Make your job easier, stay informed and increase efficiency!

Penfacts is a one-stop guide to pensions in Canada. It provides information on pension plans that is of significant benefit to plan sponsors, administrators, students, and other pension stakeholders. Penfacts also provides easy to understand information about pension plan investing as well as brief and easy to read details about the role of actuaries in the field of pensions.

Includes focus on:

• Pension Plans
• Legislation
• Investment Management
• Other Retirement Programs
• Pension Administration
• Interpreting an Actuarial Report

Penfacts is written in conjunction with the Association of Canadian Pension Management (ACPM), and edited by Neil Cohen, B.Sc., B.A., LL.B., a research lawyer who concentrates his work in the area of pensions and benefits. A graduate of the University of Western Ontario’s Law School and a member of the Bar of the Law Society of Upper Canada, Neil is a member of various pensions and benefits organizations.

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Implementing Best Practices in Human Resources Management will help you to realize the full potential of your department's role in your organization and maximize the positive impact on your business. It ensures that employees and managers understand your organization's expectations, policies, and practices. It helps you become the internal organizational expert, drawing senior management to your proactive approach to HR strategies and confirming how HR is instrumental in helping the organization flourish. It also develops methods for implementing successful HR strategies that will impact the organization's culture, business objectives, and overall success.

Features include:

• Concise discussions of major HR terms and concepts
• Current trends and benefits
• Discussion on definitions
• Procedures for implementation
• Role of HR practitioners and any barriers or pitfalls they might face
• Sample policies
• "Best practice" information
• Over 400 pages of value

Topics covered:

• Alcohol and drug addiction
• Attendance management
• Auditing the HR function
• Benchmarking
• Ethics
• Career management
• Change management
• Coaching
• Competency
• Conflict management
• Employee involvement
• Employee opinion surveys
• Employee testing
• Employee turnover
• Employment contracts
• Employment cycle
• Flexible work practices
• HR Metrics
• Intellectual capital
• Learning organization
• Management development
• Mission statements
• Organizational design
• Performance management process
• Recruitment and selection
• Redundancy/downsizing
• Reward Management/compensation policies
• Stress management
• Terminations
• Virtual organization

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HR Quick Facts 2010 will save you valuable time by putting the answers to HR questions at your fingertips!

The 2010 edition contains handy information including:

• Payroll Calendar, weeks are numbered to enable easy calculations
• EI/CPP/QPP/workers compensation tables
• Charts covering Federal and Provincial labour standards including maternity, parental and other leave regulations at a glance
• Statutory holiday and holiday pay regulations by province
• Hours of work and wage payment charts
• Personnel Records Retention Chart by Jurisdiction
• Prohibited Grounds of Discrimination
• Sources of Other Information – important web site addresses at a glance

Publication date: March 2010

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Fairness in the Workplace provides practical information and step-by-step guidance for solving workplace problems prudently and effectively, essential for anyone involved in human resources management today.

Topics covered:

• Hiring – Learn what you can and can't ask on application forms, in interviews and after an offer of employment is made
• Human rights – Learn how to prevent and settle complaints and how to deal with official investigations
• Harassment – Learn how to prevent and resolve it and how to develop a proactive policy
• Employee privacy – Learn how and when to respect privacy in the workplace and what you need to know about current laws
• Pay equity – Learn how to provide equal pay for work of equal value and adjust your pay scales so that they are fair to your employees
• Absenteeism – Learn how to deal with this chronic and costly workplace problem

About the Author
Anneli LeGault is a partner in the Employment, Pension and Research Group in the Toronto office of the national law firm Fraser Milner Casgrain LLP. A graduate of the University of Toronto (Hons. BA, LLB), she was called to the Ontario bar in 1982. She is currently the co-chair of the firm's National Labour and Employment Practice, which includes labour and employment lawyers from British Columbia, Alberta, Ontario and Quebec.

Anneli represents management in employment, human rights, equity, labour relations and privacy matters. She frequently gives speeches and seminars on human rights, privacy, employment equity, pay equity, downsizing, discipline and wrongful dismissal. She has been an editor of Focus on Canadian Employment and Equality Rights for more than 10 years and has written articles for Canadian Industrial Relations and Personnel Developments on a quarterly basis.

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"I have definitely learned more about this topic after the seminar. As a planning manager, i could apply what I have learned today to my job when interacting with senior management and co-workers."

"The webinar was very effective from the perspective of a leader."

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Webinar information current as of November 20, 2008

At one time or another, we've all thought back to important meetings with colleagues and wished they had gone better? But rest assured that preparation can be even more important than hindsight. With the right training, you can approach your next meeting or conversation with a greater understanding of how to build rapport, and with better techniques for establishing credibility, dealing with conflict and moving people to action.

Learn how to:  

• Gain buy-in from an individual or a group
• Get individuals to open up to your perspectives
• Flex your communication style to deal with conflict or to motivate
• Deal with conflict in an influential manner
• Understand how different people communicate

Speaker

Suzanne Stevens is the President, and Founder of Ignite Excellence Inc. (www.igniteexcellence.com), a training and development company specializing in influential face-to-face communications. Suzanne is highly sought-after, energetic speaker who has traveled all over North America, Europe, Africa, and Australia to train and keynote speak.

Suzanne has more than 20 years of experience in sales, marketing, and training. She has trained more than 10,000 people at every level of corporate structure, building verbal and kinetic communication skills that drive competitive advantage and differentiation at both an individual and corporate level. Many leaders in their field use training programs from Ignite Excellence. Clients' industries include Engineering, Accountants, Health Care, Technology, Manufacturing, Finance, Architecture, Media, and Public Relations. Suzanne was recently the keynote speaker at the Consulting Engineers Conference, and at FIDIC Conference (International Federation of Professional Engineers). Suzanne is a member of Canadian Association of Professional Speakers.

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"Excellent information. Time well spend. Organizational readiness assessment information will be very helpful in determining start time for a mentorship program in our organization. When the time is right, this training has provided an excellent platform from which to set up a successful mentorship process."

"This session was valuable and had a useful structure with great tips for coordinating and supporting a mentorship program."

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Webinar information current as of November 6, 2008

Do you know how to create, implement and monitor sustainable mentorship programs in your workplace? If you want to assess your organization’s readiness for a new mentorship program, or if you’re trying to revive a struggling or dormant mentoring program, you’ll want to purchase this archived webinar.

Learn how to:  

• Dispel the myths of mentoring
• Determine drivers for mentoring, establish goals and roles, and develop a communication plan
• Recruit, select and match mentors and mentees
• Adopt best practices to achieve your mentoring program’s goals
• Develop strategies to address common mentoring challenges
• Assess your organization’s readiness to implement a mentoring program

Speaker

Jenny Lewis is the owner of LEWCO Consulting Inc., a company that focuses on building great businesses by building great people! She collaborates with organizations to create sustainable coaching and mentoring processes. Her innovative approach to designing, implementing and monitoring mentoring programs always start and are aligned with the client’s strategic goals. She has over 27 years business experience including 17 years experience in leadership training and development and performance consulting. Jenny also co-founded, designed and currently instructs the ‘Leadership Certificate program specializing in Leadership Coaching’ at Vancouver Community College.

Elaine Scollan is a senior associate with LEWCO and brings an extensive background in communications and mentoring. She has spent 27 years in Radio Broadcasting business focused primarily in news and information. Elaine has been the voice of hundreds of commercials and promos for a number of clients including non profit. Not only does Elaine have the ability to voice and deliver a variety of products bu

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"Good discussion of issues and examples of how to handle challenging situations."

"Very informative with practical applications."

- Maja Winter, Webinar Participant

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Webinar information current as of June 17, 2008  

This archived webinar is designed to help you learn techniques and strategies not only for diffusing others but for managing your own emotions at these challenging moments. With these skills, you’ll be able to tackle everything from figuring out your own triggers and what your body language conveys, to boundary setting during a challenging conversation, to finding the right time and place to initiate a difficult interaction. Our goal is to help you keep your cool and approach those difficult situations with more confidence, so you resolve them more effectively and show your employees that you’re proactive in creating a tension-free workplace.

Learn how to:

• Manage yourself during difficult interactions
• Be proactive vs. reactive
• Understand your triggers and sync your body language to your message
• Plan the right time and place for a challenging conversation
• Master the art of constructive feedback
• Know when to use empathy, sympathy and apology

Speaker

Bina Feldman is a corporate training consultant and coach specializing in Personal & Professional Development. She holds a Bachelor of Arts and Master’s Degree in Communication Disorders. She is a member of the Canadian Society of Training & Development (CSTD) In the field of Training and Development since 1984, Bina has grown her business to deliver training across many industries and in the public sector. As a performance coach, she has helped business and professional people with communication and leadership skills.

Bina taught Presentation Skills and Public Speaking at the University of Toronto, School of Continuing Studies from 1981 – 1992 and has delivered Presentation Skills training nationally and internationally. Bina leads a training company and con

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This webcast was recorded on February 21, 2008

Negotiations happen every day in and outside of your workplace. Every time you communicate with your manager, discuss projects with employees and cross-functional teams or work with outside suppliers – you are negotiating.

Communicating your ideas clearly, gaining buy-in and building trust are critical in today's business world. Negotiating effectively results in respect for your ideas and transforms difficult interactions into positive relationships.

Purchase Negotiate Effectively in the Workplace: Develop Key Skills to Influence Others and Build Positive Relations and gain the essential tools and practical strategies required to recognize your own personal negotiation style, negotiate effectively in the workplace and achieve the results you desire.

Agenda 

• Gain insight into your own negotiation style
• Take necessary steps to effectively prepare for negotiation
• Negotiate as part of a team
• Read non-verbal communication
• Employ key strategies to build trust and gain respect for your ideas
• Overcome objections and resolve issues
• Manage difficult interactions and build positive relationships

 

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

• PowerPoint presentation with slides
• Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

The Speaker
Colm Brannigan, MA, LLM (ADR), CMed, is the Principal of Mediate.ca Dispute Resolution Services and has been a full-time mediator, arbitrator and facilitator since 1999. with experience in family, estates, employment and commercial (including IT and IP) disputes. In addition to his dispute resolution practice, he has participated as a speaker in professional development programs for the Ontario Bar Association, the Law Society of Upper Canada, Osgoode Hall Law School of York University and Upper Canada Dispute Resolution. He is also a Co-Lecturer at the forthcoming 4th Advanced Legal Negotiation conference in Toronto.

Colm has been a part-time Professor in both mediation and law at both Humber and Sheridan Colleges. He is the Founder/Moderator of "Mediate-Canada", an ADR listserv hosted by Google Groups, and Co-Chair of the ADR Institute of Ontario Technology & IP Section. He is a member of the ADR Institute of Ontario, the Ontario Bar Association – ADR Section, the American Bar Association Section of Dispute Resolution and various other professional organizations. Colm was a member of the Toronto Mandatory Mediation Roster from 1999 until 2005 and is a member of the World Intell

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