ng PepsiCo CEO Indra Nooyi on Design Thinking By hbr.org Published On :: Thu, 27 Aug 2015 18:10:22 -0500 How PepsiCo is harnessing the power of design. Full Article
ng Simple Rules for Creating Great Places to Work By hbr.org Published On :: Thu, 05 Nov 2015 17:13:43 -0500 Gareth Jones, author of "Why Should Anyone Work Here?", explains the things managers know, but struggle to do. Full Article
ng Katie Couric on the Shifting Landscape of News By hbr.org Published On :: Thu, 19 Nov 2015 18:15:53 -0500 The renowned American journalist talks with HBR senior editor Dan McGinn. Full Article
ng Accenture’s CEO on Leading Change By hbr.org Published On :: Thu, 03 Dec 2015 16:10:42 -0500 Pierre Nanterme discusses the forces changing consulting, and other knowledge-intensive industries. Full Article
ng Becoming a More Authentic Leader By hbr.org Published On :: Thu, 10 Dec 2015 15:49:13 -0500 Bill George, Harvard Business School professor and author of "Discover Your True North," gives advice to both new and experienced leaders. Full Article
ng Marketing Lessons for Companies Big and Small By hbr.org Published On :: Wed, 30 Dec 2015 11:45:27 -0500 Denise Lee Yohn, author of "Extraordinary Experiences" and "What Great Brands Do," explains what we can learn from retail and restaurant brands Full Article
ng Stop Focusing on Your Strengths By hbr.org Published On :: Thu, 21 Jan 2016 09:30:16 -0500 Tomas Chamorro-Premuzic, professor at University College London and Columbia University and CEO of Hogan Assessments, explains how the fad for strengths-based coaching may actually be weakening us. Full Article
ng Being Happier at Work By hbr.org Published On :: Thu, 28 Jan 2016 15:10:28 -0500 Emma Seppälä, Stanford researcher and author of "The Happiness Track," explains the proven benefits of a positive outlook; simple ways to increase your sense of well-being; and why it's not about being ecstatic or excited all the time. Full Article
ng Closing the Strategy-Execution Gap By hbr.org Published On :: Thu, 18 Feb 2016 16:36:17 -0500 Paul Leinwand, co-author of the book "Strategy That Works," explains how successful companies solve this thorny problem. Full Article
ng Talking About Race at Work By hbr.org Published On :: Thu, 03 Mar 2016 17:42:26 -0500 Kira Hudson Banks, Ph.D., is an Assistant Professor in the department of psychology at Saint Louis University, and a principal at consulting firm the Mouse and the Elephant. We spoke with her about why managers shouldn't wait for a controversy to start talking about race. Full Article
ng Are Leaders Getting Too Emotional? By hbr.org Published On :: Thu, 17 Mar 2016 17:15:46 -0500 There's a lot of crying and shouting both in politics and at the office. Gautam Mukunda of Harvard Business School and Gianpiero Petriglieri of INSEAD help us try to make sense of it all. Full Article
ng Understanding Agile Management By hbr.org Published On :: Fri, 15 Apr 2016 10:43:49 -0500 Darrell Rigby of Bain and Jeff Sutherland of Scrum explain the rise of lean, iterative management tactics, and how to implement them yourself. Full Article
ng Asking for Advice Makes People Think You’re Smarter By hbr.org Published On :: Thu, 02 Jun 2016 10:30:44 -0500 The research shows we shouldn't be afraid to ask for help. Francesca Gino and Alison Wood Brooks, both of Harvard Business School, explain. Full Article
ng Getting Growth Back at Your Company By hbr.org Published On :: Thu, 09 Jun 2016 18:34:42 -0500 Chris Zook of Bain explains the predictable crises of growth and how to overcome them. His new book is "The Founder's Mentality," coauthored with James Allen. Full Article
ng Teaching Creativity to Leaders By hbr.org Published On :: Thu, 07 Jul 2016 18:20:00 -0500 Tim Brown, CEO and president of IDEO, on breakthrough problem-solving. Full Article
ng Negotiating with a Liar By hbr.org Published On :: Thu, 11 Aug 2016 16:42:53 -0500 Leslie John, Harvard Business School professor, explains why you shouldn't waste time trying to detect your counterpart's lies; instead, use tactics drawn from psychology to get them to divulge the truth. She's the author of the HBR article "How to Negotiate with a Liar." Full Article
ng How Work Changed Love By hbr.org Published On :: Thu, 18 Aug 2016 16:23:50 -0500 Moira Weigel explains how the changing nature of work has reshaped the way we meet, date, and fall in love. She's the author of "Labor of Love: The Invention of Dating" and is completing a Ph.D. at Yale University. Full Article
ng Making the Toughest Calls By hbr.org Published On :: Thu, 08 Sep 2016 17:29:24 -0500 Joseph Badaracco, Harvard Business School professor, explains what to do when no decision feels like a good decision. He is the author of "Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work." Full Article
ng Building Emotional Agility By hbr.org Published On :: Thu, 22 Sep 2016 18:01:41 -0500 Susan David, author of "Emotional Agility" and psychologist at Harvard Medical School, on learning to unhook from strong feelings. Full Article
ng Why the White Working Class Voted for Trump By hbr.org Published On :: Thu, 17 Nov 2016 19:32:14 -0500 Joan C. Williams, distinguished professor and director of the Center for WorkLife Law at UC Hastings, discusses the white working class voters who helped elect Republican Donald Trump as U.S. President, and why Democrat Hillary Clinton did not connect with them. Full Article
ng How Focusing on Content Leads the Media Astray By hbr.org Published On :: Wed, 23 Nov 2016 12:27:31 -0500 Bharat Anand, author of The Content Trap and professor at Harvard Business School, talks about the strategic challenges facing digital businesses, and explains how he and his colleagues wrestled with them when designing HBX, the school's online learning platform. Full Article
ng Handling Stress in the Moment By hbr.org Published On :: Thu, 01 Dec 2016 18:18:21 -0500 HBR contributing editor Amy Gallo discusses the best tactics to recognize, react to, and recover from stressful situations. She's a contributor to the "HBR Guide to Managing Stress at Work." Full Article
ng The Secret to Better Problem Solving By hbr.org Published On :: Thu, 22 Dec 2016 13:22:54 -0500 Thomas Wedell-Wedellsborg discusses a nimbler approach to diagnosing problems than existing frameworks: reframing. He’s the author of “Are You Solving the Right Problems?” in the January/February 2017 issue of Harvard Business Review. Full Article
ng Restoring Sanity to the Office By hbr.org Published On :: Thu, 29 Dec 2016 12:08:37 -0500 Basecamp CEO Jason Fried says too many people find it difficult to get work done at the workplace. His company enforces quiet offices, fewer meetings, and different collaboration and communication practices. The goal is to give employees bigger blocks of time to be truly productive. Full Article
ng Collaborating Better Across Silos By hbr.org Published On :: Thu, 05 Jan 2017 17:06:00 -0500 Harvard Law School lecturer Heidi K. Gardner discusses how firms gain a competitive edge when specialists collaborate across functional boundaries. But it’s often difficult, expensive, and messy. The former McKinsey consultant is the author of the new book, “Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos.” Full Article
ng Stopping and Starting With Success By hbr.org Published On :: Thu, 19 Jan 2017 15:07:41 -0500 Jerry Seinfeld shares his insights into innovation, self-criticism, and how to know when to quit. The U.S. comedian conquered 1990s television with his sitcom and is now finding a new audience for his online talk show, "Comedians in Cars Getting Coffee." Full Article
ng Making Intel More Diverse By hbr.org Published On :: Thu, 09 Mar 2017 20:42:59 -0500 Danielle Brown, Intel Chief Diversity & Inclusion Officer, talks about the corporation’s $300 million initiative to increase diversity, the largest such investment yet by a technology company. The goal is to make Intel’s U.S. workforce mirror the talent available in the country by 2020. Brown breaks down what exactly Intel is doing, why the corporation is doing it, where it’s going well (recruiting), where it’s not going as well (retention), and what other companies can learn from Intel’s experience. Full Article
ng Dealing with Conflict Avoiders and Seekers By hbr.org Published On :: Thu, 06 Apr 2017 18:51:16 -0500 Amy Gallo, HBR contributing editor, discusses a useful tactic to more effectively deal with conflict in the workplace: understanding whether you generally seek or avoid conflict. Each personality style influences how you approach a particular conflict, as well as how your counterpart does. Gallo talks about how to escape the common pitfalls of conflict seekers and conflict avoiders, so that you can improve your work and your relationships. She’s the author of the “HBR Guide to Dealing with Conflict.” Full Article
ng To Reinvent Your Firm, Do Two Things at the Same Time By hbr.org Published On :: Thu, 13 Apr 2017 18:20:11 -0500 Scott D. Anthony, Innosight managing partner, discusses why established corporations should be better at handling disruptive threats. He lays out a practical approach to transform a company’s existing business while creating future business. It hinges on a “capabilities link,” which means using corporate assets—that startups don’t have—to fight unfairly. He also discusses the leadership qualities of executives who effectively navigate their companies’ imminent disruption. Anthony is the coauthor of the new book, “Dual Transformation: How to Reposition Today’s Business While Creating the Future.” Full Article
ng How to Survive Being Labeled a Star By hbr.org Published On :: Thu, 11 May 2017 16:54:52 -0500 Jennifer Petriglieri, professor at INSEAD, discusses how talented employees can avoid being crushed by lofty expectations -- whether their own, or others'. She has researched how people seen as "high potential" often start to feel trapped and ultimately burn out. Petriglieri discusses practical ways employees can handle this, and come to see this difficult phase as a career rite of passage. She’s the co-author of “The Talent Curse” in the May-June 2017 issue of Harvard Business Review. Full Article
ng Why Doesn’t More of the Working Class Move for Jobs? By hbr.org Published On :: Thu, 18 May 2017 17:34:05 -0500 Joan C. Williams, director of the Center for WorkLife Law at the University of California Hastings College of the Law in San Francisco, discusses serious misconceptions that the U.S. managerial and professional elite in the United States have about the so-called working class. Many people conflate "working class" with "poor"--but the working class is, in fact, the elusive, purportedly disappearing middle class. Williams argues that economic mobility has declined, and explains why suggestions like “they should move to where the jobs are” or "they should just go to college" are insufficient. She has some ideas for policy makers to create more and meaningful jobs for this demographic, an influential voting bloc. Williams is the author of the new book, “White Working Class: Overcoming Class Cluelessness in America.” Full Article
ng 4 Behaviors of Top-Performing CEOs By hbr.org Published On :: Fri, 26 May 2017 09:47:21 -0500 Elena Botelho, partner at leadership advisory firm ghSmart, talks about the disconnect between the stereotype of the CEO and what research shows actually leads to high performance at that level. She says the image of the charismatic, tall male with a top university degree who’s a strategic visionary and makes great decisions under pressure is a pervasive one. However, research shows that four behaviors more consistently lead to high performance in the corner office: 1) deciding with speed and conviction 2) engaging for impact 3) adapting proactively 4) delivering reliably. Botelho is the co-author of the article “What Sets Successful CEOs Apart” in the May-June 2017 issue of Harvard Business Review. Full Article
ng How Authority and Decision-Making Differ Across Cultures By hbr.org Published On :: Thu, 06 Jul 2017 16:56:34 -0500 Erin Meyer, professor at INSEAD, discusses management hierarchy and decision-making across cultures. Turns out, these two things don’t always track together. Sometimes top-down cultures still have strong consensus-driven decision-making styles — and the other way around. Meyer helps break down and map these factors so that managers working across cultures can adapt. She’s the author of the article, "Being the Boss in Brussels, Boston, and Beijing" in the July-August 2017 issue of Harvard Business Review. Full Article
ng How AI Is Already Changing Business By hbr.org Published On :: Thu, 20 Jul 2017 17:58:12 -0500 Erik Brynjolfsson, MIT Sloan School professor, explains how rapid advances in machine learning are presenting new opportunities for businesses. He breaks down how the technology works and what it can and can’t do (yet). He also discusses the potential impact of AI on the economy, how workforces will interact with it in the future, and suggests managers start experimenting now. Brynjolfsson is the co-author, with Andrew McAfee, of the HBR Big Idea article, “The Business of Artificial Intelligence.” They’re also the co-authors of the new book, “Machine, Platform, Crowd: Harnessing Our Digital Future. Full Article
ng When to Listen to a Dire Warning By hbr.org Published On :: Thu, 10 Aug 2017 18:36:47 -0500 Richard Clarke, former counterterrorism adviser to U.S. presidents Bill Clinton and George W. Bush, has made a career of investigating disaster warnings. The way he sees it, catastrophes can happen at any time, so why should decision makers ignore a Cassandra? Now a cybersecurity firm CEO, Clarke is an expert at figuring out who is a conspiracy theorist and who is a credible source. He explains his method through a few case studies—on the Bernie Madoff Ponzi scheme, the Fukushima nuclear plant meltdown, and others—from his new book, “Warnings: Finding Cassandras to Stop Catastrophes.” Full Article
ng How the U.S. Navy is Responding to Climate Change By hbr.org Published On :: Fri, 18 Aug 2017 09:13:11 -0500 Forest Reinhardt and Michael Toffel, Harvard Business School professors, talk about how a giant, global enterprise that operates and owns assets at sea level is fighting climate change—and adapting to it. They discuss what the private sector can learn from the U.S. Navy’s scientific and sober view of the world. Reinhardt and Toffel are the authors of “Managing Climate Change: Lessons from the U.S. Navy” in the July–August 2017 issue of Harvard Business Review. Full Article
ng Transcending Either-Or Decision Making By hbr.org Published On :: Thu, 21 Sep 2017 15:39:44 -0500 Jennifer Riel, an adjunct professor at the Rotman School of Management, presents a model way to solve problems: integrative thinking. It’s taking the best from two inadequate options to come up with a successful solution. She gives examples from the film industry to show how CEOs have put the process to work. Riel is the co-author, along with Roger Martin, of the book “Creating Great Choices: A Leader’s Guide to Integrative Thinking.” Full Article
ng Microsoft’s CEO on Rediscovering the Company’s Soul By hbr.org Published On :: Thu, 28 Sep 2017 16:38:59 -0500 Satya Nadella, Microsoft’s third CEO, opens up about his effort to refresh the culture of the company and renew its focus on the future. He reflects on important life lessons he learned growing up in India, immigrating to the U.S., and working for Microsoft for 25 years. Nadella thinks of the past, he says, for the sake of the future—of technology, public policy, and work. His new autobiography is "Hit Refresh." Full Article
ng Everyday People Who Led Momentous Change By hbr.org Published On :: Thu, 19 Oct 2017 15:20:11 -0500 Nancy Koehn, a Harvard Business School historian, tells the life stories of three influential leaders: the abolitionist Frederick Douglass, the pacifist Dietrich Bonhoeffer, and the ecologist Rachel Carson. They all overcame personal challenges to achieve and inspire social change. In Koehn’s new book, "Forged in Crisis: The Power of Courageous Leadership in Turbulent Times," she argues that tomorrow's leaders of social change will come from the business world. Full Article
ng 2017’s Top-Performing CEO on Getting Product Right By hbr.org Published On :: Tue, 24 Oct 2017 14:15:01 -0500 Pablo Isla, the CEO of Inditex, is No. 1 on Harvard Business Review’s list of “The Best-Performing CEOs in the World 2017.” He opens up about his management style and reflects on his tenure leading the Spanish clothing and accessories giant, whose brands include Zara, Massimo Dutti, and Pull&Bear. Successful fast fashion takes much more than speed, he says. Isla discusses aspects of the company’s business model: source close to headquarters, entrust store managers with product orders, and treat what’s sold in stores and online as one stock. He also forecasts the future of physical stores. Full Article
ng Astronaut Scott Kelly on Working in Space By hbr.org Published On :: Tue, 31 Oct 2017 11:59:38 -0500 Scott Kelly, a retired U.S. astronaut, spent 520 days in space over four missions. Working in outer space is a lot like working on earth, but with different challenges and in closer quarters. Kelly looks back on his 20 years of working for NASA, including being the commander of the International Space Station during his final, yearlong mission. He talks about the kind of cross-cultural collaboration and decision making he honed on the ISS, offering advice that leaders can use in space and on earth. His memoir is “Endurance: A Year in Space, a Lifetime of Discovery.” Full Article
ng The Hardscrabble Business of Chinese Manufacturing in Africa By hbr.org Published On :: Tue, 07 Nov 2017 15:35:38 -0500 Irene Yuan Sun, a consultant at McKinsey, explains why so many Chinese entrepreneurs are setting up factories in Africa. She describes what it’s like inside these factories, who works there, what they’re making—and how this emerging manufacturing sector is industrializing countries including Lesotho and Nigeria. Sun’s new book is “The Next Factory of the World: How Chinese Investment Is Reshaping Africa.” Full Article
ng Dow Chemical’s CEO on Running an Environmentally Friendly Multinational By hbr.org Published On :: Tue, 21 Nov 2017 17:11:22 -0500 Andrew Liveris, the CEO of Dow Chemical, discusses the 120-year-old company’s ambitious sustainability agenda. He says an environmentally driven business model is good for the earth—and the bottom line. Liveris is one of the CEOs contributing to Harvard Business Review’s Future Economy Project, in which leaders detail their company’s efforts to adapt to and mitigate climate change. Full Article
ng Box’s CEO on Pivoting to the Enterprise Market By hbr.org Published On :: Tue, 05 Dec 2017 14:40:06 -0500 Aaron Levie, the CEO of Box, reflects on the cloud storage company’s entry into the enterprise market. He was skeptical about pivoting away from consumers, and it was challenging. But by staying disciplined with the product and deeply understanding market trends, they've made the strategic shift from B2C to B2B work. Full Article
ng Making Unlimited Vacation Time Work By hbr.org Published On :: Wed, 20 Dec 2017 18:06:53 -0500 Aron Ain, the CEO of Kronos Incorporated, explains why unlimited vacation can be in the best interests of employees and the organization. He describes how his software company tracks requests for time off and the conversations he's had with skeptical managers and longtime employees. Ain says the "open vacation" program benefits the business and serves as a template for other companies figuring out how to make unlimited vacation work for them. Full Article
ng Breaking Down the New U.S. Corporate Tax Law By hbr.org Published On :: Tue, 26 Dec 2017 15:42:08 -0500 Mihir Desai, a professor of finance at Harvard Business School, breaks down the brand-new U.S. tax law. He says it will affect everything from how corporate assets are financed to how business are structured. He predicts many individuals will lower their tax burdens by setting themselves up as corporations. And he discusses how the law shifts U.S. tax policy toward a territorial system of corporate taxes, one that will affect multinationals and national competitiveness. Finally, Desai explains what he would have done differently with the $1.5 trillion the tax cut is projected to cost. Full Article
ng Hiring the Best People By hbr.org Published On :: Tue, 02 Jan 2018 17:06:42 -0500 Patty McCord, Netflix’s former Chief Talent Officer, sees hiring as constant matchmaking. Building a team of people that gets amazing work done, she says, requires managers to really know what they need, and for HR to actually understand the workings of the business. She says money should not be the reason someone leaves and that we should stop using words like “poaching” and “firing.” McCord is the author of “How to Hire,” in the January–February 2018 issue of Harvard Business Review. Full Article
ng Why Leaders Should Make a Habit of Teaching By hbr.org Published On :: Tue, 09 Jan 2018 17:36:19 -0500 Sydney Finkelstein, a professor of management at the Tuck School of Business at Dartmouth College, encourages leaders to approach their direct reports like teachers. As Finkelstein explains, being a teacher-leader means continually meeting face to face with employees to communicate lessons about professionalism, points of craft, and life. He says it’s easy to try and that teaching is one of the best ways to motivate people and improve their performance. Finkelstein is the author of “The Best Leaders Are Great Teachers” in the January–February 2018 issue of Harvard Business Review. Full Article
ng Controlling Your Emotions During a Negotiation By hbr.org Published On :: Tue, 23 Jan 2018 18:00:53 -0500 Moshe Cohen, a senior lecturer at Boston University's Questrom School of Business, says you can't take the emotion out of a negotiation. After all, negotiations revolve around conflict, risk, and reward — which are inherently emotional. Instead of sidelining your feelings, understand them. Cohen explains how to understand your triggers and use your emotions and those of your counterparts to your advantage. Full Article
ng Introducing Dear HBR: By hbr.org Published On :: Fri, 09 Feb 2018 14:12:42 -0500 What should you do when you become the boss? HBR's new advice podcast Dear HBR: has the answers. In this bonus episode, Dear HBR: co-hosts Alison Beard and Dan McGinn answer your questions with the help of Harvard Business School professor Alison Wood Brooks, an expert on behavioral insights. They talk through what to do when your direct reports are older than you, how to be a likeable leader, and what to say if you're not ready to be in charge. Full Article