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IRE Community Service: Giving Back, Rain or Shine

Roofing industry volunteers assist Vegas locals in need during IRE Community Service Day, despite unseasonable weather.




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Renovate Robotics Partners with CertainTeed to Innovate Robotic Roofing Technology

CertainTeed and Renovate Robotics have partnered to pilot a roofing robot that automates asphalt shingle installation, aiming to enhance safety and efficiency.




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Tremco's Rising Stars Program Gains Education Partner in North Carolina

The Rising Stars Program empowers the next generation of underrepresented youth aged 16-24 by providing opportunities for sustainable careers in construction, including solar panel installation and roofing.




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BluSky Philanthropic Event Raises $150,000 For ALS Research In St. Louis

This year’s event saw the largest turnout since it started in 2018, and had the support of over 20 different vendors, partners and sponsors, along with the entire BluSky executive team in attendance.




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Serbian Railway Station Roof Collapse Claims 14 Lives

A roof collapse at a railway station in Novi Sad, Serbia, resulted in the deaths of 14 people, with several others injured. Rescue efforts continued throughout the night as crews worked to recover bodies from the rubble and assist survivors.






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How Speech Analytics Helps Improve Coaching/Training

Data-driven guidance provides a better agent and customer experience.




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2023 Speech Industry Award Winner: SoundHound AI Brings Speech Breakthroughs to the Mainstream

SoundHound AI, based in Santa Clara, Calif., this year launched, among other things, Chat AI, a voice-enabled digital assistant with generative artificial intelligence; and Smart Answering, which uses voice AI to handle inbound customer calls.




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2023 Speech Industry Award Winner: Resemble AI Fights for Responsible Use of Voice Clones

Resemble AI, providers of a platform that uses generative AI to create realistic-sounding voices, in July released Resemble Detect, which can validate the authenticity of audio data to expose speech deepfakes in real time .




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2023 Speech Industry Award Winner: OpenAI and Its ChatGPT Upended Everything

When it comes to new technologies, few have had as much of an impact as generative artificial intelligence, ushered in by OpenAI in November 2022 with its ChatGPT launch.




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2023 Speech Industry Award Winner: NVIDIA Is Making Voice AI Better for Almost Everyone

NVIDIA saw blowout second-quarter results, surging margins, and incredible demand, which prompted one analyst from Constellation Insights to conclude that "it's clear the company has little competition and a lot of pricing power."




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2023 Speech Industry Award Winner: Microsoft?s VALL-E Breaks the Mold in AI Training

VALL-E, one of Microsoft's latest forays into artificial intelligence, is a transformer-based text-to-speech model that can re-create any voice from just a three-second sample clip.




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2023 Speech Industry Award Winner: D-ID Gives a Human Face and Voice to AI

D-ID, an Israeli company founded in 2017, is providing superpowers to individual creators and businesses alike, uniquely enabling them to transform any picture into an interactive video in seconds.




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2024 State of AI in the Speech Technology Industry: AI Is Revolutionizing Translation, Dubbing, and Subtitling

Improved accuracy, wider language choices, and real-time options are among the benefits.




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2024 State of AI in the Speech Technology Industry: Voice Biometrics Both Profits From and Is Plagued by AI

Deepfakes threats advance, and technology is challenged to keep up.




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2024 State of AI in the Speech Technology Industry: AI Is Enabling Audiovisual Enhancements

Voice and video creation tools continue to benefit from AI augmentation.




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2024 State of AI in the Speech Technology Industry: AI?s Impact on Natural Language Processing

Speech systems will continue to get more conversational with AI advances.




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2024 State of AI in the Speech Technology Industry: GenAI-Fueled Speech Analytics Enable Real-Time Results

The insights come faster and are more comprehensive




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2024 State of AI in the Speech Technology Industry

How generative (and other types of) artificial intelligence is impacting five important sectors.




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2024 Vertical Market Case Studies: Speech Technology in Entertainment

TrueFan is a true fan of Resemble AI's TTS




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2024 Speech Industry Award Winner: SoundHound Drives Voice AI?s Expansion

The company is building toward a vision of a voice commerce ecosystem that enables consumers to access goods and services through natural conversation.




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2024 Speech Industry Award Winner: Sonde Health Soars for the Air Force

Boston-based Sonde Health has positioned itself as a leader in voice-based health monitoring, and the U.S. military has taken notice.




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2024 Speech Industry Award Winner: PolyAI Optimizes Conversational AI for Contact Centers

PolyAI continues to redefine what's possible with voice-first, artificial intelligence-powered automation in contact centers.




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2024 Speech Industry Award Winner: OpenAI Breaks More Molds with Voice Introductions

in yet another groundbreaking move, the San Francisco-based company gave ChatGPT a voice last September.




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2024 Speech Industry Award Winner: aiOla Speaks Your Business? Unique Language

Speech technologies have typically had a hard time understanding jargon, abbreviations, and acronyms, but Israeli startup aiOla is changing all that.




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How AI Is Transforming Self-Service

Customers show a preference for helping themselves when self-service apps are up to it.




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Deepfakes Will Remain a Real Concern

As technology-driven trickery becomes harder to detect, intent looms large.




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What Should You Do About GenAI in the Contact Center?

Plan for both the short term and the long term.




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Searchable CAs Will Make Conservational AI More Convenient

As conversational assistants proliferate, they'll become harder to discover.




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Standards for Openness in AI Models: The Model Openness Framework

Here's how to ensure these tools can be used in mission-critical applications




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Voice AI Joins the CRM Conversation

Integrating voice technology, conversational AI, and CRM systems can vastly improve the customer journey. (Featured on DestinationCRM.com.)




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Solving Voice AI Latency Could Herald an Entirely New Human-Computer Interaction

Ultra-low latency voice AI technology, which can generate speech in just 25 milliseconds, could transform human-machine interaction across industries while potentially reducing screen time and making digital interactions more natural.




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Speakly AI Achieves SOC 2 Compliance

Speakly AI's conversational intelligence solutions have been certified for data security.




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Orbofi Transforms Tough-Guy Actor Danny Trejo Into an AI Agent

The "Machete" star voices a new AI assistant.




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Speaksee Raises Funds for Speech Recognition App for Hearing-Impaired People

Dutch startup Speaksee has raised more than $1.1 million to further develop its captioning apps and fuel its international expansion.




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HitPaw Edimakor Win 3.2.3 Unveils AI Avatar and Talking Photo with Lip Sync

HitPaw's latest Edimakor release offers additional customization and personalization.




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Canary Speech Receives Patent for Paired Neural Networks Technology

Canary Speech's Paired Neural Networks Technology is a form of voice biomarker technology that identifies subtle shifts in an individual's voice by analyzing it against previous samples from the same person.




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Voicebrain Brings AI to the Aviation Industry and DHS

Voicebrain's real-time voice analytics will help the airline industry capture and generate actionable insights from two-way radio communications.




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AI Agents Market to Be Worth $47.1 Billion by 2030

MarketsandMarkets projects 44.8 percent CAGR for the AI agent technology market over the next six years.




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PolyAI Partners with OpenTable for Voice AI

PolyAI and OpenTable are offering enterprise restaurants and diners reservation support using voice AI.




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Adobe Podcast Taps Wistia for Its AI-Powered Enhance Speech API

Adobe partnership brings professional-quality audio to Wistia customers.




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Wispr Raises $12 Million and Launches Wispr Flow to Replace Keyboards With Voice

Wispr Flow provides voice dictation that works in every app on Macs with auto-edits and AI commands.




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Twilio Integrates with OpenAI?s Realtime API for Building Conversational AI Applications

The integration of OpenAI with Twilio's Communications APIs will enable developers to create voice experiences. (Featured on SmartCustomerService.com.)




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Agora Launches Conversational AI SDK

Agora integrates with OpenAI to enable real-time conversational AI.




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Microsoft Adds Voice and AI Capabilities to Healthcare Products

Microsoft has added conversational data integration into Fabric.




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Gladia Raises $16 Million for Real-Time Audio Transcription and Analytics

Funding will accelerate Gladia's transition from a speech-to-text API to an end-to-end audio infrastructure provider for agent assistance, sales enablement tools, and AI meeting assistants.




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Parakeet Health Launches with Generative AI Voice Platform

Parakeet expands with voice solution for patient engagement for healthcare providers.




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WellSaid Launches Voiceover Extension

New integration populates WellSaid Studio AI voiceover files into Adobe Premiere Pro.




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SoundHound AI Brings Voice Assistant to Lancia Vehicles

In-vehicle voice assistant SoundHound Chat AI enhances the new Lancia Ypsilon's S.A.L.A. infotainment system.