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Households losing out on £5bn to the Big Six, despite cheaper wholesale prices

More than 11million households in Britain are at risk of overpaying £3.5billion on their energy bills this year, simply because the Big Six refuse to give them a better deal, new research claims.




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BT fined £245k by Ofcom after it overcharged EE mobile customers

The telecoms watchdog has fined BT £245,000, revealing the firm overcharged EE's mobile customers for making calls to 118 directory enquiries services.




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LV 'temporarily' stops selling travel insurance due to coronavirus

Insurance giant LV stopped selling travel insurance  last night in a move described by one expert as 'alarming'.




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More firms pull the plug on travel insurance due to coronavirus

Aviva and Direct Line followed LV, the Post Office and Admiral, who announced yesterday that they would stop the sale of travel policies to new customers.




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How to get Disney Plus streaming service in UK for the lowest price

As coronavirus spreads, people are increasingly being forced to stay inside, meaning many will be likely to watch hours of TV when they are not working. We look at the best streaming deals.




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Will broadband and energy firms help people stuck at home by coronavirus? 

Bills are expected to increase for many over this time period but in light of this, some suppliers have announced they will be reviewing how they charge their customers in the next few weeks.




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Millions of households to get relief on energy bills after emergency measures are put in place

Britain's suppliers have joined with the Government to ensure that households across the UK will be able to keep the lights on whilst they are in self isolation.




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Virgin Mobile gives pay monthly customers unlimited minutes and data boost for free

The network said it will be offering unlimited minutes to landlines and other mobile numbers, plus a 10GB data boost, at no extra cost, for a month to those paying monthly as of Monday 23 March.




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Energy bills set to fall for 15m households as Ofgem reveals price cap reduction

Energy bills will fall for around 15million households with Ofgem announcing a price cap reduction of £17 a year.




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Eon lost HALF A MILLION customers in 2019 as households switch

Despite losing customers, Eon said its total earnings before tax and interest increased to £2.9bn in 2019, and it expects earnings to increase again in 2020.




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Landlords can still serve eviction notices during the coronavirus outbreak

Last week the Ministry of Housing promised a 'complete ban on evictions' for those unable to work due to the coronavirus pandemic.




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How to renew insurance properly during coronavirus outbreak

Customers buying a new insurance policy, or renewing an old one, are advised to purchase cover based on their normal behaviour and not base it on their current lives under coronavirus restrictions.




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Households to spend an extra £52m on energy bills A WEEK: We reveal how you can cut costs

It is thought that 16.8million people will no longer be going into their normal workplace as a result of measures to delay the spread of the coronavirus.




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Your coronavirus financial questions answered

Coronavirus is hitting our financial lives like nothing in modern history. Here, we answer some of the many questions you have raised - on everything from work to home, cars and lifestyle.




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Roll out of smart meters halted to protect customers during pandemic

Trade body Energy UK says its members have stopped installing or repairing smart meters, except in emergencies, in line with G­overnment guidance.




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BT Sport customers can apply for refunds as events are called off

At present you can claim back the value of one month's membership. How much this is will be depends on your package. The sum will be credited to your BT account within ten working days.




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Household bills are set to rise but you can still make savings 

Everything from phone bills to NHS prescriptions are due to go up from today, but there are ways to save money. BT, EE, O2, Three and Vodafone are all hiking prices between now and May.




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Household bills to rise: Council tax, broadband and stamps will rise on 1 April 2020

The rises will come as a large chunk of households are under strain thanks to the coronavirus outbreak impact on job security, mortgage payments and other personal finances.




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Why you should have home insurance if you house share

Daisy, 22 (pictured) didn't get any of her deposit back from her landlord after one of her housemates accidentally broke the bathtub whilst they were living together.




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Energy rights: As Extra Energy and Spark Energy go bust, where do customers stand?

Last week both Extra Energy and Spark Energy ceased trading. Seven energy minnows have collapsed so far this year, and more than half a million households have been left in the lurch.




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You can still live the good life in lockdown - so dig for victory over the Coronavirus!

Confinement to home may stretch some relationships, but it could also encourage you to become a little less reliant on the weekly shop. Here, Toby Walne looks at some do-it-yourself food and drink ideas.




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From job fears to housing horrors, the experts answer all your burning questions

It seems hardly anything is left untouched by coronavirus. Our panel help you get through these extraordinarily tough times.




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Press pause to save £25 a month on TV sports deals

They can simply ask Sky to suspend its sports offer until live action returns. BT Sport has a confusing approach - bamboozling viewers with a choice of a 'credit' or switching to another package.




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How many energy firms could go bust in 2020?

Last year, 24 energy firms went bust according to an FOI request. It comes as the market becomes more competitive and the price cap bites the challenger brands.




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Savings from falling wholesale prices  passed on to customers as cheapest energy tariffs fall by £32

The cheapest energy tariffs have fallen by an average of £32, thanks to falling wholesale costs, new data has revealed at a time when consumption is likely to be higher with people at home more.




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How DO you survive this crisis with just £1 spare a week?

Exclusive figures today reveal that the average family will be left with little more than £1 a week to spare if they don't adjust their spending habits after a 20 per cent pay cut.




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Energy firms owe £1.7bn to households which have overpaid for energy

One in ten customers could be due a rebate of more than £200, while almost half are owed £136, says Uswitch. Overpayments arise when bills are paid by direct debit.




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Most insurance won't pay out for coronavirus - can you still protect yourself if things go wrong?

If you're thinking of taking out insurance to protect yourself from financial troubles brought on by coronavirus, it's vital you make sure that your policy will actually pay out if you make a claim.




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Energy usage has risen by 17% since lockdown: We reveal the top tips to keep your bills down

Households are using 17% more electricity since Britain went into coronavirus pandemic lockdown, new data from energy supplier Bulb suggests.




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CeX customers left out of pocket after tech firm delivers faulty items

Some customers, including Chris (pictured), have reported receiving faulty items while others have not received online orders at all, according to Which?




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Household energy usage surges by 37% during lockdown

The average annual cost of a combined gas and electricity bill is around £1,034, but due to increased usage whilst people are stuck inside, this could rise to £1,421.




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Currys PC World customers left furious after failing to receive refunds

A number of people have struggled to get refunds for faulty products or cancel expected deliveries with many failing to speak to anyone from the firms customer service team at all.




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Best smart home devices 2019: Give your house an upgrade with top tech

Once reserved for science fiction films, smart technology is now readily available with a host of connected devices that can bring your home to life. We find the best online for under £150.




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Amazon Prime Day 2019: The best home deals today from instant hot pots, Le Creuset and cooking pans

There's no place like home and today, there's no place like Amazon to get great  deals on home and kitchen products like Le Creuset during the ecommerce giant's huge 48-hour Prime Day sale




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Amazon customers are raving about the 'absolute bargain' Breville Blend Active Personal Blender

Personal blenders are all the rage and the Breville Blend Active personal blender is certainly attracting plenty of positive attention on Amazon, with people praising its incredible value for money




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Gro-Clock Sleep Trainer review: A must-have device for sleep-deprived parents

The Gro-Clock from the Gro Company (£18.69) is a godsend for sleep-deprived parents.The sleep training product can teach young children when it's time to wake up and when it's time to sleep.




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Amazon customers are raving about this Aero 360 dehumidifier that only costs £7.99!

While top-of-the-range dehumidifiers can cost as much as £170, Amazon customers are currently raving about a simple-yet-effective one from UniBond called Aero 360 that costs just £7.99




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Amazon customers are raving about this 'excellent' Silentnight Deep Sleep pillow

As winter approaches and it's time to upgrade your bedding for the cold temperatures, Amazon customers have settled on which is the best pillow to buy: the Silentnight Deep Sleep pillow.




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Couple who washed and sold used stamps guilty of £225k fraud

Paul and Samantha Harrison from Barnsley and their accomplice, former dental technician Graham Rought, defrauded Royal Mail out of more than £421,000.




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Amazon customer stunned by almost £9,999 delivery charge

Danielle Long from Carrickfergus in Northern Ireland ordered a £4.99 present which she needed in time for Christmas Day. But she was left stunned by the extortionate post and packaging fee.




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Amazon is selling hundreds of bogus 'cancer cure' books

EXCLUSIVE: There are more than 3,000 books listed under the search term 'cancer cures' on Amazon and a UK expert said it was 'unreasonable' for companies to make money from the untruths.




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Coronavirus US: Amazon warehouses begin to run out of items

Amazon says many household items are out of stock due to increased demand as the coronavirus spreads across the US. The company is warning of slower shipping times.




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Coronavirus: Amazon limits warehouses to essential items only

Amazon will stop stocking and shipping all non-medical and non-essential supplies from its warehouses until April 5 in order to prioritize goods needed amid the coronavirus crisis.




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Coronavirus US: LA Amazon delivery man SPITS on package

Ring doorbell footage caught when an Amazon delivery man appears to spit on a package he has just delivered to a home in Los Angeles' Hancock Park neighborhood amid the coronavirus outbreak.




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Coronavirus France: Court limits Amazon to essential deliveries

A French court has ordered Amazon to restrict all its deliveries in the country to essential goods during the COVID-19 pandemic, such as food, hygiene products, and medical supplies.




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Coronavirus UK: Amazon could deliver swab kits in pilot scheme

With just 13 days to go until Health Secretary Matt Hancock has promised the UK will test 100,000 people a day, but figures showed there has been no progress for a week.




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Barcelona and Man City 'eye Benfica defender Ruben Dias despite £87million release clause'

The 22-year-old has a long-term contract until the summer of 2024 at the Portuguese side, but Portuguese outlet Record claim that Barcelona and Manchester City are keen on signing him.




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Pep Guardiola 'wants Leonardo Bonucci' at Manchester City but Juventus have no intention of selling 

Manchester City have struggled defensively this season since Vincent Kompany left the team and with Aymeric Laporte's injury problems. Pep Guardiola wants to strengthen in the summer.




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Manchester City set to battle Juventus and Paris Saint-Germain for Lyon midfielder Houssem Aouar

Pep Guardiola has been confirmed to be a keen admirer of skilful 21-year-old Lyon midfielder Houssem Aouar. The Manchester City manager could join a battle to sign the starlet.




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Sergio Aguero uses Player of the Month awards to prop up gaming camera

Sergio Aguero has been making sure he's getting in plenty of time on the pitch during lockdown, albeit the virtual one in the video game FIFA 20. He also has a somewhat unusual gaming setup.