Collaboration between Delighted, a Qualtrics company, and Amazon Business empowers organizations of all sizes to listen, understand, and act on customer feedback in real-time

The COVID-19 Research Pass (CPR) program provides direct access to more than 26 million articles

New program offers licenses, consultation hours to help support remote work strategies

The new 21% corporate tax rate allows C corporations to pay federal taxes at a significantly lower tax rate than the 35% top rate in prior years. While the new tax rate took effect beginning in 2018, this new benefit… Read More

The post Fiscal-year Corporations Subject to Blended Tax Rates Following Tax Reform appeared first on Anders CPAs.

As price transparency continues to be a main priority in the health care industry, the Centers for Medicare and Medicaid Services (CMS) is helping consumers make cost-effective decisions with a new online tool.
The Procedure Price Lookup tool displays national… Read More

The post CMS Offers New Price Transparency Tool for Medicare Procedures appeared first on Anders CPAs.

The Centers for Medicare & Medicaid Services (CMS) is taking a new direction with the Medicare Shared Savings Program, established by the Affordable Care Act. The new ruling, called Pathways to Success, is meant to encourage Medicare’s Accountable Care Organizations… Read More

The post CMS Creates Pathways to Success for ACOs Starting July 1, 2019 appeared first on Anders CPAs.

Some health care organizations believe that increasing the number of patients walking through the doors is the surest way to see an increase in revenue. While this is one way of increasing profit, there are several actions your organization can… Read More

The post Optimize the Revenue Cycle to Increase Profit without Adding Patients appeared first on Anders CPAs.

Robert V. Willeford, Jr., CPA, Esq., Director + State and Local Tax at Anders, was published in the Summer 2019 edition of the St. Louis Dental ARCH magazine. Robert discusses what the consumer use tax is and how it impacts… Read More

The post Robert Willeford Writes on the Consumer Use Tax for Dentists in the Dental ARCH appeared first on Anders CPAs.

The health care industry is one of the biggest targets for cybersecurity attacks. In 2018 alone, nearly 300 data breaches affected 11.5 million patients, according to a Bitglass report. Cybercriminals see health care organizations as the perfect victim due to… Read More

The post Data Breaches in Hospitals are on the Rise – How Health Care Organizations Can Prevent Cybersecurity Attacks appeared first on Anders CPAs.

In 1979, Professor Michael E. Porter published “How Competitive Forces Shape Strategy” in the Harvard Business Review. Thirty-five years later, the framework developed by Professor Porter is still being used by business valuators to assess the competitive position of an… Read More

The post A Framework To Analyze Industry Competition appeared first on Anders CPAs.

Business owners, whether they are owners of startup businesses or mature businesses, are always thinking about how to enhance their company’s value. Startups are particularly focused on the value of their company for capital raising purposes. One advantage a startup… Read More

The post Ten Ways a Startup Can Enhance Its Value appeared first on Anders CPAs.

Contracts, transactions, and the records of them are among the defining structures of our economic, legal, and political systems. They establish and verify identities and chronicle events. Yet the bureaucracies formed to manage these have not kept up with the… Read More

The post How Blockchain Could Impact the Market appeared first on Anders CPAs.

If you have attended a financial or business seminar in the past six months, I’ll bet you heard about the concept of Blockchain, as it is a hot topic nowadays. If you’re like me, you left the venue scratching your… Read More

The post Blockchain…What is It? appeared first on Anders CPAs.

Look at your organization and consider the unstructured text or audio data you gather and the possible revelations it may hold. That data reflects the voices of those you serve and holds the potential to help you deliver better experiences, improve quality of care and enrich human engagement. There are powerful stories to be told from your unstructured text data. And the best way for you to find them is with natural language processing.

I'm entranced by old technologies being rediscovered, repurposed, and reinvented. Just think, the term artificial intelligence (AI) entered the language in 1956 and you can trace natural language processing (NLP) back to Alan Turing's work starting in 1950. Text analytics has its antecedents in data mining. Data mining itself has a long history, all the way back to Thomas Bayes, who died in 1761, and his eponymous theorem that still informs algorithms regarding inference, probability, and predictions.

Text analytics and natural language processing are not new concepts. Most knowledge management professionals have been grappling with these technologies for years. From the KM perspective, these technologies share the same fundamental purpose: They help get the right information to employees at the right time.

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in!

Unstructured data, which comprises almost 80% of any enterprise's data, holds untapped value when it comes to addressing challenges and embracing opportunities.

AI-Powered Search Engines?referred to as "Insight Engines" by Gartner and "Cognitive Search" by Forrester?can deliver significant value to organizations these days, provided certain risks are avoided.

For decades, organizations have tried to unlock the collective knowledge contained within their people and systems. And the challenge is getting harder, since every year, massive amounts of additional information are created for people to share. We've reached a point at which individuals are unable consume, understand, or even find half the information that is available to them.

Artificial intelligence (AI) is one?if not the?key technology of our decade. Technological advances in this field are not only fundamentally changing our economies, industries and markets, but are also exerting enormous influence on traditional business practices, many of which will disappear, while others will be transformed or completely reinvented.

The consumer has spoken. Forrester Research asked 5,000 of them, "What created the biggest pain when you contacted a business for customer service?" They answered lack and consistency of agent knowledge, followed by the difficulty of finding relevant answers on company websites. So, what is driving this dissatisfaction?

There may be several generations that a KM system appeals to in different ways, but there are no generational differences when it comes to expecting high quality customer service and knowledgeable agents.

Valorant executive producer Anna Donlon offers a refreshing take on how toxicity needs to be dealt with in online games, and explores why a perfect solution is so difficult to create. ...

In order to prevent the spread of COVID-19, September's Tokyo Game Show 2020 has been cancelled, organizers announced Thursday. ...

Monster Hunter publisher Capcom reported Friday a year on year decline in annual sales, but a jump in profits for its full fiscal year. ...

Nintendo is making sure that a fan-made Super Mario 64 PC port cannot in fact, be found in another castle ...

Developer Chris Crawford bemoans the industry's short-sighted outlook, and suggests it might be better to plant oaks than short-lived weeds. ...

Tripwire Interactive is looking for a lead gameplay engineer to help shape its engineering team. ...

Customer data management solution cleans and enriches dynamics data and provides actionable insights

Developer and SEO/marketing teams can proactively test web pages for SEO impact

The Enterprise Viewer enables users to view all types of content (documents, images, audio and video) and collaborate using powerful editing tools and chat windows

Available in the cloud or on-premise, the solution offers a latest-generation interface, unified 360-degree management across all channels, and integration with AI technologies for an optimal customer relationship.

National non-profit expedited the launch of an online early childhood development community in wake of COVID-19 pandemic?

The new partnership will allow researchers and companies to take full advantage of powerful data solutions to speed the development of a vaccine, at no cost

James Carroll, partner and director at TetraVX, ?and Kevin Beasley, CIO at VAI, explain the importance of security and privacy safeguards in the new COVID-19 WFH world

New solution is quickly deployed, providing a no-touch digital lending process

World Bank Director, KM, Margot Brown discusses four common organizational culture challenges to knowledge sharing and how World Bank has addressed them in this clip from her presentation at KMWorld 2019.

Connecting marketing and customer service through data and digital workflows

Enhanced features and management capabilities make it the ideal PDF solution for everyone

Igloo's extensive catalog of training courses and self-serve resources is now available to all customers and end users so teams can make the most of their digital workplace

Tools help extract data insights to grow revenue, audience, engagement