Monitoring center executives and managers have a lot to express about the endless work that goes into keeping their call centers staffed with the best talent possible.

Top central station executives illuminate the art of recruiting, onboarding and retaining exceptional talent. Plus, they share their views on remote work policies.

SDM spoke with the 2023 TMA Monitoring Center Manager of the Year. Ayala is the director of operations at Rapid Response Monitoring Services.

Washington – The National Transportation Safety Board has released two safety alerts and a pair of videos cautioning airline pilots and mechanics about the dangers of carbon monoxide emissions.

Greenbelt, MD — Every day for the past several years, Brian McQueen has felt the left side of his neck and wondered if his non-Hodgkin’s lymphoma will return.

Washington – Workers can now submit whistleblower complaints electronically, OSHA announced Dec. 4.

Washington – Adults with occupational asthma face a higher risk of developing pneumococcal disease, but only 54 percent of them are vaccinated to help ward off an infection, according to a new study from NIOSH.

2017 was a good year for the economy — and manufacturers, dealers and integrators definitely felt the positive impact of these trends.

Doomsday didn’t happen. For all the concern many security dealers have shown in recent years — particularly about the rapidly changing residential market — all indicators seem to finally point to what was always the hope in the midst of the fear: that all the new entrants, technologies and business models would start to grow the pie for all.

Security professionals reveal their thoughts on the security, monitoring and smart home markets.

Washington — NIOSH has unveiled a beta version of an online software tool designed to provide post-shift assessments of mine worker exposure to respirable crystalline silica.

Washington — The Mine Safety and Health Administration is updating its metal and nonmetal mining regulations to incorporate advances in electronic detonators.

Washington — The Mine Safety and Health Administration’s direct final rule concerning advances in electronic detonators in metal and nonmetal mines has gone into effect, the agency announced March 18.

Washington — NIOSH has finalized the beta version of an online software tool designed to provide post-shift assessments of mine worker exposure to respirable crystalline silica.

Ascent Capital Group announced that its primary operating subsidiary, Monitronics International Inc., established a deal to acquire Security Networks for a total transaction price of $507.5 million.

Lexington, Ky., is known for a few things: horses, bluegrass, bourbon, a historic downtown area, and — when it comes to security systems — Bates Security/Sonitrol of Lexington.

Grade 43 Chain Positioning Lanyards are ideally suited for positioning or restraint applications when used in conjunction with a full-body harness with side or hip D-rings.

Washington – U.S. service members deployed to the Middle East may be facing occupational health risks due to a lack of health monitoring and flaws in the Department of Defense’s multiple data storage systems, according to a Government Accountability Office report released June 22.

A Federal Motor Carrier Safety Administration rule requiring the use of electronic logging devices to track driver hours of service is in effect, but critics remain vocal.

A common question we are asked is, “We work a 12-hour shift: Should I use 8 or 12 as the time duration on my noise dosimeter to calculate the time-weighted average?” Understanding how changing the time duration of a noise dosimeter sample affects the results, and how this relates to the noise standard, will help us make the best decision.

What are the latest ways to measure environmental noise?

When should I use a noise dosimeter instead of a sound level meter?

Monitoring centers are focused on improving customer contact and providing tools for ease of use and quicker response.

FieldHub and Affiliated Monitoring's partnership offers a comprehensive solution for managing operations in a single cloud-based platform.

If the word “change” isn’t part of your business plan this year, you’d better rethink it.

Viking Electronics Inc. announced the release of its new 2021 Product Catalog.

The “Editor’s Choice” and more new products and solutions as described by manufacturers.

Everything online in the industry, from white papers to webinars

Can I use one attendant to electronically monitor multiple 1910.146 confined space entries?

When it comes to protecting workers in confined spaces, what are some monitoring best practices?

I’m on my company’s COVID-19 response team, and I’ve been asked to monitor social distancing and contact tracing. How can I take a proactive approach to this so we’re prepared when we have a case onsite?

Are monitoring devices cloud connected? In other words, are they sending data in real-time on the location, state and wellness of employees?

Circ1ATS ensures continuous power delivery, making it ideal for environments where downtime is not an option.

COMMBATT1 provides power for either 12VDC or 24VDC systems, and accommodates up to two (2) internal 55AH batteries.

Altronix offers its line of Pace products that et you locate IP devices beyond the standard Ethernet range.

Tempo724Q has flash memory, which prevents loss of programming during power failures and can handle up to 420 weekly events with 30 programmable holiday dates.

Washington — The Department of Transportation is requesting public comment on a proposed rule that would allow the use of electronic forms and signatures for drug and alcohol testing.

The doseBadge5 Personal Dosimeter now features enhanced wireless technology to allow the instrument to communicate remotely with the doseBadge5 Wand and the dBLink App.

The heart of the BlueBOLT product line is the cloud monitoring and control software, which receives usage and connectivity information from the various BlueBOLT enabled devices.

We are in the midst of the fourth industrial revolution — at a point where we have logged more data in the past two years than in the entire history of mankind.

Evaluating the state of any market is a tricky thing during a pandemic — things are changing daily; new technologies are being explored; the future is unknown; and it’s difficult to look back at the past clearly.

UNITE is particularly suited to various property types, including Class A high-rise urban and Class B garden-style suburban properties, according to the announcement.

This collaboration combines Altronix’s advanced power distribution with LiftMaster’s CAP2D Smart Access Controllers, resulting in new pre-configured kits designed to support up to 16 door systems from a single enclosure.

The integration brings the distinct advantages of cloud, including greatly simplified installation, robust end-to-end cybersecurity, centralized management of multiple locations, and AI-filtering to dramatically reduce false-positive activity to the monitoring center or command center professional.

From leveraging advanced technology for enhanced services to combatting false alarms, seven central station leaders shed light on the evolving landscape of wholesale monitoring, where opportunities abound and innovations are redefining the sector’s role in modern security ecosystems.

Rapid Response fully deployed AVS-01 on Jan. 15, following two years of preparation and four months of beta testing.  

Being IQ-certified formally recognizes a company’s dedication to saving lives and to reducing false alarms.

In the event that an anomaly is detected, the AutoPatrol and video analysis will be raised to a human operator to determine the next action to be taken.

Insight capabilities include real-time alerts, customizable reporting, generative AI support and proactive recommendation features, and seamless access to USIS service desk and onsite service for remedy escalation and resolution.

Building on the foundation of the company’s ECAMSECURE platform, the acquisition of Stealth Monitoring will establish a global leader in AI-enabled remote video monitoring solutions, according to an announcement.