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ServiceTitan launches Titan Intelligence, bringing AI to the trades

Several new ServiceTitan product updates and features powered by Titan Intelligence were also announced at Pantheon 2022




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Climate change, water scarcity concerns increase demand for leak detection and prevention products

There’s nothing worse than coming home to find a burst pipe or malfunctioning water heater has flooded your basement. It’s perhaps why leak detection and prevention products continue to become more popular each year.




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PM Profile: Talking software trends with Sera Systems' Billy Stevens

Plumbing & Mechanical Chief Editor Nicole Krawcke had a chance to sit down with Billy Stevens, founder and CEO of Sera Systems, a subscription software provider for the home service industry, to discuss current trends with contractor software.




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Plumbing contractors find success in selling leak detection products

John Wallace, owner of Atlanta-based JM Wallace Plumbing, has been offering leak detection solutions since 2007, but it’s only recently during the last few years where he’s really seen the technology take off.




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AI takes center stage at ServiceTitan’s annual Pantheon Conference

ServiceTitan unveils new AI-powered solutions to revolutionize the trades industry and equip contractors with powerful tools to run and grow their businesses




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Scorpion launches AI chat solution designed for local services businesses

Scorpion's AI Chat incorporates industry- and business-specific knowledge into each chat response, creating a personalized experience for every new conversation. 




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Mechanical contractors need to embrace new technology or get left behind

Plumbing & Mechanical Chief Editor Nicole Krawcke spoke with Chad Salge, vice president of virtual design and engineering at The Brandt Companies about its digital transformation journey.




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AI for the Trades — no contractor left behind

ServiceTitan made waves earlier this year when it announced new cutting-edge AI solutions, allowing its customers to automate, predict and optimize across their businesses during Pantheon 2023.




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Uponor opens new state-of-the-art Experience Center

Uponor North America celebrated the grand opening of its newly constructed Uponor Experience Center located at its regional headquarters in Apple Valley, Minnesota in September.




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Meet Caleffi North America's New CEO, Tina Gullickson

Plumbing & Mechanical Chief Editor Nicole Krawcke had the chance to sit down with Tina Gullickson and discuss her goals and strategies in leading Caleffi North America through this next chapter.




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Innovative valve company benefits from innovative asset tracking app

Trinova USA produces high-performance pinch valves and replacement sleeves, ideal for demanding environments with high abrasion. Made in the USA, these valves and sleeves are widely used in industrial settings, wastewater treatment, power generation, and other rugged applications.




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The AI and fintech lessons I learned while acquiring 14 PHVAC companies

As controller, my job essentially boils down to two things: support our branches and ensure that Leap Partners has the cash flow to fund further acquisitions.  I want to share with you the three fundamental lessons I’ve learned to achieve these goals.




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Peterman Brothers partners with Interplay Learning to standardize and scale technical training across service branches

The partnership between Interplay and Peterman comes at a pivotal time as Peterman continues to expand its operations and scale its technical training efforts.




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CallRail and ServiceTitan join forces to help contractors drive high-quality lead conversions

The integration will allow mutual customers to access valuable information about their prospects and customers. The integration will ensure that the complete customer journey, from lead to job, is all captured within the ServiceTitan dashboard.




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Trimble ranks #3 on Fast Company’s Annual List of Best Workplaces for Innovators, wins Science and Technology category

Trimble recognized for commitment to innovation across projects, processes and company culture.




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ServiceTitan announces partnership With Authority Brands

The new integration will empower franchise owners to maximize business performance, grow profitably, and deliver a superior customer experience.




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XOi Partners With Trades-Focused Consulting Group

The partnership connects XOi’s technology with Powerhouse’s training and insights, ensuring field service professionals are equipped with the resources they need for the jobsite.




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ServiceTitan unveils powerful new AI solutions at Pantheon 2024

Contractors and technicians embrace AI to advance skill sets and grow businesses with solutions announced at ServiceTitan’s annual user conference.




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Trimble opens Technology Lab at Florida A&M University, marking new HBCU collaboration

The lab includes a broad range of Trimble’s industry-leading geospatial and construction solutions.




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How virtual inspection services empower mechanical contractors

Mechanical contractors are looking to improve operations by cutting costs and boosting efficiency while maintaining quality. A popular solution is the adoption of new technologies, specifically virtual inspection services, which have gained popularity since the pandemic.




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Delta Commercial expands Architectural Design Series with new faucet and soap dispenser combos and concealed flush valves

 Like the rest of the series, the new products are constructed with high-quality materials and designed for easy installation and maintenance, making them an ideal choice for busy commercial settings.




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General Pipe Cleaners' Gen-Ear LE leak detection system

Gen-Ear LE can pinpoint water leaks in residential and commercial water lines – including problems in walls and under concrete slabs, swimming pools and hot tubs.




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Carrier building automation system valves and actuators

Carrier’s lineup of communicating peripherals for the i-Vu building automation system has been expanded to include smart valves with Characterized Control Valve (CCVT) technology and smart damper actuators. 




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KOHLER partners with Remedy Place, announces new ice bath

The Ice Bath provides optional plumbing integration for easy filling and draining and is intended for both indoor and outdoor use. 




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Daikin Applied centrifugal chiller

Daikin Applied has introduced the Magnitude WME-D, a water-cooled centrifugal chiller featuring a two-stage, oil-free compressor and R-515B refrigerant. 




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AutoHot under sink crossover system

The new under sink crossover product combines the efficiency of an on-demand system, with the ease of installation of more conventional, timer-based pumps. 




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Esco Tool welding alignment tool

Developed for high-temperature and high-pressure piping where smooth, unrestricted internal flow is critical, this welding alignment tool helps prevent degradation of the pipe or tube I.D.




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AqueoUS Vets carbon water filtration medias

EcoCarb media is produced from byproducts of other manufacturing processes, so there’s no traditional mining and minimal processing involved, which provides a lower overall carbon footprint.




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Watts intelligent water management system

This system's sensing technology and robust software platform are designed to uncover hidden water system insights and risks, empowering building managers to enhance building performance and occupant experience. 




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Dandelion Energy introduces geothermal heat pump

The product qualifies for a 30% federal tax credit as well as stackable state and local rebates.




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LG Electronics USA expands ENERGY STAR-certified line of Inverter Heat Pump Water Heaters

LG Electronics USA expanded its line of ENERGY STAR-certified Inverter Heat Pump Water Heaters with two new models featuring demand response and a water leakage detection sensor, ensuring a comprehensive domestic water heating solution for residential applications.




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Hammerhead Trenchless announces point repair solutions

HammerHead point repair resin is odor-free, styrene-free and VOC-free.




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Morse spring-loaded pin drive

The arbor is built to withstand heavy use and deliver consistent performance, job after job and the pin drive system ensures a snug and secure fit.




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A. O. Smith commercial heat pump water heater

The unit features whisper-quiet operation at 45 dBA, minimizing noise disruptions in the building. 




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RIDGID announces K9-12 FlexShaft Drain Cleaning Machine

Clearing up to 30 feet of 1 1/4- to 2” pipe, the K9-12 breaks up grease, hair and other soft blockages, making it ideal for kitchen and bath sinks, as well as tubs and shower drains.




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Uponor ServicePEX

Available in sizes from ¾" to 2", the pipe is tested and proven to the highest industry standards and is fully compliant for water service applications to prevent costly errors, rework, and penalties.




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ZONEFIRST A2L refrigerant solutions

ZONEFIRST’s new A2L-compliant product are engineered to ensure full compliance with this code while maintaining system performance.




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Victaulic fire sprinkler coupling

With extended track neck bolts, the hardware engages into the housing, allowing for one-hand assembly with no spinning bolts or pinched fingers.




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Unipipe Solutions aluminum piping system

 Like all Unipipe systems, UnipipeEZ features a proprietary stainless steel clamp ring that bites into the aluminum pipe, creating a connection rated for over five times the pressure of other systems. 




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Milwaukee Tool toolbox attachments




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YORK computer room air handlers

Featuring a vertical downflow and draw-through layout, the YORK MCV CRAH is engineered to deliver reliable cooling in above-floor or under-floor data center applications. 




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Uponor manifold wall cabinets

The entire offering accommodates Uponor Engineered Polymer (EP) and Stainless-Steel Manifolds, but for the first time ever, four of the six new cabinets will accommodate Uponor Commercial Stainless-Steel Manifolds as well. 




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PM Profile: Resideo

Resideo announced the launch of the Resideo Home app, which will make whole-home monitoring possible for the four critical networks of the home – water, air, energy and security – during its Resideo Live event, held in Austin, Texas, this past December. 




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PM Profile: Uponor

From celebrating its 100th anniversary in 2018 to investing another $6 million to its joint venture company, Phyn, in 2019 to the release of the Phyn Plus Pro Edition at the 2020 International Builders Show, Uponor has certainly been busy the past few years.




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PM Profile: MarginPoint

MarginPoint, a provider of mobile-enabled, collaborative inventory management and field management solutions, is focused on helping plumbing industry pros to manage inventory replenishment, optimize business processes and drive revenue. 




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PM Profile: MCAA President Brian Helm

MCAA’s spring meeting and conference schedule screeched to a halt this year, much like many other contractor organizations in the industry, with the onset of the COVID-19 pandemic. 




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PM Profile: Best Postcards talks marketing efforts for contractors

After a stint as a top producer at Morgan Stanley, Andrew Ettinger was faced with years of struggling with business initiatives and eventually filed for bankruptcy. 




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PM Profile: Schedule Engine bridges the technology gap for plumbing contractors

Founded in 2017, Schedule Engine is a customer service support solution for home service contractors.




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PM Profile: PHCC’s Hunter Botto

Plumbing & Mechanical Chief Editor Nicole Krawcke recently chatted with PHCC—National Association’s newly elected President Hunter Botto regarding his goals for the coming year as well as the organization’s legislative agenda and areas of focus for its members. 




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PM Profile: Nexstar Network's Julian Scadden

In August, Nexstar Network announced Julian Scadden would replace Jack Tester as president and CEO, effective Nov. 1. Plumbing & Mechanical Chief Editor Nicole Krawcke recently chatted with Scadden about his background and leadership goals for the organization.