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How can I make sure my work pension is ethical and investing for good?

I have just started a new job and joined the company pension plan. I'd like to take a more active role but I don't know how to find out what I can and can't do and where I should go from there.




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ALEX BRUMMER: The Magnificent SEVEN - why Britain can be the envy of the world in the 2020s

The truth is that, in or out of the European Union, the citizens of the United Kingdom often under-estimate all the terrific things we have going for us.




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Woodford scandal shows why incoming bank governor needs to reshape the FCA

As a multiple victim of the implosion of the Woodford investment funds, facing heavy losses, I can't but think that the response of Bailey and the FCA to early warnings was dilatory and timid.




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ASK TONY: My mobile caught fire in the car - but Samsung blames me!

My Samsung phone was only a year old when it spontaneously caught fire in the footwell of my car. I put it there after receiving a phone call, but as I drove off I noticed a strange smell.




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ASK TONY: Scrapped New York trip to care for son but refused refund

My partner and I booked a short break in New York to celebrate my 50th birthday. At the beginning of August, my son was diagnosed with stage 4 Hodgkin lymphoma blood cancer.




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My flat is a fire risk so I can't staircase my shared ownership mortgage

I am a shared ownership resident in a London block of flats who recently tried to staircase my mortgage. However, the lender was worried my balcony might be flammable. Now I can't remortgage.




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ASK TONY: We caught car theft on CCTV but insurer still wouldn't pay out

Our leased Range Rover Velar was stolen in October. The police never recovered it because the thieves ripped out its tracker, which was later found thrown in a ditch.




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ASK TONY: We cancelled our Greek villa but insurer refused to pay the bill

My husband and I booked and paid for a villa for a week in Corfu, and invited our four daughters and families to join us at our expense. The villa cost £2,391. We paid £96 for insurance with Get Going.




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TONY HETHERINGTON: It's your call... but I'd take offer to scrap £1,238 Vodafone debt

My son has experienced no end of problems since upgrading his contract. His phone has been cut off, debt collectors have demanded money, and now he's being threatened by bailiffs.




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Hermes lost my JD Sports trainers delivery - what can I do?

I ordered a pair of £170 trainers from JD Sports to be delivered by Hermes. I hadn't received them so I contacted Hermes which said they had lost the shoes but I still haven't got them. What can I do?




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ASK TONY: STILL waiting for £800 refund after Corsica crash in 2017

My son rented a vehicle in Corsica in July 2017 and was involved in a minor accident which was not his fault. Enterprise Corsica, the car hire firm, has not repaid his €950 excess.




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ASK TONY: Scammers stole £3k but Tesco said I was too late to complain

I was contacted regarding potential fraudulent activity on my Tesco Mastercard in early October 2019. In total, £3,700.20 of illicit transactions were refunded.




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My fridge-freezer broke over 5 months ago and my insurer still hasn't paid out. What can I do?  

I made a claim with Legal and General five months ago after my fridge-freezer broke but it still hasn't paid out for the problem or made any repairs. What can I do to get this sorted?




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ASK TONY: TalkTalk won't let me cancel my care home dad's phone bill

My father, 92, was admitted to a dementia care home last September. I have Lasting Power of Attorney. I rang TalkTalk to cancel his account but they refused because I wasn't the account holder.




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Why is my renewal quote for car cover higher with LV= than ABC?

I received my renewal quote from LV= and it was too much so I decided to switch to ABC. However, I found out ABC is owned by LV=. How can the prices be so different?




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I've accidentally sent money to the wrong bank account, can I get it back?

I transferred some money to someone who was doing some work in my garden and unknowingly and rather stupidly managed to get the account number wrong.




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My boss can't use a Jack Wills gift voucher I bought him, even though it is in date. Why is this?

I purchased a Jack Wills gift card as a present for my boss. However, when he went to use it in January this year he was told that there was no value on the card. Why is this?




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Can I get a season ticket refund now Covid-19 makes me work at home?

I have an annual train season ticket which cost just over £5,000. However, I now have to work from home until June 2020. Can I get a refund or delay the ticket until I am back to work?




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ASK TONY: I was scammed out of £170, so why isn't PayPal paying up?

I received two texts from PayPal in the early hours of August 6 about a suspicious transaction. It was for £170.94 to a company called Zalando SE. I replied at 10.21am to say it was unauthorised.




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I booked my BA flights through a third party. Am I still able to get a voucher or a cash refund?

My flight to Cambodia has still not been cancelled but I cannot go. I booked through a third party but not sure if this means I can get a voucher in lieu of flights or a cash refund?




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NORTH AMERICAN INCOME: The fund that Trump needs to succeed 

Not even the somewhat conservative portfolio underpinning investment trust North American Income has protected shareholders from the sharp market correction.




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I moved flat last weekend, during the coronavirus outbreak. Can I get my deposit back in 10 days?

I moved flat last weekend, thankfully just before the Government lockdown. Will I still be able to get my deposit back from my old flat, once I leave, within 10 days?




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TONY HETHERINGTON: A huge payments scam - and Nationwide and Visa should be ashamed

I fell for a sales pitch from Easytrade.biz, and now am unable to withdraw any money. I have filled in several withdrawal forms, but it never happenes.




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I need to cancel my TV licence but the website says I can't do that. Can I cancel my Direct Debit? 

I need to get a TV licence refund but online it says that it isn't possible to request a refund at the moment due to coronavirus. Can I just cancel my direct debit with the bank instead?




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What can I do to cool down my one bed flat now the weather is getting hotter and I'm stuck inside? 

I live in a small, one bed, second story flat. As the weather is getting hotter, so is my flat. What are the best methods, aside from opening windows, to cooling it down?




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Can work force me to take a pay cut without reducing my hours?

My employer has told me to take a 20 per cent pay cut due to the impact coronavirus is having on the business, yet I still have to work full-time. Is this allowed and what can I do if I'm not happy?




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ASK TONY: Why was hard-up son charged £51 to delay car loan payments

My son has been laid off due to the coronavirus, so he contacted Suzuki Finance to arrange a one-month payment holiday. It agreed to this, but said it will charge him £51 for this month.




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HETHERINGTON: How can my house be using 'industrial' amounts of power?

I joined ScottishPower for my electricity in March 2017, paying £190 a month. In March last year, they asked for weekly readings and said I was not paying enough.




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Can I get a divorce maintenance payment holiday due to coronavirus?

I run three rural pubs which are all closed and may not open again. I cannot afford to keep up my payments. What can I do?




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I'm a full-time temp but my agency won't furlough me: What can I do?

I work for a recruitment agency which places me on temporary contracts. They cannot find me a new assignment and they are refusing to furlough me so I now have no income. What can I do?




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Audley Harrison on winning gold 20 years ago and the public ridicule of his pro career

EXCLUSIVE INTERVIEW BY DANIEL MATTHEWS: He won Britain's first ever super-heavyweight gold but his pro career would become synonymous with ridicule and potential unfulfilled.




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JANE FRYER recalls the man who revolutionised the entertainment industry 

JANE FRYER: By the time he was 23, Ronan O'Rahilly had fled his native Ireland for London, was running a successful club in Soho, The Scene and set up a record label.




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How series three of BBC thriller Killing Eve came to life in some VERY ordinary West London streets

Fans of the BBC hit drama Killing Eve have been thrilled to spot so many filming locations they recognise from suburban London neighbourhoods in the programme.




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Forensic scientist, 46, wins case after her boss asked if she didn't like him because she is gay

Jo Millington (right), one of Britain's leading forensic scientists, was 'upset and embarrassed' when Joe Arend confronted her and brought up her sexuality, an employment tribunal in Reading, Berkshire heard.




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Big Night In: Dua Lipa, Rita Ora and Ellie Goulding lead musical performances

The One Kiss hitmaker, 24, led the singers in delivering a passionate performance of Foo Fighters' 2003 classic Times Like These for BBC 's fundraiser Big Night In on Thursday.




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Davina McCall looks glamorous in a bright yellow asymmetric dress as she hosts the Big Night In  

The TV presenter, 52, showcased her svelte physique in the vibrant asymmetric number, which boasted one dramatic statement sleeve.




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BBC's Big Night In: Catherine Tate reprises her iconic role as schoolgirl Lauren

Catherine Tate reprised her much-loved role as schoolgirl Lauren Cooper alongside David Tennant during the BBC's Big Night In on Thursday evening.




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Prince William Zoom call with Stephen Fry as Lord Melchett in Big Night In TV fundraiser

Lord Melchett paced around his office impatiently waiting for the Duke of Cambridge to call in, quipping: 'I thought Germans were meant to be punctual'.




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Matt Lucas is keen to 'get fitter' after putting on 'a bit of weight' during the UK's lockdown

The Little Britain star, 46, made the remark during an appearance on Friday's edition of Lorraine, as he discussed how he's been in quarantine.




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BBC's Big Night In: The Body Coach Joe Wicks can barely manage three sit-ups and orders a pizza

The fitness guru, 33, tried his hand at comedy with a hilarious sketch featuring a lazy pizza ordering PE teacher during BBC's charity fundraising event, Big Night In, on Thursday.




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Former BBC Radio 4 presenter Richard Sanders dies, aged 62, after catching coronavirus in hospital 

Mr Sanders, who presented the programme Farming Today until 1998, died after contracting COVID-19 while in hospital, current presenter Charlotte Smith said on Saturday.




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Germany's intensive care bed capacity been key to country's low death rate says foreign minister

Germany's foreign minister Andreas Michaelis has revealed that the country has 40,000 intensive care beds, 30,000 of which could be used with ventilators.




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Queen will send Captain Tom Moore a personalised telegram when he turns 100

Producers at BBC Breakfast worked alongside Buckingham Palace to organise the celebrations to mark the war hero's big day on Thursday.




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Taron Egerton left 'raging' after discarded cigarette causes a fire at his London apartment block  

The Rocketman star, 30,was reportedly left 'raging' after a discarded cigarette caused a fire at his luxury London apartment block, near the BBC Television Centre in White City on Friday.




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Dragons at war? Duncan Bannatyne and Peter Jones fall out on Twitter

Bannatyne, 71, joked that his ex Dragons' Den co-star Peter Jones had been told by 'his mum' he was the biggest star of the BBC show. However, Jones hit back at Bannatyne, saying the joke was in 'bad taste'.




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Jack Monroe transforms her shed into a TV studio she can cook in 'using stuff from skips'

BBC Daily Kitchen Live star Jack, 32, said she'd spent less than £60 on the 48-hour project to transform her unloved garden shed into a TV kitchen.




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Ellie Goulding expresses her gratitude to healthcare professionals by sporting a NHS charity T-shirt

The Starry Eyed singer, 33, has continued to express her gratitude towards the NHS as she shared an Instagram image sporting a charity T-shirt on Tuesday evening.




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Normal People star Paul Mescal details his experience filming 'honest' sex scenes

Paul Mescal has revealed what it was like to film full-frontal sex scenes with his co-star Daisy Edgar-Jones for their new drama Normal People.




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RICHARD LITTLEJOHN: When will TV news stop scaring us to death over coronavirus crisis? 

RICHARD LITTLEJOHN: Back in 2004, in the run-up to the U.S. Presidential election, I was invited to take part in a special edition of the BBC's Question Time, live from Miami.




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Coronavirus UK: Local tips reopen where councils have PPE

Some councils said they won't open sites until safety measures put in place. New analysis revealed fly-tipping has increased by 300 per cent during the Covid-19 lockdown.