ri Making Health Care More Consumer-Driven By hbr.org Published On :: Thu, 09 Apr 2015 13:11:10 -0500 Regina Herzlinger, Harvard Business School professor, talks about how to dismantle the barriers to innovation in care delivery. Full Article
ri Brian Grazer on the Power of Curiosity By hbr.org Published On :: Thu, 23 Apr 2015 12:40:11 -0500 The Oscar-winning producer explains why a passion for learning--about other people and pursuits--has been the key to his success. Full Article
ri Consumer Privacy in the Digital Age By hbr.org Published On :: Thu, 14 May 2015 15:50:09 -0500 Timothy Morey and Allison Schoop, both of frog, on designing customer data systems that promote transparency and trust. Full Article
ri Salman Rushdie on Creativity and Criticism By hbr.org Published On :: Thu, 20 Aug 2015 12:00:51 -0500 The acclaimed writer describes how he develops his novels, what he expects from reviewers, and why business people should still read fiction. Full Article
ri The Man Behind Siri Explains How to Start a Company By hbr.org Published On :: Fri, 30 Oct 2015 20:04:12 -0500 Norman Winarsky, coauthor of "If You Really Want to Change the World," on ventures that scale. Full Article
ri Slide Deck Presentations Don’t Have to Be Terrible By hbr.org Published On :: Fri, 13 Nov 2015 19:34:50 -0500 Evan Loomis and Evan Baehr, coauthors of "Get Backed," on how to win someone over with PowerPoint. Full Article
ri Katie Couric on the Shifting Landscape of News By hbr.org Published On :: Thu, 19 Nov 2015 18:15:53 -0500 The renowned American journalist talks with HBR senior editor Dan McGinn. Full Article
ri Make Peace with Your Inner Critic By hbr.org Published On :: Thu, 14 Jan 2016 09:21:05 -0500 Tara Mohr, author of Playing Big, explains how to deal with self-doubt (or help someone else manage theirs). Full Article
ri The Condensed April 2016 Issue By hbr.org Published On :: Tue, 22 Mar 2016 12:01:41 -0500 Amy Bernstein, editor of HBR, offers executive summaries of the major features. Full Article
ri Be a Work/Life-Friendly Boss By hbr.org Published On :: Thu, 19 May 2016 18:03:28 -0500 Managers play a huge role in their employees' personal lives, which in turn affects productivity, morale, and turnover at work. Professor Scott Behson, author of "The Working Dad's Survival Guide," and professor at Fairleigh Dickinson University, gives practical tips for being a leader who is flexible, fair, and effective. Full Article
ri A Brief History of 21st Century Economics By hbr.org Published On :: Thu, 23 Jun 2016 16:35:47 -0500 Tim Sullivan, co-author with Ray Fisman of "The Inner Lives of Markets," on how we shape economic theory -- and how it shapes us. Full Article
ri Brexit and the Leadership Equivalent of Empty Calories By hbr.org Published On :: Thu, 30 Jun 2016 14:49:06 -0500 Mark Blyth of Brown University and Gianpiero Petriglieri of INSEAD discuss Britain's vote to leave the European Union. Full Article
ri The Zappos Holacracy Experiment By hbr.org Published On :: Thu, 28 Jul 2016 19:18:52 -0500 Ethan Bernstein, Harvard Business School professor, and John Bunch, holacracy implementation lead at Zappos, discuss the online retailer's transition to a flat, self-managed organization. They are the coauthors of the HBR article "Beyond the Holacracy Hype." Full Article
ri The Connection Between Speed and Charisma By hbr.org Published On :: Thu, 25 Aug 2016 14:34:25 -0500 Bill von Hippel, professor at the University of Queensland, on how the ability to think and respond quickly makes someone seem more charismatic. Full Article
ri When Not to Trust the Algorithm By hbr.org Published On :: Thu, 06 Oct 2016 17:03:26 -0500 Cathy O'Neil, author of "Weapons of Math Destruction" on how data can lead us astray–from HR to Wall Street. Full Article
ri A Leadership Historian on the U.S. Presidential Election By hbr.org Published On :: Thu, 10 Nov 2016 18:45:39 -0500 Harvard Business School professor Nancy Koehn talks about the surprising election of businessman Donald Trump as U.S. president, and what leaders throughout history can tell us about bridging divides and leading in times of uncertainty. Full Article
ri Restoring Sanity to the Office By hbr.org Published On :: Thu, 29 Dec 2016 12:08:37 -0500 Basecamp CEO Jason Fried says too many people find it difficult to get work done at the workplace. His company enforces quiet offices, fewer meetings, and different collaboration and communication practices. The goal is to give employees bigger blocks of time to be truly productive. Full Article
ri Break Out of Your Managerial Bubble By hbr.org Published On :: Thu, 16 Mar 2017 17:25:27 -0500 Hal Gregersen, executive director of the MIT Leadership Center at Sloan School of Management, says too many CEOs and executives are in a bubble, one that shields them from the reality of what’s happening in the world and in their businesses. The higher you rise, the worse it gets. Gregersen discusses practical steps top managers can make to ask better questions, improve the flow of information, and more clearly see what matters. His article “Bursting the CEO Bubble” is in the March-April 2017 issue of Harvard Business Review. Full Article
ri The Rise of Corporate Inequality By hbr.org Published On :: Thu, 23 Mar 2017 18:30:06 -0500 Stanford economist Nicholas Bloom discusses the research he's conducted showing what’s really driving the growth of income inequality: a widening gap between the most successful companies and the rest, across industries. In other words, inequality has less to do with what you do for work, and more to do with which specific company you work for. The rising gap in pay between firms accounts for a large majority of the rise in income inequality overall. Bloom tells us why, and discusses some ways that companies and governments might address it. He’s the author of the Harvard Business Review article, “Corporations in the Age of Inequality.” For more, visit hbr.org/inequality. Full Article
ri Low-Risk, High-Reward Innovation By hbr.org Published On :: Thu, 04 May 2017 14:05:59 -0500 Wharton professor David Robertson discusses a "third way" to innovate besides disruptive and sustaining innovations. He outlines this approach through the examples of companies including LEGO, GoPro, Victoria's Secret, USAA, and CarMax. It consists of creating a family of complementary innovations around a product or service, all of which work as a system to carry out a single strategy. Robertson's the author of "The Power of Little Ideas: A Low-Risk, High-Reward Approach to Innovation." Full Article
ri How Authority and Decision-Making Differ Across Cultures By hbr.org Published On :: Thu, 06 Jul 2017 16:56:34 -0500 Erin Meyer, professor at INSEAD, discusses management hierarchy and decision-making across cultures. Turns out, these two things don’t always track together. Sometimes top-down cultures still have strong consensus-driven decision-making styles — and the other way around. Meyer helps break down and map these factors so that managers working across cultures can adapt. She’s the author of the article, "Being the Boss in Brussels, Boston, and Beijing" in the July-August 2017 issue of Harvard Business Review. Full Article
ri Microsoft’s CEO on Rediscovering the Company’s Soul By hbr.org Published On :: Thu, 28 Sep 2017 16:38:59 -0500 Satya Nadella, Microsoft’s third CEO, opens up about his effort to refresh the culture of the company and renew its focus on the future. He reflects on important life lessons he learned growing up in India, immigrating to the U.S., and working for Microsoft for 25 years. Nadella thinks of the past, he says, for the sake of the future—of technology, public policy, and work. His new autobiography is "Hit Refresh." Full Article
ri 2017’s Top-Performing CEO on Getting Product Right By hbr.org Published On :: Tue, 24 Oct 2017 14:15:01 -0500 Pablo Isla, the CEO of Inditex, is No. 1 on Harvard Business Review’s list of “The Best-Performing CEOs in the World 2017.” He opens up about his management style and reflects on his tenure leading the Spanish clothing and accessories giant, whose brands include Zara, Massimo Dutti, and Pull&Bear. Successful fast fashion takes much more than speed, he says. Isla discusses aspects of the company’s business model: source close to headquarters, entrust store managers with product orders, and treat what’s sold in stores and online as one stock. He also forecasts the future of physical stores. Full Article
ri The Hardscrabble Business of Chinese Manufacturing in Africa By hbr.org Published On :: Tue, 07 Nov 2017 15:35:38 -0500 Irene Yuan Sun, a consultant at McKinsey, explains why so many Chinese entrepreneurs are setting up factories in Africa. She describes what it’s like inside these factories, who works there, what they’re making—and how this emerging manufacturing sector is industrializing countries including Lesotho and Nigeria. Sun’s new book is “The Next Factory of the World: How Chinese Investment Is Reshaping Africa.” Full Article
ri Dow Chemical’s CEO on Running an Environmentally Friendly Multinational By hbr.org Published On :: Tue, 21 Nov 2017 17:11:22 -0500 Andrew Liveris, the CEO of Dow Chemical, discusses the 120-year-old company’s ambitious sustainability agenda. He says an environmentally driven business model is good for the earth—and the bottom line. Liveris is one of the CEOs contributing to Harvard Business Review’s Future Economy Project, in which leaders detail their company’s efforts to adapt to and mitigate climate change. Full Article
ri Box’s CEO on Pivoting to the Enterprise Market By hbr.org Published On :: Tue, 05 Dec 2017 14:40:06 -0500 Aaron Levie, the CEO of Box, reflects on the cloud storage company’s entry into the enterprise market. He was skeptical about pivoting away from consumers, and it was challenging. But by staying disciplined with the product and deeply understanding market trends, they've made the strategic shift from B2C to B2B work. Full Article
ri Hiring the Best People By hbr.org Published On :: Tue, 02 Jan 2018 17:06:42 -0500 Patty McCord, Netflix’s former Chief Talent Officer, sees hiring as constant matchmaking. Building a team of people that gets amazing work done, she says, requires managers to really know what they need, and for HR to actually understand the workings of the business. She says money should not be the reason someone leaves and that we should stop using words like “poaching” and “firing.” McCord is the author of “How to Hire,” in the January–February 2018 issue of Harvard Business Review. Full Article
ri Controlling Your Emotions During a Negotiation By hbr.org Published On :: Tue, 23 Jan 2018 18:00:53 -0500 Moshe Cohen, a senior lecturer at Boston University's Questrom School of Business, says you can't take the emotion out of a negotiation. After all, negotiations revolve around conflict, risk, and reward — which are inherently emotional. Instead of sidelining your feelings, understand them. Cohen explains how to understand your triggers and use your emotions and those of your counterparts to your advantage. Full Article
ri The CEO of Merck on Race, Leadership, and High Drug Prices By hbr.org Published On :: Mon, 19 Feb 2018 09:45:50 -0500 Kenneth Frazier, the CEO of the pharmaceutical company known as MSD outside of North America, discusses his upbringing and how it influences his leadership as chief executive. He is one of the few African-American CEOs in the Fortune 500, and shot to prominence after resigning from a council advising the Trump White House. Frazier discusses the importance of values in leadership and how Merck thinks about R&D and drug prices. Full Article
ri Harvard’s President on Leading During a Time of Change By hbr.org Published On :: Wed, 07 Mar 2018 13:25:21 -0500 Drew Gilpin Faust, the president of Harvard University, talks about leading the institution through a decade of change, from the financial crisis to the Trump era. Faust discusses how communicating as a leader is different from communicating as an expert, the surprising ways her study of U.S. Civil War history prepared her for the top job, and what it's like to be the first female president in the University's four-century history. Full Article
ri Bill Clinton and James Patterson on Collaboration and Cybersecurity By hbr.org Published On :: Tue, 05 Jun 2018 10:51:15 -0500 Former U.S. President Bill Clinton and author James Patterson discuss their new novel, The President is Missing, in which a fictional president fights a cybersecurity attack amid intense political dysfunction. The coauthors share their lessons for collaborating across disparate skillsets — “clarity on the objective” and “don’t be afraid to admit what you don’t know.” They also talk about their research into cybersecurity threats and how realistic their thriller scenario could be. Full Article
ri How Some Companies Beat the Competition… For Centuries By hbr.org Published On :: Tue, 10 Jul 2018 15:42:15 -0500 Howard Yu, Lego Professor of Management and Innovation at IMD Business School in Switzerland, discusses how the industrial cluster in the Swiss city of Basel is a unique example of enduring competitive advantage. He explains how early dye makers were able to continually jump to new capabilities and thrive for generations. He says the story of those companies offers a counter-narrative to the pessimistic view that unless your company is Google or Apple, you can’t stay ahead of the competition for long. Yu is the author of “LEAP: How to Thrive in a World Where Everything Can Be Copied.” Full Article
ri Why Opening Up at Work Is Harder for Minorities By hbr.org Published On :: Tue, 07 Aug 2018 13:23:38 -0500 Katherine Phillips, a professor at Columbia Business School, discusses research showing that African-Americans are often reluctant to tell their white colleagues about their personal lives — and that it hurts their careers. She says people should expect and welcome differences at work, and she gives practical advice for strengthening connections among colleagues of different racial backgrounds. Phillips is a coauthor of the article “Diversity and Authenticity,” in the March–April 2018 issue of Harvard Business Review. Full Article
ri How Companies Get Creativity Right (and Wrong) By hbr.org Published On :: Tue, 18 Sep 2018 15:00:50 -0500 Beth Comstock, the first female vice chair at General Electric, thinks companies large and small often approach innovation the wrong way. They either try to throw money at the problem before it has a clear market, misallocate resources, or don't get buy in from senior leaders to enact real change. Comstock spent many years at GE - under both Jack Welsh's and Jeffrey Immelt's leadership - before leaving the company late last year. She's the author of the book "Imagine It Forward: Courage, Creativity, and the Power of Change.” Full Article
ri A Hollywood Executive On Negotiation, Talent, and Risk By hbr.org Published On :: Tue, 25 Sep 2018 15:15:00 -0500 Mike Ovitz, a cofounder of Creative Artists Agency and former president of The Walt Disney Company, says there are many parallels between the movie and music industry of the 1970s and 1980s and Silicon Valley today. When it comes to managing creatives, he says you have to have patience and believe in the work. But to get that work made, you have to have shrewd negotiating skills. Ovitz says he now regrets some of the ways he approached business in his earlier years, and advises young entrepreneurs about what he's learned along the way. He's the author of the new memoir "Who Is Michael Ovitz?" Editor's note: This post was updated September 26, 2018 to correct the title of Ovitz's book. Full Article
ri The Power of Curiosity By hbr.org Published On :: Tue, 09 Oct 2018 16:40:50 -0500 Francesca Gino, a professor at Harvard Business School, shares a compelling business case for curiosity. Her research shows allowing employees to exercise their curiosity can lead to fewer conflicts and better outcomes. However, even managers who value inquisitive thinking often discourage curiosity in the workplace because they fear it's inefficient and unproductive. Gino offers several ways that leaders can instead model, cultivate, and even recruit for curiosity. Gino is the author of the HBR article "The Business Case for Curiosity." Full Article
ri The Right Way to Solve Complex Business Problems By hbr.org Published On :: Tue, 04 Dec 2018 16:07:59 -0500 Corey Phelps, a strategy professor at McGill University, says great problem solvers are hard to find. Even seasoned professionals at the highest levels of organizations regularly fail to identify the real problem and instead jump to exploring solutions. Phelps identifies the common traps and outlines a research-proven method to solve problems effectively. He's the coauthor of the book, "Cracked it! How to solve big problems and sell solutions like top strategy consultants." Full Article
ri How to Cope With a Mid-Career Crisis By hbr.org Published On :: Tue, 12 Feb 2019 09:30:39 -0500 Kieran Setiya, a philosophy professor at MIT, says many people experience a mid-career crisis. Some have regrets about paths not taken or serious professional missteps; others feel a sense of boredom or futility in their ongoing streams of work. The answer isn't always to find a new job or lobby for a promotion. Motivated by his own crisis, Setiya started looking for ways to cope and discovered several strategies that can help all of us shift our perspective on our careers and get out of the slump without jumping ship. Full Article
ri The Right Way to Get Your First 1,000 Customers By hbr.org Published On :: Tue, 02 Apr 2019 09:29:35 -0500 Thales Teixeira, associate professor at Harvard Business School, believes many startups fail precisely because they try to emulate successful disruptive businesses. He says by focusing too early on technology and scale, entrepreneurs lose out on the learning that comes from serving initial customers with an imperfect product. He shares how Airbnb, Uber, Etsy, and Netflix approached their first 1,000 customers very differently, helping to explain why they have millions of customers today. Teixeira is the author of the book "Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption." Full Article
ri HBR Presents: FOMO Sapiens with Patrick J. McGinnis By hbr.org Published On :: Thu, 25 Apr 2019 16:03:43 -0500 Patrick McGinnis, creator of the term FOMO, engages business leaders, entrepreneurs, politicians and more about the paths they’ve taken in life – and what they’ve let go of. In this episode, he speaks with Zola CEO Shan-Lyn Ma and Female Founders Fund founder Anu Duggal about how women are driving diversity in the start-up world. "FOMO Sapiens with Patrick J. McGinnis" is part of HBR Presents, a new network of business podcasts curated by HBR editors. For our full lineup of shows, search “HBR” on your favorite podcast app or visit hbr.org/podcasts. Full Article
ri How Having a Rival Improves Performance By hbr.org Published On :: Tue, 14 May 2019 09:30:23 -0500 Adam Grant, organizational psychologist at The Wharton School, argues that individuals and companies alike can benefit from having rivals. He has studied sports and business rivalries and believes they often add up to more than just zero-sum competition. Grant explains how we can perform and even feel better by taking the risk of treating our rivals more like competitive friends. Full Article
ri The Surprising Benefits of Sponsoring Others at Work By hbr.org Published On :: Tue, 18 Jun 2019 09:30:46 -0500 Sylvia Ann Hewlett, an economist and the founder of the Center for Talent Innovation, has studied the difference between mentoring and sponsorship and what leaders have to gain from the latter. She says it's important to seek out protégés who outperform, are exceptionally trustworthy, and, most importantly, offer skills, knowledge, and perspectives that differ from your own, so you can maximize the benefits for both parties. Hewlett brings real-world lessons from several successful pairings and tips on how to effectively launch and manage these long-term relationships. She's the author of the book "The Sponsor Effect: How to Be a Better Leader by Investing in Others." Full Article
ri How to Fix Your Hiring Process By hbr.org Published On :: Tue, 25 Jun 2019 09:30:03 -0500 Peter Cappelli, professor at the University of Pennsylvania's Wharton School of Business and director of its Center for Human Resources, says managers at companies large and small are doing hiring all wrong. A confluence of changes, from the onslaught of online tools to a rise in recruitment outsourcing, have promised more efficiency but actually made us less effective at finding the best candidates. Cappelli says there are better, simpler ways to measure whether someone will be a good employee and advises companies to focus more on internal talent. He's the author of the HBR article "Your Approach to Hiring is All Wrong." Full Article
ri Stopping White-Collar Crime at Your Company By hbr.org Published On :: Tue, 02 Jul 2019 09:30:47 -0500 Eugene Soltes, associate professor at Harvard Business School, studies white-collar crime and has even interviewed convicts behind bars. While most people think of high-profile scandals like Enron, he says every sizable organization has lapses in integrity. He shares practical tools for managers to identify pockets of ethical violations to prevent them from ballooning into serious reputational and financial damage. Soltes is the author of the HBR article “Where Is Your Company Most Prone to Lapses in Integrity?” Full Article
ri Improve Your Critical Thinking at Work By hbr.org Published On :: Tue, 23 Jul 2019 09:30:38 -0500 Helen Lee Bouygues, founder of the Reboot Foundation, believes that a lack of critical thinking is responsible for many business failures. She says organizational leaders often rely too heavily on expertise and then jump to conclusions. Instead, leaders should deliberately approach each problem and devote time thinking through possible solutions. The good news, she says, is that critical thinking skills can developed and practiced over time. Bouygues is the author of the HBR.org article "3 Simple Habits to Improve Your Critical Thinking." Full Article
ri How to Thrive as a Working Parent By hbr.org Published On :: Tue, 13 Aug 2019 10:30:35 -0500 Daisy Dowling, founder and CEO of Workparent, says that moms and dads with jobs outside the home don't have to feel stressed or guilty about trying to balance their professional and personal lives. The key is to tease apart the different challenges -- from coping with feelings of loss to managing practicalities -- and to adopt strategies to better guide you through each. She points out that while a lot of emphasis is placed on parental leave, and especially new mothers, people at all stages of parenting need practical, immediate, and effective solutions they can implement themselves. Dowling is the author of the HBR article "A Working Parent’s Survival Guide." Full Article
ri The Challenges (and Triumphs) of a Young Manager By hbr.org Published On :: Tue, 20 Aug 2019 09:15:12 -0500 Julie Zhuo, Facebook’s VP of product design, started at the company as its first intern and became a manager at the age of 25. Like many first-time bosses, she made many missteps and acted how she thought managers were supposed to act. Eventually, she grew to find joy in the role and today she leads hundreds of people. She says that becoming a great manager also helps you know yourself better. Zhuo is the author of the book "The Making of a Manager: What to Do When Everyone Looks to You." Full Article
ri How African-Americans Advance at Work — And What Organizations Can Do to Help By hbr.org Published On :: Tue, 27 Aug 2019 09:15:22 -0500 Laura Morgan Roberts, professor at the University of Virginia's Darden School of Business, says that organizations are still falling short on promoting racial diversity, particularly in their most senior ranks. While many large companies have "inclusion" initiatives, most leaders still shy away from frank discussions about how the experiences of their black employees and executives -- including their feelings of authenticity and potential for advancement -- differ from those of their white peers. She points to several ways we can change these dynamics. With David Thomas and Anthony Mayo, Morgan Roberts is co-author of the book “Race, Work, and Leadership: New Perspectives on the Black Experience.” Full Article
ri Dematerialization and What It Means for the Economy — and Climate Change By hbr.org Published On :: Tue, 17 Sep 2019 12:00:09 -0500 Andrew McAfee, co-director of the MIT Initiative on the Digital Economy, explains how the U.S. economy is growing and actually using less and less stuff to do so. Thanks to new technologies, many advanced economies are reducing their use of timber, metals, fertilizer, and other resources. McAfee says this dematerialization trend is spreading to other parts of the globe. While it’s not happening fast enough to stop climate change, he believes it offers some hope for environmental protection when combined with effective public policy. McAfee is the author of the book “More from Less: The Surprising Story of How We Learned to Prosper Using Fewer Resources—and What Happens Next.” Full Article
ri A Nobel Prize Winner on Rethinking Poverty (and Business) By hbr.org Published On :: Tue, 26 Nov 2019 10:15:35 -0500 Esther Duflo, an MIT economist, won the 2019 Nobel Prize in Economic Sciences for her experimental approach to alleviating global poverty. Duflo’s early life working at a non-governmental organization in Madagascar and volunteering in soup kitchens in her native France inspired her to study economics and research the root causes of poverty. With her fellow Nobel winners Abhijit Banerjee of MIT and Michael Kremer of Harvard, Duflo showed that effective policies often go against conventional wisdom and popular economic models. The only way to find out what works, she argues, is to rigorously test solutions on the ground, and she encourages businesses to do the same. With Banerjee, Duflo also wrote the new book "Good Economics for Hard Times." Full Article