The biggest mistake people make when promoting their brand, company or even themselves on social media is thinking that simply posting is enough. However, that’s far from the case. Managing a Facebook, Instagram or Twitter account means having to strategize ways to keep your current audience captivated, while simultaneously attracting new users to your page.

complete article

The one constant about social media is change, so it is a good practice to step back once in a while and ensure that your companys strategy is still current and effective.

As we enter the second half of the year, it is time to take stock in the social media strategy that was probably developed in late 2017 or early 2018. Is your company up to date on all of the social media platform changes? Do you know what is working and what is not?

complete article

The conventional thinking is that social media conversations about brands are representative of broader consumer sentiment in the overall market. However a new study from Engagement Labs, appearing in the Journal of Advertising Research, finds online discussions and sentiment are not necessarily predictive of offline brand outcomes.

complete article

While responding quickly to incoming customer inquiries has almost become table stakes in social media, many sophisticated brands have learned that proactive customer care can provide additional benefits to both the company and the customer.

Proactively contacting prospects and customers can create a surprisingly positive customer experience, provide marketing benefits like brand awareness, and even save servicing costs. It can also Proactively listening to prospects and customers on social media can identify key trends, new product opportunities, and customer pain points.

complete article

If there are tech ideas that refuse to die, then Moodle is the land of the undead. Moodlers have access to a delightful and eclectic variety of tools whose time in the spotlight happened a while ago. Email, Forums, Wikis, Blogs. SCORM could not go without mention. No matter how hard Moodle tries to add a fresh face to it, most Moodle experiences today are evocatively reminiscent of a simpler past. To nicely tie up the rooms in nostalgia, its core is built in PHP, the language that refuses to die.

complete article

Gray Hat SEO is an SEO practice that's riskier than White Hat SEO, but one that may or may not result in your site being banned from search engines and their affiliate sites. Generally, Gray Hat SEO practices belong in neither the Black Hat nor White Hat category because the terms of service regarding the issue are unclear. In this tutorial, you will get the answers to the following questions:

What is Gray Hat SEO?
Why does it matter?
What Gray Hat SEO should mean to you

complete article

Are you ready to boost your web traffic? If you are relying on people to find you through the internet, then Search Engine Optimisation should be at the top of your priority result. You can’t be able to generate more leads to your business if nobody finds you.

Do you know about 93% of experiences on the Internet start with a search engine? So what happens after someone search the internet? The top results on Google have higher chances of getting clicked. If you are not on the top of the list, you have missed potential traffic. What is even more surprising is that about 75% people won’t even move to the second page of the search results.

complete article

Enterprise marketers face more challenges than ever in executing their customer-driven, high-ROI strategies. When customers search nowadays, they are looking for more complete and more specific answers provided for their queries: whether they are searching on a smartphone, looking for results specific to their city, or keeping up with the news of the minute. And Google is constantly improving how it delivers those results.

Conductors goal is to make sure the marketing team has all of the data and insights, features, and reporting capabilities customer need—so marketers can deliver for their customers and achieve above and beyond their goals.

complete article

Once upon a time, sitting at your desk liking and swiping was a good way to annoy your boss. Most companies saw social media use as a distraction or a risk to be managed, and many banned Facebook and Twitter from their networks. Yet today, some of the world's biggest employers are doing the opposite: coaxing and cajoling workers to sign up to a new form of social media designed for the workplace.

Among the first was Yammer, a Facebook clone for companies and teams launched in 2008 and bought by Microsoft in 2012. Then there was Slack, the quirky office chat app which spread like wildfire through the tech industry, roughly doubling its revenue each year. Microsoft responded by launching Teams, a collaboration and chat tool tied in to Microsoft Office which now has 200,000 firms on board.

complete article

I have been hearing a lot of marketers talk about social commerce, which is exactly what it sounds like: using social media networks to help sell products online. This may sound like a relatively new idea, but when you take a deeper look, social commerce was actually introduced by Yahoo in late 2005. At the time, things like product reviews and sharing wish lists were cutting edge, but that was one of the early examples of combining social networking with online commerce. Technology has since evolved, but the idea remains the same. To understand how to succeed in social commerce, here are five tips for using social networks to sell products online.

complete article

Contractor complaints and safety concerns with smartphone apps were among what the ABC 7 I-Team found to be the top three consumer complaints in 2018.

complete article

Hootsuite, the master of everything social, has released a report detailing its predictions for the future of social media trends in 2019, and it is a must-read. After surveying thousands of customers and consulting with several top-notch market research firms, Hootsuite has distilled some crucial information and understanding for every business owner, large and small.

The information they reviewed covers just about anything and everything one could think to ask about when it comes to social media, from the best way to channel customer service to big-picture ideas for customer relations overall. The top social media trends for 2019, then, can be understood very specifically, and very broadly.

complete article

When it comes to video content on landing pages, marketers tend to either totally crush it, or completely bomb.

Your landing page videos may fail for several reasons.

Typically, this is because the videos on landing pages are:

Too long.
On the wrong section of the landing page.
Missing a key component (like a call-to-action).
Do not make these same mistakes!

This article will explain why landing page videos are so important, and share 11 landing page video best practices that will help increase conversions.

complete article

Global social media and technology giants are gearing up to fight sweeping new rules proposed by the Indian government that would require them to actively regulate content in one of the world’s biggest Internet markets, sources close to the matter told Reuters.

The rules, proposed by the Information Technology ministry on Christmas Eve, would compel platforms such as Facebook, its messaging service WhatsApp and Twitter to remove unlawful content, such as anything that affected the sovereignty and integrity of India. This had to be done within 24 hours, the rules propose.

complete article

Just because you are not on Facebook or Twitter does not mean your data is safe from the social media giants or their prying algorithms. A study from the University of Vermont adds yet more evidence to the argument that your privacy is no longer in your hands, even if you abstain from social media.

Researchers from UVM's Department of Mathematics and Statistics published a paper in this week’s issue of the journal Nature Human Behaviour demonstrating that social media users not only generate substantial behavioral data about themselves but also about members of their social circle.

complete article

Earlier, it had been proposed that, due to its social functions, the mobile phone has become associated with the meaning of social relationships. Mobile phones social function is clear. People use them to maintain relationships and to feel connected and closer to friends and family members. We wanted to test if the mental representation of a mobile phone is indeed associated with the mental representation of social relationships. We thus conducted an experiment where we primed the concept of mobile phone and then measured if it activated, that is, made social relationship-related thoughts more accessible.

complete article

Google is set to begin deleting data from its beleaguered social network, Google+ in April, but before that happens, the Internet Archive and the ArchiveTeam say that they are working to preserve public posts on the platform before they vanish forever.

In a post on Reddit, the sites announced that they had begun their efforts to archive the posts using scripts to capture and back up the data in an effort to preserve it. The teams say that their efforts will only encompass posts that are currently available to the public: they won’t be able to back up posts that are marked private or deleted.

complete article

Google has officially started the process of shutting down and deleting all consumer accounts on its Google+ social network platform, bringing an end to the company’s attempt to directly compete with the likes of Facebook and Twitter.

complete article

The Facebook Cambridge Analytica revelations changed the way people in the US think about online privacy. And it should come as no surprise that many have grown wary over the mishandling of personal information.

Nearly a year later, a majority of US internet users said that Facebook sharing data with Cambridge Analytica raised some level of concern over how their information is used online, per survey findings from text message marketing company SlickText.

complete article

Australia. Parliament. Senate. Environment and Communications References Committee, author, issuing body

Australia. Parliament. Senate. Procedure Committee, author, issuing body

Australia. Parliament. House of Representatives. Standing Committee of Privileges and Members' Interests, author

Australia. Parliament. House of Representatives. Standing Committee on Appropriations and Administration, author, issuing body

Western Australia. Parliament. Legislative Council. Standing Committee on Environment and Public Affairs, author, issuing body

Australia. Parliament. House of Representatives. Standing Committee on Petitions, author, issuing body

Western Australia. Parliament. Legislative Council. Standing Committee on Estimates and Financial Operations

Australia. Parliament. Senate. Finance and Public Administration References Committee, author, issuing body

Hayden Library - QH324.2.L53 2014

Online Resource

Online Resource

Online Resource

Online Resource

Online Resource

Online Resource

Online Resource

Online Resource

Online Resource

Online Resource

Online Resource

Hayden Library - QH324.2.W66 2016

Online Resource

Online Resource

Online Resource

Online Resource

Online Resource

Online Resource

Online Resource

Online Resource

Online Resource

Online Resource