Aim/Purpose: The purpose of this study was to gain an understanding of faculty and student perceptions of the importance of resource, interpersonal, information, systems, and technology management competencies in the hospitality industry Background: The increasing complexity and technological dependency of the diverse hospitality and tourism sector raises the skill requirements needed, and expected, of new hires making education and competency development a strategic priority. Identifying the skills needed for hospitality graduates to succeed in a sector that is continuously being impacted by digitalization and globalization must be a continual process predicated on the desire to meet ever-changing industry needs. This study seeks to update and further explore an investigation started a decade ago that examined the skills and competencies valued by hiring managers in the hospitality industry. Methodology: The Secretary’s Commission on Achieving Necessary Skills (SCANS), comprised of representatives from business, labor, education, and government, developed the framework, of workplace competencies and foundation skills used in this study. This research used a survey methodology for data collection and descriptive and inferential statistical methods during the analyses. The data for this study were collected from faculty, staff, hospitality industry stakeholders, and students of a Department of Hospitality & Tourism Management located at a small eastern Historically Black University (HBU). An electronic survey was sent to169 respondents and a total of 100 completed surveys were received for an overall return rate of 59%. Contribution: This study provides research on a population (first-generation minority college students) that is expanding in numbers in higher education and that the literature, reports as being under-prepared for academic success. This paper is timely and relevant and can be used to inform hospitality educators so that they can best meet the needs of their students and the companies looking to hire skilled graduates. Findings: The findings of this study indicate there is inconsistent agreement among academicians and students regarding the importance of SCANS-specific competencies in hospitality graduates. At the same time, there is no argument that industry skills will be critical in the future of hospitality graduates. Overwhelmingly, participating students and faculty found all of the SCANS competencies important with the highest ranked competencies being interpersonal skills, which, given the importance of teamwork, customer service skills, leadership, and working with cultural diversity in the hospitality industry, was expected. Additionally, participating students indicated their strong agreement that internships are effective at building professional skills. Finally, the hospitality students included in this study who were enrolled in a skill-based curriculum were confident that their program is preparing them with the necessary skills and competencies that they will need for their future careers. Recommendations for Practitioners: Higher education hospitality programs should be exploring the skills valued by industry, teaching faculty, and the students to see if they are being satisfied. Recommendation for Researchers: This research should be expanded to additional institutions across the United States as well as abroad. This particular research protocol is easily replicated and can be duplicated at both minority and majority serving institutions enabling greater comparisons across groups. Impact on Society: Several reports identify gaps in the 21st century skills required for the workplace and the effectiveness of higher education in preparing graduates for the workforce. This study helps to propel this discussion forward with relevant findings and a research methodology that is easily replicable. Future Research: A follow-up study of employers is currently being conducted.

Web portals have been used as information products to deliver personalized, feature-rich, and flexible information needs to Internet users. However, all portals are not equal. Most of them have relatively a small number of visitors, while a few capture the majority of surfers. This study seeks to uncover the factors that contribute the perceived quality of a general portal. Based on 21 factors derived from an extensive literature review on Information Product Quality (IPQ), web usage, and media use, an experimental study was conducted to identify the factors that are perceived by web portal users as most relevant. The literature categorizes quality factors of an information product in three dimensions: information, physical, and service. This experiment suggests a different clustering of factors: Content relevancy, Communication interactiveness, Information currency, and Instant gratification. The findings in this study will help developers find a more customer-oriented approach to developing high-traffic portals.

The privacy of personal information is an important area of focus in today’s electronic world, where information can so easily be captured, stored, and shared. In recent years it has regularly featured as a topic in news media and has become the target of legislation around the world. Multidisciplinary privacy research has been conducted for decades, yet privacy remains a complex subject that still provides fertile ground for further investigation. This article provides a narrative overview of the nature of information privacy, describing the complexities and challenges that consumers and organizations face when making decisions about it, in order to demonstrate its importance to both groups. Based on this work, we present a transdisciplinary view of information privacy research linking the consumer and organization. It illustrates areas of concern for consumers and organizations together with the factors that influence the decisions they make about information privacy. By providing such a view we hope to encourage further cross-disciplinary research into this highly pertinent area.

The main aim of this paper is to provide a theoretically and empirically grounded discussion on IT-based organizational creativity support. This study attempts to answer the following questions: (1) what is the issue of organizational creativity and its IT-based support, (2) what is the demand for IT –based organizational creativity support; (3) what are the main determinants and barriers to IT-based organizational creativity support; and (4) what success factors are crucial for IT-based organizational creativity support. This paper presents the analysis results of a survey conducted in 25 selected organizations. The paper provides valuable information on the possibilities of IT applications in organizational creativity support as well as the associated success factors. It makes useful contribution to our better understanding of IT-based organizational creativity support issues.

Aim/Purpose: In this paper, we discuss how a Transdisciplinary (TD) and a Community Based Participatory Research (CBPR) initiative was conceptualized, developed, implemented, and sustained at a small academic institution with limited research infrastructure, emphasizing the role of capacity building. Background: Most examples of the implementation of TD research come from large-scale initiatives in research-intensive institutions or centers with multiple resources to establish collaborations among experts from different disciplines. However less is known about the implementation of TD and CBPR initiatives in small academic settings. Methodology: This paper includes a discussion of the challenges and lessons learned of this process in a teaching-intensive Hispanic Serving Institution (HSI), which included a research component as part of the institutional priorities when it transitioned to a 4-year college in 2001. Contribution: We hope that our experience helps other researchers in similar institutions to engage in this type of research. Findings: In this case, a collaborative TD and CBPR initiative was successfully implemented despite limited resources for capacity building and research infrastructure, as well as diversity among researchers and community members. Recommendation for Researchers: To sustain institutional collaborative capacity in this type of institution, authors recommend continuous capacity building efforts and the development of modules and/or courses to provide formal TD training for junior faculty while encouraging researchers to interact and collaborate. In addition, the importance of the role of the community liaison is highlighted. Impact on Society: Successful TD and CBPR initiatives may have a positive impact on the reduction or elimination of health disparities which involve complex phenomena that requires a broad view from different perspectives. Future Research: Even though capacity building can facilitate the implementation of TD and CBPR, many challenges arise as an inherent result of community engagement and the integration of different disciplines. Thus, the need of continuous reflection to acknowledge them becomes critical for advancing TD and CBPR efforts.

Aim/Purpose: The aim of this study is to examine the role of psychological ownership for safety in boosting employee performance and the impact of Perceived Organizational Support for Safety (POSS) on workers’ well-being, considering the psychological aspects associated with workplace safety and exploring the mediating effect of employees’ commitment. Background: It is widely recognized that promoting workplace safety goes beyond purely physical measures and must also consider the psychological aspects associated with safety management. However, while some studies have shown the direct effect of POSS and Safety Ownership on safety outcomes, very few studies have explored the underlying mediating mechanism, as well as their impact on distal outcomes, such as well-being and performance. Methodology: The cross-sectional study was conducted on a convenience sample of a metal mechanic enterprise’s employees through an online self-assessment questionnaire. Contribution: This study contributes to understanding the mechanisms through which psychological ownership for safety, organizational support for safety, and psychological factors related to safety collectively influence organizational outcomes. Findings: Two indirect significant effects are described. The first is between POSS and well-being, and the second significant relation is between psychological ownership for safety and job performance. When employees perceive that their organization cares about safety, they will experience a stronger sense of commitment and, in turn, they will be more satisfied in the work context, and they will improve their job performance. Recommendation for Researchers: Researchers should take a transdisciplinary approach to enable the integration of knowledge and perspectives from different fields that are essential to understanding the full range of implications and applications of safety management. Future Research: It could be interesting to investigate a different point of view on safety (e.g., top management or health and safety officers) and explore concerns about how to successfully communicate and transfer safety climate during remote working activities.

Aim/Purpose: This study builds upon existing research by investigating the elements contributing to or buffering the onset of burnout symptoms. We examine the relationship between empowering leadership and burnout, considering the concurrent mediation effects of interpersonal workplace conflict, work-home conflict, and support from coworkers. Background: Burnout is a phenomenon that has been widely considered in the scientific literature due to its negative effect on individual and organizational well-being, as well as implications for leadership, coworker support, and conflict resolution. A deeper understanding of burnout prevention strategies across various professional contexts is paramount for enhancing productivity and job satisfaction. Methodology: Using a survey-based cross-sectional design, we employed a combination of Structural Equation Modelling (SEM) and Artificial Neural Network (ANN) to investigate the direct and indirect influences of empowering leadership on four dimensions of employee burnout, mediated by coworker support, interpersonal conflict at work, and work-home conflict. Contribution: This study provides initial insights into the direct and indirect influences of empowering leadership on various dimensions of burnout, highlighting the complex interplay with coworker support, work-home conflict, and workplace interpersonal conflicts. Ultimately, the study provides a comprehensive approach to understanding and mitigating burnout. Findings: Empowering leadership and coworker support can significantly reduce burnout symptoms, while high levels of work-home conflict and interpersonal conflict at work can exacerbate them. Our findings underscore the paramount role of interpersonal conflict in predicting burnout, urging organizations to prioritize resolving such issues for burnout prevention. Recommendation for Researchers: Following our findings, organizations should (a) promote empowering leadership styles, (b) foster coworker support and work-life balance, and (c) address interpersonal conflicts to reduce the likelihood of employee burnout while ensuring that these strategies are tailored to the specific context and culture of the workplace. Future Research: Future research should broaden the exploration of leadership styles’ effects on burnout, identify additional mediators and moderators, expand studies across sectors and cultures, examine differential impacts on burnout dimensions, leverage advanced analytical models, and investigate the nuanced relationship between work contract types and burnout.

Aim/Purpose: The study aims to examine the mediating role of job motivation and affective and normative commitment on the relationship between perceived organizational support (POS) and job turnover intention. Background: POS refers to employees’ beliefs and perceptions concerning the extent to which the organization values their contributions, cares about their well-being, and fulfils their socio-emotional needs. To date, research has shown that employee turnover is a complex construct resulting from the interplay of both individual and organizational variables, such as motivation and climate. Methodology: Cross-sectional data were collected from 143 employees of an Italian industrial company. Paper-and-pencil questionnaires were used to assess respondents’ POS, job motivation, affective and normative organizational commitment, and turnover intentions. Contribution: Specifically, in this research, we aim at examining (i) the indirect effect of POS on turnover intention via (ii) job motivation and (iii) normative and affective commitment. Findings: Results show that high POS is associated with high levels of job motivation and affective and normative commitment, which in turn are negatively linked to turnover intentions. Recommendation for Researchers: Researchers should not lose sight of the importance of studying and delving into the concept of turnover intention given that, from an organizational point of view, losing personnel means losing competencies, which need to be replaced through assessment, selection, training, and development, processes that are often challenging and expensive. Future Research: Future research should further investigate the role of motivation and commitment, other than additional variables, for POS and turnover intention. Longitudinal studies and further testing are required to verify the causal processes stemming from our model. Future research could consider linking employees’ self-reported measures with objective data concerning turnover rates.

Aim/Purpose: With a focus on promoting sustainable career paths, this article investigates the intricate relationship between age diversity management and techno-complexity, emphasizing the pivotal role of a supportive work environment. Background: In the modern workplace, the dynamics of age diversity emerge as a crucial element influencing the well-being and productivity of employees, particularly amidst the swiftly evolving digital landscape. This becomes especially pertinent when considering workers’ unique challenges adapting to technological advancements. Methodology: Utilizing a cross-sectional design, data were collected from 160 employees in an Italian multinational company within the metalworking sector. Contribution: This study provides valuable insights into the complex dynamics between the aging climate, colleagues’ support, and techno-complexity. It emphasized the importance of considering the direct effects of organizational factors and their in-direct influences through social dynamics and support structures within the workplace. Findings: The results revealed the mediating role of colleagues’ support in the relationship between the aging climate and techno-complexity. These findings highlight the importance of a supportive work environment in the context of sustainable career development, contributing to a comprehensive understanding of diversity management within the modern digital era. Recommendation for Researchers: Our results open to a series of implications and future directions. First, the unexpected finding regarding the direct relationship between the aging climate and technostress calls for a deeper exploration of the intricacies involved. Future studies could delve into specific organizational contexts, technological demands, and individual differences that may modulate this relationship. Future Research: Future studies could delve into specific organizational contexts, technological demands, and individual differences that may modulate this relationship.

We advance a model that highlights contingent linkages between overconfidence and narcissism, entrepreneurial entry, and the successful realization of venture opportunities. Overall, our proposals point to a paradox in which entrepreneurs high in overconfidence and narcissism are propelled toward more novel venture contexts—where these qualities are most detrimental to venture success, and are repelled from more familiar venture contexts—where these qualities are least harmful, and may even facilitate venture success. To illuminate these patterns of misalignment, we attend to the defining characteristics of alternative venture contexts and the focal mechanisms of overconfidence and narcissism.

In a series of qualitative and quantitative studies, we developed a model of the functions of positive work relationships, with an explicit focus on the role that these relationships play in employee flourishing. Stories that employees told about positive relationships at work revealed that relationships serve a broad range of functions, including the traditionally-studied functions of task assistance, career advancement, and emotional support, as well as less studied functions of personal growth, friendship, and the opportunity to give to others. Building on this taxonomy, we validated a scale - the Relationship Functions Inventory - and developed theory suggesting differential linkages between the relationship functions and outcomes indicative of employee flourishing. Results revealed unique associations between functions and outcomes, such that task assistance was most strongly associated with job satisfaction, giving to others was most strongly associated with meaningful work, friendship was most strongly associated with positive emotions at work, and personal growth was most strongly associated with life satisfaction. Our results suggest that work relationships play a key role in promoting employee flourishing, and that examining the differential effects of a taxonomy of relationship functions brings precision to our understand of how relationships impact individual flourishing.

Effectively capturing opportunities requires rapid decision-making. We investigate the speed of opportunity evaluation decisions by focusing on firms' venture termination and venture advancement decisions. Experience, standard operating procedures, and confidence allow firms to make opportunity evaluation decisions faster; we propose that a firm's attentional orientation, as reflected in its project portfolio, limits the number of domains in which these speed-enhancing mechanisms can be developed. Hence firms' decision speed is likely to vary between different types of decisions. Using unique data on 3,269 mineral exploration ventures in the Australian mining industry, we find that firms with a higher degree of attention toward earlier-stage exploration activities are quicker to abandon potential opportunities in early development but slower to do so later, and that such firms are also slower to advance on potential opportunities at all stages compared to firms that focus their attention differently. Market dynamism moderates these relationships, but only with regard to initial evaluation decisions. Our study extends research on decision speed by showing that firms are not necessarily fast or slow regarding all the decisions they make, and by offering an opportunity evaluation framework that recognizes that decision makers can, in fact often do, pursue multiple potential opportunities simultaneously.

We augment transaction cost economics' (TCE) bounded rationality assumption with heuristics (framing) and cognitive biases to expand the understanding of hierarchical governance in the theory. TCE traditionally puts opportunism in the frontseat, while primarily relegating bounded rationality to the support role of invoking incomplete contracts. The theory also suggests that hierarchical governance effectively mitigates opportunism-based transaction costs, making it difficult to explain why hierarchies are not always used. However, when an augmented bounded rationality assumption is incorporated into TCE, we argue, first, that bounded rationality is a separate source of transaction costs, and, second, that these costs are not equally mitigated by all forms of hierarchy. Instead, different hierarchical forms are associated with particular frames and social referents that naturally enhance specific bounded rationality-based conflicts, allowing certain hierarchical forms to mitigate bounded rationality-based transaction costs better than others. As a result, bounded rationality takes a frontseat in the theory, addressing prior critiques of TCE, expanding the governance questions addressed by the theory and creating a new moderating role for asset specificity in internal exchanges.

Chancellor Rachel Reeves has said firms will have to absorb higher taxes through their profits.

TAIPEI: A state-funded English-language broadcaster in Taiwan removed a video of one of its journalists calling US President-elect Donald Trump a “convicted felon”, after the Taipei government said the incident was “very serious”.

Taiwan has publicly congratulated Trump on his victory, joining other governments around the world in trying to get onside with the next US administration.

Washington has long been Taipei’s most important supporter, but Trump raised concerns on the campaign trail by suggesting Taiwan should pay the United States for its defence and accusing it of stealing the US semiconductor industry.

TaiwanPlus correspondent Louise Watt was speaking on camera in the United States last week when she said “the US is either going to vote in its first female president or its first convicted felon”.

“Well America looks like it’s chosen the felon,“ Watt said, in a clip shared by Taiwanese broadcaster TVBS and seen by AFP.

Taiwan Culture Minister Li Yuan told local media on Saturday that TaiwanPlus took down the video after he told the broadcaster “that this issue is very serious”.

Public Television Service Foundation, which manages TaiwanPlus, said Monday the broadcaster had “humbly reviewed its operational procedures” following the report.

The foundation said it will convene a “self-discipline” committee this week to “discuss the matter”.

TaiwanPlus broadcasts videos on its website, YouTube and cable television.

More than 90 percent of its viewers are overseas, the foundation said.

In 2023, TaiwanPlus began showing in US hotels in “key cities frequented by political and economic elites, such as Washington, D.C., New York, Los Angeles, and Seattle”, the foundation said.

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TAWAU: A total of 227 illegal Indonesian immigrants who were held at the Immigration Detention Centres in Kota Kinabalu and Papar were deported via Tawau Port to Nunukan Port, Tunon Taka Terminal, Indonesia yesterday.

Sabah Immigration Department director, Datuk Sh Sitti Saleha Habib Yussof said that the deportation process involved detainees aged between two and 82, comprising 107 men, 71 women, and 49 children, who travelled on the Purnama Express and Labuan Express ferries.

“This is the 19th series of deportation programmes for unauthorised immigrants by sea for the year 2024. They were detained for various offences under the Immigration Act 1959/1963 and Immigration Regulations 1963,” she said in a statement today.

She added that the deportation programme was carried out in collaboration with the Consulate General of Indonesia in Kota Kinabalu and the Indonesian Consulate in Tawau.

KUALA LUMPUR: Prime Minister Datuk Seri Anwar Ibrahim’s official visit to Egypt has bolstered Malaysia-Egypt bilateral relations, unlocking RM4.8 billion (US$1.1 billion) in potential export opportunities for Malaysia, according to the Ministry of Investment, Trade and Industry (MITI).

MITI stated that this export potential was largely generated through a roundtable meeting attended by 60 industry and business leaders from 47 Egyptian firms and key business associations, as well as 40 representatives from 20 Malaysian companies.

“During the session, productive discussions between Malaysian and Egyptian companies identified export potential worth RM4.8 billion (US$1.1 billion), particularly in high-value sectors such as automotive, chemicals, oleochemicals and renewable energy,” MITI said in a statement.

Egyptian companies also expressed interest in investment opportunities in Malaysia, particularly in medical devices and pharmaceuticals, MITI added.

The official visit took place from Nov 10-12, 2024.

In a bilateral meeting during the visit, MITI Minister Tengku Datuk Seri Zafrul Abdul Aziz and Egypt’s Minister of Investment and International Trade Hassan El Khatib agreed to reactivate the Malaysia-Egypt Joint Trade and Investment Committee (JTIC).

Malaysia will host the second JTIC Meeting in early 2025, focusing on collaboration in the semiconductor sector, renewable energy, the halal industry and digital transformation.

The two ministers further agreed that Malaysia’s Investment Development Board (MIDA) and Egypt’s General Authority for Investment and Free Zones (GAFI) should sign a memorandum of understanding to enhance bilateral investment relations.

To support Malaysian exporters’ access to North African and Arab markets, MITI noted that Malaysia’s trade office in Cairo, managed by the Malaysia External Trade Development Corporation (MATRADE), was upgraded in January 2024, offering improved market access and export support services.

Meanwhile, national carmaker Proton has expanded into the Egyptian market with a local assembly plant.

Assembly activities began with the first delivery of Proton’s completely knocked down (CKD) vehicles in September 2024, and sales are expected to start in January 2025, with a target of 16,000 units for the period 2024–2026, MITI reported.

Bilateral trade between Malaysia and Egypt from January to September 2024 rose 21.4% year-on-year to RM3.0 billion (US$648 million), compared to RM2.4 billion (US$545.5 million) in the same period last year.

Egypt was Malaysia’s fifth-largest trading partner in Africa in 2023.

Tengku Zafrul said MITI is confident this bilateral relationship will continue to grow, positively impacting the economy and supporting the objectives of the New Malaysian Industrial Master Plan (NIMP) by 2030.

“MITI and its agencies will take prompt follow-up action to ensure that all agreed initiatives are implemented efficiently,” he added.

The Keepers Holdings Inc. of tycoon Lucio Co is gobbling up a local beer importer, further boosting the company’s extensive portfolio.

The Department of Trade and Industry probe into the rising influx of imported cement is seen as essential for strengthening the struggling local cement industry that has faced increasing competition from imports.

CCleaner is a freeware system optimization, privacy, and cleaning tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. Install, uninstall, and toolbar included. [License: Ad-Supported | Requires: 11|10|8|7 | Size: 69 MB ]

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Frustrating Xbox owners around the globe, reports are flooding in across the web that Xbox Live is currently down. Whether you're looking to jump into a game, stream your favorite shows, or navigate the dashboard, users are finding themselves locked out of any functionality. Users from Reddit to Twitter to my own living rooms are reporting that accessing any service is impossible. This includes playing games, accessing cloud saves, using apps, or even browsing the Xbox Store. The crux of the problem seems to be tied to the Xbox Live login. X...

Vehicle prices are continuing on the downward trajectory, which is something that money expert Clark Howard has been saying would happen. “The used vehicle prices are on a steady downturn, and the new vehicles are on a downturn as well but not as steep because they don’t have as far to fall as the used […]

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Vehicle prices have been causing sticker shock for the past couple of years, but money expert Clark Howard says used cars have normalized recently. A recent report from vehicle research site iSeeCars indicates that shoppers are still throwing their dollars toward older used cars as the price of new cars remains stubbornly expensive. Here are […]

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It’s no secret that electric vehicles (EVs) are starting to grow on the American public. A study from vehicle research site iSeeCars.com measures the number of EV chargers in the top U.S. cities and their rate of installation as a barometer of how EV-friendly the places are. Which Cities Are the Most Electric Vehicle-Friendly? While […]

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The average price for a new vehicle rose over the past month, but the increase was only negligible, according to the latest sales figures from car valuation site Kelley Blue Book (KBB). How Much Does a New Car Cost Right Now? The average price for a new vehicle was $48,397 in September 2024 — 0.4% […]

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If you’re traveling to a faraway place for a long time, there’s a good chance that a car rental would be money well spent for you. A recent survey from CheapCarRental.net indicates that rental rates have dropped just 0.5% compared to a year ago but by about 28% compared to earlier this summer. That means […]

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If you’ve traveled enough, you’ve experienced a horror story with lost or misplaced luggage. Money expert Clark Howard says that airlines often struggle to get baggage from Point A to Point B. Airlines have gone through a roller coaster of sorts. The onset of COVID-19 sank travel demand in 2020 and 2021. When restrictions were […]

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If you’re in the market for a laptop or desktop PC, you know that pretty much all of them come with impressive features. But which brands stand out from the rest? The American Customer Satisfaction Index (ACSI) Household Appliance and Electronics Study 2024 rates the best computer brands and types of devices according to customer […]

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Contact Group on Jammu and Kashmir holds virtual meeting in NY