Data-driven guidance provides a better agent and customer experience.

Companies are beginning to apply traditional speech analytics to their automated conversations.

[This Day] The International Monetary Fund (IMF) has highlighted property taxes as a crucial but underutilised revenue source for Nigeria and other low-income countries aiming to achieve sustainable growth.

Mark Johnson, vice president of Federal Cloud at Oracle, joined host John Gilroy on this week's Federal Tech Talk to discuss the challenges federal information technology folks have in transitioning to the cloud.

The post Oracle: Helping federal agencies move to the cloud first appeared on Federal News Network.

Bill Wright is the senior director of North American Government Affairs at Splunk, joins host John Gilroy on this week's Federal Tech Talk to discuss how his company can help federal technology leaders need to ingest, monitor, analyze and search their agency's data.

The post Splunk: Helping federal agencies manage their data first appeared on Federal News Network.

Kathleen McShane, who oversees the Small Business Administration's Women's Business Centers, enjoys mentoring women and encouraging them to take the next steps to launch their businesses.

The post SBA office helps launch businesses one woman at a time first appeared on Federal News Network.

From academia to the federal workforce, Dr. Carolyn Clancy has spent most of her career educating healthcare professionals and researching better ways to provide care to the veteran community. She joins Gigi Schumm on this week's episode of Women of Washington.

The post VHA deputy dedicates career to providing more help for veterans first appeared on Federal News Network.

A Sheffield design and additive manufacturing business is using its system to help the pharmaceutical industry to save valuable time in its production process.

Murata ID Solutions reports that it has helped life science giant Bayer’s Italian division, Bayer S.p.A., leverage radio frequency identification (RFID) tracking in the first large-scale application of the technology in the pharmaceutical supply chain.

New research reveals that 50% of European and US pharmaceutical manufacturing companies know artificial intelligence (AI) can help bring new drugs to market more rapidly and securely, but 96% face challenges with using leading-edge technology to derive value from their data.

ACG, supplier of fully integrated manufacturing solutions to the global pharmaceutical and nutraceutical industry, has announced its engineering business - dedicated to aftermarkets service - is working with its manufacturing customers to increase the life cycle of their machines.

The current crisis in Europe has led to increasing energy insecurity and shortages of raw materials, which are creating severe pharmaceutical manufacturing supply line disruptions. In some cases, supplier lead times have doubled, prices are no longer certain, and orders are subject to cancellations or delays.  

Airlines want to use RFID technology to create solutions for lost baggage. The International Air Transport Association (IATA) announced that from 2020, each piece of luggage will be equipped with an RFID tag.

The aviation industry has been one of the hardest hit by the pandemic. However, Chapman Freeborn have shown how the sector has stepped up to help during the crisis. Here, we’ll look at how the company has helped throughout the pandemic and the challenges the sector has faced.

To ensure visibility and control over mission-critical business processes such as manufacturing and maintenance, repair, and overhaul (MRO), international defence manufacturer and service provider Marshall Aerospace and Defence Group turned to global enterprise applications company IFS for a comprehensive enterprise applications platform.

Established in 1862 as an engineering file manufacturer trading from premises in Redditch, the Monks & Crane Industrial Group distributes products such as cutting tools, oils and lubrication, PPE products, fasteners, machine tools and office supplies as well as soldering and welding goods to its extensive customer base operating within a wide variety of industries including aerospace and engineering. 

Webfleet, Bridgestone’s fleet management solution, is debuting its new AI Assistant at IAA Transportation 2024. Leveraging GenAI technology, the tool is simplifying fleet management by allowing fleet managers to interact with their fleet data intuitively and easily.

Food and drink IT specialist CSB-System has introduced a series of apps to enable customers to easily access their system at any time and from anywhere via smartphone, tablet or PC. This enables them to check the latest reports, approve process steps and carry out other tasks remotely or while on the move – which increases efficiency and convenience.

Mercadona, the grocery retailer in Spain and Portugal, partnered with Cimcorp, a pioneer in robotic handling solutions, to implement an automated intralogistics system at its distribution center in San Isidro, Spain. Cimcorp’s robots have helped Mercadona to achieve record lead times in its supply chain, thereby increasing shelf life for its products and ensuring freshness for its customers.

Ireland’s food retail and wholesale company, Musgrave, went operational at the end of last year with an integrated warehouse solution from Vanderlande, which includes the ADAPTO shuttle-based automated storage and retrieval system (AS/RS). The solution has been installed in Musgrave’s facility in west Dublin to support the company’s future growth ambitions and the need to manage labour scarcity issues.

JW Filshill, one of Scotland’s oldest independent food and drinks wholesalers, is using Podfather logistics software to improve customer service. 

Learn how to compare Federal Benefits Open Season plans with easy-to-use tools.

The post We’re ready to help you make the most of the Federal Benefits Open Season first appeared on Federal News Network.

President Joe Biden marked Equal Pay Day by spotlighting new steps aimed at closing the gender pay gap for federal workers and contractors

The post Biden urges private companies to help narrow gender pay gap first appeared on Federal News Network.

Bruce McClary of the National Foundation for Credit Counseling discusses special hardship programs for people in debt.

The post Help for people overwhelmed by debt in a pandemic first appeared on Federal News Network.

Nontraditional hiring, pay authorities were among the factors that let DoD significantly reduce its cyber workforce shortage over the past year.

The post Upswing in direct hire helps DoD fill cyber workforce gaps first appeared on Federal News Network.

A bench trial began last week in Baltimore federal court in a civil case over affirmative action at American military academies. Attorneys for the U.S. Naval Academy say the school should be allowed to continue using race as an admissions factor because prioritizing diversity in the military makes it stronger and more effective. But the group that brought the case, Students for Fair Admissions, says candidates should be evaluated based only on other factors, including socioeconomics. The group was also behind the case that led to the landmark U.S. Supreme Court decision last year that ended the consideration of race and ethnicity in college admissions. The group also sued West Point, but the Naval Academy case went to trial first.

The post US Naval Academy says considering race in admissions helps create a cohesive military first appeared on Federal News Network.

Computer games help children overcome pain from cancer treatment

La Palma volcano: How satellite imagery is helping us understand the eruption

Do you (or someone you know) believe that people everywhere should have access to affordable, reliable, and resilient Internet connectivity? Are you passionate about ensuring that people everywhere have an Internet experience that is safe, secure, and protects them online? Do you have leadership experience in business, government, philanthropy, and/or the nonprofit sector?

US probing whether TSMC helped Huawei make AI chips.

When the Pandemic began last year, many business owners moved their entire business to the cloud. They purchased various cloud services to help ease the demands of their clients and for their employees that started working from home. A year later, business owners have a good idea of cloud services they need (and don’t need). […]

Source: Marketing Campaign: Help Your Clients Cut Cloud Costs - Technibble.com

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Why is wheat diversity important? To help address feeding the world's growing population, experts turn to 100-year-old wheat.

Worried about the economy, but climate change isn't high on your list of concerns? Keep reading...

The comprehensible input method of language learning says you can learn a second language the way you learned your first.

"Quantum phenomena are mysterious and often counterintuitive."

Smart thermostats, batteries and AI could give people the best of both worlds: comfort and efficiency.

"Brain-computer interfaces are a groundbreaking technology that can help paralyzed people regain functions they’ve lost."

Medicaid can now pay for medical and mental health care delivered on the sidewalk. This will transform how care for unhoused people can be given in the states that take advantage of the policy change.

Rupee Energy Loan Customer Care Helpline Number // ¶¶ //9038282163//jast Call Newrupee...

(The Center Square) – The state of Maryland is investing $20 million in taxpayer fudning into the Water Assistance Relief Program to support those residents with water bill debt that is directly related to the COVID-19 pandemic, Gov. Larry Hogan said.

BrandAlley, an off-price premium and luxury brand e-tailer in the UK and France, has driven improved business performance by taking full control of its customer delivery proposition – from dispatch to customer notifications – in partnership with Scurri, the delivery management platform.

Whistl has launched a Fuel Carbon Calculator enabling its bulk mail customers to reduce their carbon footprint by opting to use Hydrotreated Vegetable Oil (HVO) rather than diesel for the collection and trunking of their bulk mail.

Whistl  has announced that Fliss O’Hara has been appointed Managing Director of Whistl Fulfillment, after joining the business last year from GXO Logistics as Commercial Director, Fulfilment.

With summer break ending, The Times spoke with psychologists about how parents can help their students embrace a back-to-school mindset. Here's their advice.

A run on consoles during the pandemic allowed researchers to test whether gaming causes changes in the mental well-being of players.

MERT is being marketed to families of children with autism. Providers suggest the treatment has been thoroughly studied, but there is little evidence to date of its efficacy.

Randy Travis has released a new song, "Where That Came From," with the help of artificial intelligence. It's his first single since he had a stroke.

The bill would tax Amazon, Meta and Google for the data they take from users and pump the money into news organizations in the form of tax credits.