Research shows brokers are adapting to digital changes.

But organisation warns over loyalty and telematics complaints.

Customers benefiting from 10% yearly fall.

Analysis by The AA reveals quarterly and yearly increases.

Survey by ABI reveals average motor insurance premiums dropped for the fourth quarter in a row.

Data gathered by the ABI finds repair costs climb to £1.2bn in Q1 2019, the highest since the ABI started the survey.

Contact Insurance Age to check whether your firm is eligible and be part of the wide-ranging market analysis.

Insurance Age has published the results of its annual study into the top 50 brokers in the personal lines market.

Test your knowledge of the week's news with our topical quiz.

Willis Towers Watson and Confused warn of future increases as they publish data for Q4 2019.

Consumer Intelligence warned that telematics restrictions following coronavirus may hit youngest drivers hardest.

Building a broker: M&DH Insurance Services’ managing director Richard Hames tells Insurance Age why the construction and manufacturing specialist is focused on growth and how the broker is overcoming the current challenging market.

The venture, which is a combination of five existing brokers - MRIB and Independents, La Playa, CGI and Versatile - is led by former Jelf boss Barton, with Chris Jelf as commercial director.

Move comes after LV completes the transfer of its commercial lines business to Allianz.

Phil Barton, alongside Stuart Reid and Chris Jelf, has formed the broker from MRIB and Independents, La Playa, CGI and Versatile, with initial £25m investment from Capital Z.

This week saw the launch of new broking business Partners&, bringing together a quintet of players to form a business which is positioning itself as distinctly anti-consolidator. Insurance Age content director Jonathan Swift looks at what this means; and the challenges it faces to maintain its self-proclaimed USPs as it grows.

But the consolidators say their models have not changed as a result of the coronavirus.

In the second of a new series of video casts brought to you by Insurance Age and Insurance Post while our journalists are in isolation lockdown we discuss how insurtechs are seeking to create positive customer stories to redress the negative media coverage.

Blanc will head up a review following the Doncaster 2019 flooding to learn why victims did not have the right cover.

Steve Green of Anthony Jones Insurance Brokers considers the future for the sector as the Covid-19 pandemic bites.

Regulator tells firms who refuse to pay out to explain why and how they believe it represents a fair outcome for customers.

The marketplace has been asked to collate insurer BI cover information for the regulator.

Jonathan Edwards has signed an early day motion calling on the government to instruct all insurers to use dividends to pay Covid-19 claims.

In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how insurance companies are seeking to make a difference within local communities during lockdown.

The market has been criticised for its response to the coronavirus crisis, particularly with regard to business interruption as providers "look down the barrel' of class action.

The group of companies criticising Hiscox for refusing to pay out BI claims as a result of the coronavirus says it is also in "advanced talks" with a litigation funder to underwrite its entire legal costs as dispute hots up.

In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss the ongoing confusion around business interruption cover, and what is needed to bring some clarity to the situation

Mel Stride MP states firms are continuously facing difficulties in making successful coronavirus-related claims as the ABI says insurers are expected to pay out a total of £1.2bn.

In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how the insurance industry let the narrative over business interruption become national headlines for the wrong reasons.

NDML is asking for some of Pool Re’s £6.6bn cash to be used to help businesses in the leisure and hospitality sector which have been hit by coronavirus.

In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we brought together a diverse group of businesses to discuss how the supply chain has forged deeper strategic – and personal - relationships with partners over the last six weeks.

Proposition from Stubben Edge will enable brokers to offer customers loyalty rewards and has partners including Halfords and Vision Express.

A GlobalData report suggested that engaging with pet influencers on Instagram and Facebook could benefit insurers and brokers.

InsurTech Futures: Start-up has also raised £15m, with Lloyd's of London chairman Bruce Carnegie-Brown and JLT CEO Dominic Burke among the backers.

The provider also works with LV, Axa, Ageas and RSA.

Provider now covers intellectual property infringement and pre-claims assistance, as well as unlimited business interruption for firms up to £2m.

Geo Underwriting’s FlexiLet home product will be available via Applied TAM and Applied Epic.

The InsurTech firm now provides quotes for categories including holiday homes, non-standard construction, listed buildings and homes subjected to previous subsidence and flooding.

CEO and co-founder, Tobias Taupitz, discusses the start-up's expansion plans, its "coup" to have Amanda Blanc join its board, and why he believes Laka's pooled payment calculation model should be used across the industry.

Product will be sold exclusively through Acturis, following CPP’s launch on the platform in October 2019.

Personal lines product, House Guard, is now available to users of the software house.

In the third of a new series of video casts brought to you by Insurance Post and Insurance Age while our journalists are in isolation lockdown we discuss whether UK motor insurers are being unfair in not rebating premium or offering more flexible options for policyholders when they are not driving as much during the Covid-19 outbreak.

The May issue of Insurance Age is available via digital platforms only due to Covid-19.

The provider also works with Axa, Ageas, LV Broker, RSA and UK General.

Cabinet Office have issued a Procurement Policy Note today 23 March setting out information and guidance for public bodies on payment of their suppliers to ensure service continuity during and after the current coronavirus, COVID19, outbreak. It states that contracting authorities must act now to ensure suppliers at risk are in a position to resume normal contract delivery once the outbreak is over.

Dear member,nbsp;Please find belownbsp;a letter sent to me last night by Secretary of State for Transport, Grant Shapps.

Dear member, Please find below a letter sent to me last night 25 March by Secretary of State for Transport, Grant Shapps.

CPT Cymru, the bus industry representative body in Wales, has highlighted that further funding will be required or bus operators will be unable to deliver an emergency bus network across Wales during the Covid19 outbreak.

Englandrsquo;s buses will continue to serve those who rely on them thanks to a funding boost totalling pound;397m for vital bus operators, Transport Secretary Grant Shapps has announced today 3 April.nbsp;

The Confederation of Passenger Transport CPT is today launching lsquo;Back Britainrsquo;s Coachesrsquo;, a major initiative calling on the Government to provide support for the coach industry during the Covid19 outbreak. nbsp;