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The Right Time for Mortgage Refinancing

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The Pen Is Mightier Than Website Traffic

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Buying The Right Notebook Computer

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Aromatherapy for Hair Loss-Top Eight Essential Oils to Promote Growth

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Temporary exemptions under Consumer Data Right

24 April 2020

Three-month exemptions have been granted to financial services providers required to share product reference data by 1 July 2020, due to the impact of the COVID-19 pandemic.

The temporary exemptions under the Consumer Data Right, until 1 October, will apply to non-major ADIs, including non-major banks, building societies and credit unions, and extend to non-primary brand products offered by the major banks.

The major banks have been sharing product reference data since July 2019.

Product reference data refers to information about a bank’s rates, fees and features of banking products. 

This data can be used by businesses, such as comparison sites, to compare products in the market.

“The ACCC is granting these exemptions as an acknowledgement of the intense resource requirements of the industry as a result of the COVID-19 pandemic, and in particular non-major banks that may not be able to prioritise this at this time,” ACCC Commissioner Sarah Court said.

“We understand that financial providers are dedicating many resources at present to support their customers, however we do encourage providers to share product reference information on a voluntary basis if they are in a position to do so,” Ms Court said.

Further consultation on Consumer Data Right Rules

A revised draft of the Consumer Data Right Rules have also been published today.

The proposed amendments to the Rules include:

  1. clarifications on the types of accounts in scope for sharing consumer banking data
  2. new rules on the function of the Accreditation Register and Registrar
  3. rules relating to the use of the Consumer Data Right logo.

The proposed amendments following this consultation will come into effect from July 2020.

A copy of the draft revised Rules is available here: ACCC consultation on proposed amendments to the Competition and Consumer (CDR) Rules 2020

Release number: 
82/20
ACCC Infocentre: 

Use this form to make a general enquiry.

Media enquiries: 
Media team - 1300 138 917




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Flight Centre to refund cancellation fees

3 May 2020

The ACCC has welcomed the announcement that Flight Centre will stop charging customers hundreds of dollars in cancellation fees in order to get a refund for travel cancelled due to the COVID-19 pandemic.

Flight Centre will refund thousands of customers who, from 13 March, were charged $300 per person to get a refund for a cancelled international flight or $50 for a domestic flight.

This policy will also apply to cancellations fees charged by Aunt Betty, Travel Associates, Student Universe, Universal Traveller and Jetescape Travel (trading as Byojet Travel), which are part of the Flight Centre group.

Flight Centre’s decision follows weeks of pressure from the ACCC for Flight Centre to improve its treatment of customers during COVID-19 travel restrictions.  

The ACCC said its next step would have been court action if Flight Centre did not change its position. This announcement will provide faster relief for consumers than would have been likely to have resulted from any court action. 

The ACCC has received a large number of complaints about Flight Centre’s cancellation fees from consumers via its Infocentre, website, and social media channels.

“This is a very welcome move made by Flight Centre for thousands of customers impacted by COVID-19 travel cancellations,” ACCC Chair Rod Sims said.

“We are continuing to discuss issues in relation to refunds and cancellations with the travel sector, and encourage travel providers to treat consumers fairly in these exceptional circumstances.” 

“While we know some consumers are very concerned about getting a refund or credit for their cancelled travel plans, we do ask people to be mindful of the significant impact that this pandemic has had on the travel industry.” 

The ACCC has received more than 6000 complaints from consumers dissatisfied with travel companies’ refund policies and cancellation fees, with thousands more contacting their local state or territory fair trading agencies seeking assistance resolving individual disputes. 

While a consumer’s right to a refund during this period will depend on the terms and conditions of the contract entered into with travel provider, the ACCC says many businesses are struggling to process the high number of cancellations.

“We ask consumers to remain patient and be mindful of the significant pressures on businesses at this time and, where possible, contact the business by email or website, rather than by phone,” Mr Sims said.

“These are very complex issues and may take smaller businesses more time to respond.”

For more information on consumer rights and obligations of businesses during COVID-19 please visit accc.gov.au

Release number: 
88/20
ACCC Infocentre: 

Use this form to make a general enquiry.

Media enquiries: 
Media team - 1300 138 917
Audience




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Consumer Data Right Compliance and Enforcement Policy released

8 May 2020

The ACCC and the Office of the Australian Information Commissioner (OAIC) today jointly released the Compliance and Enforcement Policy for the Consumer Data Right.

The Policy outlines the approach that the ACCC and the OAIC have adopted to encourage compliance with, and address breaches of, the Consumer Data Right regulatory framework. The Policy has been developed following consultation with current and future data holders and recipients.

‘‘The Consumer Data Right is an important reform that will give consumers greater access to and control over their data,” ACCC Commissioner Sarah Court said.

“With this important reform come significant and serious safeguards.”

“It is the responsibility of each Consumer Data Right participant to be fully aware of their regulatory obligations or face scrutiny by the ACCC and the OAIC,” Ms Court said.

“Today’s release of the Compliance and Enforcement Policy helps clarify these obligations as people prepare to participate in the Consumer Data Right from July 2020.”

The ACCC and OAIC have adopted a strategic risk-based approach to compliance and enforcement, which focuses on building consumer confidence in the security and integrity of the Consumer Data Right system.

“My office and the ACCC will work in partnership to monitor and actively enforce participants’ compliance with their regulatory obligations, including the privacy safeguards,” Australian Information Commissioner and Privacy Commissioner Angelene Falk said.

“A strong regulatory framework is in place to protect privacy and build public confidence in the Consumer Data Right, and the Compliance and Enforcement Policy released today provides increased certainty about how we will uphold these consumer protections.”

“Economic reforms like the Consumer Data Right which build consumer confidence in the use of their personal information and encourage innovation will be critical to our recovery after the COVID-19 outbreak,” Commissioner Falk said.

The ACCC and OAIC will regularly review the Compliance and Enforcement Policy so that it continues to reflect best practice regulation and evolves with the Consumer Data Right regime.

A copy of the Compliance and Enforcement Policy is available online.

This media release was jointly issued with the Office of the Australian Information Commissioner.

Background

Principles

The ACCC and OAIC will adopt a strategic risk-based approach to compliance and enforcement which recognises the joint regulatory model and a requirement to deal with breaches of the legislation efficiently and effectively. Both agencies will act with integrity, professionalism and in the public interest, guided by the principles of accountability, efficiency, fairness, proportionality and transparency.

Compliance monitoring tools

The ACCC and OAIC will use a wide range of information sources and monitoring tools to assess compliance and identify potential breaches of the Consumer Data Right legislation (including Privacy Safeguards), Consumer Data Right Rules and Data Standards. These sources and tools will include:

  • stakeholder intelligence and complaints
  • business reporting, which will include summaries of Consumer Data Right complaint data
  • audits and assessments
  • information requests and compulsory notices.

Enforcement options

There are a range of enforcement options available to respond to and resolve breaches of the Consumer Data Right legislation (including the Privacy Safeguards), Consumer Data Right Rules and Data Standards. These include:

  • administrative resolutions, whereby a business provides a voluntary written commitment to address a non-compliance issue
  • infringement notices and court-enforceable undertakings
  • suspension or revocation of accreditation by the ACCC (as the accreditor)
  • determination and declarations, using the OAIC’s power to make a determination following an investigation, to either dismiss or substantiate a breach of a Privacy Safeguard or Rule relating to the privacy or confidentiality of Consumer Data Right data
  • court proceedings (which may result in penalties, injunctions and other orders).
Release number: 
93/20
ACCC Infocentre: 

Use this form to make a general enquiry.

Media enquiries: 
Media team - 1300 138 917
Audience




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Choosing The Right Web Host - The Hardest Customer Task To Solve

Can we take this whole internet thing one step further and host our site ourselves on our own PC? Well, the basic answer is no! If you need to get a site live quickly or cheaply, it can be nearly impossible to do it yourself. Outsourcing these tasks to professional web host prividers that will save you money and headaches. The company will lodge your site on a web server, make the necessary connections between your domain name and their server configurations and then you're up and running. Your site is out there on the internet for all to see . But there are so many web hosts. How can somebody choose between them?




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SEO Optimization -Get Key word Density Just Right

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IMS SIP: The Right Solution for Widespread Next Generation Networks

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Web Site Design and Choosing the Right Web Design Company

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Essential FAQs of Hoodia Gordonii--Serious Dieters Ought to Know

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Advice on How to Find the Right Gift For the Lacrosse Fan in Your Life

Great reference Twitter More can be found here. More on this topic. Keywords: Hockey puck designs, Basketball coach gifts, Basketball coach gifts, Customizable shirts, Lacrosse gifts, Custom printed lacrosse balls. Graphics: Share Inforgraphic

The post Advice on How to Find the Right Gift For the Lacrosse Fan in Your Life appeared first on RSS News Feed.



  • Recreation and Sports

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Fight or Flight in Relationship Conflict

Conflict does not get resolved when the stress response takes over. Learn how to manage conflict in loving ways and to heal the fear that activates your fight or flight response.




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Branding, Branding, Branding :: MSN fails to keep it Straight

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How to Choose the Right Webcam Surveillance Software?

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Stopping Smoking and Balancing Your Weight

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Our Body is a Hologram of Living Light

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How Thoughts Create Matter

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A Person is Only Limited by the Thoughts He Chooses

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Get The Fundamentals Right

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Laser Hair Removal - Is it Right For You?

Laser hair removal is heavily advertised but little is known about this technology. However, that will change after you spend 58 seconds to read every word of this article and become well-informed on permanent hair removal. After analyzing the facts you will be able to make a decision on whether or not laser hair removal is right for you.




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Don't Spend Money on Acne Remedies. Fight Acne Naturally!

Revisit the type of Acne treatment remedies, which will help you fight acne naturally by avoiding your pores to get clogged.




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Thoughts on Asthma Medication and Pregnancy

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Ashton Drake Marketplace

Where did it all go wrong? Today's market on these older Ashton Drake Dolls, is so soft I would not dream of selling.




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Grasping Your Own Thoughts with Rquinox Q Blogs

Grasping Your Own Thoughts with Rquinox Q Blogs Get more here. blogq.net Check out this site for more. Keywords: Q models blog, Blog q, Rquinox q blog, Blog q, Mrs q blog, Blog q.

The post Grasping Your Own Thoughts with Rquinox Q Blogs appeared first on RSS News Feed.




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Not Sure if Preschool is Right for Your Child? Think Again

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The post Not Sure if Preschool is Right for Your Child? Think Again appeared first on RSS News Feed.



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A Window of Light Into the Heart of Darkness

The Eye Camp programmes team up with a host ophthalmologist, to provide some training if it is required, and to help provide equipment, such as microscopes and autoclaves (used for sterilising surgical instruments). Repeat visits are made to the same country to maintain the projects' momentum.




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Seeing Straight

The type and amount of surgery to perform for a particular squint demands an accurate preoperative decision and necessitates meticulous surgical planning and accurate prediction of surgical outcome. "The surgical aims are realignment of the eye muscles where necessary to achieve satisfactory function and appearance".




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Give Plenty of Thought to Selecting Your New Dog

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How To Select The Right Digital Camera

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The Right Scanner for Photographs

Scanners are a great tool which gives users the ability to convert prints, negatives, and slides into digital form allowing them to reliably store, edit, and print prized photos. We will show you how to choose the right scanner.




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Camera Bags - Choosing the Right One

Camera bags have two main purposes- to protect the camera and to make it easy to tote your camera and accessories along. We can provide 4 simple tips for choosing the right camera bag.




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Numbers Don't Lie; Interpretations Might

Five major areas you might review to better know where you really are financially.




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Reason Your Credit Scores Still Go Down When You Do Everything Right

Any new habits you begin today in managing your credit will begin to affect your credit scores in 30 to 60 days.




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Debt Consolidation - Not Always Right Solution

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Make the Right Move

America is always on the move-literally. Experts estimate that one out of five households move to a new residence each year. If you do the math, that amounts to a whopping 1.5 million moves every month. Those are some amazing stats, especially if you consider how trying and stressful such moves can be. It's a wonder that one household-let alone millions!-can pull it off.




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A letter to my daughter

I wrote this for my daughter and simply wanted to share it with each of you. Everyday we read the same things. Today I wanted to share this with the community. I hope you enjoy the read.




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Buying Jewelry Online: How To Choose The Right Company

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How To Create A Massive Contact List, Overnight!

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Eight No-Fail Steps for E-Commerce Marketing

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Profiting With Private Label Rights

Private label rights allow you to alter, modify, enhance and rearrange the contents of information product to suit your own needs and wishes. Learn how to take advantage of this type of rights for your maximum profits!




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Emergency Room or ER: What's Right for You Today?

Urgent care is a rapidly growing trend for convenient access to healthcare for the public. Learn what conditions are ideal for the urgent care center and what conditions are best treated in a hospital emergency department.




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Four Things to Consider When Searching for Eco-Friendly Exterior Lighting Options

Learn more Twitter More on this topic. Find more. Keywords: Post clocks, Large outdoor lighting fixtures, Outdoor street clocks, Best outdoor lighting fixtures, Street light post, Outdoor pole lighting fixtures.

The post Four Things to Consider When Searching for Eco-Friendly Exterior Lighting Options appeared first on RSS News Feed.




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Vicem Yachts 65 IPS Classic on display at Palm Beach International Boat Show 2019

The Vicem 65 IPS Classic, the Turkish-built yacht with classic Down East lines, is on display at the Palm Beach International Boat Show 2019. This Vicem's the first in that size range to be fitted with the Volvo Penta IPS system.




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The Battle Of The Mighty Bikers In Rwanda's 1000 Mountains, Reports KT Press

Africa's mountain bikers seeking a slot at the 2016 Rio Olympic Games will have to win the ride on Rwanda's steep mountains during this year's championships.




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Fashion & Celebrity Photography Duo Unveil New Series of Photography Fusing Fitness & Fashion, Highlighting Self Reinvention

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ZANFLARE Launches its Crowdfunding Project for the Innovative Cycling Light

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