of our energy bill on time.




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JANE FRYER recalls the man who revolutionised the entertainment industry 

JANE FRYER: By the time he was 23, Ronan O'Rahilly had fled his native Ireland for London, was running a successful club in Soho, The Scene and set up a record label.




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Russian hamsters go head-to-head in hilarious race where they reach up to 600 strides a minute

Two Russian hamsters prove their incredible speed going head-to-head in a race around a wheel, shoving each other aside as their competitive streak shows. BBC Earth filmed the hilarious hamster race.




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Peter Kay thanks NHS staff and key workers for taking part in Amarillo remake

The comedian, 46, has thanked NHS staff and key workers for taking part in the Amarillo remake as he prepares to reunite with Tony Christie for epic an Big Night In performance on BBC 1.




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Forensic scientist, 46, wins case after her boss asked if she didn't like him because she is gay

Jo Millington (right), one of Britain's leading forensic scientists, was 'upset and embarrassed' when Joe Arend confronted her and brought up her sexuality, an employment tribunal in Reading, Berkshire heard.




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Computer says YES! Little Britain revival has BBC Big Night In viewers demanding a new series

The BBC's Big Night In kicked off on Thursday evening to raise funds for Children In Need, Comic Relief and the battle against COVID-19.




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BBC misses the point AGAIN as viewers SLAM the use of FIVE presenters for Big Night In

The BBC was attacked by viewers on Twitter for the second time this week on Thursday night, as it hosted its second telethon for charity.




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The Big Night In viewers express concern over Peter Kay after he 'looks unwell'

The comedian, 46, appeared in a clip from his Bolton home to introduce his track Is This The Way to Amarillo.




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Matt Lucas is keen to 'get fitter' after putting on 'a bit of weight' during the UK's lockdown

The Little Britain star, 46, made the remark during an appearance on Friday's edition of Lorraine, as he discussed how he's been in quarantine.




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Hoax circulates on Twitter claiming that Elon Musk and Grimes are naming their child Influenza

The false claim seems to have originated from a fake news site called World Grey News earlier this week and rapidly gained traction on Twitter.




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BBC News apologises after mistaking Brighton Pavilion for a mosque during a report on Ramadan

The gaffe took place on BBC Wales during a live broadcast on Friday and was instantly spotted by eagle-eyed viewers.




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Former BBC Radio 4 presenter Richard Sanders dies, aged 62, after catching coronavirus in hospital 

Mr Sanders, who presented the programme Farming Today until 1998, died after contracting COVID-19 while in hospital, current presenter Charlotte Smith said on Saturday.




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Germany's intensive care bed capacity been key to country's low death rate says foreign minister

Germany's foreign minister Andreas Michaelis has revealed that the country has 40,000 intensive care beds, 30,000 of which could be used with ventilators.




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Taron Egerton left 'raging' after discarded cigarette causes a fire at his London apartment block  

The Rocketman star, 30,was reportedly left 'raging' after a discarded cigarette caused a fire at his luxury London apartment block, near the BBC Television Centre in White City on Friday.




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Dragons at war? Duncan Bannatyne and Peter Jones fall out on Twitter

Bannatyne, 71, joked that his ex Dragons' Den co-star Peter Jones had been told by 'his mum' he was the biggest star of the BBC show. However, Jones hit back at Bannatyne, saying the joke was in 'bad taste'.




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Zoe Ball, 49, says her menopause symptoms include 'terrible anxiety and sobbing' 

Speaking to Tamzin Outhwaite about a new menopause drama, the Radio 2 Breakfast star listed the symptoms the menopause is throwing at her, including 'rage, sobbing, heat and anxiety.'




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BBC DJ Gilles Peterson's accused stalker fires her lawyers after claims of 'witness intimidation'

Sarah Jayne Rook, 43, fired her lawyer Theresa Gerald on Friday after claiming she has been 'heavily intimidated'. She plans to represent herself and said her family have received death threats.




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Benedict Cumberbatch and Jonny Lee Miller do the monster mash: PATRICK MARMION reviews Frankenstein

Duelling is illegal in Britain, but that didn't stop Benedict Cumberbatch and Jonny Lee Miller going musket to musket in 2011. PATRICK MARMION reviews the National Theatre performance.




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VE voices saved for eternity: Imperial War Museums create an astonishing four-minute 'soundscape'

An astonishing four-minute 'soundscape', compiled from the archives of the Imperial War Museums, will be available for us all to listen to on the VE Day Bank Holiday.




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Foo Fighters' charity cover single knocks Colonel Tom Moore off the top of the charts

A star-studded cover version of the Foo Fighters track Times Like These has knocked Colonel Tom Moore off the top of the UK charts.




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Culture Minister Oliver Dowden blasts BBC director-general over bias in wake of Panorama programme

Mr Dowden urged director-general Tony Hall to 'uphold the highest standards in relation to integrity and impartiality' in the wake of the Panorama programme which featured five left-wing activists.




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Peter Sellers' ex-wife Britt Ekland, 77, claims comedy actor was a 'very tormented soul'

Britt Ekland, now 77, was married to British comic actor Peter Sellers from 1964 to 1968. She's spoken candidly for the first time about their fights and his controlling ways in a new BBC documentary.




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Dr Foster remake is South Korea's biggest-ever TV drama

The story of adultery has gripped a nation where cheating on a spouse was illegal just five years ago.




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BBC Sport boss defends 'cull' of veteran broadcasters

The BBC's head of television sport Philip Bernie's comments came after the departures of several veteran presenters such as John Inverdale, 62, led to accusations of a 'cull'.




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Commuters could be made to book slots at train stations using smartphone app to stop overcrowding

Commuters on Britain's railways may have to book allotted times to travel to stop overcrowding once coronavirus lockdown measures start to ease. Rail operators are said to be considering a new app.




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The Queen recalls 'happiness and relief' of VE Day in interview

In an unearthed interview shared on the Royal Family's Instagram page today, the Queen, 93, recalled being 'swept along on a tide of happiness' during VE Day celebrations in London.




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Son surprises dad on 70th birthday with tune on piano after learning to play in secret for a decade

TV producer and chief executive of WhizzKid Entertainment Malcolm Gerrie, from Newcastle upon Tyne, had no idea why he'd been invited onto BBC Breakfast until his son Olly surprised him.




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Can Bruno Fernandes and Paul Pogba actually play together in Manchester United's midfield?

Coronavirus has placed footballers, managers and clubs in limbo - but that is a state Paul Pogba, Ole Gunnar Solskjaer and Manchester United are used to regarding the future of the midfielder.




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James Rodriguez urged to make Manchester United move by Newcastle cult hero Faustino Asprilla

The Colombian playmaker is widely expected to leave the club this summer after suffering from a string of injuries and poor form, and his countryman believes he would be a perfect fit at Old Trafford.




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Rangers set to make Ianis Hagi's loan permanent for £4.3million after his heroics in Europa League

Rangers are looking to make Ianis Hagi's move to Ibrox permanent by signing the youngster from Genk for £4.3million. The record transfer will be in the clubs top ten biggest fees paid in history




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Real Madrid could ditch the Bernabeu and move to tiny 6,000-seater Alfredo Di Stefano stadium

Real Madrid are weighing up playing their remaining home fixtures at the ground of their reserve side Castilla - with a capacity of over 75,000 fewer seats than their iconic Bernabeu.




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Chelsea and Manchester City set for Champions League return on August 7 and 8

UEFA hope to complete the remaining 17 ties to be played in just over three weeks, with Manchester City and Chelsea set to return to action on August 7 and 8 respectively.




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Inter Milan and Real Madrid consider move for Roma striker Edin Dzeko

Dzeko is the club captain at the Italian side and he along with team-mates and manager Paulo Fonseca have already tried to aid the club financially by forgoing four months' wages.




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Inter Miami's David Beckham 'contacts Real Madrid over signing James Rodriguez'

The Colombia international has been linked with a move away from the Bernabeu after falling out of favour under manager Zinedine Zidane. And Beckham's Inter Miami are reportedly interested.




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Inter Milan 'join Juventus and Real Madrid in transfer race for Manchester United star Paul Pogba'

Paul Pogba has been linked with a move away from Old Trafford when the transfer window next opens, with former club Juventus and LaLiga giants Real Madrid heavily interested in signing him.