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NIST and Navy tests suggest telecom networks could back up GPS time signals

Precision time signals sent through the Global Positioning System (GPS) synchronize cellphone calls, time-stamp financial transactions, and support safe travel by aircraft, ship, train and car.

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  • Earth & Climate

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Big tech to face full force of new EU law

The Digital Services Act (DSA) forces companies to more aggressively police digital content and protect online users from disinformation and hate speech, or face the risk of heavy fines.




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Big Tech braces for roll-out of EU's Digital Services Act

Across the EU, a host of internet giants - including Meta's Facebook and Instagram platforms, Chinese-owned video app TikTok and a handful of Google services - are adapting to the new obligations, including preventing harmful content from spreading, banning or limiting certain user-targeting practices, and sharing some internal data with regulators and associated researchers.




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Digital Services Act: Here's how Europe is cracking down on Big Tech

The Digital Services Act aims to protect European users when it comes to privacy, transparency, and removal of harmful or illegal content.




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S Krishnan, named MeitY secy, will oversee implementation of semiconductor mission, DPDP Act

Krishnan will be overseeing the rollout of the recently enacted Digital Personal Data Protection (DPDP) Act, 2023, which is the outcome of almost five years of five years of drafts and consultations. From a digital economy perspective, there are some good features in the DPDP act but it also has some gaps which have been identified by several legal experts.




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Big Tech's core businesses face overhaul under EU tech rules

The companies will have six months to demonstrate their compliance with their obligations and can be fined up to 10% of their annual global turnover for DMA violations.




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TikTok hit with $368 million fine under Europe's strict data privacy rules

TikTok has been fined $368 million by European regulators for breaching data privacy rules and failing to protect children's privacy. The investigation found that the app's sign-up process for teen users made their accounts public by default, posing a risk to underage users. The "family pairing" feature also allowed adults to turn on direct messaging for users aged 16 and 17 without their consent.




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EU lawmakers face struggle to reach agreement on AI rules

The draft AI rules have to be agreed by the European Parliament and European Union member states. They have so far been discussed three times in trilogues, which are meetings between parliament and EU states to thrash out the final versions of laws.




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How the renewed data protection landscape impact BPO industry

With the increased focus on data security and privacy, BPO service providers will need to restructure their data compliance plan ahead of time. This is not only to ensure that the soon-to-be-updated rules are implemented in a timely manner but also to improve customer service efficiency and increase the firm's general reputation.




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Anonymous GPS data could help check people's usage of green spaces: Study

A recent study shows how the public's use of parks and other green spaces in metropolitan areas can be tracked using anonymized GPS data from people's smartphones, which could help guide their management.




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AI teaching assistants need to be simple for students' utility: Study

Researchers at the Nicholson School of Communication and Media at the University of Central Florida are investigating how students view teachers who use artificial intelligence, and to make it more utility-driven by simplifying it.




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IISc scientists use AI, Raman spectroscopy to detect bacterial pathogen

In a new study, Siva Umapathy and Deepak Kumar Saini’s teams have demonstrated another application for this combination: Quickly identifying bacterial pathogens in different types of clinical samples.




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Magicbricks ups its matchmaking game with an AI-powered reach maximizer engine

The new AI-powered Project Market Scanner (PMS) engine helped the developers increase their reach by 65% and the lead-to-impression ratio on its platform by 80%.




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Exploiting misconfigurations are the most common modus operandi for hacks, says study

Crucial for CIOs and CISOs to stay informed and proactive in the face of the evolving threats, reveals a study made exclusively available to ETCISO.




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Stop reacting and start anticipating

97 per cent of Fortune 500 companies have been hacked. A quarter of companies have had a serious breach in the last year.




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Cloud contact centres

BT Cloud Contact Offers customers a complete contact center solution including in built omni-channel, embedded IVR, and an inbuilt customer relationship system as standard.




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GSK Nutritional Healthcare chooses a BT Cloud Contact solution

GSK Nutritional Healthcare chooses a BT Cloud Contact solution to improve service on vital customer help lines powered by Enghouse Interactive




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BT Inbound Contact

Boost contact centre efficiencies with Inbound Contact




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The contact centre of the future

Contact centres may have poor reputations but they should be seen as a strategic resource, says Nicola Millard, BT’s in-house futurist




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Video : Let my customers self-serve with Auto Contact

Auto Contact, our range of self-service solutions, can help free up agents to handle more complex and revenue-generating calls –and at the same time improve the overall customer experience whilst reducing costs.




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STT GDC to invest $3.2 billion in India to expand data centre capacity

STT GDC India, in which Tata Communications holds a minority stake, has 28 data centres across 10 cities, with a combined capacity of more than 318 megawatt of IT load. It has about 1,000 enterprise customers.




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Data centre firm Princeton Digital Group to invest $1 billion, expand capacity in India

Singapore-based data centre operator Princeton Digital Group (PDG) on Thursday announced to invest $1 billion in India and expand capacity to a total of 230 MW in the country.




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India's data centre capacity to more than double to 2,100 MW by FY27: Icra

Around 95 per cent of the existing capacity is in six cities with Mumbai and Chennai leading the race, Icra said.




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Constellation seeks data centers at power plants despite regulatory setback

Constellation said it is seeking guidance from regulators after FERC's decision about co-location, which had become a promising prospect for Big Tech's plans to quickly access large amounts of power for its AI expansion instead of waiting for years to connect to the grid.




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‘India has unique strengths to help it win the AI race’

Shanker Trivedi, senior vice president of enterprise business, Nvidia, on unique strength of India’s digital economy, positioning the country as one of the top three AI economies of the world




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We practice digital at the fore, human at the core: Shalini Warrier, Federal Bank

In an interview with ETCIO, Shalini Warrier, Executive Director, Federal Bank shares how their Digital CoE fosters a multi-disciplinary approach to banking, how it works together with the business to identify new opportunities, tenets of a bank-fintech partnership and how technology is at the fulcrum of every banking innovation.




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We place customers at the center of our design: Suresh Khadakbhavi, CEO of Digi Yatra

Suresh Khadakbhavi, CEO of Digi Yatra, envisions a seamless travel experience through innovative technology, emphasizing privacy, efficiency, and sustainability while transforming air travel into a contactless, user-friendly journey.




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Strategies for large enterprises to scale conversational AI across multiple touchpoints

For large enterprises, Conversational AI isn't just another digital tool; it's becoming a strategic imperative. Consider this: a typical Fortune 500 company handles over 50 million customer interactions annually across various channels – from social media and websites to mobile apps and contact centers.




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Digi Yatra operates on principle of privacy by design, brings convenience & security: CEO Digi Yatra Foundation

“We have already crossed 7 million users on the Digi Yatra app. Every day, around 30,000 new users are enrolling in the system. In terms of usage, Digi Yatra has been used more than 30 lakh times across airports in India, and this number continues to grow rapidly.”




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CPI inflation is likely to breach 6% in October: UBI report

The continued spurt in food prices and fading of the high base effect likely led to a spike in October retail inflation figures. According to a report by the Union Bank of India, retail inflation based on the Consumer Price Index is seen jumping to 6.15 per cent, breaching RBI's 6 per cent tolerance band.




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NASA follows Hurricane Orlene in the Eastern Pacific

The sixteenth tropical depression of the Eastern Pacific Ocean Hurricane Season formed on Saturday, Sept. 10 at 11 p.m. EDT and became a hurricane named Orlene early on Sept. 12. NASA-NOAA's Suomi NPP satellite captured an image of the strengthening storm.

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  • Earth & Climate

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Westerly winds have blown across central Asia for at least 42 million years

The gusting westerly winds that dominate the climate in central Asia, setting the pattern of dryness and location of central Asian deserts, have blown mostly unchanged for 42 million years. A University of Washington geologist led a team that has discovered a surprising resilience to one of the world's dominant weather systems. The finding could help long-term climate forecasts, since it suggests these winds are likely to persist through radical climate shifts.

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  • Earth & Climate

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Land-based food not nutritionally sufficient for wild polar bears, according to new study

A study, by San Diego Zoo Global conservationists, released this week (Sept. 12, 2016) is shedding new light on how scientists evaluate polar bear diet and weight loss during their fasting season. On average, a polar bear loses up to 30 percent of its total body mass while fasting during the open-water season. Although some scientists previously believed land-based foods could supplement the bears' nutritional needs until the sea ice returns, a new study published in the scientific journal Physiological and Biochemical Zoology has revealed that access to terrestrial food is not sufficient to reduce the rate of body mass loss for fasting polar bears.

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  • Earth & Climate

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To survive, CIOs need to act as a conduit between business and IT

It is crucial for CIOs to break free from set behaviors and relationships in order to establish IT as a full business partner. If CIOs complain that they feel ignored by the business, they are themselves to blame.




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SpaceX launches satellite to boost Indonesia internet coverage

Over a third of Indonesia's population do not have access to the web, especially in far-flung areas of the world's fourth most populous country.




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Australia plans huge fines if big tech fails to tackle disinformation

Under the proposed legislation, the owners of platforms like Facebook, Google, Twitter, TikTok and podcasting services would face penalties worth up to five percent of annual global turnover -- some of the highest proposed anywhere in the world.




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The contact centre of the future

Contact centres may have poor reputations but they should be seen as a strategic resource, says Nicola Millard, BT’s in-house futurist




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Syngenta: Fertile minds collaborate across the globe

How do you turn a problem into an opportunity? When looking for innovative ways to increase the reach and impact of an annual global event, while reducing travel costs, Andres Bulto talked to BT.




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Keeping pace with the changing threat

It’s no longer enough to follow cybercrime trends and react to them. You need to be constantly monitoring and anticipating threats, because these days the stakes are simply too high not to.




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Case Study : Tesco uses BT Cloud Contact technology to bring it closer to customers

Tesco, one of the world’s largest retailers, is using the BT Cloud Contact solution to give its UK customers an enhanced, more flexible and more responsive contact centre service.




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63% of HR professionals cite data privacy and security as top AI concerns: Survey

A new survey of over 500 HR professionals, titled "HR Report on AI: Insights on HR’s Readiness and Risk Management" reveals that while 63% are concerned about data privacy and security related to AI, 40% of organisations lack clear policies governing its use. This highlights a critical need for HR to establish guidelines and training for responsible AI adoption to mitigate risks and leverage its potential benefits.




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CtrlS Datacenters says to offer access to Oracle AI, Cloud services

CtrlS will offer connectivity through two dedicated 100G Partner ports.




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India's IT spending to reach $160 bn in 2025: Report

"In 2025, Indian chief information officers (CIOs) will start allocating budgets for generative AI (GenAI) beyond initial proof-of-concept projects," said Naveen Mishra, VP Analyst at Gartner.




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Even handicraft marketplace Etsy needs AI to compete, says CEO

On Tuesday. Etsy was founded in 2005 as a platform exclusively for handmade goods - though that claim has long been scrutinised.




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AI, automation, and resilience is Oracle’s vision for supply chain management: Derek Gittoes

In this exclusive interview with ETCIO, Derek Gittoes, Vice President of Supply Chain Management Product Strategy at Oracle, shares valuable insights into the current trends shaping the future of supply chain management.




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Cryptoverse: Bitcoin is back with a bonk

The No.1 cryptocurrency has clocked a 26% gain in January, leaping 22% in the past week alone, breaking back above the $20,000 level and putting in on course for its best month since October 2021 - just before the Big Crypto Crash.




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Mobile app helps adolescents access health services in B'desh

Millions of adolescents in Bangladesh will be able to access health information and services through two online portals launched at the National Adolescent Health Conference.




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Apple TV users may need an iPhone or iPad to accept iCloud terms and conditions

Previously, users were able to access Apple TV without needing any other Apple hardware. Users were allowed to set up the Apple TV, install apps, and make purchases completely independently. Sometimes users needed a web browser on a PC to perform the typical Apple ID management duties (if its necessary).




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Experts renew calls to save vestiges of ancient metal tech, artefacts of Zawar

India supplied zinc for the industrial revolution of Europe, and the ancient metallurgical remains at Zawar, a geo-heritage site nearly 45 km off Udaipur, lie as a living testimony. Lack of progress in work to preserve this spectacular geological heritage and promote geo-tourism has left experts wondering.




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Oppo aims to make GenAI accessible to 50 mn users in 2024, collaborates with Google, Microsoft

Oppo aims to make generative artificial intelligence accessible to 50 million users by 2024 through collaborations with Google and Microsoft, joining other handset makers like Samsung and Xiaomi in leveraging AI for sales growth.