Professor Mark Clark became the Director of Information Systems at The Victoria University of Manchester in September 2001 and his role encompasses responsibilities for all University IS as well as providing hosting for the Research Council's National Supercomputing Service, CSAR, and the JISC's National Data Services incorporating MIMAS, as well as many other services. With the merger of the old Victoria University of Manchester and UMIST, Mark was appointed as Director of Information Systems, and has overseen the restructuring of computing support for the new institution, The University of Manchester, incorporated in October 2004. Previously Mark held the post of Director of Academic Information Systems at the University of Salford for six years (a converged service where he had responsibility for both Library and Computing). Prior to that he was Director of Computing at the University of Essex where he also held a Senior Lectureship in the Department of Electrical Systems Engineering, researching and teaching in the area of networks and computing systems. Mark holds a BSc and MSc in Electrical Engineering (Digital Systems and Telecommunications), and his PhD subject was speech coding using digital adaptive delta modulation. Mark was invited to join the UKERNA Board as HEFCE nominated Director; he also is the Chair of Internet Facilitators Ltd and of Net North West Ltd. Mark gave a plenary talk on "Challenges at The University of Manchester arising from Project UNITY".

Ian Bartlett has worked in the student recruitment field at UCL since 1992. Based in the Department of Educational Liaison, which covers all aspects of UK and international student recruitment from first point-of-contact up to the point of admission, Ian's role is to structure, develop and maintain the student recruitment section of the UCL Web site (see http://www.ucl.ac.uk/prospective-students/. By working closely with the student recruitment publications team at UCL (with whom he shares an office), he is able to use the ready-audited text of printed publications in order to ensure that the content of the Prospective Students site is accurate and regularly updated. However, with the growing volume of information now expected and needed by prospective students, he is keen to ensure efficient use of staff resources and is working with Jeremy Speller on a system of parallel publishing tied in with a CMS interface to speed production of printed and Web materials. Ian and his colleague Jeremy Speller gave a plenary talk on "Publish and Be Damned: Re-purposing in the Real World".

Michael Webb is Head of IT and Media Services at the University of Wales, Newport. He joined Newport in 2003, and has worked in Higher Education for 15 years. A substantial part of Michael's career has been focussed on making innovative use of Internet technologies to support and improve the student experience, both in a technical and strategic role. Michael gave a plenary talk on "Developing a Web 2.0 Strategy". Michael can be contacted at michael.webb@newport.ac.uk.

Piero Tintori is founder and CEO of TERMINALFOUR, one of the IWMW 2006 workshop sponsors. Founded in 1996, TERMINALFOUR is a specialist software company providing CMS and ECM solutions. TERMINALFOUR's CMS/ECM platform Site Manager has achieved market leading position in Higher Education in the UK and Ireland. Piero has had personal involvement in 14 Higher Education CMS projects. Piero participated in a debate on "CMS: Challenging the Consensus". Piero can be contacted at piero.tintori@terminalfour.com.

Andy Powell is Head of Development at the Eduserv Foundation, a Bath-based charity that supports the effective use of ICT in education. As a member of Bath University Computing Services he was the first 'webmaster' at the University of Bath, moving in 1996 to UKOLN where he was involved in a number of European and JISC funded 'digital library' projects. More recently, Andy has liaised closely with the JISC, advising them on the standards and protocols needed to support e-learning and e-research, notably through the development of the JISC Information Environment and the e-Framework for Education and Research. Andy gave a plenary talk on "Reflections on 10 years of the Institutional Web". Andy can be contacted at andy.powell@eduserv.org.uk.

Stephen Pope works for Eduserv and is a R&D CMS Specialist. Stephen participated in a debate on "CMS: Challenging the Consensus". Stephen can be contacted at stephen.pope@eduserv.org.uk.

Brian Kelly is UK Web Focus - a post funded by the JISC and MLA which provides advice and support to the UK Higher and Further Education communities and the museums, libraries and archives sector on Web issues. Brian is based at UKOLN. Brian's interests include Web standards, Web accessibility, quality assurance for Web services and innovative Web developments, including collaborative Web tools. Brian gave a plenary talk on "What Does Openness Mean to the Web Manager?" with Randy Metcalfe and facilitating a parallel session on "Web 2.0: Addressing Institutional Barriers" with Lawrie Phipps. Brian can be contacted at b.kelly@ukoln.ac.uk.

Paul Miller is a technology evangelist for Talis. Paul joined Talis in September 2005 from the CIE, where as Director he was instrumental in scoping policy and attracting new members such as the BBC, National Library of Scotland and English Heritage to this group of UK public sector organisations. Previously, Paul worked at UKOLN where he was active in a range of cross-domain standardisation and advocacy activities, and before that he was Collections Manager at the Archaeology Data Service. At Talis, Paul is exploring new models of collaboration and identifying further areas in which our technology or knowledge would be of value. Paul has a Doctorate in Archaeology from the University of York. Paul spoke in a panel session on Web 2.0. Paul can be contacted at Paul.Miller@talis.com.

Iain Middleton is a lecturer in E-Business and ICT at the Robert Gordon University. He played a co-ordinating role in RGU's 2005 site-wide Web redevelopment - the second time he has done so, having previously been Web Editor when the site moved to a CMS in 2000. In the intervening years he worked at the University of Aberdeen's Learning Technology Unit, developing educational Web sites and project managing the development of staff and student portals. He has also been a researcher and a help desk slave. Iain is a writer for Faulkner Information Services and has published on help desks and user support, Web strategies and educational technology. Iain participated in a debate on "CMS: Challenging the Consensus". Iain can be contacted via http://www.imiddleton.com/?page=contact.

Randy Metcalfe is the manager of OSS Watch, the Joint Information Systems Committee (JISC) national advisory service on free and open source software for UK further and higher education. Randy concentrates his efforts on raising the level of awareness of free and open source fundamentals amongst senior IT decision-makers in UK colleges and universities. He also spends a considerable amount of time exploring aspects of community building prevalent within open source development projects. Years ago, he lived a different life as an academic philosopher researching the nature of disagreement in moral theory. Randy gave a plenary talk on "What Does Openness Mean to the Web Manager?" with Brian Kelly. Randy can be contacted at info@oss-watch.ac.uk.

Mike McConnell is the Web Team Manager of the University of Aberdeen's Web Design Unit and currently manages a team of six staff who are responsible for the University's central Web presence, and the maintenance of certain departments and sections across the institution. Mike formerly worked at the Robert Gordon University as an Educational Development Officer, and as a researcher in Information Science. Prior to that he worked at the sharp end of IT user support in the oil services industry. Mike has published on technology issues in education, Web usability and produced a number of educational Web applications. Mike participated in a debate on "CMS: Challenging the Consensus". Mike can be contacted at m.mcconnell@abdn.ac.uk.

John Gilbey is the Institute QA Manager for IGER and a honorary lecturer in the department of Computer Science, University of Wales, Aberystwyth. Before moving into strategic development, John Gilbey managed an IT service for 400 scientists, post-graduates and administrators. A Fellow of the British Computer Society, he teaches a course in Internet Services Administration for the Department of Computer Science at the University of Wales, Aberystwyth. John gave a plenary talk on "Managing Standards - Delivering a Quality Assured Web Environment". John can be contacted at john.gilbey@bbsrc.ac.uk.

Kate Forbes-Pitt has 15 years experience of working with electronic document management systems. She started working with paper based systems, electronically generated, at London Borough of Lambeth in 1991. She joined the LSE in 1999 to procure and implement a new electronic document management system. In addition, during the last 15 years, she has completed two degrees at LSE, and now pursues document and content management as areas of academic research. She has spoken about document management at many conferences, has recently published on the structure of documents and content and is currently researching the effects of electronic documents on work ownership and identity. Kate gave a plenary talk on "Delivering Information: Document vs. Content". Kate can be contacted at K.Forbes-Pitt@lse.ac.uk

Helen has worked at the University of Southampton for just over three years. Prior to working at the University, she worked at a national charity and before that for the National Union of Students. Helen was due to give a plenary talk on "Web 2.0 and Brand: Theory and Practice" and facilitate a workshop on "Using Web 2.0 Technologies to Support a Brand Focused Marketing Strategy" both with James Souttar. However due to illness she was unable to attend.

Matthew Wood is Head of Software Engineering and Architecture at BBC Audio and Music. He runs a team of software engineers and client side developers and likes making things. Matthew gave a plenary talk entitled "How the BBC make Web sites" with Michael Smethurst.

Michael Smethurst is a Senior Information Architect at BBC Audio and Music interested in building highly linked data driven websites that are accessible for people, machines and search engines. Michael gave a plenary talk entitled "How the BBC make Web sites" with Matthew Wood.

Joe Nicholls is a Principal Consultant in the Strategy and Enablement Group; part of the Information Services Directorate at Cardiff University. He has over 20 years experience in Higher Education, with a background in Psychology, Human-Computer Interaction, Learning Technologies and Web related services. His current work focuses on identifying technologies and methodologies that can be employed to improve the awareness, access to, and use of University services. He is particularly interested in the process of gathering and managing service requirements, the educational role of service providers and the potential of enterprise architecture as an approach to enabling organisational change. Joe gave a plenary talk entitled "Servicing 'Core' and 'Chore': A framework for understanding a Modern IT Working Environment" with David Harrison.

David Newman is a Lecturer in Information Systems in the Queen's University Management School. At Queen's he has researched groupware use in co-operative learning, critical thinking in online and face-to-face discussions, and the use of the Internet by community groups. He ran a 0.5Euro million cross-border research project into electronic public consultation and then took part in the team evaluating the Irish Parliament's pilot e-consultation on the Broadcasting Bill. He is just starting a new European project which will get thousands of young people discussing Internet governance on their own Web 2.0 sites, then collect their creative ideas and feed them to national and European policy-makers. David gave a plenary talk entitled "Hub Websites for Youth Participation".

Derek Law has worked in several British universities and published and spoken at conferences extensively. Most of his work has been to do with the development of networked resources in higher education and with the creation of national information policy. This has been combined with an active professional life in professional organisations related to librarianship and computing. A committed internationalist he has been involved in projects and research in over forty countries. He was awarded the Barnard prize for contributions to Medical Informatics in 1993, Fellowship of the Royal Society of Edinburgh in 1999, an honorary degree by the Sorbonne in 2000, the IFLA medal in 2003, Honorary Fellowship of CILIP in 2004 and was an OCLC Distinguished Scholar in 2006. He is currently Chair of the new JISC Services Management Company and Programme Consultant for the Libraries of the Future Horizon Scan. Derek gave a plenary talk entitled "Headlights on Dark Roads".

Christopher Gutteridge has been running the Web Systems for the School of Electronics and Computer Science at the University of Southampton, since 1997 and still isn't bored. He is also lead developer of the award winning EPrints repository software, used by hundreds of organisations. He strongly believes that tedious work should be done by computers, not people. Christopher gave a plenary talk entitled "Lightweight Web Management".

Dave Flanders is a programme manager at JISC where he works as part of the Information Environment team. Previously he has worked at the University of London and British Library in building cutting edge technologies specific to teachers, researchers, curators, librarians, administrators and learners. His experience working as developer, usability expert and manager provides a unique perspective on how innovation occurs across teams in the modern Web Environment. David will be talking on innovation and why it is essential (especially in times of recession) for institutions to take risks. Dave gave a video presentation of a plenary talk entitled "Agile Prototyping in Academia".

James Currall is a statistician who has always worked in multi-disciplinary environments. He has been involved in the support of software, ICT planning and user support and training at the University of Glasgow for nearly 20 years. His main job currently is as Director of Information Strategy where he interacts with records managers, archivists, librarians, information technologists, academics and university managers. From a position of being none of the above, James has on a number of occasions been described as an iconoclast as he does not hold dear much of the 'baggage' that these professions have accumulated through time. For two years he was on secondment to the University Learning and Teaching Centre, transforming the support of the University Virtual Learning Environment (Moodle) from a tool for enthusiasts into a well supported and managed service, during which time he was very much involved in the management and strategic planning of ICT in Learning and Teaching. James is also a Senior Research Fellow in the Humanities Advanced Technology and Information Institute (HATII), where he has, for the last ten years, been developing applied research into information issues drawing on his service and strategic experience and also more theoretical work on the nature of digital objects and the problems associated with their management, security and retention. James has been involved with the highly successful Glasgow MSc course in Information Management and Preservation since its inception, in which he teaches about the transition from storage of information on physical to digital media, the management and preservation of digital materials, information security, the role of numbers as information and a variety of other topics including risk and information management as an investment. In this latter context he was the Project Director of the espida project which developed a sustainable business-focussed model for digital preservation. James gave a plenary talk entitled "What is the Web?".

Debbie Nicholson has worked in Web and Learning Technology (WaLT) at the University of Essex for 8 years as a Web Developer, and more recently as WaLT Project Manager. Debbie is currently project managing the relocation of all the University Professional Service web content from individual office based sites, to audience based content incorporated in to the corporate site and design. Debbie chaired the day 2 morning session.

Keith Brooke has worked for the University of Essex since 1998, first as Web Officer, then as Web Support Manager, and now as Web and Learning Technology Manager. He is currently responsible for teams covering Web development, training, support and learning technology. As if that wasn't enough, he also teaches creative writing in the University's Literature department, using a mix of traditional classroom work, workshopping, e-mail, online resources and Facebook silliness. Keith has recently published his fifth science-fiction novel: The Accord. Keith chaired the day 2 afternoon back-end session.

Mike Nolan is Head of Web Services at Edge Hill University where he is responsible for development of external Web sites and a portal service for staff and students. Michael regularly posts about HE web development topics on the Edge Hill Web Services blog and is a regular participant (and hence speaker!) at BarCamps around the country. Mike chaired the final morning session and facilitated the Developer's Lounge Show and Tell session.

Brian Kelly is UK Web Focus - a post funded by the JISC and MLA which provides advice and support to the UK Higher and Further Education communities and the museums, libraries and archives sector on Web issues. Brian is based at UKOLN. Brian's interests include Web standards, Web accessibility, quality assurance for Web services and innovative Web developments, including collaborative Web tools. Brian chaired the final day's workshop conclusions and facilitated a parallel session entitled "Using The Social Web To Maximise Access to Resources".

Marieke Guy is a research officer in the Community and Outreach Team at UKOLN. She has recently worked on the Good APIs project, which aimed to provide JISC and the sector with information and advice on the factors that encourage use of APIs. Last year she was involved in the JISC PoWR (Preservation of Web Resources) project. Since returning to work after her third lot of maternity leave (!) Marieke has become a remote worker and is the remote worker champion at UKOLN. In this role has worked on a number of initiatives aimed specifically at remote workers and written several articles on remote working and related technologies. She maintains a blog entitled Ramblings of a Remote Worker.

Damian Steer is a senior technical researcher at the Institute for Learning and Research Technology, University of Bristol. He is part of the Web Futures group, which focuses on the use of new web technologies in Higher Education. Web Futures has been particularly concerned with the semantic web / linked data, authorisation, the social web, and more recently mobile web technologies. Recent projects include: Research Revealed, which is examining the integration and exploitation of research information; Visualising China, an exploration of a historical photograph collection; and Mobile Campus Assistant, which makes existing campus-related information available to University of Bristol students via their location-aware smart phones. Damian will be giving a plenary talk entitled "Mobile Web and Campus Assistant".

Jeremy Speller has been involved with the UCL Web presence since 1995. Having headed UCL Web Services for a number of years, Jeremy is now Director of Learning & Media Services which, along with the Web, covers AV, design, learning technology, multimedia and photography. Prior to becoming a full-time Web "operative", Jeremy's background was in planning and statistics at UCL and previously at the University of Birmingham. Way back when he ran the Overseas Research Students Awards Scheme at what was then CVCP. Jeremy will be giving a plenary talk entitled "It's all gone horribly wrong: disaster communication in a crisis".

Chris Sexton is Director of Corporate Information and Computing Services at the University of Sheffield. Chris will be giving a plenary talk entitled "The Web in Turbulent Times".

Patrick Lauke works as Web Evangelist in the Developer Relations team at Opera Software ASA. In a previous life he worked as Web Editor for the University of Salford, where in 2003 he implemented one of the first thoroughly web standards based sites in the sector. Patrick has been engaged in the discourse on standards and accessibility since early 2001 - regularly speaking at conferences and contributing to a variety of web development and accessibility related mailing lists and initiatives such as the Web Standards Project. Published works include a chapter in Web Accessibility: Web Standards and Regulatory Compliance, released by Friends of Ed in 2006, as well as various articles for .net magazine, where he sits on the advisory panel. An outspoken accessibility and standards advocate, Patrick favours a pragmatic hands-on approach over purely theoretical, high-level discussions. "I'm an idealist by nature, but a pragmatist by trade. I'd never class myself as an expert and I certainly don't have all the answers...I'm just an opinionated guy eager to find real world solutions 'where the rubber meets the road'." His personal corner of the web can be found at http://www.splintered.co.uk. Patrick will be giving a plenary talk entitled "HTML5 (and friends)".

Josef Lapka is a member of the Web Applications Team at Canterbury Christ Church University. Suraj will be giving a plenary talk entitled "StudentNET Portal", part of the Doing the Day Job session.

James Lappin is a records management consultant and trainer. He writes on records management topics for his blog Thinking Records. James is the co-author of Northumbria University's 'Investigation into the use of SharePoint in UK Higher Education Institutions' published in January 2010. He is an accredited trainer for the European Commission, for whom he provides records management training. James obtained his MA in Archives and Records Management at UCL in 1994, after which he held records management roles at The National Archives, the London Borough of Hammersmith and Fulham, and the Wellcome Trust. He worked as a consultant and trainer for TFPL between 2004 and 2008, before founding his company Thinking Records, at the start of 2009. James will be giving a plenary talk entitled "The impact of SharePoint in Higher Education" with Peter Gilbert, part of the Doing the Day Job session.

Brian Kelly is UK Web Focus - a post funded by the JISC which provides advice and support to the UK Higher and Further Education communities and the museums, libraries and archives sector on Web issues. Brian is based at UKOLN. Brian's interests include Web standards, Web accessibility, quality assurance for Web services and innovative Web developments, including collaborative Web tools. Brian is co-chair of the event and will be giving the welcome with Marieke Guy. He will also be facilitating a parallel session entitled "Engagement, Impact, Value: Measuring and Maximising Impact Using the Social Web".

Marieke Guy is a research officer in the Community and Outreach Team at UKOLN. She has chaired IWMW for the last 4 years (with one short-break in which she had a baby!). Marieke is currently working on a digital preservation guide for JISC. In the past she has been involved in many JISC and cultural heritage projects from the technical (Good APIs, ePrints, Subject Portals), to the not-so-technical (Web 2.0 workshops for museums, libraries and archives) and the in-between (JISC PoWR, Nof-digitise, Ariadne). Marieke is UKOLN's remote worker champion and last year won the Remote Worker of the year accolade. She has worked on a number of initiatives aimed specifically at remote workers and written several articles on remote working and related technologies. She maintains a blog entitled Ramblings of a Remote Worker. Marieke is co-chair of the event and will be giving the welcome with Brian Kelly.

Peter Gilbert is a SharePoint evangelist and "developer" working at UWE. He works in SharePoint technologies using C#, InfoPath, Skelta and blog about their good and bad points. In his "spare" time he is an artist and photographer and helps organise the Southbank Bristol Arts Trail as well as running other arts events throughout the year. Peter will be giving a plenary talk entitled "The impact of SharePoint in Higher Education" with James Lappin, part of the Doing the Day Job session.

Susan Farrell is a web consultant with a background in information science. Her career has spanned everything from abstracting and editing to website development and content management system implementations. Having spent the last few years as Head of Web and Portal Services at King's College London, Susan set up her own company, Susan Farrell Consulting Ltd, in January 2010. The company specialises in helping clients to maximise the effectiveness of their web presence and does this by: developing and implementing web, digital and content strategies; driving website redesign and development projects; ensuring the optimum user experience through stakeholder engagement and user research; and aiming for high levels of usability through excellent content management. Susan gained a BSc in Biology from Durham University many years ago, and an MSc in Information Science from Sheffield University almost as long ago, and certainly long before the web was even dreamed about! Susan will be giving a plenary talk entitled "Are web managers still needed when everyone is a web 'expert'?".

Richard Brierton has been working in the Web team at the University of Sheffield since 2003 - initially as a Web Developer, and since 2007 as head of the web team. Since graduating with a degree in Multimedia Technology (video, animation, web etc), he has run through a wide-range of activities at the university - web development, design, usability, server setup and administration, improving resilience of systems, video streaming, collaboration tools plus a whole host of other things he cares not to mention. The team also spend a lot of time working with their Web Marketing team on cross-cutting work! Current fads are creating an editor community; training up the web editor community; upgrading/replacing their CMS; increasing user support and buy-in, most of which he'll be talking about at the conference. Richard will be giving a plenary talk entitled "Replacement CMS - Getting it right and getting the buy-in", part of the Doing the Day Job session.

Jeremy Speller has been involved with the UCL Web presence since 1995. Having headed UCL Web Services for a number of years, Jeremy is now Head of Media Services which, along with the Web, covers AV, illustration, multimedia and photography. He is currently working integrating the new department to provide rich media services for UCL customers. Jeremy is at present directing a major project to deliver podcasting production and delivery at the institutional level. Prior to becoming a full-time Web "operative", Jeremy's background was in planning and statistics at UCL and previously at the University of Birmingham. Way back when he ran the Overseas Research Students Awards Scheme at what was then CVCP. Jeremy facilitated a workshop on "Top-down Bottom-up Podcasting: Institutional Approaches to Scaleable Service" with Nicholas Watson.

The Revd Gareth Saunders interests lie primarily in information architecture, XHTML, CSS, accessibility, usability and helping to make sure that people can find the information they are looking for. Gareth studied Divinity (Practical Theology and Christian Ethics) at St Mary's College, University of St Andrews; he then had jobs in a Borders textile mill and with homeless young people in London before returning to Scotland to complete a Masters at New College, University of Edinburgh and work as a Scottish Episcopalian priest in Inverness and Edinburgh. In 2006 Gareth made the seamless transition from full-time parish ministry to focus on the Web and Information Architecture: having pastoral care for Web users, if you like. He is a member of the Information Architecture Institute and is a regular blogger. Gareth facilitated a workshop on "Mind Mapping for Effective Content Management" with Stephen Evans.

Andy Ramsden has recently started as the Head of e-Learning at the University of Bath. In this capacity he is charged with contributing to both the strategic and operational aspects of elearning development at the Institution. In terms of his own research, his interests are in the effective uses of emergent technologies for teaching and learning. In particular, the use of Web 2.0 and mobile technologies on the learning and teaching landscape. He regularly presents and facilitates workshops on this and other topics with the UK. He also sits on the Steering Group of the nationally funded Podcasting for Pedagogical Purposes SIG. Many of his findings and reflections on the use of emergent technologies within Higher Education can be found on his mobile-learning blog. Andy facilitated a workshop on "Embracing Web 2.0 Technologies to Grease the Wheels of Team Cohesion" with Marieke Guy.

Martin Poulter is the ICT Manager of the Economics Network, a Subject Centre of the HE Academy. Based at the University of Bristol, Martin runs Web sites aimed at Economics teaching staff, students and prospective students. He also runs the Ancient Geeks community blog . His academic interests are Philosophy and Psychology. Martin facilitated a workshop on "The Real Information Environment" with Kwansuree Jiamton.

Mike Nolan is is Web Applications Project Manager at Edge Hill University where he leads the development team. Recent projects include a revamped corporate Web site and the university portal. Michael regularly posts about HE Web development topics on the Edge Hill Web Services blog. Mike facilitated a workshop on "Stuff what We're doing at Edge Hill University".

Debbie Nicholson has worked in the Web Support Unit (WSU) at the University of Essex for 6 years. As well as working as part of the Web Design Team, responsible for the maintenance and development of the University corporate pages, Web site design and Web related support and training for staff, Debbie is currently working as a project manager for the Unit. Debbie has just project managed the rebuild of the new University Web site, and is busy planning phase 2 which will look at delivery of web information from departments and sections and the introduction of new Faculties. Debbie facilitated a workshop on "Hands Up if You Haven't done Yours Yet..." with Keith Brooke.

Kwansuree Jiamton is the ICT Manager at the Health Sciences and Practice Subject Centre; part of the HE Academy. Working at King's College London since 2000, she has an active role in Web site development and interoperability, e-learning projects and strategic planning. Kwansuree facilitated a workshop on "The Real Information Environment" with Martin Poulter.

Claire Gibbons is now the Web Manager for the University of Bradford (previously the Web Officer since September 2000), working within the department of Marketing and Communications, and responsible for the management of the University's new Web Team. Claire is responsible for the University's 'corporate Web' and works closely with departments and Schools to ensure consistency of University brand and message as well as compliance with standards and legislation, such as SENDA and the University's own Code of Practice for Web Based Materials. Claire is nearing the end of the Chartered Management Institute Diploma in Management - which has sparked her recent (and slightly obsessive) interest in organisational culture, 'people' and 'behaviours'. Claire has been a member of the Web CMS Project core team since October 2005. Claire facilitated a workshop on "Web CMS and University Web Teams Part II - the Never Ending Story?" with Russell Allen.

Stephen Emmott is the Head of Web Services at the London School of Economics and Political Science. He previously worked as the Editor of the King's Information Service at King's College London (1997 to 2000). Stephen facilitated a workshop on "Tactics to Strategy, and Back Again".

Prior to becoming the University of St Andrews Web Manager, Stephen Evans was an IT manager and research scientist at Cambridge University, where he developed intranet and Web database applications for a magnetic resonance imaging (MRI) laboratory. During his research career he imaged the inside of a wide variety of objects including melons, strawberries and knees! While MRI was a fascinating technique, he gained more satisfaction from developing Web-based solutions to help others with their research. Steve is now responsible for the management and development of the University of St Andrews Web site. This includes managing the University's content management system. In addition, his role includes supporting and assisting all service Units and Schools with any Web related matters. His main interests are information architecture and developing solutions to enhance the ways the Web is used to organise and disseminate information. Stephen facilitated a workshop on "Mind Mapping for Effective Content Management" with Gareth Saunders.

Mike Ellis has just emerged from 7 years working as Head of Web for the National Museum of Science and Industry, UK, which comprises the Science Museum in London, Media Museum in Bradford and Railway Museum in York. Mike is now working for a Bath-based company called Eduserv who are a not for profit IT services group. Mike's interests are in user generated content, Web 2.0, ubiquitous computing and innovation and how to lever these for maximum benefit in cultural institutions. Mike facilitated a workshop on "Mashups: More than Maps".

Keith Brooke has worked for the University of Essex since 1998, first as Web Officer and since 2001 as Web Support Manager. He is currently responsible for a team of ten covering Web development, training, support and learning technology. As if that wasn't enough, he also teaches creative writing in the University's Literature department, using a mix of traditional classroom work, workshopping, e-mail, online resources and Facebook silliness. Keith facilitated a workshop on "Hands Up if You Haven't done Yours Yet..." with Debbie Nicholson.