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Unveiling learner experience in MOOC reviews

The surge of learner enrolment in massive open online courses (MOOCs) has led to a wealth of learner-generated data, such as online course reviews that document learner experience. To unveil learner experience with MOOCs, this research uses machine learning methods to extract prominent topics from MOOC reviews and assess the sentiments expressed by learners within them. Furthermore, this research investigates the cooccurrence of the topics using association rule mining. The findings reveal six central topics discussed in MOOC reviews, such as "instructor", "design", "material", "assignment", "platform", and "experience". Notably, most learners express positive sentiments in their reviews. The sentiment indicated in reviews of skill-seeking MOOCs is higher than that in reviews of knowledge-seeking MOOCs. Furthermore, the association rule mining identifies four meaningful association rules. The findings offer valuable insights for MOOC instructors to enhance course design and for platform operators to ensure the long-term viability and success of MOOC platforms.




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The Usage of E-Learning Material to Support Good Communication with Learners




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A Web Services-Oriented Approach to Unlock Information




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Restructuring an Undergraduate Database Management Course for Business Students




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Communication Management and Control in Distance Learning Scenarios




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Design, Development and Deployment Considerations when Applying Native XML Database Technology to the Programme Management Function of an SME




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ISExpertNet: Facilitating Knowledge Sharing in the Information Systems Academic Community




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Ethical IT Behaviour as a Function of Environment




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Web Triad: the Impact of Web Portals on Quality of Institutions of Higher Education - Case Study of Faculty of Economics, University of Ljubljana, Slovenia




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Establishing the IT Student’s Perspective to e-Learning: Preliminary Findings from a Queensland University of Technology Case Study




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Understanding Intention to Use Multimedia Information Systems for Learning




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Analysis of Information Systems Management (post)Graduate Program: Case Study of Faculty of Economics, University of Ljubljana, Slovenia




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Understanding Information Technology:   What do Graduates from Business-oriented IS Curricula Need to Know?




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Talking Past Each Other - Staff and Student Reflection in Undergraduate Software Projects




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A Beginning Specification of a Model for Evaluating Learning Outcomes Grounded in Java Programming Courses




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Are Universities to Blame for the IT Careers Crisis?




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ICT Experiences in Two Different Middle Eastern Universities




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Collaborative Learning: A Connected Community Approach




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Readiness to Communicate in a Digital World




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Oracle Database Workload Performance Measurement and Tuning Toolkit




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Reflecting on an Adventure-Based Data Communications Assignment: The ‘Cryptic Quest’ 




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Preparing Undergraduate Students for IT Certification




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The Concept of an Unstructured Book and the Software to Publish and Read it




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The Importance of Partnerships: The Relationship between Small Businesses, ICT and Local Communities




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The Interface between Technological Protection Measures and the Exemptions to Copyright under Article 6 Paragraph 4 of the Infosoc Directive and Section 1201 of the Digital Millennium Copyright Act




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Teaching Mobile Communication in an e-Learning Environmnet




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The Need for and Contents of a Course in Forensic Information Systems & Computer Science at the University of Cape Town




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The Social Cost of the Integration of Information and Communication Technologies, Information, Education, and Communication on the Young of the Republic of Mauritius




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Interweaving Rubrics in Information Systems Program Assessments- Experiences from Action Research at Two Universities




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Teaching in Virtual Worlds: Opportunities and Challenges




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The Effect of Student Background in E-Learning — Longitudinal Study